13 of 13 1st/2nd Line Support Jobs in the UK

1st / 2nd Line IT Support - Manchester Location: Manchester – On-site, 5 days per week We are seeking an experienced 1st / 2nd Line IT Support Engineer to join our client-side … required. Maintain excellent communication with users, keeping them informed throughout the support process. Skills & Experience: Proven experience in a 1st / 2nd line IT support or helpdesk role. Strong troubleshooting skills and ability to resolve issues efficiently. Experience with ...

Robert Half have partnered with a UK Based non for profit organisation to recruit for a 1st / 2nd Line Support Engineer to join hire IT team on an initial 3-month contract. You'll be the first point of contact … hardware, software, printer, and network connectivity issues Set up and configure new starter equipment (laptops, mobiles, accounts) Manage user accounts and permissions (Active Directory / Office 365 / Google Workspace) Escalate unresolved issues to 3rd line or external suppliers where appropriate Maintain accurate records of incidents ...

Support Analyst (1st / 2nd Line) Day Rate: £150 - £200 / day (Outside IR35) Location: Farringdon, London (5 days Onsite) Duration: 6 Months with Potential extension About the Role We are seeking a proactive and hands-on IT Support … knowledge sharing. Remote Assistance: Support the IT Lead remotely as and when required. Requirements & Qualifications Proven experience in a 1st / 2nd line IT technical support role. Solid working knowledge of Microsoft 365 (specifically SharePoint and OneDrive administration). ...

IT Engineer: Experience of customer service, building and maintaining customer relationships. Ability to communicate clearly and concisely to all levels. Knowledge of helpdesk / PSA / RMM systems and an ability to adapt to new software / programs. A strong understanding and experience of the Microsoft … server stack including Windows 10, Windows Server, Office 365 and Microsoft Azure. A good broad knowledge of networking technologies and concepts such as LAN / WAN, DHCP etc. What we offer in return to the successful 2nd Line IT Engineer: Monday-Friday ( Hybrid) Salary ...

About the Role We are looking for a proactive 1st / 2nd Line Support Analyst to join our dynamic IT team in London. This is a hybrid role requiring a mix of remote work and days in our London office. … will provide essential technical support across our corporate and store systems. Because of the fast-paced nature of our business, previous experience working within a retail environment is highly desirable. Key Responsibilities Act as the first point of contact for all IT disruptions and service requests. Troubleshoot hardware ...

established Professional Services firm is seeking an experienced 1st / 2nd Line IT Support Technician to join their dynamic team to be part of a small IT team based on-site in their central London office. The successful candidate will … based in their central London office and responsible for providing 1st & 2nd line support to approximately 200 staff. Duties will also include assisting with user account management, security protocols, and access permissions, maintaining accurate documentation as well as supporting ongoing system upgrades ...

Time Appointments are delighted to be recruiting on behalf of a well-established and growing IT Support Services provider, who are looking to appoint an experienced 1st & 2nd Line IT Support Engineer to join their expanding team. This … Support role within an MSP or IT support environment. Strong working knowledge of Microsoft Windows Server and Windows 10 / 11 operating systems. Experience installing, configuring, and supporting desktop and mobile devices. Good understanding of Microsoft 365, Exchange, and email troubleshooting, including mail flow ...

Just Recruitment is delighted to be supporting a growing and forward-thinking business in their search for a 1st / 2nd Line IT Support Engineer. This is an excellent opportunity to join a dynamic team that prides itself on delivering exceptional … service to clients across a range of sectors, including care and legal. The Role: As a key member of the support team, you will provide high-quality remote IT support to a diverse client base. You'll manage incoming queries, troubleshoot technical issues, and take full ...

Just Recruitment is delighted to be supporting a growing and forward-thinking business in their search for a 1st / 2nd Line IT Support Engineer. This is an excellent opportunity to join a dynamic team that prides itself on delivering exceptional … service to clients across a range of sectors, including care and legal.The Role:As a key member of the support team, you will provide high-quality remote IT support to a diverse client base. You'll manage incoming queries, troubleshoot technical issues, and take full ownership ...

Just Recruitment is delighted to be supporting a growing and forward-thinking business in their search for a 1st / 2nd Line IT Support Engineer. This is an excellent opportunity to join a dynamic team that prides itself on delivering exceptional … service to clients across a range of sectors, including care and legal. The Role: As a key member of the support team, you will provide high-quality remote IT click apply for full job details ...

1st Line IT Support Engineer Bishop’s Stortford | £30,000–£32,000 | Permanent A great next move for someone with practical IT helpdesk or end-user support experience who wants further training and career development. You’ll be supporting end users with … troubleshooting Laptops, PCs and printers Microsoft 365 and Windows User accounts, passwords and access Hardware and software issues You must have: Previous IT support, helpdesk or service-desk experience Experience using a ticketing system Good end-user communication skills A full driving licence and your own transport ...

Sponsorship is given for this role. Salary: £27,000 - £32,000 (depending on experience) Location: Central London (King's Cross area) Work Pattern: Hybrid / office-based days to be agreed, minimum 2 days per week Job Overview We are a leading IT Consultancy with offices … occasionally to our offices in Borehamwood and Horsham Desirable Skills & Experience Testing Experience : Knowledge of QA methodologies, writing test plans, or executing manual / automated tests Solid Documentation Experience: Proven ability to write clear, structured documentation for both technical and non-technical audiences Experience using ticketing systems (e.g., Jira ...

Technical Support & Business Analyst (1 st & 2 nd Line) £27k-£32k depending on experience + Flexible Benefits Hybrid (Central London) Permanent role … Sponsorship is given for this role. Salary: £27,000 - £32,000 (depending on experience) Location: Central London (King's Cross area) Work Pattern: Hybrid / office-based days to be agreed, minimum 2 days per week Job Overview We are a leading IT Consulta click apply for full ...