1 to 18 of 18 1st/2nd Line Support Jobs

1st / 2nd Line - IT Support Engineer. Permanent. T6 / MN / 18765. £36k + Benefits Package. 📍 Location - Central London - Onsite - Monday to Friday - 9.00m to 5.30pm. Must be Eligible to work in the UK. Role: 1st / 2nd Line Support - maintenance of IT systems, network & communications infrastructure on a day-to-day basis. Support VIP & End Users - approximately 50 users at Head Office. Deploying & managing end-user hardware: provisioning, updates, security, connectivity, and configuration - mainly … Windows 10 / 11 / MacOS / iOS - must have MacOS experience. Support AV Systems - Meeting Rooms - Touch Screen TVs, Projectors, Audio / Visual Devices, Printers, Photocopiers. Support Infrastructure Network switches, domain controller & firewalls - can escalate Tickets to an external MSP. MS365 more »

1st / 2nd Line - IT Support Engineer. £36k + Benefits Package. Central London - Onsite - Monday to Friday - 9.00m to 5.30pm. Permanent. T6 / MN / 18765. Must be Eligible to work in the UK. Role: 1st / … VIP & End Users - approximately 50 users at Head Office. Deploying & managing end-user hardware: provisioning, updates, security, connectivity, and configuration - mainly Windows 10 / 11 / MacOS / iOS - must have MacOS experience. Support AV Systems - Meeting Rooms - Touch Screen TVs, Projectors, Audio / … Participate to the IT budgeting process & IT Strategy. Managing Licences & Support contracts on hardware & software. Technical Skills - Experience Required: 1st / 2nd Line IT Support Engineer - system administrator - demonstrable experience. Support VIP & End Users - approximately 50 Users more »

IT Support Technician (1st / 2nd Line) - Edinburgh - Up to 30K + Bonus Lorien's client, a leading name in the Life Sciences and MedTech sector with bases across the globe, has asked us to help them in their searches for … support where needed Ensuring calls and tickets are prioritised and resolved effectively User creation and admin via Active Directory Building / Imaging machines and supporting laptops / desktops / printers / etc. Installing software and rolling out hardware Continuously upskill as you … work, and adhere to agreed standards and best practices The skills / knowledge they're looking for: A background in IT Support / Service Desk / Helpdesk support, whether you've relatively recently kickstarted your career, or have been a long-term member more »

Position: 1st / 2nd Line Support Engineer Location: London (Office-Based) Salary: £35,000 - £40,000 per annum + Bonus The Role FJR Group are looking to recruit a dedicated 1st / 2nd Line … Engineer to join our client in London. As part of the global service desk team, the successful candidate will provide 1st / 2nd Line Support level support to the London office whilst also assisting other locations globally. This … principles. Team Player: Ability to collaborate effectively within a global team and work independently when required If you're an ambitious 1st / 2nd Line Support Engineer looking to make a real impact, we want to hear from you. For a more »

Job Title: 1st / 2nd Line IT Support Engineer Location: Birmingham Salary: £29,000 Our client, a reputable Managed Service Provider (MSP) known for its excellent company culture and commitment to employee development, is seeking a talented 1st / 2nd Line IT Support Engineer. This role offers exceptional training opportunities and the chance to work with a diverse range of technologies. As the first point of contact for customer issues, you will play a crucial role in ensuring the smooth operation of … of support requests and resolutions. Deliver exceptional customer service and ensure client satisfaction. Ideal Candidate: Previous experience in a 1st / 2nd line support role. Strong knowledge of IT hardware, servers, Office 365, and Windows. Excellent troubleshooting and problem more »

Lloyd Recruitment is pleased to be working with a leading business in the Camberley area, actively seeking a 1st & 2nd Line Support Engineer to join their dynamic team. What's in it for you? Competitive salary between £28,000- £30,000 Hybrid … your technical skills. We're looking for candidates with troubleshooting expertise in Microsoft Windows Desktop Operating Systems, Microsoft Office, and basic networking skills (TCP / IP and DNS). Desirable skills include Office 365 Administration, general networking knowledge, and familiarity with printers. Responsibilities: Providing 1st and 2nd … and methodical approach to problem-solving Attention to detail Support for Microsoft Windows Desktops, Laptops, Hardware, and Software Basic Networking including TCP / IP and DNS to support the desktop environment Basic Server Administration (User Account Administrations and Permissions) Effective use of the Helpdesk system more »

IT Support Officer (1st / 2nd Line Support) £c30-35k+ Benefits South East ABJ6998 PERMANENT MUST HAVE OWN transport As an IT Support Officer you will provide effective 1st and 2nd line IT assistance across all aspects of the SME business. As IT support administrator you will support the companies user base at a 1st and 2nd line support level, including desktops, laptops, mobile devices, printers, telephone system … ability to produce quality work, on time, and to brief, utilising best skills and available technology. Ensure compliance with health and safety requirements. Knowledge / Skills / Experience Background in IT in relevant fields (e.g. Information Systems, Information Technology, Applied Networking, System Administration). Windows 10 and Windows more »

Exciting IT Support Opportunity in Fareham! Are you a skilled 1st / 2nd Line Support Technician ready for a new challenge? Deerfoot IT Recruitment is thrilled to announce an excellent opportunity with a collaborative company in Fareham, Hampshire! We … re looking for two talented 1st / 2nd Line Support Technicians to join their team. What's on Offer: Salary: £26k - £30k+ Benefits Package: Comprehensive and rewarding Working Hours: Mon - Fri, 37.5 hours per week Location: Fareham, Hampshire - with free onsite … parking and easy access to train and bus stations Your Role: As a 1st / 2nd Line Support Technician, you will: Provide exceptional service desk support via phone, email, and in person Troubleshoot network connectivity in LAN / more »

IT Support Technician (1st & 2nd Line Support) Location: Bournemouth Salary: £25,000 -£30,000 (DOE) Hours: Monday - Friday (phone number removed)pm Our client is an expanding IT company transitioning into a Managed Service Provider (MSP). As they continue … to grow, they are looking for a proactive and innovative IT Support Technician to join their team. In this role, you will be instrumental in supporting their growth, providing essential first and second-line support to clients. You'll have the opportunity to gain … services, and hardware, while working with clients across diverse industries in a dynamic and fast-paced technical environment. Key Responsibilities of the IT Support Technician (1st & 2nd Line Support): Deliver first and second-line technical support more »

1st / 2nd Line IT Support Engineer - Bradford - Up to £32,000 Role: 1st / 2nd Line Support Engineer Area: Bradford Salary: £24,000 to £32,000 An MSP client are looking … to add a 1st or 2nd line support engineer to join their very dynamic IT department. The Senior Management Team fully believes in developing professionals and not just working within your comfort zone. You will get exposure to all lines of support … and someone who is driven to succeed. Please do not waste anytime and apply right now! Skillset: ** Windows Server ** Active Directory ** Office 365 ** DNS / DHCP ** Azure AD ** Routing / Networks ** Excellent Customer Service Desirable: ** Firewalls ** Backups ** Security Benefits: ** Outstanding Training Programme ** Pension ** Paid for certifications ** Strong internal more »

1st / 2nd Line Support Engineer | Stratford-Upon-Avon | Up to £26k | O365 | VMware | Azure The Role This role is based out of the Stratford office and is with one of the UKs leading MSPs. Within the role you’ll have … opportunity to tackle a range of technical issues covering 1st, 2nd and some 3rd Line duties. The role gives you the opportunity to pick up skills in a range of different areas from virtualization and servers through to Networking and the cloud. Given the … Policy · Virtualization: VMware, ESXi, Hyper-V, vSphere · Server Hardware: HPE & Dell Servers · Citrix XenApp · Microsoft Azure · Office 365 · Backup Technologies: Veeam Backup, Replication · TCP / IP, DNS, WINS, DHCP · PowerShell · SAN (HPE) 1st / 2nd Line Support Engineer | Stratford-Upon more »

1st / 2nd Line IT Support Engineer Our Client is currently looking for looking for a dynamic 1st / 2nd Line IT Support Engineer to join their IT team. You will provide … essential technical support to our clients, ensuring smooth operations and minimal disruptions. The ideal candidate will have strong troubleshooting skills and a passion for delivering excellent customer service. Key Responsibilities: Provide 1st and 2nd line IT support to end-users. … repairs and maintenance. Troubleshoot and resolve issues with Office 365 applications (2013 version). Manage and maintain Active Directory and Exchange environments. Provide support for MacOS users. Assist with the setup, installation, and configuration of systems and software. Document issues, resolutions, and processes in the support more »

Network IT is currently recruiting for a DV cleared 1st / 2nd Line Support, to join our government client on a 6 month initial contract. You will be working in a 24 / 7 IT operations centre, who support … with IT issues, working on tickets, incidents and service requests. The environment is predominantly Microsoft focused, supporting issues around the likes of Microsoft 365 / Azure and Wintel Servers, but there has also been a recent rollout of Apple mobile devices. Our client is looking for solid 1st / 2nd Line support experience, with a customer focus and experience of working in a high clearance / high security environment previously. Role: Senior IT Operations Analyst Contract: 6 Months Rate: £350 per day Status: Outside IR35 Location: Milton Keynes more »

a passion for delivering exceptional support services? Our fantastic client in Lancing, West Sussex, is seeking a rock star 1st / 2nd Line Support Engineer to join their dynamic team on a permanent basis. Get ready to elevate your … In this fast-paced and engaging role, you'll be at the forefront of a bustling Managed Service Provider (MSP), providing top-notch support to a diverse range of clients. You'll have the opportunity to showcase your expertise across a wide array of cutting-edge technologies, including … Friday work schedule, 8:30 AM to 5:30 PM – work-life balance is key. If you're a tech-savvy 1st / 2nd Line Support Engineer with a minimum of 1 year's experience in the thrilling MSP world, and more »

A great six-month fixed term opportunity has arisen for an experienced 1st and 2nd Line IT Support Technician. The role is to cover a member of staff on a sabbatical however, due to future team growth there could be an opportunity … office in Bristol (this is done remotely with the odd visit to Bristol). All administrative functions within Active Directory such as account creation / deletion. Install and configure hardware, firewall, switches, servers etc. Systems administration including backups, networking and antivirus whilst proactively seeming to improve the IT area. … and there may be a rare requirement to remotely be on call on a Saturday morning which would be compensated accordingly. Skills / experience / attributes: Minimum of two years’ experience in an IT Support role is essential Experience of 2nd Line more »

Are you looking for a new exciting opportunity working as a 1st / 2nd Line Support Engineer to be based in Princes Risborough? This role is offered on a full-time basis and you will be subject to an enhanced DBS … and safeguarding checks. Main Duties of the Role Providing remote second line support to customers whilst providing excellent service Act as point of escalation for 1st Line Engineers and escalating tickets when required Mentoring junior members of the team Your Skills and more »

this role is to start on the 14th of October 2024. A great six-month fixed term opportunity has arisen for an experienced 1st and 2nd Line IT Support Technician. The role is to cover a member of staff on a sabbatical … office in Bristol (this is done remotely with the odd visit to Bristol). All administrative functions within Active Directory such as account creation / deletion. Install and configure hardware, firewall, switches, servers etc. Systems administration including backups, networking and antivirus whilst proactively seeming to improve the IT area. … and there may be a rare requirement to remotely be on call on a Saturday morning which would be compensated accordingly. Skills / experience / attributes: Minimum of two years’ experience in an IT Support role is essential Experience of 2nd Line more »

1st / 2nd Line Technical Support Technician role based in Lichfield. The position focuses on providing face-to-face technical support for a team of 150 staff members using Windows and MS Teams technologies. The responsibilities include problem-solving … face to face problem solving support, resolving end-user incidents, upskilling the support team, and assisting with new technology implementations. Here’s a quick summary of the job requirements and details: Location : Lichfield on site (commutable distance required) Experience : Minimum of 1 year in IT support Key Skills : Windows, MS Teams, technical support, customer service, problem-solving Responsibilities : Technical support, team development, implementation of new technologies, security, and performance of hardware Company : A global organization with a focus on personal development If this sounds like something you're interested in more »