1st/2nd Line Support Jobs in the North of England

14 of 14 1st/2nd Line Support Jobs in the North of England

1st / 2nd Line Support - Mac / Windows

Hull, North Humberside, England, United Kingdom
Oscar Technology
1st / 2nd Line Support - Apple macOS / Windows We are seeking an enthusiastic and skilled IT Support Specialist to join our team. This role is central to ensuring our staff can work seamlessly across both Mac and Windows environments. You will be the first point of contact … for day-to-day technical issues, troubleshooting, and providing guidance to help our team stay productive. Responsibilities Provide first and second-line technical support for both Mac and Windows systems. Working as part of the IT team, based in the Hull office (5 days a week on-site) Apple macOS, Software and Hardware support … and compliant with security protocols. Assist with onboarding new staff, including setting up accounts and devices. Salary in the region £24-27K (DOE) + benefits 1st / 2nd Line Support - Apple macOS / Windows Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. More ❯
Employment Type: Full-Time
Salary: £24,000 - £27,000 per annum
Posted:

1st / 2nd Line Support - Mac / Windows

Hull, North Humberside, North East, United Kingdom
Oscar Associates (UK) Limited
1st / 2nd Line Support - Apple macOS / Windows We are seeking an enthusiastic and skilled IT Support Specialist to join our team. This role is central to ensuring our staff can work seamlessly across both Mac and Windows environments. You will be the first point of contact … to-day technical issues, troubleshooting, and providing guidance to help our team stay productive. Responsibilities p]:pt-0 [&>p]:mb-2 [&>p]:my-0'> Provide first and second-line technical support for both Mac and Windows systems. p]:pt-0 [&>p]:mb-2 [&>p]:my-0'>Working as part of the IT team, based in the … mb-2 [&>p]:my-0'> Assist with onboarding new staff, including setting up accounts and devices. Salary in the region £24-27K (DOE) + benefits 1st / 2nd Line Support - Apple macOS / Windows Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. More ❯
Employment Type: Permanent
Salary: £26,000
Posted:

1st/2nd Line IT Support (6-Month FTC)

Warrington, Cheshire, United Kingdom
Carbon 60
IT Support Specialist - 1st / 2nd Line Warrington | 6-Month FTC | Up to £32,000 Carbon60 is working with a leading engineering and maintenance organisation to recruit a skilled 1st / 2nd Line IT Support Specialist for a 6-month fixed-term … Collaborating with vendors and creating user-friendly documentation Visiting remote sites when needed and contributing to service improvements Essential Experience Proven experience in 2nd Line / Desktop support in medium / large organisations A solid background in Maintenance and support of relevant devices such as PCs, Desk Phones, Mobiles amongst … other hardware Strong knowledge of Windows 10 / 11, Office 365, and network fundamentals Excellent communication skills and a customer-first mindset UK Driving Licence required Desirable Experience: MCP certification Experience with multi-domain environments and mobile device management Ready to make an impact? Apply now and be part of a team that values innovation, collaboration, and continuous improvement. More ❯
Employment Type: Permanent
Salary: £28000 - £32000/annum
Posted:

1st/2nd Line IT Support

Warrington, Cheshire, United Kingdom
Matchtech Group Plc
Our client, a leading organisation in the technology sector, is currently seeking a dedicated 1st / 2nd Line IT Support Specialist to join their team on a permanent basis. This role requires a proactive individual who excels in providing exceptional IT support across multiple channels, ensuring efficient and effective … support when required. Perform other ad-hoc duties as necessary to maintain acceptable IT support levels. Job Requirements: Relevant 2nd Line / Desktop support experience within medium or large businesses. Excellent telephone manner and face-to-face communication skills. Strong knowledge of Microsoft-based operating systems, focusing on Windows … desktop technologies (Windows 10 / 11). Experience with asset and software management. Experience in a multi-domain environment. Proficiency in using and troubleshooting Microsoft Office, including Word, Excel, and PowerPoint. Knowledge of Office 365, Identity Manager, Mobile Device Management, and build deployment solutions. Experience troubleshooting Outlook within a network environment (permissions, calendar sharing, and delegation). Understanding of More ❯
Employment Type: Permanent
Salary: £32000/annum
Posted:

1st / 2nd Line Helpdesk & Desktop IT Support (MSP)

Rochdale, Lancashire, United Kingdom
Lotus Recruitment
known for delivering high-quality IT support & solutions to a diverse client base. As they continue to grow, they are now looking to appoint an experienced Helpdesk / Desktop Technician to strengthen their internal support function. You must have experience of working for an MSP - This is non-negotiable. This is an ideal opportunity for … Benefits: 22 days holiday plus bank holidays, private healthcare, pension scheme, training and development, friendly & supportive team culture Role overview: This role is ideal for a 1st / 2nd Line Technician with at least 2yrs' experience in an IT helpdesk or support role, you'll be confident troubleshooting a range of … Maintain accurate documentation of tickets, systems & procedures Support continuous improvement of IT systems & processes Experience & skills required: Minimum 2yrs experience in a similar IT support / helpdesk role, within an MSP, with a strong technical knowledge of Windows environments & Office 365 Basic networking understanding (routers, switches, VPNs etc) Excellent communication skills & a customer-focused approach More ❯
Employment Type: Permanent
Salary: GBP 25,000 - 33,000 Annual
Posted:

1st / 2nd Line Helpdesk & Desktop IT Support (MSP)

OL11, Rochdale, Greater Manchester, United Kingdom
Lotus Recruitment
known for delivering high-quality IT support & solutions to a diverse client base. As they continue to grow, they are now looking to appoint an experienced Helpdesk / Desktop Technician to strengthen their internal support function. You must have experience of working for an MSP - This is non-negotiable. This is an ideal opportunity for … Benefits: 22 days holiday plus bank holidays, private healthcare, pension scheme, training and development, friendly & supportive team culture Role overview: This role is ideal for a 1st / 2nd Line Technician with at least 2yrs' experience in an IT helpdesk or support role, you'll be confident troubleshooting a range of … Maintain accurate documentation of tickets, systems & procedures Support continuous improvement of IT systems & processes Experience & skills required: Minimum 2yrs experience in a similar IT support / helpdesk role, within an MSP, with a strong technical knowledge of Windows environments & Office 365 Basic networking understanding (routers, switches, VPNs etc) Excellent communication skills & a customer-focused approach More ❯
Employment Type: Permanent
Salary: £25000 - £33000/annum
Posted:

1st / 2nd Line Support - Mac / Windows

Hull, Yorkshire, United Kingdom
Oscar Associates (UK) Limited
1st / 2nd Line Support - Apple macOS / Windows We are seeking an enthusiastic and skilled IT Support Specialist to join our team. This role is central to ensuring our staff can work seamlessly across both Mac and Windows environments. You will be the first point of contact More ❯
Employment Type: Permanent
Salary: GBP 26,000 Annual
Posted:

IT Support Technician - 1st / 2nd Line

York, North Yorkshire, Yorkshire, United Kingdom
Optisoft
Job Title: IT Support Technician - 1st / 2nd Line Location: York, North Yorkshire Salary: £23k to £26k, dependent on experience Job Type: Permanent, Full-time The role is office-based, so candidates should live within a commutable distance of York About us: This is a market-leading company that provides IT … solutions for opticians and the optical profession throughout the UK and Ireland. About the role: You will be part of an office-based Support Desk Team, providing a high-quality and efficient service to over 500 customers. Responsibilities include: Providing telephone support for customers with hardware or software issues. Analysing and resolving customer problems quickly and … efficiently. Providing remote support by dialling into customer systems when necessary. Logging all calls on the company's support software and updating as needed. Documenting and reporting 'bugs' and 'change requests' to the Development team. Making courtesy calls to customers who have not contacted the Support Desk for over 6 months. Occasional travel to More ❯
Employment Type: Permanent
Salary: £26,000
Posted:

IT Support Technician - 1st / 2nd Line

York, Yorkshire, United Kingdom
Optisoft
Job Title: IT Support Technician - 1st / 2nd Line Location: York, North Yorkshire Salary: £23k to £26k, dependent on experience Job Type: Permanent, Full-time The role is office-based, so candidates should live within a commutable distance of York About us: This is a market-leading company that provides IT More ❯
Employment Type: Permanent
Salary: GBP 26,000 Annual
Posted:

IT Support Engineer - 1st/2nd Line - Hull

Hull, North Humberside, North East, United Kingdom
Reed Technology
Role: IT Support Engineer Day rate: £210 inside ir35 Location: Hull - 5 days a week onsite Duration: 3 months Start: ASAP Skills: You will be responsible for providing technical assistance to our clients, troubleshooting hardware and software issues, installing, and configuring new systems, and maintaining network security. You will also be involved in training and supporting end-users More ❯
Employment Type: Contract
Rate: £200 - £210 per day
Posted:

IT Support Engineer - 1st/2nd Line - Hull

Hull, North Humberside, England, United Kingdom
Reed
Role: IT Support Engineer Day rate: £210 inside ir35 Location: Hull - 5 days a week onsite Duration: 3 months Start: ASAP Skills: You will be responsible for providing technical assistance to our clients, troubleshooting hardware and software issues, installing, and configuring new systems, and maintaining network security. You will also be involved in training and supporting end-users More ❯
Employment Type: Contractor
Rate: £200 - £300 per day, Inc benefits
Posted:

IT Support Engineer - 1st/2nd Line - Hull

Kingston Upon Hull, East Riding of Yorkshire, United Kingdom
Reed Technology
Role: IT Support Engineer Day rate: £210 inside ir35 Location: Hull - 5 days a week onsite Duration: 3 months Start: ASAP Skills: You will be responsible for providing technical assistance to our clients, troubleshooting hardware and software issues, installing, and configuring new systems, and maintaining network security. You will also be involved in training and supporting end-users More ❯
Employment Type: Contract
Rate: £200 - £210/day
Posted:

IT Support Engineer - 1st/2nd Line - Hull

Hull, Yorkshire, United Kingdom
Reed Technology
Role: IT Support Engineer Day rate: £210 inside ir35 Location: Hull - 5 days a week onsite Duration: 3 months Start: ASAP Skills: You will be responsible for providing technical assistance to our clients, troubleshooting hardware and software issues, installing, and configuring new systems, and maintaining network security click apply for full job details More ❯
Employment Type: Contract
Rate: GBP 200 - 210 Daily
Posted:

x3 IT Support Engineer - 1st and 2nd Line - Broughton - 6 Month Rolling Contract

Broughton, Chester, Cheshire, England, United Kingdom
The Huntsmith Limited
My global client based in Broughton have an urgent requirement for x3 IT Support Engineers to join on an initial 6 month contract with possible extensions thereafter. This is a fantastic role and company name to get on your CV helping you progress with your IT career. Please note that it is essential for you to have … a driving license and own a vehicle for this role. REQUIRED SKILLS: - - Active Directory - Password resets, adding new users - Windows 10 imaging, troubleshooting - PC, Laptop and Printer hardware break / fix - Basic network and server support - Excellent communication skills Please send across your most recent CV in application to this role. More ❯
Employment Type: Contractor
Rate: £25,000 - £28,000 per annum
Posted:
1st/2nd Line Support
the North of England
10th Percentile
£27,000
25th Percentile
£27,500
Median
£32,000
75th Percentile
£36,656
90th Percentile
£37,500