8 of 8 1st/2nd Line Support Jobs in the UK

1st / 2nd Line IT Support Engineer Blackburn £28,000 – £32,000 DOE Full-Time | Permanent The Company An established and growing Managed Service Provider is looking to recruit a 1st / 2nd Line … 1st or 2nd Line Support role, ideally within an MSP environment Good knowledge of: Windows 10 / 11 Microsoft 365 Active Directory & Group Policy Basic networking (DNS, DHCP, TCP / IP) Hardware builds and troubleshooting Strong communication and customer service ...

1st / 2nd Line Support Engineer MSP Whitstable, Kent £28,000 £32,000 depending on experience Must have Full Driving licence Are you currently working in IT support and looking to strengthen your technical skills within an MSP environment … modern workplace environments Managing Active Directory and user administration tasks Supporting Intune and endpoint-related issues Assisting with networking issues including DNS, DHCP, TCP / IP, Wi-Fi, and connectivity troubleshooting Escalating more complex issues to senior engineers where required Maintaining accurate ticket notes and documentation Visiting client sites ...

maintain telephony systems including Mitel Assist with ongoing IT improvement projects and system upgrades Candidate Requirements: Previous experience within a 1st / 2nd Line Support, IT Support Engineer, or Infrastructure Support role Strong troubleshooting and problem-solving … Flexible approach with willingness to support multiple locations when required Job Details: Monday to Friday – 9am to 5pm (fully onsite) Car owner / Driver Company Pension / Life Assurance Staff Car Parking Holidays 33 inc Bank holidays This is an excellent opportunity for an experienced ...

incoming tickets and requests Fix issues across desktops, laptops, printers, mobiles, and other hardware Support users across Microsoft 365, Windows 10 / 11, and Active Directory Troubleshoot basic networking, VPN, and Wi-Fi issues Escalate complex cases clearly to 3rd Line teams Field Engineering … ways of working Skills & Experience: 1–4 years in IT support (ideally MSP or multi-site) Experience with; Microsoft 365, Windows 10 / 11, Active Directory, Basic networking (TCP / IP, DNS, DHCP, VLANs), Hardware troubleshooting, Mobile device support (MDM, iOS, Android) A full ...

/ 2 Line IT Support Engineer - MSP St. Albans - Office-based with regular site visits Salary - £30,000 DOE Looking to grow your MSP career in a role that gives you real variety? A growing Managed Service Provider is looking for a 1 / … (travel expenses covered). What We're Looking For Essential experience: MSP background - essential. Microsoft 365 - tenant migrations, Exchange, SharePoint, Azure AD / Entra ID, Intune / Autopilot, Conditional Access, MFA, and end-to-end deployments. Windows Server 2016+ and Windows 11 Pro / macOS ...

1st / 2nd Line Support Engineer MSP Whitstable, Kent £28,000 £32,000 depending on experience Must have Full Driving licence Are you currently working in IT support and looking to strengthen your technical skills within an MSP environment … enjoy troubleshooting across Microsoft 365, desktop, networking, and user support issues? Are you looking for a role where you will gain broader exposure, sup click apply for full job details ...

Just Recruitment is delighted to be supporting a growing and forward-thinking business in their search for a 1st / 2nd Line IT Support Engineer. This is an excellent opportunity to join a dynamic team that prides itself on delivering exceptional … service to clients across a range of sectors, including care and legal.The Role:As a key member of the support team, you will provide high-quality remote IT support to a diverse client base. You'll manage incoming queries, troubleshoot technical issues, and take full ownership ...

2nd Line Incident management using Freshdesk call logging software and providing problem management and all IT Infrastructure, desktop, laptop, mobile / fixed telephony (patching, rebuilds, fault finding on Win 11 machines etc ensuring SLA's are achieved and processes are followed to provide effective customer … service and meet requirements. You are responsible for identifying risks and for testing new / changed services, firmware and application upgrades and transition of new services to operational support and ideally have experience of Incident, Change and Problem management although not essential. These are new roles within ...