1 to 25 of 27 1st/2nd Line Support Jobs in the UK

1st / 2nd Line Support Team Leader Location: High Wycombe (Office-Based)£40,000 + Bonus + Full BenefitsWe are looking for an experienced 1st / 2nd Line Support Team Leader … leading organisation in the sports industry and take ownership of a small but growing support function. About the 1st / 2nd Line Support Team Leader Role As the 1st / 2nd Line ...

1st / 2nd Line Support Engineer Location: High Wycombe Salary: £28,000 - £30,000 + Full Benefits This is a great opportunity for you, a customer-focused 1st / 2nd Line Support … organisation based in High Wycombe. This role is office-based Monday to Friday , working with a great team. The Role of 1st / 2nd Line Support Engineer You'll be the first point of contact for users, providing friendly and effective ...

- happy to deal with 1st Line Tickets. Act as the first point of contact for IT issues. Windows 10 / 11. Microsoft 365. MDM - Intune. Apple iOS & Android support. Active Directory & Azure AD - password resets, permissions, mailbox management etc Support Desktop Applications. … Ability to work independently as well as part of a small IT Support team. Collaborative approach to teamwork. Benefits: 14% Annual Bonus / Pension & Life Cover / Company Discounts / Training & Development Birthday Day Off / Opportunity to convert to a Permanent role after ...

Support Engineer, 1st / 2nd Line, Office 365, Windows Server, COR7247 We're looking for a 1st / 2nd line Support Engineer to join a leading Oxfordshire based organisation. This … Engineer, will join a busy service desk, working within a Microsoft environment. The Support Engineer will provide 1st / 2nd line technical support to an impressive client base, troubleshooting desktop, server and network issues. The Company ...

1st / 2nd Line IT Support Engineer (Internal Systems) About the Role We are looking for a proactive and service-driven 1st / 2nd Line IT Support Engineer to join our internal … ecosystem, and progress into roles such as Senior IT Support Engineer, Network Engineer, or Security Engineer . Key Responsibilities 1st / 2nd Line Technical Support Provide first and second-line support to internal users across ...

Title: 1st Line / 2nd Line IT Support Engineer (6-month FTC) Location: West Sussex (office-based with some flexibility) Salary: £32,000–£35,000 pro-rata Fixed-Term Contract: 6-month fixed-term, with a strong possibility … becoming permanent The Opportunity We're looking for a 1st Line / 2nd Line IT Support Engineer to join a small, busy team and keep day-to-day IT running smoothly. This is a practical, hands-on role with ...

1st / 2nd Line IT Support Engineer – Horsham - £30,000 An established and forward-thinking IT services provider based in Horsham is looking for a talented 1st / 2nd Line IT Support … 1st or 2nd Line IT Support role Strong knowledge of Microsoft 365, Windows 10 / 11, Active Directory, and basic networking Excellent problem-solving and communication skills A proactive, customer-focused approach to work Full UK Driving Licence and access ...

1st / 2nd Line IT Support Engineer–Leeds–£28,000 - Great Opportunity! An established and forward-thinking IT services provider based in Leeds is looking for a talented 1st / 2nd Line IT Support … 2nd Line IT Support role, ideally within an MSP background Strong knowledge of Microsoft 365, Windows 10 / 11, Active Directory, and basic networking Excellent problem-solving and communication skills A proactive, customer-focused approach to work What’s on Offer: Salary ...

1st / 2nd Line Support - Apple macOS / Windows We are seeking an enthusiastic and skilled IT Support Specialist to join our team. This role is central to ensuring our staff can work seamlessly across both … Assist with onboarding new staff, including setting up accounts and devices. Salary in the region £24-27K (DOE) + benefits 1st / 2nd Line Support - Apple macOS / Windows Oscar Associates (UK) Limited is acting as an Employment Agency ...

1st / 2nd Line Support - Apple macOS / Windows We are seeking an enthusiastic and skilled IT Support Specialist to join our team. This role is central to ensuring our staff can work seamlessly across both … Assist with onboarding new staff, including setting up accounts and devices. Salary in the region £24-27K (DOE) + benefits 1st / 2nd Line Support - Apple macOS / Windows Oscar Associates (UK) Limited is acting as an Employment Agency ...

incoming tickets and requests Fix issues across desktops, laptops, printers, mobiles, and other hardware Support users across Microsoft 365, Windows 10 / 11, and Active Directory Troubleshoot basic networking, VPN, and Wi-Fi issues Escalate complex cases clearly to 3rd Line teams Field Engineering … ways of working Skills & Experience: 1–4 years in IT support (ideally MSP or multi-site) Experience with; Microsoft 365, Windows 10 / 11, Active Directory, Basic networking (TCP / IP, DNS, DHCP, VLANs), Hardware troubleshooting, Mobile device support (MDM, iOS, Android) A full ...

Support Engineer (1st / 2nd Line) CO Manufacturing Competitive Salary + Benefits Mon – Fri, 40 hours a week Benefits : 25 days Holiday + Bank Hols | Health cash plan | Pension Scheme | Monthly Employee value awards up to £75 | Personal development programmes through … line support role Strong knowledge of general helpdesk support e.g. MS365 user support, installing hardware / software, troubleshooting issues A basic understanding of networking including routing, switching, VLANs, VPNs and firewalls Clear communicator who can explain issues in a straightforward ...

Title: 1st Line / 2nd Line IT Support Engineer (6-month FTC) Location: West Sussex (office-based with some flexibility) Salary: £32,000-£35,000 pro-rata Fixed-Term Contract: 6-month fixed-term, with a strong possibility … becoming permanent The Opportunity We're looking for a 1st Line / 2nd Line IT Support Engineer to join a small, busy team and keep day-to-day IT running smoothly click apply for full job details ...

with the team to escalate complex issues and ensure clients receive top-tier service What You’ll Bring: Solid experience in 1st / 2nd line support, ideally within an MSP environment Strong troubleshooting skills across Windows, macOS , and Office 365 Comfortable … site visits) Tech Stack You’ll Work With: Microsoft 365 suite (Exchange Online, Teams, SharePoint) Apple Mac configuration and support Windows desktop / server environments Networking fundamentals (DNS, DHCP, Firewalls) Why Join? Be part of a growing MSP with a reputation for excellence Enjoy variety in your ...

1st / 2nd Line Support Engineer Location: High Wycombe Salary: £28,000 - £30,000 + Full Benefits This is a great opportunity for you, a customer-focused 1st / 2nd Line Support ...

Support Engineer, 1st / 2nd Line, Office 365, Windows Server, COR7247 We're looking for a 1st / 2nd line Support Engineer to join a leading Oxfordshire based organisation. This … great role, either for someone looking for their first entry-level role in IT, or an already established Support Analyst! The Support Engineer Role The Support Engineer, will join a busy service desk, working within a click apply for full job details ...

1st / 2nd Line Support Analyst – Fixed Term Contract Our client is looking for an IT Support Analyst for a 12 month Fixed Term Contract to start ASAP. Hybrid working – 3 days on site Key skills & experience • Full ownership … business projects and tasks required by the business • Identify trends or periods of high demand whereby the business will require additional support / resource • Implement desk moves and changes to end-user technology such as monitors, laptops and other peripheral devices • Good working knowledge of Windows ...

1st / 2nd Line IT Support Engineer - Horsham - £30,000 An established and forward-thinking IT services provider based in Horsham is looking for a talented 1st / 2nd Line IT Support … join their growing technical team. This is a great opportunity for someone who's passionate about technology, problem-solving, and delivering excellent customer support click apply for full job details ...

support & solutions to a diverse client base. As they continue to grow, they are now looking to appoint an experienced Helpdesk / Desktop Technician to strengthen their internal support function. You must have experience of working for an MSP - This is non-negotiable. This … bank holidays, private healthcare, pension scheme, training and development, friendly & supportive team culture Role overview: This role is ideal for a 1st / 2nd Line Technician with at least 2yrs' experience in an IT helpdesk or support role ...

1st / 2nd Line Support - Apple macOS / Windows We are seeking an enthusiastic and skilled IT Support Specialist to join our team. This role is central to ensuring our staff can work seamlessly across both ...

Techunite Ltd are recruiting for a 1st / 2nd Line Support Engineer to join an expanding organisation based near to Godalming. The role is mostly a mix of hybrid remote working but may involve some local site visit work. Looking … candidates who have experience to both 1st and / or 2nd line. You will be involved in establishing best practices, influencing the direction of the IT and cloud solutions on offer as well as ensuring the efficient and smooth running of both internal and client ...

Manchester - £30,000 - £35,000 plus excellent benefits and career opportunities Job Title: IT Support Technician (1st & 2nd Line Support) Location: On-site (Hospital-based) Hours: Monday–Friday, 9am–5pm On-call: Occasional, only in rare cases of critical … failure About the Role We are seeking an experienced and proactive IT Support Technician to join our on-site hospital team. In this role, you will provide essential first and second line support, ensuring the smooth operation of our IT systems and delivering responsive ...

1st & 2nd Line Support Engineer (with Field Engineering) Liverpool Up to £32K & Benefits Be the face of high-quality IT support in a fast-growing MSP. Are you the kind of person who loves diving into tricky tech challenges ...

Support Technician - Manufacturing Location : Rotherham Hours : 35 hours / week - Monday to Friday 9:00-5:00 Salary : £26,000 - £32,000 (depending on skills and experience) No hybrid working available, fully on-site Company pension Free on-site parking Bonus scheme Our client is a Rotherham … Essential Skills and Knowledge Good understanding of Windows and O365 suite of applications Windows server Installation and configuration of hardware and peripherals Networking, LAN / WAN / WLAN / VLAN Problem Solving Self-motivated with a passion for I.T. Reliable and Punctual Minimum A Level qualifications ...

calls, and emails from clients. Provide first-line diagnosis and resolution for common IT issues. Escalate unresolved issues to 2nd / 3rd line or specialist teams. Log all incidents accurately in the ticketing system. Ensure timely updates and closure of tickets. Deliver remote … Microsoft 365. Manage permissions and group policies. Install, configure, and update applications. Diagnose and repair basic hardware faults (PCs, laptops, printers). Troubleshoot LAN / WAN issues, VPN connectivity, and Wi-Fi problems. Assist with firewall and router configurations under guidance. Monitor client systems via RMM dashboards. Apply patches ...