20 of 20 1st/2nd Line Support Jobs in the UK excluding London

1st / 2nd Line IT Support - Manchester Location: Manchester – On-site, 5 days per week We are seeking an experienced 1st / 2nd Line IT Support Engineer to join our client-side … required. Maintain excellent communication with users, keeping them informed throughout the support process. Skills & Experience: Proven experience in a 1st / 2nd line IT support or helpdesk role. Strong troubleshooting skills and ability to resolve issues efficiently. Experience with ...

Support Technician (1st / 2nd Line) - Peterborough - 27 / 30k + benefits ALH Recruitment are looking to recruit a 1st / 2nd Line Support Technician for our client based in Peterborough … continue to lead their market. This role would suit somebody who is looking to develop in their career starting at 1st / 2nd Line to hopefully progress and develop technically. Support Engineer: You will ideally have experience of the following: Creating ...

Support Analyst (1st / 2nd Line) - Glasgow - 28K plus Bonus Hybrid - 2 / 3 days per week in office (Central Glasgow) Lorien's client, a fast-growing, global-reaching SAAS company with a great name in their domain, are currently … ourselves!). Key Responsibilities: Take the reins across 1st and 2nd Line support; tackling, prioritising and / or escalating internal support requests across hardware / software / network connectivity / user accounts as appropriate Making sure ...

Title: 1st / 2nd Line IT Support Location: Malmesbury, Wiltshire - site based five days a week Salary: £30,000 to £35,000 plus on call We are looking for someone in a 1st / 2nd line … Benefits Pension Medical and Dental Professional development opportunities Excellent Training Requirements You will have one to two years' experience in a 1st / 2nd line support role Experience of desktop build and software installation Experience of supporting a wide range ...

Title: 1st / 2nd Line IT Support Location: Coventry Salary: £26,000 to £29,000 We are looking for someone in a 1st / 2nd line role with one or two years of experience … holiday (+ bank holidays) Excellent Training What are we looking for: You will have one to two years' experience in a 1st / 2nd line support role Experience of desktop build and software installation Experience of supporting a wide range ...

Support Analyst - 1 / 2 line - Birmingham - Hybrid Working IT Support Analyst with strong experience in an IT helpdesk or support role is required by a leading company in Birmingham. In this role, you will be the first line … contribute to the team by providing an excellent IT support service. Experience required: Minimum 12+ months of experience in a similar 1 / 2 line IT support role. Working with helpdesk software, MS Office 365 & Windows 11 Excellent understanding of various systems ...

Support Analyst - 1 / 2 line - Peterborough - Hybrid Working IT Support Analyst with strong experience in an IT helpdesk or support role is required by a leading company in Peterborough. In this role, you will be the first line … contribute to the team by providing an excellent IT support service. Experience required: Minimum 12+ months of experience in a similar 1 / 2 line IT support role. Working with helpdesk software, MS Office 365 & Windows 11 Excellent understanding of various systems ...

Role: 1st or 2nd Line IT Support Engineer Location: Blackburn (Hybrid Working) Salary: Up to £35,000 (depending on experience) A growing and forward-thinking Managed Service Provider based in Blackburn is looking for a 1st or 2nd … role (MSP experience is beneficial)Strong knowledge of the Microsoft stack (Windows, Microsoft 365, Active Directory)Understanding of networking fundamentals (DNS, DHCP, TCP / IP)Experience supporting laptops, desktops, and user environmentsStrong communication and customer service skillsA proactive attitude and willingness to learn new technologies What ...

Line Support Engineer Aylesbury£25,000 to £30,000 + Benefits including 10% Pension, free parking. This is a fantastic opportunity for you, a 1 and 2 Line Support Engineer, Technical Support Engineer, Technical Support Officer, IT Support … Technical Support post, you should have: At least 3 year's experience in an IT support role Strong Windows 10 / 11 and Microsoft 365 experience Active Directory administration skills Basic networking knowledge (DNS, DHCP, troubleshooting) Excellent communication and customer service skills A methodical, organised ...

well established Client is seeking a skilled and enthusiastic IT Support Engineer (1st / 2nd Line) to join their IT support team. The ideal candidate will have experience in a Microsoft environment, including proficiency in MS Office … services. Requirements: A qualification in Computer Science, Information Technology, or a related field, or equivalent work experience. Proven experience in a 1st / 2nd line IT support role. Strong knowledge of MS Office 365, IP networking, and Windows operating systems. Excellent ...

well established Client is seeking a skilled and enthusiastic IT Support Engineer (1st / 2nd Line) to join their IT support team. The ideal candidate will have experience in a Microsoft environment, including proficiency in MS Office … services. Requirements: A qualification in Computer Science, Information Technology, or a related field, or equivalent work experience. Proven experience in a 1st / 2nd line IT support role. Strong knowledge of MS Office 365, IP networking, and Windows operating systems. Excellent ...

role of 1st / 2nd Line IT Support Engineer involves providing technical support and troubleshooting services to end-users, ensuring smooth IT operations. This position requires a proactive approach to resolving IT issues and delivering excellent customer service. Client … remote and on-site IT support as necessary. Contribute to improving IT processes and customer satisfaction. Profile A successful 1st / 2nd Line IT Support Engineer should have: Experience in troubleshooting and resolving technical issues in a support ...

experienced 1st / 2nd Line IT Support Analyst with a passion for solving problems, supporting people, and working across varied environments? Would you thrive in a tight-knit, collaborative team with a refreshingly human approach to service delivery … routing, switching, firewalls, Wi-Fi Mac, Android, iOS, and printer troubleshooting What we're looking for Ideally 3+ years' experience in 1st / 2nd line IT support Comfortable working across varied environments and adapting quickly Confident communicator with strong diagnostic ...

Title: 1st / 2nd Line IT Support Location: Malmesbury, Wiltshire - site based five days a week Salary: £30,000 to £35,000 plus on call We are looking for someone in a 1st / 2nd line ...

Technician - 1st & 2nd Line Support Camberley £26,777 - £28,686 + Generous pension +34 days holiday + ongoing training & development + recognition policies+ staff discount platform + free on-site parking + occupational sick pay+ family-friendly policies + work-life balance … currently working in IT support, providing first or second line support in a school or business environment? Would you like to join a forward-thinking organisation where you can grow your technical skills, work with excellent IT infrastructure, and be part of a collaborative ...

have an exciting opportunity for aHelpdesk technicianto provide 1st / 2nd line service desk supportto our customersassisting them with hardware and software problems via phone, email and in personwithin the organisation's EPoS environment. This includes installing, diagnosing, repairing, maintaining and upgrading … support on any IT issues, ensuring that all information affecting the use of IT systems is correctly communicated throughout and relevant internal / external parties are kept informed of any issues that need escalating. Offering excellent and prompt customer service and representing the company in a professional ...

000.00 per year Central Fareham with parking! Fully office based. Job Description: An opportunity for a Helpdesk Analyst to provide 1st / 2nd Line Service De sk support to customers assisting them with hardware and software problems. This will include installing … application Diagnose and quickly resolve a wide range of EPoS, Windows, and networking problems to help minimise downtime Troubleshooting network connectivity in a LAN / WAN environment Install, upgrade, support and troubleshoot EPoS hardware Troubleshoot communication between back office application and EPoS application Skills Required: Understanding ...

have an exciting opportunity for aHelpdesk technicianto provide 1st / 2nd line service desk supportto our customersassisting them with hardware and software problems via phone, email and in personwithin the organisation's EPoS environment. This includes installing, diagnosing, repairing, maintaining and upgrading ...

Support Technician (Temporary) Long Hanborough (On-site) | Full-time We’re recruiting a hands-on IT Support Technician to provide on-site support within a busy, professional environment. This role is ideal for someone with practical IT support experience who enjoys working … with hardware, troubleshooting user issues, and keeping systems running smoothly. Key responsibilities: Setting up laptops, desktops, monitors, and peripherals Installing and configuring software (Windows / Microsoft 365) Troubleshooting hardware, software, and basic network issues Supporting user queries (e.g. password resets, access issues) Managing IT equipment, stock, and inventory Logging ...

Customer Support Technician - Boston - 26,000 ALH Recruitment are looking to recruit a Customer Support Technician to work in their After Sales Support team, for our client … market leader across the globe. This role is based from our clients Head Office close to Boston. If you have Electrical / Electronics knowledge this will be advantageous, but it is not essential. Dealing with complaints would also be very advantageous but again not essential. Experience dealing with Customers ...