9 of 9 1st/2nd Line Support Jobs in the UK

application, connectivity & end-user computing issues. Microsoft 365: Supporting & troubleshooting Microsoft 365 applications, including Outlook, Teams, Word, Excel & other Microsoft productivity tools. Active Directory / User Administration: Creating, modifying & disabling user accounts, managing passwords, access permissions and user authentication. Cloud Services: Supporting cloud-based applications, user access, connectivity … associated technical issues. Windows Desktop Support: Troubleshooting Windows Operating Systems, Desktop PCs, Laptops, Peripherals & End-User Devices. IT Service Management / Ticketing Systems: Logging, categorising, prioritising, investigating and resolving incidents and service requests through an IT ticketing platform. Incident Management & SLAs: Taking ownership of technical issues from ...

1st – 2nd Line IT Support Engineer / Helpdesk Analyst – Office based in Hertfordshire- Mon – Fri needed to deliver fast, effective technical support across our business. Would you like to work in an environment where Skill Development is high encouraged … Siloed environment? Successful 1st – 2nd Line IT Support Engineer / Helpdesk Analyst will be tasked with managing user accounts, troubleshoot everyday hardware / software issues, and support our modern cloud stack (Microsoft 365, Freshservice, NinjaOne). We will ...

Title: IT Support Technician - 1st / 2nd Line Location: York, North Yorkshire Salary: £25,000 - £27,000 dependent on experience Job Type: Permanent, Full time Hours of work: 8:30am - 5:00pm Monday - Friday. About us: Optisoft … support when necessary. Log all calls on the company's support software and update as necessary. Document and report 'bugs' / 'change requests' to Development. Make courtesy calls to customers who have not contacted the Support Desk for more than 6 months. There ...

1st and 2nd Line Support technicians are required by this MSP due to end-client growth. You'll be joining a small, successful and growing MSP as they continue working with Trusts adding additional sites (schools) to their roster of supported clients. … planned maintenance which may affect availability. Microsoft Office Windows 11 Office 365 Azure AD knowledge will be beneficial Wireless and wired LAN technology Printers / cabling Hours are generally 8.00-16.30 daily, Monday-Friday, primarily within SE London with some inner London schools also covered. You will need ...

Service Desk Analyst - 1st & 2nd Line Support - Permanent c£30k - £35k + Excellent Benefits Package. North Cambridgeshire - 4 Days Per Week Onsite. Must be Eligible to work in the UK. Seeking to secure a technically capable, customer-focused IT Service Desk Analyst … with 1st & some 2nd Line IT Support experience to join the Business Systems team of a leading international organisation click apply for full job details ...

Reply is seeking an ICT Infrastructure Engineer (1st / 2nd Line) based in central London to support our UK consultants and project teams. You will manage and secure internal infrastructure and endpoints across Microsoft 365, Intune, Entra ID, and Windows / macOS, with attention to government security classifications. This role involves incident handling, device provisioning, policy enforcement, and occasional on-site support across Reply’s UK offices, collaborating with vendors and stakeholders to #J-18808-Ljbffr ...

Catch Resource Management Ltd. is seeking a NetSuite Support Consultant for an initial 6-month contract in London. You will provide 1st and 2nd line NetSuite support, manage tickets, and troubleshoot issues while training users and aiding system optimisation. Candidates ...

seeking an Associate Modern Workplace Engineer in London to be the first point of contact for tech support for about 450 colleagues, including remote users. The role focuses on keeping end-user devices, Microsoft 365, and collaboration tools running smoothly in a cloud-first environment with Intune ...

problems and helping people get back to work, this could be your next move. Placr Recruitment is looking for an IT Support Technician to join a growing managed IT services provider. You'll tackle varied technical challenges, support business customers and develop your skills alongside ...