Service Management Contracts in West London

Service Management
London > West London

The table below provides summary statistics for contract job vacancies advertised in West London requiring Service Management skills. It includes a benchmarking guide to the contractor rates offered in vacancies that cited Service Management over the 6 months leading up to 12 May 2025, comparing them to the same period in the previous two years.

6 months to
12 May 2025
Same period 2024 Same period 2023
Rank 22 39 48
Rank change year-on-year +17 +9 -21
Contract jobs citing Service Management 9 6 18
As % of all contract jobs advertised in West London 4.37% 1.65% 3.15%
As % of the Processes & Methodologies category 4.86% 1.88% 3.37%
Number of daily rates quoted 4 5 11
10th Percentile £150 - £300
25th Percentile £295 £285 £362
Median daily rate (50th Percentile) £388 £400 £475
Median % change year-on-year -3.13% -15.79% +5.56%
75th Percentile £413 £675 £500
90th Percentile £435 £730 £625
London median daily rate £508 £505 £519
% change year-on-year +0.50% -2.68% -5.65%
Number of hourly rates quoted 1 1 3
10th Percentile - - £56.60
25th Percentile £27.50 £52.50 £57.13
Median hourly rate £30.00 £55.00 £58.00
Median % change year-on-year -45.45% -5.17% +173.26%
75th Percentile £32.50 £57.50 £61.38
90th Percentile - - £62.95
London median hourly rate £30.00 £55.00 £35.00
% change year-on-year -45.45% +57.14% +66.67%

All Process and Methodology Skills
West London

Service Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in West London.

Contract vacancies with a requirement for process or methodology skills 185 320 534
As % of all contract IT jobs advertised in West London 89.81% 88.15% 93.36%
Number of daily rates quoted 115 225 392
10th Percentile £230 £218 £350
25th Percentile £339 £325 £463
Median daily rate (50th Percentile) £400 £475 £563
Median % change year-on-year -15.79% -15.56% +10.29%
75th Percentile £512 £588 £638
90th Percentile £615 £650 £700
London median daily rate £550 £550 £590
% change year-on-year - -6.78% +2.61%
Number of hourly rates quoted 19 27 51
10th Percentile £18.99 £16.25 £30.00
25th Percentile £20.24 £17.50 £47.88
Median hourly rate £22.27 £30.16 £65.00
Median % change year-on-year -26.16% -53.60% +180.90%
75th Percentile £34.20 £56.25 £75.00
90th Percentile £53.10 £65.00 £90.00
London median hourly rate £34.50 £28.00 £38.25
% change year-on-year +23.21% -26.80% +4.08%

Service Management
Job Vacancy Trend in West London

Job postings citing Service Management as a proportion of all IT jobs advertised in West London.

Job vacancy trend for Service Management in West London

Service Management
Contractor Daily Rate Trend in West London

3-month moving average daily rate quoted in jobs citing Service Management in West London.

Daily rate trend for Service Management in West London

Service Management
Daily Rate Histogram in West London

Daily rate distribution for jobs citing Service Management in West London over the 6 months to 12 May 2025.

Daily rate histogram for Service Management in West London

Service Management
Contractor Hourly Rate Trend in West London

3-month moving average hourly rates quoted in jobs citing Service Management in West London.

Hourly rate trend for Service Management in West London

Service Management
Contract Job Locations in West London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Management within the West London region over the 6 months to 12 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Hounslow +12 4 £253 -51.90%
Hillingdon +8 3 - - 1
Service Management
London

Service Management
Co-occurring Skills and Capabilities in West London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (33.33%) Microsoft Exchange
2 1 (11.11%) Confluence
Cloud Services
1 1 (11.11%) GitHub
Communications & Networking
1 2 (22.22%) Internet
1 2 (22.22%) iSCSI
2 1 (11.11%) SAN
Database & Business Intelligence
1 1 (11.11%) Data Mining
Development Applications
1 5 (55.56%) JIRA
General
1 3 (33.33%) Public Sector
2 2 (22.22%) Legal
2 2 (22.22%) Telecoms
3 1 (11.11%) Analytical Skills
3 1 (11.11%) Social Skills
Job Titles
1 3 (33.33%) Administrator
1 3 (33.33%) Systems Administrator
2 2 (22.22%) JIRA Engineer
3 1 (11.11%) Architect
3 1 (11.11%) Delivery Manager
3 1 (11.11%) JIRA Architect
3 1 (11.11%) Operations Manager
3 1 (11.11%) Programme Manager
3 1 (11.11%) Service Delivery Manager
3 1 (11.11%) Service Manager
3 1 (11.11%) Solutions Architect
3 1 (11.11%) VMWare Administrator
Operating Systems
1 1 (11.11%) Windows
Processes & Methodologies
1 7 (77.78%) ITIL
1 7 (77.78%) ITSM
2 4 (44.44%) Service Delivery
3 3 (33.33%) Problem Management
3 3 (33.33%) Problem-Solving
4 2 (22.22%) Continuous Improvement
4 2 (22.22%) Customer Service
4 2 (22.22%) Incident Management
4 2 (22.22%) Performance Metrics
5 1 (11.11%) Analytical Thinking
5 1 (11.11%) Analytics
5 1 (11.11%) Customer Engagement
5 1 (11.11%) Data Analytics
5 1 (11.11%) Decision-Making
5 1 (11.11%) IT Governance
5 1 (11.11%) IT Strategy
5 1 (11.11%) Lean Six Sigma
5 1 (11.11%) Process Improvement
5 1 (11.11%) Resource Management
5 1 (11.11%) Strategic Thinking
Qualifications
1 4 (44.44%) SC Cleared
1 4 (44.44%) Security Cleared
Quality Assurance & Compliance
1 1 (11.11%) COBIT
1 1 (11.11%) NIST
1 1 (11.11%) SLA
System Software
1 3 (33.33%) Active Directory
1 3 (33.33%) VMware Infrastructure
2 1 (11.11%) VMware ESXi
2 1 (11.11%) VMware Workstation
Systems Management
1 2 (22.22%) Opsgenie
Vendors
1 3 (33.33%) Atlassian
1 3 (33.33%) Microsoft
1 3 (33.33%) VMware
2 2 (22.22%) ServiceNow