The table below provides summary statistics for contract job vacancies advertised in Worcester requiring Customer Service skills. It includes a benchmarking guide to the contractor rates offered in vacancies that cited Customer Service over the 6 months leading up to 1 May 2025, comparing them to the same period in the previous two years.
Customer Service falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in Worcester.
Contract vacancies with a requirement for process or methodology skills
26
22
48
As % of all contract IT jobs advertised in Worcester
92.86%
75.86%
94.12%
Number of daily rates quoted
19
18
38
10th Percentile
£138
£213
£281
25th Percentile
£145
£306
£413
Median daily rate (50th Percentile)
£600
£425
£513
Median % change year-on-year
+41.18%
-17.07%
+36.67%
75th Percentile
£700
£574
£597
90th Percentile
£900
£694
£675
Worcestershire median daily rate
£575
£525
£525
% change year-on-year
+9.52%
-
+35.48%
Number of hourly rates quoted
5
4
6
10th Percentile
-
£14.33
£15.82
25th Percentile
£15.22
£18.78
£16.83
Median hourly rate
£17.16
£46.25
£17.70
Median % change year-on-year
-62.91%
+161.30%
+3.13%
75th Percentile
£18.13
£72.50
£17.72
90th Percentile
-
-
£17.72
Worcestershire median hourly rate
£17.16
£11.73
£17.70
% change year-on-year
+46.31%
-33.76%
+11.60%
Customer Service Job Vacancy Trend in Worcester
Job postings citing Customer Service as a proportion of all IT jobs advertised in Worcester.
Customer Service Contractor Daily Rate Trend in Worcester
3-month moving average daily rate quoted in jobs citing Customer Service in Worcester.
Customer Service Contractor Hourly Rate Trend in Worcester
3-month moving average hourly rates quoted in jobs citing Customer Service in Worcester.
Customer Service Top 23 Co-occurring Skills and Capabilities in Worcester
For the 6 months to 1 May 2025, contractor job vacancies citing Customer Service also mentioned the following skills and capabilities in order of popularity.
The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Worcester region with a requirement for Customer Service.
Customer Service Co-occurring Skills and Capabilities in Worcester by Category
The follow tables expand on the table above by listing co-occurrences grouped by category.
The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:
