11 of 11 2nd Line Support Jobs in the North of England

Role: 2nd Line Support Engineer Salary: £28,000-£35,000 DoE Location: Cheshire (with customer site visits) In office & driving licence required An established and growing business is looking for a 2nd Line IT Support Engineer to join its team.This … support a range of customers, troubleshoot technical issues and get involved in IT installations and infrastructure projects. Key Responsibilities: Provide 2nd line support and resolve technical issues. Troubleshoot Windows, Microsoft 365, servers and user accounts. Diagnose network issues involving firewalls, switches, routers ...

/2nd Line IT Support Engineer - £30,000 - £35,0000 + Great Benefits and Progression This opportunity combines hands-on technical support with customer engagement in a growing Managed Service Provider (MSP) environment who are looking to further expand their team. … requests via phone, email and helpdesk systems. Manage and prioritise support tickets, ensuring issues are resolved efficiently and professionally. Deliver 1st and 2nd Line technical support across multiple client environments. Troubleshoot hardware, software, Microsoft 365 and Windows-related issues. Support ...

simply works. At AJ Bell, our "Feel Good Investing" philosophy is built on trust, innovation and exceptional service. We're looking for a proactive 2nd Line Support Engineer to help keep our business running smoothly, supporting colleagues across the organisation and playing a key role … delivering the reliable technology experiences our customers expect. Reporting to the 2nd Line Support Team Leader, you will handle escalations from the Service Desk and be responsible for the creation and standardisation of automated tasks as well as the formalisation of procedures for the Service ...

your expertise with the team, and play a key role in maintaining a reliable and efficient IT service. What youll be responsible for Providing 2nd line technical support, diagnosing and resolving a wide range of hardware, software and end-user issues. Configuring, deploying and supporting … service. Ensuring all work is carried out in line with IT security standards, policies and best practice. Taking part in the 2nd Line on-call rota (approximately one weekend in every five) to provide out-of-hours support when required. Were looking ...

Join a leading independent technology and services provider as a 2nd line IT support! Job Overview: This role involves providing 2nd line IT support, resolving incidents and service requests within SLA targets while supporting hardware, software, network, and infrastructure-related … hour (via a Hays approved umbrella company). Hours: 37.5 hours a week. Monday - Friday. . Key Responsibilities Undertake incident and request tasks. Possess 2nd line responsibility for resolving incidents to SLA. Maintain a 2% incident per month target. Be responsible for the completion of assigned works ...

Description: 2nd Line Desktop Support £16.40/hr + 25 days paid holiday per year (£2.31/hr) + NHS Professionals pays for your Employ er's NI (~£3.10) ==> £21.81/hr 37.5 hours per week Location: Doncaster Royal Infirmary Expected duration … months (possibility of extension) Requirements Experience of 2nd Line Desktop support - to include: Active Directory, Imaging, Windows 10 or 11, basic Networking skills ...

Title: 2nd line support Analyst Location: Wakefield Work Model: Onsite Shift: Rotational Shifts-2 weeks on days 8-4 to be inducted, site tours, access/hardware to be issued. Then be part of the shift rotation. The shifts will be (in order) PM shift … Shifts a for a week at a time. Description: As a Tech Ops Analyst II You will be responsible for the implementation and support of Supply Chain technology used throughout our Processing Center in UK. You will be working within the Global IT Function, within I&O Service ...

Role - 2nd Line EUC Support Engineer Duration - 6 months with very likely extension Location - Billinham, onsite 5 days a week About the Role We are seeking an experienced EUC Support Engineer to join a major end-user computing transformation programme. You will play … user onboarding across a complex enterprise environment. Working as part of a wider deployment and migration team, you will provide Level 2 support to end users, ensuring a smooth transition to new devices, applications, and workplace technologies while maintaining a high standard of customer service. Key Responsibilities Provide ...

client for a passionate IT support professional who thrives in a fast-paced environment. This opportunity would suit an experienced 2nd Line Engineer who enjoys troubleshooting, delivering excellent customer service and developing their technical skills. The role Working predominantly as a desk-based technician … team. Eagerness to learn, including researching faults and referring to documentation when required. Qualifications Previous experience working on a service desk as a 2nd Line Engineer is essential. Experience in a managed services (MSP) environment is advantageous. Proficiency across multiple technologies and the ability to manage difficult ...

/2nd Line IT Support Engineer - £30,000 - £35,0000 + Great Benefits and Progression This opportunity combines hands-on technical support with customer engagement in a growing Managed Service Provider (MSP) environment who are looking to further expand their team. ...

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