7 of 7 2nd Line Support Jobs in the North of England

Senior 2nd Line IT Support Analyst | South Cave | £40,000 Are you an experienced 2nd Line Support Engineer who feels ready to take the next step towards infrastructure? Do you enjoy solving more complex technical issues, supporting junior engineers … helping set the standard for what good looks like? TechXperts Recruitment UK are working with a well-established business looking to appoint a Senior 2nd Line Support Engineer to join their growing service desk. You'll work closely with the Service Desk Team Lead, taking ...

2nd Line IT Support & Field Engineer | Office-Based (Liverpool) + Regular Customer Site Travel | £30,000 – £34,000 DOE & Great Benefits | Full UK Driving Licence Essential Not your average Helpdesk role. We need a 2nd Line IT Support & Field Engineer … growing UK technical team, with a clear path toward a senior infrastructure or field-project role. What You'll Be Doing Resolving escalated 2nd-line tickets — hardware, software, networking, M365, AD, DNS/DHCP, VPNs, firewalls, VLANs, Wi-Fi Attending customer sites for reactive fixes, installs ...

2nd Line IT Support Technician Location: Ilkley Salary: £30,000 – £36,500 per annum Type: Full-Time Overview Our client is a well-established Managed Service Provider (MSP) supporting small and medium-sized businesses across West and North Yorkshire. They pride themselves on delivering reliable … excellent customer service. This is an excellent opportunity for a skilled IT professional to join a supportive and collaborative team. The role is primarily 2nd-line support, with responsibility for escalated tickets, advanced troubleshooting, and project assistance. Flexibility is important, as the successful candidate will ...

2nd Line IT Support Analyst A fixed term of 12 months, with a possibility of becoming full time. Salary: £30,000 5 Days on site in Blackpool Start date: beginning September 2026 To act as a point of escalation of any technical issues which cannot … working within a multi-vendor environment on complex infrastructure advantageous. Demonstrable experience negotiating difficult situations to a successful conclusion. Proven experience in a 2nd line IT support role within a Desk Side environment and understand ITIL best practice Strong technical knowledge of Windows OS, Microsoft ...

Title: 2nd Line support Analyst Location: Wakefield Duration: 3 months Overview The team provides IT support across three sites and is looking to engage two contractors on an initial 3-month contract . Candidates with experience in a Processing Centre, distribution, warehouse … environment would be highly desirable. Understanding the risks working in a warehouse environment. The roles will primarily focus on BAU (Business as Usual) support activities , although there may be opportunities to support project work. Key Behaviours Candidates should demonstrate: Strong teamworking skills A positive attitude ...

ManpowerGroup is partnering with a well-established and growing Managed Service Provider (MSP) based in Morley, Leeds, to recruit an experienced Senior IT Support Technician. If you're passionate about technology, enjoy solving a wide variety of IT challenges, and thrive in a fast-paced MSPenvironment, this could … delivering excellent customer service while supporting technologies including Microsoft 365, Windows Server, networking infrastructure, cloud solutions, and end-user systems. Key Responsibilities Providing 2nd line technical support across desktop, server, and cloud environments Troubleshooting and resolving issues relating to Microsoft 365, Exchange, Teams, SharePoint, Azure ...

global rollout of hardware and software and would be well suited to those with previous experience in end user computing/2 nd Line IT support. This is a 3-month contract, with potential for extension, depending on the status of the project. Apply now for an immediate … during system integration and migration processes Logging, tracking, and resolving support tickets via the corporate ITSM platform; escalating complex issues to 2nd/3rd line teams Troubleshooting Virtual Machine (VM) access and virtualised application issues for end users Basic network diagnostics and escalation ...