1 to 25 of 36 2nd Line Support Jobs in the North of England

2nd Line Support Engineer Department: Technical Operations Employment Type: Permanent Location: Manchester Compensation: £30,000 - £35,000/year Description Location: Hybrid (3 days a week in our Manchester office) Salary: £30-£35,000 (Dependent on experience) Contract: Permanent We're looking for a skilled … customer-focused 2nd Line Support Engineer to join Make Contact, part of the Focus Group family. This is an exciting opportunity to work with industry-leading Unified Communications and Contact Centre technologies, supporting a diverse customer base while developing your technical expertise in a growing ...

Role: 2nd Line Support Engineer Salary: £28,000-£35,000 DoE Location: Cheshire (with customer site visits) In office & driving licence required An established and growing business is looking for a 2nd Line IT Support Engineer to join its team.This … support a range of customers, troubleshoot technical issues and get involved in IT installations and infrastructure projects. Key Responsibilities: Provide 2nd line support and resolve technical issues. Troubleshoot Windows, Microsoft 365, servers and user accounts. Diagnose network issues involving firewalls, switches, routers ...

Second Line Support Engineer We are looking for an experienced and technically skilled Second Line Support Engineer to join our dynamic and fast paced Support Team. As a Second Line Support Engineer, you will handle more … complex and advanced technical issues that cannot be resolved by the first line support team. You will be responsible for in-depth troubleshooting, managing escalations, and working closely with third line engineers and other technical teams to ensure quick resolution of issues. This role ...

2nd Line IT Support Engineer Company salary and benefits Career development & opportunities -Microsoft qualifications -Mentoring opportunities -Performance reviews -Diverse community -Workplace culture -Flexible scheduling -Flexible working from home -Social events -Company pension scheme -Onsite parking -Overtime -Use of company vehicles -20 Days Holidays, plus bank … holidays + Birthday off -Company laptop As a result of continued expansion, we're looking for an experienced 2nd line IT support engineer to join our successful, growing team and provide a first class technical service to our expanding customer base.The 2nd Line ...

2nd Line IT Support Technician Location: Ilkley Salary: £29,000 - £36,000 per annum Type: Full-Time Overview Our client is a well-established Managed Service Provider (MSP) supporting small and medium-sized businesses across West and North Yorkshire. They pride themselves on delivering reliable … excellent customer service. This is an excellent opportunity for a skilled IT professional to join a supportive and collaborative team. The role is primarily 2nd-line support, with responsibility for escalated tickets, advanced troubleshooting, and project assistance. Flexibility is important, as the successful candidate will ...

expertise with the team, and play a key role in maintaining a reliable and efficient IT service. What you’ll be responsible for Providing 2nd line technical support, diagnosing and resolving a wide range of hardware, software and end-user issues. Configuring, deploying and supporting … service. Ensuring all work is carried out in line with IT security standards, policies and best practice. Taking part in the 2nd Line on-call rota (approximately one weekend in every five) to provide out-of-hours support when required. We’re looking ...

Assistant – 1st/2nd Line Support – REF 1249 8am-4 pm Monday to Thursday/8.30am to 3.15pm Friday Responsibilities IT Support Manufacturing Qualifications NA Skills Microsoft Support Contact number 0113 299 0570 Life Assurance: 4x salary Pension: 3% Employer/… Employee Bonus Up to 5% payable on company targets Region West Yorkshire IT Assistant/1st Line Support with some 2nd Bradford, West Yorkshire 18 Month Fixed Term Contract Salary: Dependent on experience We are working with an established international manufacturing business seeking ...

simply works. At AJ Bell, our "Feel Good Investing" philosophy is built on trust, innovation and exceptional service. We're looking for a proactive 2nd Line Support Engineer to help keep our business running smoothly, supporting colleagues across the organisation and playing a key role … forthe creationand standardisation of automated tasks as well asthe formalisation of procedures for the Service Desk Team. What does the job involve? Responsible for 2nd line support, both in person and remotely via MS Teams,phoneand remote access tools Identifyingareas for improvement within Service Delivery ...

Desktop/Networking/Application Support Additional Benefits Free Parking Region West Yorkshire Description Role: 2nd Line IT Support/Systems Engineer - Education Sector Location: Bradford (Fully Site-Based) Salary: £24,000 - £33,000 (Depending on experience & qualifications) Hours: Full-Time Why Join … campus wireless networks to robust security systems, ensuring learning environments are secure, connected, and future-ready. The Role - What You'll Do As a 2nd Line IT Support/Systems Engineer for the academy, you will: Provide on-site desktop and systems support ...

opportunity for a capable technician to help keep their users, devices and systems running smoothly. The Role This is a varied 1st and 2nd line position supporting client businesses across hardware, software and business systems. You will resolve user and application issues, build and deploy devices … ready to broaden their technical skills in a managed services setting. Responsibilities for the IT Support Technician: Provide 1st and 2nd line support for hardware, software and peripherals, remotely and on client sites Manage helpdesk tickets through to resolution, keeping users informed throughout ...

requests via phone, email and helpdesk systems. Manage and prioritise support tickets, ensuring issues are resolved efficiently and professionally. Deliver 1st and 2nd Line technical support across multiple client environments. Troubleshoot hardware, software, Microsoft 365 and Windows-related issues. Support … years' experience in an IT Support, Service Desk or Helpdesk role. Previous MSP experience is highly desirable. Experience providing both 1st and 2nd Line support. Strong Microsoft 365 administration and troubleshooting experience. Good working knowledge of Windows Desktop and Windows Server environments. Experience supporting VoIP ...

Corpay is hiring a 2nd Line Support Specialist for the UK Product Support division, based in the Sheffield office. You will provide expert advice and problem solving to customers, manage incidents and liaise with IT teams, while working in an agile sprint environment. ...

East Riding ICT Services seeks a capable IT support professional … deliver high-quality customer services across schools and businesses within the East Riding. You will provide both on-site and remote 1st and 2nd line support, ensuring tasks meet SLAs and cost targets while supporting new digital technologies to improve learning and operations. The role ...

Role - 2nd Line EUC Support Engineer Duration - 6 months with very likely extension Location - Billinham, onsite 5 days a week About the Role We are seeking an experienced EUC Support Engineer to join a major end-user computing transformation programme. You will play … user onboarding across a complex enterprise environment. Working as part of a wider deployment and migration team, you will provide Level 2 support to end users, ensuring a smooth transition to new devices, applications, and workplace technologies while maintaining a high standard of customer service. Key Responsibilities Provide ...

Nextech Group in the United Kingdom is seeking a 2nd Line IT Support Engineer to join its Cheshire-based team. The role blends remote troubleshooting with client-site work, offering exposure to installations and broader IT projects. You will handle 2nd line ...

Anchor Hanover Group in Bradford is seeking an experienced 2nd Line Support Analyst to join our IT Service Desk. You will escalate issues, provide expert technical support for Windows, M365 and identity management, and help improve ServiceNow workflows. You will support ...

Interface Recruitment is seeking an IT Assistant for 1st/2nd line IT support in Bradford, West Yorkshire. The role supports day-to-day IT activities while the IT Manager focuses on a major systems implementation. You will be the first point of contact ...

2nd Line IT Support Technician Location: Ilkley Salary: £29,000 - £36,000 per annum Type: Full-Time Overview Our client is a well-established Managed Service Provider (MSP) supporting small and medium-sized businesses across West and North Yorkshire. They pride themselves on delivering reliable ...

recruiting on behalf of a growing managed IT services provider in Macclesfield for an IT Support Technician. You will provide 1st and 2nd line support across hardware, software and client environments, resolving issues, building devices and assisting with AD/Entra ...

growing managed IT services provider is recruiting an IT Support Technician to join its Macclesfield team. The role covers 1st and 2nd line support across hardware, software and business systems, with hybrid working and a salary of £30,000 - £34,000 DOE. ...

Capita in Darwen is recruiting an onsite Desktop Support Analyst to provide hands‐on 2nd line IT support for desktops, laptops, tablets and mobile devices from our Darwen office. You will troubleshoot issues, provision new equipment, support Intune managed devices … with teams to meet SLAs. This permanent role follows a 7.5‐hour day pattern with occasional after‐hours work and the ability to support end users and office moves as needed. #J-18808-Ljbffr ...

role sits within Canopius' Service Desk team and provides Level 1 and 2 IT support across … Canopius offices in the UK, with core hours 08:00–18:00 and some weekend work. The Service Desk Analyst will handle 1st/2nd line requests, log tickets accurately, and maintain ownership from issue intake to resolution in a hybrid Manchester-based setup. You will support ...

Interface Recruitment partners with a Bradford education academy to recruit a 2nd Line IT Support/Systems Engineer. You will provide on-site desktop and systems support for staff and students, troubleshoot PCs, printers, and classroom AV, and maintain the academy …/WLAN and network services. You’ll also support software used in teaching and administration, manage user accounts in a Microsoft environment, and guide non-technical users with clear, friendly advice. #J-18808-Ljbffr ...

Brio Leisure is seeking a Technology Support Engineer to join the Technology team at Head Office. The role provides 1st and 2nd line IT support across Brio Leisure’s seven sites, combining remote and on-site work in a hybrid pattern. The successful ...

Mersey and West Lancashire Teaching Hospitals NHS Trust is seeking capable IT staff to deliver 1st and 2nd line technical support for NHS staff across multiple sites, including Macclesfield District General Hospital, Congleton War Memorial Hospital, Knutsford and District Community Hospital and satellite sites. Shifts … 00pm with an on-call rota to cover 24x7 requirements. The role supports AfC-reviewed JD/PS processes and requires strong IT support skills and NHS systems familiarity. #J-18808-Ljbffr ...