1 to 25 of 28 1st/2nd Line Support Jobs in the UK

1st and 2nd Line Support Engineer Aylesbury £25,000 to £30,000 + Benefits including 10% Pension, free parking. This is a fantastic opportunity for you, a 1st and 2nd Line Support Engineer, Technical … Technical Support post, you should have: At least 3 year's experience in an IT support role Strong Windows 10 / 11 and Microsoft 365 experience Active Directory administration skills Basic networking knowledge (DNS, DHCP, troubleshooting) Excellent communication and customer service skills A methodical, organised ...

1st / 2nd Line IT Support - Manchester Location: Manchester – On-site, 5 days per week We are seeking an experienced 1st / 2nd Line IT Support Engineer to join our client-side … required. Maintain excellent communication with users, keeping them informed throughout the support process. Skills & Experience: Proven experience in a 1st / 2nd line IT support or helpdesk role. Strong troubleshooting skills and ability to resolve issues efficiently. Experience with ...

Support Technician (1st / 2nd Line) - Peterborough - 27 / 30k + benefits ALH Recruitment are looking to recruit a 1st / 2nd Line Support Technician for our client based in Peterborough … continue to lead their market. This role would suit somebody who is looking to develop in their career starting at 1st / 2nd Line to hopefully progress and develop technically. Support Engineer: You will ideally have experience of the following: Creating ...

Title: 1st / 2nd Line IT Support Location: Coventry Salary: 26,000 to 29,000 We are looking for someone in a 1st / 2nd line role with one or two years of experience … holiday (+ bank holidays) Excellent Training What are we looking for: You will have one to two years' experience in a 1st / 2nd line support role Experience of desktop build and software installation Experience of supporting a wide range ...

Title: 1st / 2nd Line IT Support Location: Coventry Salary: £26,000 to £29,000 We are looking for someone in a 1st / 2nd line role with one or two years of experience … holiday (+ bank holidays) Excellent Training What are we looking for: You will have one to two years' experience in a 1st / 2nd line support role Experience of desktop build and software installation Experience of supporting a wide range ...

Support Analyst - 1 / 2 line - Birmingham - Hybrid Working IT Support Analyst with strong experience in an IT helpdesk or support role is required by a leading company in Birmingham. In this role, you will be the first line … contribute to the team by providing an excellent IT support service. Experience required: Minimum 12+ months of experience in a similar 1 / 2 line IT support role. Working with helpdesk software, MS Office 365 & Windows 11 Excellent understanding of various systems ...

Support Analyst - 1 / 2 line - Peterborough - Hybrid Working IT Support Analyst with strong experience in an IT helpdesk or support role is required by a leading company in Peterborough. In this role, you will be the first line … contribute to the team by providing an excellent IT support service. Experience required: Minimum 12+ months of experience in a similar 1 / 2 line IT support role. Working with helpdesk software, MS Office 365 & Windows 11 Excellent understanding of various systems ...

Role: 1st or 2nd Line IT Support Engineer Location: Blackburn (Hybrid Working) Salary: Up to £35,000 (depending on experience) A growing and forward-thinking Managed Service Provider based in Blackburn is looking for a 1st or 2nd … role (MSP experience is beneficial)Strong knowledge of the Microsoft stack (Windows, Microsoft 365, Active Directory)Understanding of networking fundamentals (DNS, DHCP, TCP / IP)Experience supporting laptops, desktops, and user environmentsStrong communication and customer service skillsA proactive attitude and willingness to learn new technologies What ...

Service Desk Analyst - 1st / 2nd Line Support - ITIL - Windows 11 - SCCM - Qualys - Intune - Power Apps Overview To provide 1st line support for all Incidents and Service Requests as well as some 2nd … onsite as well as remotely via MS Teams & Telephone. Key Responsibilities (will go into more detail on a call): Supporting IT Services (Incident Management / Request Fulfilment) Change Management / Problem Management / Project Management Customer Care / Collaboration / Communication Knowledge Management / ...

well established Client is seeking a skilled and enthusiastic IT Support Engineer (1st / 2nd Line) to join their IT support team. The ideal candidate will have experience in a Microsoft environment, including proficiency in MS Office … services. Requirements: A qualification in Computer Science, Information Technology, or a related field, or equivalent work experience. Proven experience in a 1st / 2nd line IT support role. Strong knowledge of MS Office 365, IP networking, and Windows operating systems. Excellent ...

well established Client is seeking a skilled and enthusiastic IT Support Engineer (1st / 2nd Line) to join their IT support team. The ideal candidate will have experience in a Microsoft environment, including proficiency in MS Office … services. Requirements: A qualification in Computer Science, Information Technology, or a related field, or equivalent work experience. Proven experience in a 1st / 2nd line IT support role. Strong knowledge of MS Office 365, IP networking, and Windows operating systems. Excellent ...

well established Client is seeking a skilled and enthusiastic IT Support Engineer (1st / 2nd Line) to join their IT support team. The ideal candidate will have experience in a Microsoft environment, including proficiency in MS Office … services. Requirements: A qualification in Computer Science, Information Technology, or a related field, or equivalent work experience. Proven experience in a 1st / 2nd line IT support role. Strong knowledge of MS Office 365, IP networking, and Windows operating systems. Excellent ...

Role Overview A growing and well-established Managed Service Provider is looking to bring in a 1st - 2nd Line IT Support Engineer to strengthen their service desk. This is a great opportunity for someone with MSP experience who enjoys being hands … taking ownership of tickets, and working across a variety of client environments. Your New Role You will sit across 1st and 2nd line support, handling day to day user issues while also supporting more technical escalations as your experience grows. You will ...

1st and 2nd Line Support Engineer Aylesbury £25,000 to £30,000 + Benefits including 10% Pension, free parking. This is a fantastic opportunity for you, a 1st and 2nd Line Support Engineer, Technical … Support Engineer, Technical Support Officer, IT Support Engineer, to join a truly fabulous organisation - full details on application click apply for full job details ...

experienced 1st / 2nd Line IT Support Analyst with a passion for solving problems, supporting people, and working across varied environments? Would you thrive in a tight-knit, collaborative team with a refreshingly human approach to service delivery … routing, switching, firewalls, Wi-Fi Mac, Android, iOS, and printer troubleshooting What we're looking for Ideally 3+ years' experience in 1st / 2nd line IT support Comfortable working across varied environments and adapting quickly Confident communicator with strong diagnostic ...

Your New RoleWe are currently recruiting for a proactive 1st / 2nd Line IT Support Engineer on a permanent basis for our customer based in Poole, supporting circa 350 internal users.This internal-facing role is essential to maintaining the smooth … system reliability and contribute to continuous improvement across the operation.What You'll Need to SucceedYou will have previous experience in a 1st / 2nd Line role with a solid understanding of Windows 10 and 11, Microsoft 365, Active Directory and experience with remote ...

Technician - 1st & 2nd Line Support Camberley £26,777 - £28,686 + Generous pension +34 days holiday + ongoing training & development + recognition policies+ staff discount platform + free on-site parking + occupational sick pay+ family-friendly policies + work-life balance … currently working in IT support, providing first or second line support in a school or business environment? Would you like to join a forward-thinking organisation where you can grow your technical skills, work with excellent IT infrastructure, and be part of a collaborative ...

Support Analyst (1st & 2nd Line Support) Salary: 24,600 Location: Birmingham - Hybrid (with some remote working) Permanent, Full Time – 35 hours per week Closing date Wednesday 1st April 2026 At Money Advice Trust, we’re passionate about making … positive difference. We’re looking for an IT Support Analyst to join our IT team. In this role you will provide 1st and 2nd line technical support across our IT and telephony systems, helping colleagues resolve issues efficiently and ensuring ...

1st / 2nd Line Support Engineer Location: Aldershot Salary: £25,000-£28,000 per annum Our client, a well-established MSP based near Aldershot, is seeking an experienced IT Support Engineer to join their team. Supporting a diverse client … deployments Required Skills & Experience 1+ years’ experience in an IT support role (MSP experience highly desirable) Strong knowledge of: Windows 10 / 11 Windows Server (2016 / 2019 / 2022) Active Directory & Group Policy Microsoft 365 administration Good understanding of networking fundamentals (TCP / ...

have an exciting opportunity for aHelpdesk technicianto provide 1st / 2nd line service desk supportto our customersassisting them with hardware and software problems via phone, email and in personwithin the organisation's EPoS environment. This includes installing, diagnosing, repairing, maintaining and upgrading … support on any IT issues, ensuring that all information affecting the use of IT systems is correctly communicated throughout and relevant internal / external parties are kept informed of any issues that need escalating. Offering excellent and prompt customer service and representing the company in a professional ...

000.00 per year Central Fareham with parking! Fully office based. Job Description: An opportunity for a Helpdesk Analyst to provide 1st / 2nd Line Service De sk support to customers assisting them with hardware and software problems. This will include installing … application Diagnose and quickly resolve a wide range of EPoS, Windows, and networking problems to help minimise downtime Troubleshooting network connectivity in a LAN / WAN environment Install, upgrade, support and troubleshoot EPoS hardware Troubleshoot communication between back office application and EPoS application Skills Required: Understanding ...

to users for all PC hardware, software and associated peripherals. This includes escalating internally or redirecting support requests to the software / hardware supplier where necessary. To manage and resolve support calls on the IT Helpdesk and document their outcome to facilitate the resolution … develop role as business grows. A recent working knowledge will be required of: Microsoft Windows Server Active Directory Office 365 Microsoft Windows 11 / 10 iOS PC / laptop hardware Multifunction, plotter, laser and label printers Server / storage hardware Virtualisation technology Networking - switches, routers, wireless ...

Just Recruitment is delighted to be recruiting for a 1st / 2nd Line IT Support Engineer on behalf of our client based near Ipswich. This is an exciting opportunity to join a growing team within a dynamic business committed to delivering … role in supporting clients across a variety of sectors, including care and legal services. The Role: You will provide high-quality remote support using PSA and RMM tools, manage telephone-based queries, and take ownership of technical issues through to resolution. Key Responsibilities: Deliver efficient, high-quality remote ...

Just Recruitment is delighted to be recruiting for a 1st / 2nd Line IT Support Engineer on behalf of our client based near Ipswich.This is an exciting opportunity to join a growing team within a dynamic business committed to delivering service … role in supporting clients across a variety of sectors, including care and legal services.The Role: You will provide high-quality remote support using PSA and RMM tools, manage telephone-based queries, and take ownership of technical issues through to resolution.Key Responsibilities: Deliver efficient, high-quality remote IT supportConfigure ...

Just Recruitment is delighted to be recruiting for a 1st / 2nd Line IT Support Engineer on behalf of our client based near Ipswich. This is an exciting opportunity to join a growing team within a dynamic business committed to delivering ...