The table below provides summary statistics and contractor rates for jobs advertised in Worcester requiring Customer Service skills. It covers vacancies from the 6 months leading up to 20 September 2025, with comparisons to the same periods in the previous two years.
Customer Service falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in Worcester.
Contract vacancies with a requirement for process or methodology skills
34
41
27
As % of all contract IT jobs advertised in Worcester
97.14%
87.23%
93.10%
Number of daily rates quoted
27
35
25
10th Percentile
£162
£280
£180
25th Percentile
£578
£400
£304
Median daily rate (50th Percentile)
£700
£500
£425
Median % change year-on-year
+40.00%
+17.65%
-
75th Percentile
-
£600
£588
90th Percentile
-
£684
£630
Worcestershire median daily rate
£581
£525
£540
% change year-on-year
+10.71%
-2.78%
+13.68%
Number of hourly rates quoted
1
2
0
10th Percentile
-
£20.57
-
25th Percentile
£20.50
£22.98
-
Median hourly rate
£22.00
£26.99
-
Median % change year-on-year
-18.47%
-
-
75th Percentile
£23.50
£30.99
-
90th Percentile
-
£33.40
-
Worcestershire median hourly rate
£22.00
£28.30
£75.00
% change year-on-year
-22.25%
-62.27%
+435.71%
Customer Service Job Vacancy Trend in Worcester
Job postings citing Customer Service as a proportion of all IT jobs advertised in Worcester.
Customer Service Daily Rate Trend in Worcester
Contractor daily rate distribution trend for jobs in Worcester citing Customer Service.
Customer Service Hourly Rate Trend in Worcester
Contractor hourly rate distribution trend for jobs in Worcester citing Customer Service.
Customer Service Top 15 Co-occurring Skills and Capabilities in Worcester
For the 6 months to 20 September 2025, contractor job vacancies citing Customer Service also mentioned the following skills and capabilities in order of popularity.
The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Worcester region with a requirement for Customer Service.
Customer Service Co-occurring Skills and Capabilities in Worcester by Category
The follow tables expand on the table above by listing co-occurrences grouped by category.
The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:
