2nd Line Support Jobs in the North of England

1 to 12 of 12 2nd Line Support Jobs in the North of England

Technical Support Engineer (2nd Line support)

Shipley, West Yorkshire, Yorkshire, United Kingdom
Watermark Technologies Limited
Job Title : Technical Support Engineer (2nd Line support) Location : Shipley Salary : £30,000 - £35,000 per annum Job type : Full time - Permanent Company Overview: Watermark Technologies Ltd is a well-established B2B software business, based in Shipley, that has been operating for over … excellent customer service to our clients who operate in a number of different sectors - finance, insurance, healthcare and accountancy and more. Job overview: Provide 2nd line technical customer support for Watermark's in house developed products (SaaS) Perform Watermark product installations Perform data conversions and … Key Requirements: Previous experience in a Customer Support or Technical Support Analyst role providing application support in a 2nd line capacity Experience with software ticketing systems and CRM software Ability to multitask and priorities tasks Excellent communication skills, both verbal and more »
Employment Type: Permanent
Salary: £35,000
Posted:

2nd Line Support

Cheshire, Marston, Cheshire West and Chester, United Kingdom
Tilt Recruitment
the best way to describe this role! If you are in IT Support, maybe working as a IT Systems Analyst or in 2nd Line Support/Desktop Support and are looking to be involved with lots of technology AND the odd … the digital workplace analyst, you will help deliver IT support services to the business. This could be 1st line or 2nd line support within a Windows environment, deploy laptop/desktop and mobile devices, installation, configuration, support and troubleshooting … role would suit someone with a varied technical background. Not necessarily in depth across all areas but certainly a good background with 1st and 2nd line support and ideally within a Windows desktop and Windows server/microsoft server IT infrastructure environment. Exposure to networking more »
Employment Type: Permanent
Posted:

IT Support Technician 2nd Line

Rotherham, South Yorkshire, Yorkshire, United Kingdom
Exemplar Health Care
IT Support Technician 2nd Line When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. IT Support Technician 2nd Line Position :IT Support Technician 2nd Line Location :Rotherham, S61 1AJ Contract type :Permanent, full time Rate : £26,780per annum This is an exciting opportunity to join our IT Department where youll play a crucial role in providing generalist IT support across … our rapidly growing organisation. As an IT Support Technician 2nd Line with Exemplar Health Care, youll take ownership of various incidents to perform a technical diagnosis and achieve a resolution, both remotely and on-site. Based in Rotherham, this role also requires occasional travel to more »
Employment Type: Permanent
Salary: £26,000
Posted:

2nd Line Support Engineer

Gateshead, Tyne and Wear, North East, United Kingdom
Heels & Brogues Group Limited
Heels & Brogues Recruitment are working with a well-known client to find a talented 2nd Line Support Engineer to join their dynamic team. Job Title: 2nd Line Support Engineer Salary: £25,000.00 - £30,000.00 per year Location: Gateshead Benefits: Company … service to build trust and meet customer expectations. Their team ensures seamless operations by sourcing and assembling the necessary equipment. Job Summary: As a 2nd Line Support Engineer, you will support managed services clients by resolving hardware, software, and network issues. You will … interact directly with clients to ensure minimal disruption to their business operations, maintaining high-quality IT support services and fostering trust and reliability. You will handle queries and problems across technologies such as Microsoft 365, Microsoft Azure AD, Microsoft Intune, network issues, SharePoint Online, virtual machines, remote desktop more »
Employment Type: Permanent
Salary: £30,000
Posted:

2nd Line Support Analyst

BA2, Bath, Bath and North East Somerset, Somerset, United Kingdom
Jiyu Consulting Ltd
2nd Line Support Analyst - Bath - £25,000-£28,000 Market leading data analytics firm, based in Bath are looking for 2nd line support analyst. Core responsibilities: Dealing with queries coming from the 1st line team Monitor incoming Tickets … via the support Portal and those raise via email Access in to users workstations remotely, to update licences Join on call rota, supporting users in the evenings and weekends. Any calls picked up with be paid as over-time. Suitable applicants will experience in, but not limited to … work For more information on this IT Support Engineer, please contact: ben @ jiyuconsulting .co. uk or call me on (phone number removed) 2nd Line Support Analyst - Bath more »
Employment Type: Permanent
Salary: £25000 - £28000/annum
Posted:

2nd Line Support Engineer

Ellesmere Port, Ellesmere Port Town, Cheshire, United Kingdom
Proactive Appointments
2nd Line Support Engineer - Onsite We are partnered with a leading global organisation to help source a 2nd Line Support Engineer. You will provide onsite and remote support and resolve IT problems across multiple technology areas, including Office … Networking, Windows Desktop Support and Backups. Role responsibilities: Manage and prioritise tickets. Liaise directly with the user to resolve issues. Investigate the problem whilst keeping in contact with the user and logging notes in the system. Weekend and out-of-hours will sometimes be required. On- call rota … motivation together with a willingness to learn new skills A flexible and enthusiastic approach to the job Good problem solving and decision-making skills 2nd Line Support Engineer - Onsite Due to the volume of applications received for positions, it will not be possible to respond more »
Employment Type: Permanent
Salary: £30000 - £35000/annum health insurance, free onsite gym an
Posted:

1st / 2nd Line IT Support Engineer

Leeds, West Yorkshire, United Kingdom
Latcom plc
2nd Line IT Support Engineer. Based just outside to the East of Leeds but travel into Leeds city centre required as part of the role, my client has a new requirement for for an 2nd Line IT Support Engineer. This … role offers 2 day remote/with 3 days site-based working. You must have 2 years plus experience within a similar IT support/desktop support role with the ability to actually resolve calls. You must have technical skills in Windows 10/Windows … knowledge of Microsoft 365 applications. Good working knowledge MS Teams. Working knowledge of Wi-Fi in a commercial environment. Role involves: Provide 1st/2nd line support for end users. To assist with the development and implementation of IT policies and procedures. Day to day more »
Employment Type: Permanent
Salary: £28000 - £32000/annum + £2k On-Call Allowance + Benefits
Posted:

2nd Line Support Analyst

Leeds, West Yorkshire, United Kingdom
Hybrid / WFH Options
Confidential
the full legal spectrum, from non-contentious advisory and transactional work, to all forms of commercial litigation. Our client is seeking a Service Desk 2nd Line Support Analyst who will report into the Service Delivery Manager. The IT Operations team is friendly and includes Service … rest of the IT Operations teams, Solutions, Project Management, and firm-wide users from the UK, Europe, and Asia. Key Responsibilities: Provide 1st and 2nd Line remote and desktop support. Onsite IT support within the Leeds office. Onsite leadership with Incident Management. Monitor the call … Complete all activities in line with best practice ITIL standards. Requirements: Experience of working on an IT Service Desk. Experience of providing 2nd Line support in a Windows 10/o365 environment. An enthusiasm for providing excellent service. Excellent customer service skills, with more »
Posted:

2nd Line IT Support Engineer

Blackburn, Lancashire, United Kingdom
DCS Recruitment Limited
My client is a leading manufacturing business looking to expand their Infrastructure Support team, providing 2nd line IT Support to Windows Desktop and associated applications. You will be 2nd line support on Servers and Application Services as well … as providing escalation point for 1st Line Support team. In addition the below skill sets ... Perform Server and Infrastructure upgrades. (Servers, Networking Devices etc) Management of Domain Services such as AD, GPO, DHCP, DNS Management of Office 365 and MS Teams Management of Windows Server more »
Employment Type: Permanent
Salary: £24000 - £32000/annum bens
Posted:

2nd Line IT Support Engineer

Warrington, Cheshire, United Kingdom
DCS Recruitment Limited
My client is a leading international Engineering business looking to expand their Infrastructure Support team, providing 2nd line IT Support to Windows Desktop and associated applications. You will be 2nd line support on Servers and Application Services as … well as providing escalation point for 1st Line Support team. In addition the below skill sets ... Perform Server and Infrastructure upgrades. (Servers, Networking Devices etc) Management of Domain Services such as AD, GPO, DHCP, DNS Management of Office 365 and MS Teams Management of Windows more »
Employment Type: Permanent
Salary: £24000 - £35000/annum bens
Posted:

2ND LINE IT SUPPORT - HELPDESK

North Yorkshire, United Kingdom
Hybrid / WFH Options
Hays Technology
2ND LINE IT SUPPORTMULTIPLE 3 MONTH CONTRACTS HYBRID WORKING YORK HQ DAY RATE - £170.00 - £200.00 UMB (INSIDE IR35) Your new role Multiple opportunities for 2nd Line IT Support Candidates to be hired on an initial 3 Month Contract for a York Based … a busy Service Desk (minimum 2 years) Working in large scale, multi-site environments Experience working to and reporting against SLAs Windows 10 support in a domain environment Hardware & peripherals troubleshooting & support Software troubleshooting & support Active Directory administration Understanding of TCP/IP networks … Microsoft Office 2016 Suite VPN troubleshooting & support What you'll get in return The initial Contract will be for a 3 Month Period - there are multiple vacancies. The Day Rate is between £170.00 to £200.00 - UMB Co (Inside IR35). Full shift pattern details available on request. What more »
Employment Type: Contract
Rate: £170 - £200/day Per Day
Posted:

2nd Line Support Engineer

Liverpool, Merseyside, United Kingdom
Uniting People
2nd Line IT Support £30 - £38k per annum Shift Pattern Hours - across days and nights The Role As the Engineer, you will be responsible forhandlingcomputer hardware. Key Responsibilities: · Support & configuration of barcode scanners (ex. Datalogic, Motorola, Honeywell handheld, Intermec etc.) · Support & configuration of barcode printers for Shop Floor and Office (ex. Zebra, Printronix, Intermec etc. · Support & configuration of any printer (non-barcode) on shop floor and in office like HP · Support & configuration of smart devices such as MX2/Motion and Dell Tablets for workstations. … Support & Configuration of PC's (Critical Shop Floor and Office) · Co-ordination with towers team (AM (MES, SAP), NW, DCH, EUS) for End user related activities. · Support and Configuration of line side devices, HMIs/MRTs, Dell Tablets/Touch Pads etc Your Profile more »
Employment Type: Permanent
Salary: £30000 - £38000/annum
Posted:
2nd Line Support
the North of England
10th Percentile
£25,500
25th Percentile
£27,375
Median
£30,000
75th Percentile
£33,750
90th Percentile
£34,275