13 of 13 2nd Line Support Jobs in the North of England

Technical Support Manager - 2nd Line £40 - 45k 3 days in the office Due to growth, a Technical Support Manager is needed to own the 2nd line service desk function, from higher level technical input to managing a team … engineers. Working along side the 1st and 3rd line Support Managers and their teams, you will lead and develop the 2nd line Teams, driving accountability, consistency, and performance, while maintaining clear ownership and control of escalated support and service delivery Coming ...

2nd Line Support Engineer | MSP | Preston, UK | Full Time About the Role We are working with a fast-growing Managed Service Provider based in Preston, known for their technical expertise, collaborative culture and commitment to delivering high-quality IT support to a diverse … client base. They are looking for a 2nd Line Support Engineer to join their busy service desk team. This is a fantastic opportunity for someone looking to develop their career in a dynamic MSP environment, with a clear and supported pathway into 3rd Line. ...

Support Analyst - 2nd Line - Hull An IT Support Analyst with strong 2nd line IT support, Windows 11, Windows Server, Intune, Azure, Entra, and Office 365 experience is required by a leading firm in central Hull. My client … rising to facing new challenges, as this will be a hands-on role. Key Skills: 2+ years of professional experience working at a 2nd line IT support level Windows 11 & M365 experience (including Exchange and Microsoft Security technologies) Azure, Entra, and Intune experience Good working ...

Title: - IT Support Engineer - 1st/2nd Line Contract Type: - 6 months fixed-term (potential to be extended/role become Permanent) Employment Type - Full-Time (37.5 hours p/w) Location - Bury/Manchester About the role Our client is seeking a hands … customer-focused IT Support person to provide 1st and 2nd Line support across the business. They are a leading expert in their field and offer an exceptional service UK wide. This role is primarily onsite and involves a mix of service desk, desk ...

2nd Line IT Support Technician Location: Ilkley Salary: £30,000 - £36,500 per annum Type: Full-Time Overview Our client is a well-established Managed Service Provider (MSP) supporting small and medium-sized businesses across West and North Yorkshire. They pride themselves on delivering reliable … excellent customer service. This is an excellent opportunity for a skilled IT professional to join a supportive and collaborative team. The role is primarily 2nd-line support, with responsibility for escalated tickets, advanced troubleshooting, and project assistance. Flexibility is important, as the successful candidate will ...

Bury/Manchester About the role Our client is seeking a hands-on, customer-focused IT Support person to provide 1st and 2nd Line support across the business. They are a leading expert in their field and offer an exceptional service UK wide. … will play a key role in maintaining operational stability while supporting ongoing improvements and projects across the IT estate. Key Responsibilities Provide 1st and 2nd Line IT support to internal users via desk-side, remote, and face-to-face engagement Log, prioritise, and resolve incidents ...

2ND LINE IT SUPPORT 3-6 MONTH CONTRACT DAY RATE - £200.00 (INSIDE) LOCATION: YORK HYBRID WORKING Your new role A 2nd Line IT Support Contractor is required to join a well-established IT Service Desk who supports the business … National scale.The 2nd Line Contractor will be part of the team who picks up and resolves any escalated incidents and service requests and those requiring advanced troubleshooting and resolution. SHIFTS: The shift pattern is based on a 7-week rotation. Within this, you'll be expected ...

2nd Line Support Engineer MSP Preston, UK Full Time About the Role We are working with a fast-growing Managed Service Provider based in Preston, known for their technical expertise, collaborative culture and commitment to delivering high-quality IT support to a diverse … client base. They are looking for a 2nd Line Support Engineer to join their busy service desk team click apply for full job details ...

Support Analyst - 2nd Line - Hull An IT Support Analyst with strong 2nd line IT support, Windows 11, Windows Server, Intune, Azure, Entra, and Office 365 experience is required by a leading firm in central Hull. My client ...

Were looking for a 2nd Line Customer Support Analyst to join our IRIS Financials Customer Support team and help deliver outstanding service to our customers. Youll provide expert support for more complex customer queries, working closely with 1st and 3rd Line … issues Contributing to continuous improvement and knowledge sharing Supporting UAT and product enhancements What youll bring Experience in a customer-facing or technical support role Strong problem-solving and communication skills Confidence working with software systems SQL or financial system exposure (desirable but not essential) A passion ...

2nd Line IT Support Technician Location: Ilkley Salary: £30,000 - £36,500 per annum Type: Full-Time Overview Our client is a well-established Managed Service Provider (MSP) supporting small and medium-sized businesses across West and North Yorkshire. They pride themselves on delivering reliable ...

Were looking for a 2nd Line Customer Support Analyst to join our IRIS Financials Customer Support team and help deliver outstanding service to our customers. Youll provide expert support for more complex customer queries, working closely with 1st and 3rd Line ...

global client based in Chester have an urgent requirement for x3 IT Support Engineers to join on an initial 2 month contract with possible extensions thereafter. Please note you must have both a driving license and a vehicle in order to secure this role due to the size … Active Directory - Password resets, adding new users - Windows 10 imaging, troubleshooting - PC, Laptop and Printer hardware break/fix - Basic network and server support - Excellent communication skills Please send across your most recent CV in application to this role. ...