24 of 24 1st/2nd Line Support Jobs in the UK

1st / 2nd Line IT Support - Manchester Location: Manchester – On-site, 5 days per week We are seeking an experienced 1st / 2nd Line IT Support Engineer to join our client-side … required. Maintain excellent communication with users, keeping them informed throughout the support process. Skills & Experience: Proven experience in a 1st / 2nd line IT support or helpdesk role. Strong troubleshooting skills and ability to resolve issues efficiently. Experience with ...

Support Technician (1st / 2nd Line) - Peterborough - 27 / 30k + benefits ALH Recruitment are looking to recruit a 1st / 2nd Line Support Technician for our client based in Peterborough … continue to lead their market. This role would suit somebody who is looking to develop in their career starting at 1st / 2nd Line to hopefully progress and develop technically. Support Engineer: You will ideally have experience of the following: Creating ...

1st / 2nd Line Support Technician Fareham, Portsmouth (Fully on-site) c£28,000 to £32,000 per year Plus an excellent company benefits including Employer Pension and BUPA Medical Insurance The Opportunity: Our client are looking for a 1st … / 2nd Line Support Technician to join and become a valued team member, who will contribute and provide desk support to our customers assisting them with hardware and software problems via phone, email and in person within the EPOS environment. Operating ...

Title: 1st / 2nd Line IT Support Location: Coventry Salary: 26,000 to 29,000 We are looking for someone in a 1st / 2nd line role with one or two years of experience … holiday (+ bank holidays) Excellent Training What are we looking for: You will have one to two years' experience in a 1st / 2nd line support role Experience of desktop build and software installation Experience of supporting a wide range ...

Title: 1st / 2nd Line IT Support Location: Coventry Salary: £26,000 to £29,000 We are looking for someone in a 1st / 2nd line role with one or two years of experience … holiday (+ bank holidays) Excellent Training What are we looking for: You will have one to two years' experience in a 1st / 2nd line support role Experience of desktop build and software installation Experience of supporting a wide range ...

Support Analyst - 1 / 2 line - Peterborough - Hybrid Working IT Support Analyst with strong experience in an IT helpdesk or support role is required by a leading company in Peterborough. In this role, you will be the first line … contribute to the team by providing an excellent IT support service. Experience required: Minimum 12+ months of experience in a similar 1 / 2 line IT support role. Working with helpdesk software, MS Office 365 & Windows 11 Excellent understanding of various systems ...

Role: 1st or 2nd Line IT Support Engineer Location: Blackburn (Hybrid Working) Salary: Up to £35,000 (depending on experience) A growing and forward-thinking Managed Service Provider based in Blackburn is looking for a 1st or 2nd … role (MSP experience is beneficial)Strong knowledge of the Microsoft stack (Windows, Microsoft 365, Active Directory)Understanding of networking fundamentals (DNS, DHCP, TCP / IP)Experience supporting laptops, desktops, and user environmentsStrong communication and customer service skillsA proactive attitude and willingness to learn new technologies What ...

well established Client is seeking a skilled and enthusiastic IT Support Engineer (1st / 2nd Line) to join their IT support team. The ideal candidate will have experience in a Microsoft environment, including proficiency in MS Office … services. Requirements: A qualification in Computer Science, Information Technology, or a related field, or equivalent work experience. Proven experience in a 1st / 2nd line IT support role. Strong knowledge of MS Office 365, IP networking, and Windows operating systems. Excellent ...

well established Client is seeking a skilled and enthusiastic IT Support Engineer (1st / 2nd Line) to join their IT support team. The ideal candidate will have experience in a Microsoft environment, including proficiency in MS Office … services. Requirements: A qualification in Computer Science, Information Technology, or a related field, or equivalent work experience. Proven experience in a 1st / 2nd line IT support role. Strong knowledge of MS Office 365, IP networking, and Windows operating systems. Excellent ...

well established Client is seeking a skilled and enthusiastic IT Support Engineer (1st / 2nd Line) to join their IT support team. The ideal candidate will have experience in a Microsoft environment, including proficiency in MS Office … services. Requirements: A qualification in Computer Science, Information Technology, or a related field, or equivalent work experience. Proven experience in a 1st / 2nd line IT support role. Strong knowledge of MS Office 365, IP networking, and Windows operating systems. Excellent ...

Role Overview A growing and well-established Managed Service Provider is looking to bring in a 1st - 2nd Line IT Support Engineer to strengthen their service desk. This is a great opportunity for someone with MSP experience who enjoys being hands … taking ownership of tickets, and working across a variety of client environments. Your New Role You will sit across 1st and 2nd line support, handling day to day user issues while also supporting more technical escalations as your experience grows. You will ...

experienced 1st / 2nd Line IT Support Analyst with a passion for solving problems, supporting people, and working across varied environments? Would you thrive in a tight-knit, collaborative team with a refreshingly human approach to service delivery … routing, switching, firewalls, Wi-Fi Mac, Android, iOS, and printer troubleshooting What we're looking for Ideally 3+ years' experience in 1st / 2nd line IT support Comfortable working across varied environments and adapting quickly Confident communicator with strong diagnostic ...

Your New RoleWe are currently recruiting for a proactive 1st / 2nd Line IT Support Engineer on a permanent basis for our customer based in Poole, supporting circa 350 internal users.This internal-facing role is essential to maintaining the smooth … system reliability and contribute to continuous improvement across the operation.What You'll Need to SucceedYou will have previous experience in a 1st / 2nd Line role with a solid understanding of Windows 10 and 11, Microsoft 365, Active Directory and experience with remote ...

Technician - 1st & 2nd Line Support Camberley £26,777 - £28,686 + Generous pension +34 days holiday + ongoing training & development + recognition policies+ staff discount platform + free on-site parking + occupational sick pay+ family-friendly policies + work-life balance … currently working in IT support, providing first or second line support in a school or business environment? Would you like to join a forward-thinking organisation where you can grow your technical skills, work with excellent IT infrastructure, and be part of a collaborative ...

Support Analyst (1st & 2nd Line Support) Salary: 24,600 Location: Birmingham - Hybrid (with some remote working) Permanent, Full Time – 35 hours per week Closing date Wednesday 1st April 2026 At Money Advice Trust, we’re passionate about making … positive difference. We’re looking for an IT Support Analyst to join our IT team. In this role you will provide 1st and 2nd line technical support across our IT and telephony systems, helping colleagues resolve issues efficiently and ensuring ...

1st / 2nd Line Support Engineer Location: Aldershot Salary: £25,000-£28,000 per annum Our client, a well-established MSP based near Aldershot, is seeking an experienced IT Support Engineer to join their team. Supporting a diverse client … deployments Required Skills & Experience 1+ years’ experience in an IT support role (MSP experience highly desirable) Strong knowledge of: Windows 10 / 11 Windows Server (2016 / 2019 / 2022) Active Directory & Group Policy Microsoft 365 administration Good understanding of networking fundamentals (TCP / ...

have an exciting opportunity for a Helpdesk Analyst to provide 1st / 2nd line service desk support to our customers assisting them with hardware and software problems via phone, email and in person within the organisation's EPoS environment. This includes … support on any IT issues, ensuring that all information affecting the use of IT systems is correctly communicated throughout and relevant internal / external parties are kept informed of any issues that need escalating. Offering excellent and prompt customer service and representing the company in a professional ...

to users for all PC hardware, software and associated peripherals. This includes escalating internally or redirecting support requests to the software / hardware supplier where necessary. To manage and resolve support calls on the IT Helpdesk and document their outcome to facilitate the resolution … develop role as business grows. A recent working knowledge will be required of: Microsoft Windows Server Active Directory Office 365 Microsoft Windows 11 / 10 iOS PC / laptop hardware Multifunction, plotter, laser and label printers Server / storage hardware Virtualisation technology Networking - switches, routers, wireless ...

Just Recruitment is delighted to be recruiting for a 1st / 2nd Line IT Support Engineer on behalf of our client based near Ipswich. This is an exciting opportunity to join a growing team within a dynamic business committed to delivering … role in supporting clients across a variety of sectors, including care and legal services. The Role: You will provide high-quality remote support using PSA and RMM tools, manage telephone-based queries, and take ownership of technical issues through to resolution. Key Responsibilities: Deliver efficient, high-quality remote ...

Just Recruitment is delighted to be recruiting for a 1st / 2nd Line IT Support Engineer on behalf of our client based near Ipswich.This is an exciting opportunity to join a growing team within a dynamic business committed to delivering service … role in supporting clients across a variety of sectors, including care and legal services.The Role: You will provide high-quality remote support using PSA and RMM tools, manage telephone-based queries, and take ownership of technical issues through to resolution.Key Responsibilities: Deliver efficient, high-quality remote IT supportConfigure ...

Just Recruitment is delighted to be recruiting for a 1st / 2nd Line IT Support Engineer on behalf of our client based near Ipswich. This is an exciting opportunity to join a growing team within a dynamic business committed to delivering ...

continue growing the business and re-invest profits into refreshing our product range and improving infrastructure and we are looking for a 1st & 2nd Line Support Technician. The Responsibilities. . click apply for full job details ...

Support Technician (Temporary) Long Hanborough (On-site) | Full-time We’re recruiting a hands-on IT Support Technician to provide on-site support within a busy, professional environment. This role is ideal for someone with practical IT support experience who enjoys working … with hardware, troubleshooting user issues, and keeping systems running smoothly. Key responsibilities: Setting up laptops, desktops, monitors, and peripherals Installing and configuring software (Windows / Microsoft 365) Troubleshooting hardware, software, and basic network issues Supporting user queries (e.g. password resets, access issues) Managing IT equipment, stock, and inventory Logging ...

Customer Support Technician - Boston - 26,000 ALH Recruitment are looking to recruit a Customer Support Technician to work in their After Sales Support team, for our client … market leader across the globe. This role is based from our clients Head Office close to Boston. If you have Electrical / Electronics knowledge this will be advantageous, but it is not essential. Dealing with complaints would also be very advantageous but again not essential. Experience dealing with Customers ...