1st Line Support Contracts in York

First Line Support
North Yorkshire > York

The median First Line Support daily rate in York is £185, according to job vacancies posted in the 6 months leading up to 2 July 2025.

The table below provides contractor rate benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
2 Jul 2025
Same period 2024 Same period 2023
Rank 7 10 13
Rank change year-on-year +3 +3 -
Contract jobs requiring a 1st Line Support 1 4 8
As % of all contract jobs advertised in York 3.85% 8.33% 11.76%
As % of the Job Titles category 4.00% 8.51% 13.79%
Number of daily rates quoted 1 4 4
10th Percentile - - -
25th Percentile £168 £125 £131
Median daily rate (50th Percentile) £185 £130 £140
Median % change year-on-year +42.31% -7.14% -
75th Percentile £203 £138 £151
90th Percentile - £142 £151
North Yorkshire median daily rate £185 £130 £148
% change year-on-year +42.31% -11.86% -1.67%

All Contract IT Job Vacancies
York

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies in York. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in York with a recognized job title 25 47 58
% of contract IT jobs with a recognized job title 96.15% 97.92% 85.29%
Number of daily rates quoted 15 26 43
10th Percentile £244 £125 £151
25th Percentile £378 £143 £165
Median daily rate (50th Percentile) £488 £185 £290
Median % change year-on-year +163.51% -36.21% -27.50%
75th Percentile £588 £475 £440
90th Percentile £638 £538 £556
North Yorkshire median daily rate £425 £500 £388
% change year-on-year -15.00% +29.03% +10.71%
Number of hourly rates quoted 0 4 1
Median hourly rate - £11.30 £22.51
Median % change year-on-year - -49.80% +20.05%
North Yorkshire median hourly rate £18.55 £16.00 £22.00
% change year-on-year +15.94% -27.27% +33.62%

1st Line Support
Job Vacancy Trend in York

Job postings that featured 1st Line Support in the job title as a proportion of all IT jobs advertised in York.

Job vacancy trend for 1st Line Support in York

1st Line Support
Contractor Daily Rate Trend in York

3-month moving average daily rate quoted in jobs citing 1st Line Support in York.

Daily rate trend for 1st Line Support in York

1st Line Support
Contractor Hourly Rate Trend in York

3-month moving average hourly rates quoted in jobs citing 1st Line Support in York.

Hourly rate trend for 1st Line Support in York

1st Line Support Skill Set
Top 6 Co-occurring Skills and Capabilities in York

For the 6 months to 2 July 2025, 1st Line Support contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the York region featuring 1st Line Support in the job title.

1 1 (100.00%) Active Directory
1 1 (100.00%) Degree
1 1 (100.00%) Ticket Management
1 1 (100.00%) Chat Support
1 1 (100.00%) Social Skills
1 1 (100.00%) Customer Service

1st Line Support Skill Set
Co-occurring Skills and Capabilities in York by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

General
1 1 (100.00%) Social Skills
Processes & Methodologies
1 1 (100.00%) Chat Support
1 1 (100.00%) Customer Service
1 1 (100.00%) Ticket Management
Qualifications
1 1 (100.00%) Degree
System Software
1 1 (100.00%) Active Directory