3 of 3 1st/2nd Line Support Analyst Jobs in the UK

Support Analyst - 1 / 2 line - Peterborough - Hybrid Working IT Support Analyst with strong experience in an IT helpdesk or support role is required by a leading company in Peterborough. In this role, you will … contribute to the team by providing an excellent IT support service. Experience required: Minimum 12+ months of experience in a similar 1 / 2 line IT support role. Working with helpdesk software, MS Office 365 & Windows 11 Excellent understanding of various systems ...

Service Desk Analyst - 1st / 2nd Line Support - ITIL - Windows 11 - SCCM - Qualys - Intune - Power Apps Overview To provide 1st line support for all Incidents and Service Requests as well as some 2nd … onsite as well as remotely via MS Teams & Telephone. Key Responsibilities (will go into more detail on a call): Supporting IT Services (Incident Management / Request Fulfilment) Change Management / Problem Management / Project Management Customer Care / Collaboration / Communication Knowledge Management / ...

Support Analyst (1st & 2nd Line Support) Salary: 24,600 Location: Birmingham - Hybrid (with some remote working) Permanent, Full Time – 35 hours per week Closing date Wednesday 1st April 2026 At Money Advice Trust, we’re passionate … about making a positive difference. We’re looking for an IT Support Analyst to join our IT team. In this role you will provide 1st and 2nd line technical support across our IT and telephony systems, helping colleagues ...