Service Desk Agent Contracts in West Yorkshire

Service Desk Agent
Yorkshire > West Yorkshire

As of 2 May 2024, there is not enough information available from job vacancies posted within the last 6 months to determine the median Service Desk Agent daily rate in West Yorkshire.

6 months to
2 May 2024
Same period 2023 Same period 2022
Rank 38 57 84
Rank change year-on-year +19 +27 -
Contract jobs requiring a Service Desk Agent 39 43 29
As % of all contract jobs advertised in West Yorkshire 3.96% 2.66% 1.52%
As % of the Job Titles category 4.26% 2.73% 1.56%
Number of daily rates quoted 0 0 0
Median daily rate (50th Percentile) - - -
Yorkshire median daily rate - - -
Number of hourly rates quoted 0 0 5
10th Percentile - - -
25th Percentile - - £9.50
Median hourly rate - - £9.90
75th Percentile - - £10.20
90th Percentile - - £10.98
Yorkshire median hourly rate - - £9.90

All Contract IT Job Vacancies
West Yorkshire

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in West Yorkshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in West Yorkshire with a recognized job title 916 1,576 1,860
% of contract IT jobs with a recognized job title 92.90% 97.52% 97.38%
Number of daily rates quoted 556 1,098 1,349
10th Percentile £288 £325 £250
25th Percentile £400 £446 £400
Median daily rate (50th Percentile) £500 £525 £500
Median % change year-on-year -4.76% +5.00% +11.11%
75th Percentile £584 £600 £560
90th Percentile £668 £700 £650
Yorkshire median daily rate £475 £525 £475
% change year-on-year -9.52% +10.53% +11.76%
Number of hourly rates quoted 24 15 53
10th Percentile £11.75 £12.46 £10.29
25th Percentile £12.25 £14.46 £12.00
Median hourly rate £14.34 £32.50 £16.85
Median % change year-on-year -55.89% +92.88% -22.49%
75th Percentile £29.25 £66.88 £21.50
90th Percentile £53.75 £70.00 £26.50
Yorkshire median hourly rate £14.25 £22.00 £17.50
% change year-on-year -35.23% +25.71% -7.89%

Service Desk Agent
Job Vacancy Trend in West Yorkshire

Job postings that featured Service Desk Agent in the job title as a proportion of all IT jobs advertised in West Yorkshire.

Job vacancy trend for Service Desk Agent in West Yorkshire

Service Desk Agent
Contractor Daily Rate Trend in West Yorkshire

3-month moving average daily rate quoted in jobs citing Service Desk Agent in West Yorkshire.

Daily rate trend for Service Desk Agent in West Yorkshire

Service Desk Agent
Contractor Hourly Rate Trend in West Yorkshire

3-month moving average hourly rates quoted in jobs citing Service Desk Agent in West Yorkshire.

Hourly rate trend for Service Desk Agent in West Yorkshire

Service Desk Agent
Contract Job Locations in West Yorkshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Desk Agent within the West Yorkshire region over the 6 months to 2 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Wakefield 0 39 - - 4
Service Desk Agent
Yorkshire

Service Desk Agent Skill Set
Top 6 Co-occurring Skills and Capabilities in West Yorkshire

For the 6 months to 2 May 2024, Service Desk Agent contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the West Yorkshire region featuring Service Desk Agent in the job title.

1 38 (97.44%) Problem-Solving
2 22 (56.41%) Social Skills
2 22 (56.41%) Customer Service
2 22 (56.41%) SLA
3 17 (43.59%) Microsoft
3 17 (43.59%) Service Delivery

Service Desk Agent Skill Set
Co-occurring Skills and Capabilities in West Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

General
1 22 (56.41%) Social Skills
Processes & Methodologies
1 38 (97.44%) Problem-Solving
2 22 (56.41%) Customer Service
3 17 (43.59%) Service Delivery
Quality Assurance & Compliance
1 22 (56.41%) SLA
Vendors
1 17 (43.59%) Microsoft