23 of 23 1st/2nd Line Support Jobs in the UK

1st / 2nd Line Support Team Leader Location: High Wycombe (Office-Based)£40,000 + Bonus + Full BenefitsWe are looking for an experienced 1st / 2nd Line Support Team Leader … leading organisation in the sports industry and take ownership of a small but growing support function. About the 1st / 2nd Line Support Team Leader Role As the 1st / 2nd Line ...

Service Desk Analyst / 1st / 2nd Line Support Analyst A fantastic opportunity has arisen for a IT Service Desk Analyst / 1st / 2nd Line Support Analyst to join … Glasgow based law firm on a an initial 12 Month Fixed Term Contract. IT Service Desk Analyst / 1st / 2nd Line Support Analyst Responsibilities and Duties: * Provide end-user IT assistance on all core desktop applications and technologies. * Assist ...

1st- 2nd Line Support / Service Desk Analyst / IT Support – Based in Leeds- Mon – Fri needed to provide end user support, hybrid currently. As 1st- 2nd Line Support / Service Desk Analyst / IT Support you should have some of the following skills: Microsoft Windows 10 / 11, Microsoft Office 365, Active Directory, Group Policy, SCCM or be willing and proactive in upskilling yourself. Successful 1st- 2nd ...

largest carbide tooling site in Europe. As part of this expansion, we're looking for an IT Support Technician (1st / 2nd Line) to join our growing team at our European Headquarters in Fradley, Staffordshire. About the role You will play … user guidance, including SharePoint content Contribute to continuous improvement, automation, and IT projects About you Essential Proven experience in a 1st / 2nd Line IT Support role Strong working knowledge of Windows 10 / 11 and Microsoft 365 Experience supporting ...

1st Line / 2nd Line Support Analyst – Top UK Fintech Systems company – Whiteley, Hampshire We are recruiting for a 1st / 2nd Line Support Analyst for a forward-thinking Fintech … Software company providing world class Payments solutions for Retail, Commercial and Hospitality businesses here in the UK and abroad. The 1st / 2nd Line Support Analyst will ideally have worked in a helpdesk environment to provide support to internal ...

Service Desk Analyst / 1st / 2nd Line Support Analyst A fantastic opportunity has arisen for a IT Service Desk Analyst / 1st / 2nd Line Support Analyst to join … Glasgow based law firm on a an initial 12 Month Fixed Term Contract. IT Service Desk Analyst / 1st / 2nd Line Support Analyst Responsibilities and Duties: Provide end-user IT assistance on all core desktop applications and technologies click ...

Join our team as a 1st / 2nd Line Support professional in the Technology & Telecoms industry. You will play a vital role in providing technical support and ensuring smooth IT operations within the organisation. Client Details This organisation … company IT policies and procedures. Provide guidance and support to end-users on IT best practices. Profile A successful 1st / 2nd Line Support should have: Strong technical knowledge of hardware, software, and networking concepts. Experience providing IT support ...

Engineer (Infrastructure & Support) 1st / 2nd Line Support Our client is a global market leader in the design, manufacture, and supply of advanced POS systems and industrial weigh labelling solutions , supporting major retailers and food processing businesses worldwide. With … help improve IT security, resilience, and service delivery. This role offers a high level of autonomy and close collaboration with internal stakeholders and Group / HQ IT teams. Key Responsibilities Provide 1st & 2nd line IT support to users Support ...

Analyst (1st & 2nd Line) Salary: Up to £30,000 + Benefits Location: UK-based | Remote with occasional London / client visits Hours: Full-time, 35 hours per week (9am–5pm UK, with flexibility) The Opportunity Our client is seeking an IT Support … activities Work closely with internal teams to improve support processes and system performance About You Experience in a 1st and / or 2nd line IT support or helpdesk role Confident using IT service management tools and ticketing systems Strong ...

with the team to escalate complex issues and ensure clients receive top-tier service What You’ll Bring: Solid experience in 1st / 2nd line support, ideally within an MSP environment Strong troubleshooting skills across Windows, macOS , and Office 365 Comfortable … site visits) Tech Stack You’ll Work With: Microsoft 365 suite (Exchange Online, Teams, SharePoint) Apple Mac configuration and support Windows desktop / server environments Networking fundamentals (DNS, DHCP, Firewalls) Why Join? Be part of a growing MSP with a reputation for excellence Enjoy variety in your ...

Role An established and professional services organisation, based in the City of London, is seeking an IT Support Engineer (1st / 2nd Line) to join its internal IT team. This role is focused on providing high-quality, responsive IT support … security policies and escalating potential security incidents or risks Supporting ad hoc projects when required Requirements Experience in a 1st and / or 2nd line IT support role Strong customer service and communication skills Ability to troubleshoot and resolve common ...

environment, you’ll manage support tickets, resolve technical issues, maintain security standards, and carry out routine maintenance tasks. The role includes onboarding / offboarding staff, managing hardware resources, and supporting wider IT projects and infrastructure activities. Key Responsibilities Provide 1st and 2nd line … + training allowance Dental plan, gym allowance, sustainable travel allowance Volunteering days and charity support schemes Employee Assistance Programme Free Friday breakfast / team lunch On-site coffee house Free local off-site parking ...

Technical Support Engineer / Service Desk - (1st & 2nd Line) - SME IT Support Provider Southampton | Onsite | Up to £32,000 | Feb / March start This role suits someone who enjoys the pace and variety of an MSP environment … speed. Previous experience in an MSP or fast-paced IT support environment is important along with the following: 1st / 2nd Line Service Desk Experience CompTIA+ or equivalent IT industry qualification Microsoft 365 and business applications Hardware and networking System administration ...

Laptop Builder / 1-2 Line Support Duration: 12 week initial contract (poss ext) Rate: £136.93 - 155.64 per day via umbrella IR35: In scope Location: Wakefield, West Yorkshire The main focus of the roles is to build and image new laptops, then issue to Staff … Troubleshooting skills Excellent customer service skills Ability to communicate effectively with staff and customers (both written, and verbally) Excellent organisational skills Beneficial Public Sector / Government experience NHS, PC, IMAGING, WINDOWS, LAPTOP, CLOUD, SCRIPT, MS INTUNE, PUBLIC SECTOR, GOVERNMENT, 1ST LINE, 2ND LINE ...

Software support person required to work in a small and friendly collaborative team, proving first and second line support … users. Bespoke Software. The role is office based. Skills and experience required: Experience within a Software Support role(this is not hardware / pc support). Strong working knowledge of Microsoft SQL Server including T-SQL Queries, stored procedures and database maintenance. Experience of SSRS ...

Software support person required to work in a small and friendly collaborative team, proving first and second line support … users. Bespoke Software. The role is office based. Skills and experience required: Experience within a Software Support role(this is not hardware / pc support). Strong working knowledge of Microsoft SQL Server including T-SQL Queries, stored procedures and database maintenanc. . click apply ...

Technical Support Engineer / Service Desk - (1st & 2nd Line) - SME IT Support Provider Southampton Onsite Up to £32,000 Feb / March start This role suits someone who enjoys the pace and variety of an MSP environment ...

Desktop Support Engineer 1 st and 2 nd Line Falkirk Hybrid - £40,000 Service Desk based - front line support A highly successful and rapidly growing business based in Falkirk, Scotland are looking for a personable IT Support Engineer to join … their Service Desk Team. Supporting the Service Desk Manager you will provide an excellent 1 st and 2 nd line support service to internal IT users, clients and VIPs. This is front line, customer facing hands on technical role supporting a Windows and M365 ...

Desktop Support Engineer 1 st and 2 nd Line Falkirk Hybrid - £40,000 Service Desk based - front line support A highly successful and rapidly growing business based in Falkirk, Scotland are looking for a personable IT Support Engineer to join … their Service Desk Team. Supporting the Service Desk Manager you will provide an excellent 1 st and 2 nd line support service to internal IT users, clients an click apply for full job details ...

Reed Technology is working with an established company based in Elgin , currently seeking to hire a IT Support Engineer on a permanent basis. Key Responsibilities: Deliver first and second line support to end users across hardware, software, systems, and network infrastructure. Log and manage … basic networking (VLANs, switching, firewalls). Excellent communication and problem-solving skills. Full UK driving license. Benefits: Permanent contract. Salary up to £32.000 / year + benefits (DOE). On-site working model. ...

client with a global reputation in the education sector based in Oxford, have an requirement for x2 IT Support Engineers to join on an initial 9 month … contract with possible extensions thereafter. REQUIRED SKILLS: - - Active Directory - Password resets, adding new users - Windows 10 imaging, troubleshooting - PC, Laptop and Printer hardware break / fix - Basic network and server support - Excellent communication skills Please send across your most recent CV in application to this role. ...

global client based in Broughton have an urgent requirement for x3 IT Support Engineers to join on an initial 6 month contract with possible extensions thereafter. This is a fantastic role and company name to get on your CV helping you progress with your IT career. Please note … vehicle for this role. REQUIRED SKILLS: - - Active Directory - Password resets, adding new users - Windows 10 imaging, troubleshooting - PC, Laptop and Printer hardware break / fix - Basic network and server support - Excellent communication skills Please send across your most recent CV in application to this role. ...

global client based in Filton (Bristol) have an urgent requirement for x3 IT Support Engineers to join on an initial 6 month contract with possible extensions thereafter. This is a fantastic role and company name to get on your CV helping you progress with your IT career. Please … vehicle for this role. REQUIRED SKILLS: - - Active Directory - Password resets, adding new users - Windows 10 imaging, troubleshooting - PC, Laptop and Printer hardware break / fix - Basic network and server support - Excellent communication skills Please send across your most recent CV in application to this role. ...