The table below looks at the prevalence of the term IVR in contract job vacancies advertised in West Yorkshire. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited IVR over the 3 months to 29 March 2017 with a comparison to the same period over the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Interactive Voice Response (IVR)
Yorkshire / West Yorkshire
3 months to
29 Mar 2017
Same period 2016 Same period 2015
Rank 97 108 110
Rank change year-on-year +11 +2  
Contract jobs citing IVR 2 8 1
As % of all contract IT jobs advertised in West Yorkshire 0.15% 0.41% 0.055%
As % of the Miscellaneous category 0.48% 1.47% 0.23%
Number of daily rates quoted 1 8 0
Median daily rate £338 £344 -
Median daily rate % change year-on-year -1.81% -  
UK excluding London median daily rate £375 £388 £388
% change year-on-year -3.22% -  
Number of hourly rates quoted 0 0 0
Median hourly rate - - -
UK excluding London median hourly rate - £18.00 -

IVR is in the generic IT skills category. The next table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in West Yorkshire with a requirement for generic IT skills.

Generic IT Skills
West Yorkshire
Contract job vacancies with a requirement for generic IT skills 416 544 430
As % of all contract IT job vacancies advertised in West Yorkshire 30.98% 27.90% 23.48%
Number of daily rates quoted 283 371 259
Median daily rate £410 £400 £350
Median daily rate % change year-on-year +2.50% +14.28%  
90% offered a daily rate of more than £300 £295 £220
10% offered a daily rate of more than £550 £575 £475
UK excluding London median daily rate £395 £375 £375
% change year-on-year +5.33% -  
Number of hourly rates quoted 14 21 29
Median hourly rate £22.50 £15.50 £14.00
Median hourly rate % change year-on-year +45.16% +10.71%  
90% offered a hourly rate of more than £8.82 £11.50 £10.30
10% offered a hourly rate of more than £34.24 £21.00 £30.00
UK excluding London median hourly rate £19.50 £26.50 £18.50
% change year-on-year -26.41% +43.24%  

IVR
Job Vacancy Trend in West Yorkshire

The job posting trend of jobs advertised in West Yorkshire citing IVR as a proportion of all contract or permanent IT jobs with a match in the Miscellaneous category.

Job vacancy trend for IVR in West Yorkshire

IVR
Contractor Daily Rate Trend in West Yorkshire

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing IVR in West Yorkshire.

Contractor daily rate trend for IVR in West Yorkshire

IVR
Contract Job Locations in West Yorkshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing IVR within the West Yorkshire region over the 3 months to 29 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leeds 0 1 £338 -1.81% 3
Bradford - 1 - -
IVR
Yorkshire

For the 6 months to 29 March 2017, IT contractor jobs citing IVR also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the West Yorkshire region with a requirement for IVR.

1 2 (50.00%) Telecoms
1 2 (50.00%) Degree
1 2 (50.00%) Psychology
1 2 (50.00%) Ergonomics
1 2 (50.00%) Usability Testing
1 2 (50.00%) Internet
1 2 (50.00%) Web Analytics
1 2 (50.00%) Analytics
1 2 (50.00%) User Experience
1 2 (50.00%) Analytical Skills
1 2 (50.00%) Ethnography
1 2 (50.00%) Ethnographic Research
1 2 (50.00%) Heuristic Evaluation
2 1 (25.00%) Line Management
2 1 (25.00%) Mobile Banking
2 1 (25.00%) Retail Banking
2 1 (25.00%) Marketing
2 1 (25.00%) Management Information System
2 1 (25.00%) PCI DSS
2 1 (25.00%) Verint
2 1 (25.00%) Finance
2 1 (25.00%) CMS
2 1 (25.00%) Handset
2 1 (25.00%) Scrum
2 1 (25.00%) Softphone
2 1 (25.00%) Agile Software Development
2 1 (25.00%) Banking
2 1 (25.00%) Retail
2 1 (25.00%) MS Office
2 1 (25.00%) MS Excel

IVR
Co-occurring IT Skills in West Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (25.00%) CMS
Applications
1 1 (25.00%) MS Excel
1 1 (25.00%) MS Office
1 1 (25.00%) MS Visio
Communications & Networking
1 2 (50.00%) Internet
2 1 (25.00%) DHCP
2 1 (25.00%) ISDN
2 1 (25.00%) Softphone
2 1 (25.00%) VoIP
General
1 2 (50.00%) Telecoms
2 1 (25.00%) Banking
2 1 (25.00%) Finance
2 1 (25.00%) Marketing
2 1 (25.00%) Retail
2 1 (25.00%) Retail Banking
Job Titles
1 2 (50.00%) User Experience Researcher
1 2 (50.00%) User Researcher
2 1 (25.00%) Analyst
2 1 (25.00%) Business Consultant
2 1 (25.00%) Communications Analyst
2 1 (25.00%) Consultant
2 1 (25.00%) Voice Analyst
Miscellaneous
1 2 (50.00%) Analytical Skills
1 2 (50.00%) User Experience
2 1 (25.00%) Handset
2 1 (25.00%) Management Information System
2 1 (25.00%) Mobile Banking
Processes & Methodologies
1 2 (50.00%) Analytics
1 2 (50.00%) Ergonomics
1 2 (50.00%) Ethnographic Research
1 2 (50.00%) Ethnography
1 2 (50.00%) Heuristic Evaluation
1 2 (50.00%) Psychology
1 2 (50.00%) Usability Testing
1 2 (50.00%) Web Analytics
2 1 (25.00%) Agile Software Development
2 1 (25.00%) Line Management
2 1 (25.00%) Scrum
Qualifications
1 2 (50.00%) Degree
Quality Assurance & Compliance
1 1 (25.00%) PCI DSS
System Software
1 1 (25.00%) Firmware
Vendors
1 1 (25.00%) Avaya
1 1 (25.00%) Verint