Customer Service Contract Job Trends in West Malling

Customer Service
Kent > West Malling

The table below provides summary statistics and contractor rates for jobs advertised in West Malling requiring Customer Service skills. It covers contract job vacancies from the 6 months leading up to 25 November 2025, with comparisons to the same periods in the previous two years.

6 months to
25 Nov 2025
Same period 2024 Same period 2023
Rank 6 - -
Rank change year-on-year - - -
Contract jobs citing Customer Service 2 0 0
As % of all contract jobs in West Malling 20.00% - -
As % of the Processes & Methodologies category 20.00% - -
Number of daily rates quoted 2 0 0
10th Percentile £628 - -
25th Percentile £631 - -
Median daily rate (50th Percentile) £650 - -
75th Percentile £669 - -
90th Percentile £673 - -
Kent median daily rate £650 £158 £281
% change year-on-year +312.70% -44.00% +150.00%

All Process and Methodology Skills
West Malling

Customer Service falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in West Malling.

Contract vacancies with a requirement for process or methodology skills 10 5 23
As % of all contract IT jobs advertised in West Malling 100.00% 100.00% 100.00%
Number of daily rates quoted 10 4 21
10th Percentile £180 £538 £424
25th Percentile £569 £547 £473
Median daily rate (50th Percentile) £620 £590 £540
Median % change year-on-year +5.08% +9.26% +47.95%
75th Percentile £638 £639 £644
90th Percentile £653 £668 £676
Kent median daily rate £425 £513 £500
% change year-on-year -17.07% +2.50% +17.65%

Customer Service
Job Vacancy Trend in West Malling

Historical trend showing the proportion of contract IT job postings citing Customer Service relative to all contract IT jobs advertised in West Malling.

Customer Service job vacancy trend in West Malling

Customer Service
Daily Rate Trend in West Malling

Contractor daily rate distribution trend for jobs in West Malling citing Customer Service.

Contractor daily rate distribution trend for jobs in West Malling citing Customer Service

Customer Service
Hourly Rate Trend in West Malling

Contractor hourly rate distribution trend for jobs in West Malling citing Customer Service.

Contractor hourly rate distribution trend for jobs in West Malling citing Customer Service

Customer Service
Co-Occurring Skills & Capabilities in West Malling by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 2 (100.00%) Microsoft Exchange
1 2 (100.00%) SharePoint
Cloud Services
1 2 (100.00%) Azure
1 2 (100.00%) Dynamics 365
1 2 (100.00%) Microsoft 365
1 2 (100.00%) Microsoft Purview
1 2 (100.00%) OneDrive
2 1 (50.00%) Azure DevOps
2 1 (50.00%) GitHub
2 1 (50.00%) Power Platform
General
1 2 (100.00%) Finance
2 1 (50.00%) Banking
2 1 (50.00%) Documentation Skills
2 1 (50.00%) Social Skills
Job Titles
1 2 (100.00%) Architect
1 2 (100.00%) Solutions Architect
2 1 (50.00%) Azure Architect
2 1 (50.00%) Microsoft 365 Architect
Processes & Methodologies
1 2 (100.00%) Data Architecture
1 2 (100.00%) Data Governance
1 2 (100.00%) Enterprise Architecture
2 1 (50.00%) Agile
2 1 (50.00%) Architectural Design
2 1 (50.00%) DevOps
2 1 (50.00%) Integration Patterns
2 1 (50.00%) Microservices
2 1 (50.00%) Roadmaps
2 1 (50.00%) TOGAF
Qualifications
1 1 (50.00%) TOGAF Certification
Vendors
1 2 (100.00%) Microsoft