19 1st/2nd Line Support Jobs

IT Service Desk Analyst / 1st / 2nd Line Support Analyst A fantastic opportunity has arisen for an IT Service Desk Analyst / 1st / 2nd Line Support Analyst to … join our London based client on a permanent basis. IT Service Desk Analyst / 1st / 2nd Line Support Analyst Summary: The Service Desk Analyst will report to the Service Desk Manager and be assisted and guided by the Service … customer service skills, the ability to multi-task and remain calm under pressure. IT Service Desk Analyst / 1st / 2nd Line Support Analyst Key Responsibilities: • Provide high quality support by answering calls and tickets directed to the more »

Job Title: IT Technician / 1st and 2nd Line Support Technician Location: Hulme, Manchester Salary: £25,276 - £26,927 per annum Job Type: Permanent, Full Time Closing Date: Monday 27th November 2023 The College has a large and varied IT estate … including windows desktops, iMacs, wi-fi etc. We are seeking to appoint an IT Technician to support the staff and students in taking full advantage of IT available. The applicant must have a real interest and natural enthusiasm for working within IT, with an awareness of developments in … computer technology. Main Duties and Responsibilities: Responsibilities: First and second line support for staff and student enquiries by logging, resolving and escalating IT support issues Support all IT equipment within the college including peripherals such as AV devices, printers, telephony, door access more »

Job Title: IT Technician / 1st and 2nd Line Support Technician Location: Hulme, Manchester Salary: £25,276 - £26,927 per annum Job Type: Permanent, Full Time Closing Date: Monday 27th November 2023 The College has a large and varied IT estate … including windows desktops, iMacs, wi-fi etc. We are seeking to appoint an IT Technician to support the staff and students in taking full advantage of IT available. The applicant must have a real interest and natural enthusiasm for working within IT, with an awareness of developments in … computer technology. Main Duties and Responsibilities: Responsibilities: First and second line support for staff and student enquiries by logging, resolving and escalating IT support issues Support all IT equipment within the college including peripherals such as AV devices, printers, telephony, door access more »

Role: 1st & 2nd Line IT Support Salary: Up to £30,000 DOE + £1500 out of hours bonus + benefits Location: Sheffield Hours: 37.5 Mon-Fri (but also out of hours cover) The 1sst & 2nd Line IT support … live of new service lines into the contact centre and will be responsible for managing helpdesk tickets and providing 1st / 2nd line support day to day, along with the existing IT support team members. Do you have experience … working within a contact centre 1st & 2nd Line IT support role? Your main responsibilities will be: Maintain the performance, availability, integrity and security of all IT services Develop, maintain and document all aspects of IT services to ensure compliance and demonstrate appropriate more »

1st to 2nd line IT Support / IT Field Engineer - Manchester - £23,000 to £28,000 per annum We have partnered with a car dealership who are on the search for a 1st to 2nd line IT Support / IT Field Engineer to join their growing team, based in Manchester. This role would involve ordering and installing equipment, visiting sites for in person support and installs, software patching and updates, troubleshooting remotely and password resets. The successful candidate would … IT professionals. This is a good opportunity for professional and technical growth, with consistent training and clear progression. About the 1st to 2nd line IT Support / IT Field Engineer role: Based in Greater Manchester 5 days a week on site more »

1st to 2nd line IT Support / IT Field Engineer – Manchester - £23,000 to £28,000 per annum We have partnered with a car dealership who are on the search for a 1st to 2nd line IT Support / IT Field Engineer to join their growing team, based in Manchester. This role would involve ordering and installing equipment, visiting sites for in person support and installs, software patching and updates, troubleshooting remotely and password resets. The successful candidate would … IT professionals. This is a good opportunity for professional and technical growth, with consistent training and clear progression. About the 1st to 2nd line IT Support / IT Field Engineer role: Based in Greater Manchester 5 days a week on site more »

This is a fantastic opportunity for an experienced IT Support Technician to join an established team of IT Solution Specialists. When you join us, and you're not just joining a company; you're joining a legacy. Your expertise will find a home here, where your ideas can … local London Area Have a few years’ experience on a MSP IT Helpdesk Have impeccable English language telephone communication." Role Info: 1st & 2nd Line IT Support Technician - MSP London Docklands Head Office (E14) / Hybrid £25,000 - £35,000 Dependant on … Full Time, 09:00 - 17:30, Monday - Friday Company: Established IT Solution Specialists Your Skills: Customer Service, Great Communication Skills, 1st and 2nd Line IT Support, Microsoft Servers, Firewalls, Windows Operating Systems About us: Our journey began in 1995, and since then more »

1st / 2nd Line Apps Support Engineer Glasgow (Onsite) Up to £30,000 + Benefits We are seeking a highly skilled and motivated IT Support Analyst to join our IT Service Desk team in Glasgow. The ideal candidate will … have solid technical background in 1st and 2nd line IT support, for the Microsoft Desktop, MS Software and Applications Suite, and have proven experience of supporting the Microsoft Infrastructure arena encompassing the Microsoft Products including Active Directory / Azure AD, Exchange … will play a pivotal role in ensuring the processing and prioritisation of Service Desk tickets for end-users. Key Responsibilities: 1st and 2nd Line Support : To Provide prompt and efficient technical support to end-users for a wide range of more »

1st / 2nd Line Apps Support Engineer Glasgow (Onsite) Up to £30,000 + Benefits We are seeking a highly skilled and motivated IT Support Analyst to join our IT Service Desk team in Glasgow. The ideal candidate will … have solid technical background in 1st and 2nd line IT support, for the Microsoft Desktop, MS Software and Applications Suite, and have proven experience of supporting the Microsoft Infrastructure arena encompassing the Microsoft Products including Active Directory / Azure AD, Exchange … will play a pivotal role in ensuring the processing and prioritisation of Service Desk tickets for end-users. Key Responsibilities: 1st and 2nd Line Support : To Provide prompt and efficient technical support to end-users for a wide range of more »

Our client a leading IT Solutions provider are seeking to recruit a Desktop Supoort Engineer, 1st line / 2nd Line Support engineer to work on a client site in Milton Keynes. You will bring the below skill set: Role … Responsibilities Being a point of contact & providing responsive technical support: Comprehensive support of all executive related IT issues and problems Escalate problems where necessary to third parties both internal and external Respond to phone and face-to-face incidents reported to the team Capture all workload … technical advisor Knowledge and skills required Technical Experience supporting an executive environment Win7 / Win10 Outlook / Exchange 2007 / 2013 support HP / Lenovo support OSX / IOS Apple Products (iPads, iPhones) Airwatch Blackberry support (good to have more »

Job Title: 1st / 2nd Line Support Engineer Sector: Education Salary: £29,000 + Excellent Benefits Package & Training Location: Central London Overview A growing Education Group based in Central London is looking for ab enthusiastic and driven IT engineer to join … the team. This role provides the opportunity to be involved in 1st and 2nd line user support as well as assisting with an exciting range of projects. Job Summary The Support role will be responsible of providing technical support across the company. You will be working across the service desk being the first point of contact with general IT support functions with potential exposure to project work too. Role Responsibilities: First point of contact for all IT related issues via the ticketing system Office more »

1st / 2nd Line support engineer We are looking for an enthusiastic person to join our USP clients growing team. Opportunities exist at heldesk level and as an onsite engineer. The work is varied with great exposure to on prem and … cloud based systems, room for progression and onsite training will be provided and encouraged. Must have a driving license and own car for 2nd line onsite engineers Ideal experience / skill set Desktop OS expertise (Windows 8 / 10) Active Directory maintenance Windows servers … good communicator. Self-motivated with a determination to provide solutions Problem solver, good troubleshooting skill Experience: IT Service Desk: 1 year (Required) Windows Desktop support: 1 year (Required) Office 365 support: 1 year (Preferred) Hyper-V: 1 year (Preferred) Active Directory: 1 year (Preferred Experience at more »

1st / 2nd Line Apps Support Engineer Glasgow (Onsite) Up to £30,000 + Benefits We are seeking a highly skilled and motivated IT Support Analyst to join our IT Service Desk team in Glasgow. The ideal candidate will … have solid technical background in 1st and 2nd line IT support, for the Microsoft Desktop, MS Software and Applications Suite, and have proven experience of supporting the Microsoft Infrastructure arena encompassing the Microsoft Products including Active Directory / Azure AD, Exchange … will play a pivotal role in ensuring the processing and prioritisation of Service Desk tickets for end-users. Key Responsibilities: 1st and 2nd Line Support : To Provide prompt and efficient technical support to end-users for a wide range of more »

IT Support Analyst 1st / 2nd Line Support Location: Bicester - onsite role Exciting opportunity to join a growing organisation based in Bicester, the chosen candidate will work as part of small IT Team providing IT Support to … internal users as well as having a range of other responsibilities. The IT Support Analyst will be the first point of contact for daily IT issues and tasks including 1st and 2nd line IT support, dealing with helpdesk tickets, setting … keen to widen their skillset. Long term the role would progress to involve having increased responsibility, taking on IT and development projects and 3rd line type work with a view of developing the individual further and increasing their skillset. This a great opportunity for someone looking to take more »

1st / 2nd line IT Technician, Support Engineer, Crawley, COR5464 Are you early in your IT Support career, looking for the next big step? Are you wanting to work in a school setting? If this sounds like you, then … role will have some of the following: Previous experience as an IT Techician Have a general understanding of Networks A good understanding of TCP / IP, DNS, DHCP and VPN and hold a clean UK driving licence Any experience with Active Directory, Server, PC and networking hardware, would also … career in this direction, and would like to know more about this excellent opportunity, apply now for immediate consideration! 1st / 2nd line IT Technician, Support Engineer, Crawley, COR5464 Corriculo Ltd acts as an employment agency and an employment business. #INDSUP more »

Hayes has partnered with a fantastic organisation to help them secure a talented IT Service Desk Analyst / 1st / 2nd Line Support Engineer for an initial 2 month contract. You will be tasked with the following, Demonstrated aptitude for … analysing, diagnosing, and resolving Incidents related to applications / systems, ranging from straightforward to complex technical issues. Strong working knowledge of ITIL processes, including Incident, Problem, and Change. ITIL foundation qualification is desirable. Proficiency in Hardware and Software Asset Management processes. Solid understanding of Microsoft Office 365 applications and more »

Job Title: Junior IT Support Assistant Aim of Role: To provide 1st and some 2nd line IT support Based in London Up to £30,000pa Junior IT Support Assistant Key Responsibilities: To provide 1st and some … 2nd line support to users in the business. Hardware support - including Computers, laptops, printers, and mobile devices. Software - including but not limited to Windows Desktop Operating Systems, Microsoft Office Suite, Adobe, and Autodesk. System builds / software installations and configuration. IT … appropriate individuals / companies. Produce and maintain documentation on systems and procedures for the benefit of the IT team. Provide technical and functional support on applications, portals, software, and support for all products / equipment implemented in the business. Supporting devices and users on more »

NEW PERMANENT IT SUPPORT ROLE Our client based near Ashford, Kent is looking for an additional team member to join its IT support team. Ideally with 1 years experience as a minimum, the role will involve providing telephone, email and web support to a … large user base. Issues come through via support software and it will be your responsibility to reply / answer / resolve the technical issues or escalate. The role is 1st / 2nd line support across Windows, MacOS … hardware, networking, server and cloud issues. If you are looking for a new opportunity, drive a car and live within commuting distance of Ashford / Folkestone / Canterbury then please contact Karen at Jump IT today. To start ASAP more »

Job Description Network Support Analyst Our Client in an international brand of hotels with their first new hotel in the City of London. The role will be to support a user base of around 50 people. You will be supporting technical issues relating to problems with … must be able to work on your own and report daily to senior management. You will have at least 3 to 5 years network support experience both 1 st and 2 nd line support. Location is the City of London. Salary will be in the range more »