1 to 25 of 33 2nd Line Support Jobs in the North of England

/Hessle area Salary: £28,000 - £32,000 per annum (DOE) Job Type: Permanent, Full-time Castle Employment Group is recruiting for an experienced 2nd Line IT Support Analyst to join an established and growing technology business in the Hull/Hessle area, offering … more complex IT issues, working across different technologies and delivering excellent customer service. Working as part of an experienced technical team, you'll provide 2nd Line support to a variety of customers, resolving technical issues across Microsoft 365, Windows Server and networking environments. This role ...

2nd Line Support Engineer Department: Technical Operations Employment Type: Permanent Location: Manchester Compensation: £30,000 - £35,000/year Description Location: Hybrid (3 days a week in our Manchester office) Salary: £30-£35,000 (Dependent on experience) Contract: Permanent We're looking for a skilled … customer-focused 2nd Line Support Engineer to join Make Contact, part of the Focus Group family. This is an exciting opportunity to work with industry-leading Unified Communications and Contact Centre technologies, supporting a diverse customer base while developing your technical expertise in a growing ...

Second Line Support Engineer We are looking for an experienced and technically skilled Second Line Support Engineer to join our dynamic and fast paced Support Team. As a Second Line Support Engineer, you will handle more … complex and advanced technical issues that cannot be resolved by the first line support team. You will be responsible for in-depth troubleshooting, managing escalations, and working closely with third line engineers and other technical teams to ensure quick resolution of issues. This role ...

2nd Line IT Support Technician Location: Ilkley Salary: £29,000 - £36,000 per annum Type: Full-Time Overview Our client is a well-established Managed Service Provider (MSP) supporting small and medium-sized businesses across West and North Yorkshire. They pride themselves on delivering reliable … excellent customer service. This is an excellent opportunity for a skilled IT professional to join a supportive and collaborative team. The role is primarily 2nd-line support, with responsibility for escalated tickets, advanced troubleshooting, and project assistance. Flexibility is important, as the successful candidate will ...

expertise with the team, and play a key role in maintaining a reliable and efficient IT service. What you’ll be responsible for Providing 2nd line technical support, diagnosing and resolving a wide range of hardware, software and end-user issues. Configuring, deploying and supporting … service. Ensuring all work is carried out in line with IT security standards, policies and best practice. Taking part in the 2nd Line on-call rota (approximately one weekend in every five) to provide out-of-hours support when required. We’re looking ...

troubleshooting,the role offers a clear pathway to develop toward advanced network engineering responsibilities while working closely with clients and technical partners. Responsibilities: Providing 2nd Line network support across managed customer environments. Troubleshooting LAN, WAN, Wi-Fi and general connectivity issues. Diagnosing wireless performance, coverage … sites for hands‐on troubleshooting, equipment changes and migrations. Supporting AV and workplace technology issues where required. Skills/Must Have: Experience in a 2nd Line Network Support, Network Engineering or MSP environment. Practical experience troubleshooting enterprise networking and wireless infrastructure. Hands‐on experience with ...

simply works. At AJ Bell, our "Feel Good Investing" philosophy is built on trust, innovation and exceptional service. We're looking for a proactive 2nd Line Support Engineer to help keep our business running smoothly, supporting colleagues across the organisation and playing a key role … forthe creationand standardisation of automated tasks as well asthe formalisation of procedures for the Service Desk Team. What does the job involve? Responsible for 2nd line support, both in person and remotely via MS Teams,phoneand remote access tools Identifyingareas for improvement within Service Delivery ...

opportunity for a capable technician to help keep their users, devices and systems running smoothly. The Role This is a varied 1st and 2nd line position supporting client businesses across hardware, software and business systems. You will resolve user and application issues, build and deploy devices … ready to broaden their technical skills in a managed services setting. Responsibilities for the IT Support Technician: Provide 1st and 2nd line support for hardware, software and peripherals, remotely and on client sites Manage helpdesk tickets through to resolution, keeping users informed throughout ...

requests via phone, email and helpdesk systems. Manage and prioritise support tickets, ensuring issues are resolved efficiently and professionally. Deliver 1st and 2nd Line technical support across multiple client environments. Troubleshoot hardware, software, Microsoft 365 and Windows-related issues. Support … years' experience in an IT Support, Service Desk or Helpdesk role. Previous MSP experience is highly desirable. Experience providing both 1st and 2nd Line support. Strong Microsoft 365 administration and troubleshooting experience. Good working knowledge of Windows Desktop and Windows Server environments. Experience supporting VoIP ...

Castle Employment Group is seeking an experienced 2nd Line IT Support Analyst to join our Hull/Hessle area team. You will troubleshoot across Microsoft 365, Windows Server and networks, delivering high-quality customer service and technical support. The role suits someone with a strong … technical background in 2nd/3rd line support, MSP experience preferred, and a commitment to ongoing training and career development. #J-18808-Ljbffr ...

Title: 2 nd Line Support Engineer Location: Cheshire East (onsite) Salary: £28-35k, DOE A growing, fast-paced company is currently hiring for a 2 nd Line Support Engineer. You'll work with a broad tech-stack to support … willingness to travel to customer sites. · Prior experience working in IT role for an MSP. · Ability to troubleshoot up to a second-line level. · Ability to travel to and work independently at customer sites. · Experienced with ticketing systems and remote support tools. · Previous practical experience installing ...

Corpay is hiring a 2nd Line Support Specialist for the UK Product Support division, based in the Sheffield office. You will provide expert advice and problem solving to customers, manage incidents and liaise with IT teams, while working in an agile sprint environment. ...

East Riding ICT Services seeks a capable IT support professional … deliver high-quality customer services across schools and businesses within the East Riding. You will provide both on-site and remote 1st and 2nd line support, ensuring tasks meet SLAs and cost targets while supporting new digital technologies to improve learning and operations. The role ...

seeking Network Security Engineers to join a 24/7 operations team in Manchester. You will provide hands-on 2nd-line support across a complex multi-vendor security environment, diagnose incidents, and implement changes to keep customer networks secure and available. Candidates should have hands ...

Role - 2nd Line EUC Support Engineer Duration - 6 months with very likely extension Location - Billinham, onsite 5 days a week About the Role We are seeking an experienced EUC Support Engineer to join a major end-user computing transformation programme. You will play … user onboarding across a complex enterprise environment. Working as part of a wider deployment and migration team, you will provide Level 2 support to end users, ensuring a smooth transition to new devices, applications, and workplace technologies while maintaining a high standard of customer service. Key Responsibilities Provide ...

Nextech Group in the United Kingdom is seeking a 2nd Line IT Support Engineer to join its Cheshire-based team. The role blends remote troubleshooting with client-site work, offering exposure to installations and broader IT projects. You will handle 2nd line ...

Anchor Hanover Group in Bradford is seeking an experienced 2nd Line Support Analyst to join our IT Service Desk. You will escalate issues, provide expert technical support for Windows, M365 and identity management, and help improve ServiceNow workflows. You will support ...

2nd Line IT Support Technician Location: Ilkley Salary: £29,000 - £36,000 per annum Type: Full-Time Overview Our client is a well-established Managed Service Provider (MSP) supporting small and medium-sized businesses across West and North Yorkshire. They pride themselves on delivering reliable ...

recruiting on behalf of a growing managed IT services provider in Macclesfield for an IT Support Technician. You will provide 1st and 2nd line support across hardware, software and client environments, resolving issues, building devices and assisting with AD/Entra ...

growing managed IT services provider is recruiting an IT Support Technician to join its Macclesfield team. The role covers 1st and 2nd line support across hardware, software and business systems, with hybrid working and a salary of £30,000 - £34,000 DOE. ...

Capita in Darwen is recruiting an onsite Desktop Support Analyst to provide hands‐on 2nd line IT support for desktops, laptops, tablets and mobile devices from our Darwen office. You will troubleshoot issues, provision new equipment, support Intune managed devices … with teams to meet SLAs. This permanent role follows a 7.5‐hour day pattern with occasional after‐hours work and the ability to support end users and office moves as needed. #J-18808-Ljbffr ...

Computacenter is seeking a Desktop Support Engineer to provide hands-on technical support across a busy customer environment … Manchester, onsite full time. You will resolve incidents, fulfill service requests and ensure users receive a responsive, high-quality support experience. 2nd line responsibility and coordination with Level 3 teams will be essential to resolving issues involving laptops, desktops, networks and peripherals. #J-18808-Ljbffr ...

Brio Leisure is seeking a Technology Support Engineer to join the Technology team at Head Office. The role provides 1st and 2nd line IT support across Brio Leisure’s seven sites, combining remote and on-site work in a hybrid pattern. The successful ...

Mersey and West Lancashire Teaching Hospitals NHS Trust is seeking capable IT staff to deliver 1st and 2nd line technical support for NHS staff across multiple sites, including Macclesfield District General Hospital, Congleton War Memorial Hospital, Knutsford and District Community Hospital and satellite sites. Shifts … 00pm with an on-call rota to cover 24x7 requirements. The role supports AfC-reviewed JD/PS processes and requires strong IT support skills and NHS systems familiarity. #J-18808-Ljbffr ...

Armstrong Knight in Liverpool is seeking an experienced IT Helpdesk Analyst to join our busy support team, handling 1st/2nd line incidents and ensuring timely resolution. You will work across Windows Server, virtualization, Office 365, Exchange and remote desktop services, providing high-quality customer ...