6 of 6 1st/2nd Line Support Jobs in the UK

Support Engineer (1st / 2nd Line – On-Site) Location: Great Barford Salary: £30,000 – £35,000 per annum Working Hours: 06:00 – 14:30, Monday to Friday I am working on behalf of my Client who are seeking an experienced 1st … / 2nd Line IT Support Engineer to operate as an on-site (in-plant) engineer within one of our key customer environments. This is a hands-on, customer-facing role where you will act as the primary IT presence on-site, supporting daily ...

maintain telephony systems including Mitel Assist with ongoing IT improvement projects and system upgrades Candidate Requirements: Previous experience within a 1st / 2nd Line Support, IT Support Engineer, or Infrastructure Support role Strong troubleshooting and problem-solving … Flexible approach with willingness to support multiple locations when required Job Details: Monday to Friday – 9am to 5pm (fully onsite) Car owner / Driver Company Pension / Life Assurance Staff Car Parking Holidays 33 inc Bank holidays This is an excellent opportunity for an experienced ...

Role Overview A growing and well-established Managed Service Provider is looking to bring in a 1st - 2nd Line IT Support Engineer to strengthen their service desk. This is a great opportunity for someone with MSP experience who enjoys being hands … taking ownership of tickets, and working across a variety of client environments. Your New Role You will sit across 1st and 2nd line support, handling day to day user issues while also supporting more technical escalations as your experience grows. You will ...

/ 2 Line IT Support Engineer - MSP St. Albans - Office-based with regular site visits Salary - £30,000 DOE Looking to grow your MSP career in a role that gives you real variety? A growing Managed Service Provider is looking for a 1 / … (travel expenses covered). What We're Looking For Essential experience: MSP background - essential. Microsoft 365 - tenant migrations, Exchange, SharePoint, Azure AD / Entra ID, Intune / Autopilot, Conditional Access, MFA, and end-to-end deployments. Windows Server 2016+ and Windows 11 Pro / macOS ...

Just Recruitment is delighted to be supporting a growing and forward-thinking business in their search for a 1st / 2nd Line IT Support Engineer. This is an excellent opportunity to join a dynamic team that prides itself on delivering exceptional … service to clients across a range of sectors, including care and legal.The Role:As a key member of the support team, you will provide high-quality remote IT support to a diverse client base. You'll manage incoming queries, troubleshoot technical issues, and take full ownership ...

2nd Line Incident management using Freshdesk call logging software and providing problem management and all IT Infrastructure, desktop, laptop, mobile / fixed telephony (patching, rebuilds, fault finding on Win 11 machines etc ensuring SLA's are achieved and processes are followed to provide effective customer … service and meet requirements. You are responsible for identifying risks and for testing new / changed services, firmware and application upgrades and transition of new services to operational support and ideally have experience of Incident, Change and Problem management although not essential. These are new roles within ...