8 of 8 2nd Line Support Jobs in the North of England

2nd Line Support Engineer | Liverpool | MSP We've partnered with a well-established technology provider that delivers a range of services including connectivity, cloud solutions, security, and IT infrastructure support. They pride themselves on being a people-first business, building strong, long-term relationships with … their clients. Overview: We're looking for a technically strong 2nd Line Support Engineer to join a growing service desk team. This role is ideal for someone confident handling escalations while gaining exposure to more advanced infrastructure and cloud technologies. With the business continuing ...

/2nd Line IT Support - Manchester Location: Manchester – On-site, 5 days per week We are seeking an experienced 1st/2nd Line IT Support Engineer to join our client-side IT team. This is a hands-on role, providing … days a week, with excellent opportunities for career progression and training in both cloud and on-premise technologies. Key Responsibilities: Provide 1st and 2nd line support to end users, both remotely and on-site. Manage and resolve hardware, software, and network issues. Support ...

client is seeking a 1st/2nd Line Support Engineer to join their Business Systems Support team. The role involves coordinating and providing support across various businesses, ensuring the smooth operation of company systems.The role is based on site in Warrington … effective communication to resolve issues and ensure customer satisfaction. Solid understanding of Microsoft PC and Network operating environments and associated applications. This 1st/2nd Line Support position is an excellent opportunity for an IT professional with a passion for problem-solving and customer service. ...

2nd Line Technical SupportHarrogate - Hybrid working£27,500 - £30,000 Working Hours - This role operates on a continental shift pattern: 2 x Day shifts: 7:00am – 7:00pm 2 x Night shifts: 7:00pm – 7:00am Followed by 4 days off We’re working with a leading … based technology services provider seeking a bright, enthusiastic person to join their 2nd Line Technical Support team based in Harrogate. Key Responsibilities Provide 2nd line technical support across multiple technologies Monitor systems and proactively manage faults through to resolution Liaise ...

Second Line Support Engineer - St Helens - £37k (DOE) - Onsite My client is a leading provider of IT support services. Their core competency lies in delivering bespoke solutions for small to medium-sized businesses, with a focus on maximizing efficiency and minimizing costs. They … currently after a second line support engineer. Key Responsibilities: Provide 2nd line support for escalated incidents and service requests. Troubleshoot Microsoft 365, Windows, and core IT systems. Manage user accounts, access, and email (M365/Exchange). Deliver remote support ...

Description Reporting to the 2nd Line Support Team Leader, you will handle escalations from the Service Desk and be responsible for the creation and standardisation of automated tasks as well as the formalisation of procedures for the Service Desk Team. What does the job involve … Responsible for 2nd line support, both in person and remotely via MS Teams, phone and remote access tools Identifying areas for improvement within Service Delivery Team via automation and standardisation Help to plan and execute project work within Technology Services Maintain documentation and educate ...

2nd Line Support Engineer Liverpool MSP We've partnered with a well-established technology provider that delivers a range of services including connectivity, cloud solutions, security, and IT infrastructure support. They pride themselves on being a people-first business, building strong, long-term relationships with ...

Support Analyst – Financial Services. Our client, a well-established financial company, is seeking an experienced IT Support Analyst to join their internal IT team. This … client-side role, providing critical technical support and contributing to the smooth operation of the company’s IT infrastructure. Key Responsibilities Provide 2nd line remote and on-site support to employees across the organisation. Act as an escalation point for the IT Service ...