Period
to 15 December 2017

The median contractor rate for a 1st Line Service Desk Analyst was £120 per day in advertised job vacancies in West Yorkshire during the 6 months to 15 December 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

First Line Service Desk Analyst
Yorkshire > West Yorkshire
6 months to
15 Dec 2017
Same period 2016 Same period 2015
Rank 142 135 169
Rank change year-on-year -7 +34 -20
Contract jobs requiring a 1st Line Service Desk Analyst 8 30 15
As % of all contract IT jobs advertised in West Yorkshire 0.26% 0.87% 0.34%
As % of the Job Titles category 0.27% 0.90% 0.35%
Number of daily rates quoted 8 5 8
West Yorkshire median daily rate £120 £125 £123
Median daily rate % change year-on-year -4.00% +2.04% +4.26%
10th Percentile £104 £125 £109
90th Percentile £156 £125 £138
Yorkshire median daily rate £115 £125 £123
% change year-on-year -8.00% +2.04% +4.26%
Number of hourly rates quoted 0 7 5
West Yorkshire median hourly rate - £10.00 £10.00
Yorkshire median hourly rate - £10.20 £9.75
% change year-on-year - +4.62% -11.36%

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in West Yorkshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
West Yorkshire
Contract vacancies in West Yorkshire with a recognized job title 2931 3329 4242
% of contract IT jobs with a recognized job title 96.57% 96.16% 95.15%
Number of daily rates quoted 2021 2149 2859
West Yorkshire median daily rate £400 £400 £375
Median daily rate % change year-on-year - +6.67% +7.14%
10th Percentile £256 £250 £259
90th Percentile £545 £538 £538
Yorkshire median daily rate £400 £400 £375
% change year-on-year - +6.67% +7.14%
Number of hourly rates quoted 90 109 177
West Yorkshire median hourly rate £14.35 £12.50 £13.60
Median hourly rate % change year-on-year +14.80% -8.05% +8.76%
10th Percentile £9.81 £8.75 £8.58
90th Percentile £40.00 £24.13 £25.20
Yorkshire median hourly rate £15.00 £13.73 £13.60
% change year-on-year +9.29% +0.96% +0.70%

1st Line Service Desk Analyst
Job Vacancy Trend in West Yorkshire

Job postings that featured 1st Line Service Desk Analyst in the job title as a percentage of all IT jobs advertised in West Yorkshire.

Job vacancy trend for 1st Line Service Desk Analyst in West Yorkshire

1st Line Service Desk Analyst
Contractor Daily Rate Trend in West Yorkshire

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing 1st Line Service Desk Analyst in West Yorkshire.

Contractor daily rate trend for 1st Line Service Desk Analyst in West Yorkshire

1st Line Service Desk Analyst
Contractor Hourly Rate Trend in West Yorkshire

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing 1st Line Service Desk Analyst in West Yorkshire.

Contractor hourly rate trend for 1st Line Service Desk Analyst in West Yorkshire

1st Line Service Desk Analyst
Contract Job Locations in West Yorkshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 1st Line Service Desk Analyst within the West Yorkshire region over the 6 months to 15 December 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leeds -10 7 £115 -8.00%
Pudsey - 1 £125 -
1st Line Service Desk Analyst
Yorkshire

1st Line Service Desk Analyst Skill Set
Top 20 Co-occurring IT Skills in West Yorkshire

For the 6 months to 15 December 2017, 1st Line Service Desk Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the West Yorkshire region featuring 1st Line Service Desk Analyst in the job title.

1 8 (100.00%) Windows
1 8 (100.00%) Active Directory
2 7 (87.50%) Windows 7
3 5 (62.50%) Windows 10
3 5 (62.50%) ITIL
4 4 (50.00%) SCCM
5 3 (37.50%) Office 365
5 3 (37.50%) Microsoft Office
5 3 (37.50%) Microsoft
6 2 (25.00%) SLA
6 2 (25.00%) Retail
7 1 (12.50%) ServiceNow
7 1 (12.50%) Exchange Server 2007
7 1 (12.50%) Android
7 1 (12.50%) Apple
7 1 (12.50%) Windows XP
7 1 (12.50%) MS Exchange
7 1 (12.50%) DHCP
7 1 (12.50%) TCP/IP
7 1 (12.50%) DNS

1st Line Service Desk Analyst Skill Set
Co-occurring IT Skills in West Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (12.50%) Exchange Server 2007
1 1 (12.50%) MS Exchange
Applications
1 3 (37.50%) Microsoft Office
Cloud Services
1 3 (37.50%) Office 365
Communications & Networking
1 1 (12.50%) DHCP
1 1 (12.50%) DNS
1 1 (12.50%) TCP/IP
General
1 2 (25.00%) Retail
Operating Systems
1 8 (100.00%) Windows
2 7 (87.50%) Windows 7
3 5 (62.50%) Windows 10
4 1 (12.50%) Android
4 1 (12.50%) Windows XP
Processes & Methodologies
1 5 (62.50%) ITIL
Quality Assurance & Compliance
1 2 (25.00%) SLA
System Software
1 8 (100.00%) Active Directory
Systems Management
1 4 (50.00%) SCCM
Vendors
1 3 (37.50%) Microsoft
2 1 (12.50%) Apple
2 1 (12.50%) ServiceNow