12 of 12 1st Line Engineer Jobs

1st Line IT Support Engineer/Service Desk Analyst | Salary: £30k + excellent benefits | Caerphilly area | Initially office-based, moving to hybrid working. A growing Managed Services Provider is looking for a customer-focused 1st Line IT Support Engineer/… Desk Analyst to join its services team in Basingstoke. This opportunity would suit someone with experience as a Service Desk Analyst, IT Support Analyst, 1st Line Support Engineer, Helpdesk Engineer or IT Support Technician who enjoys solving problems and supporting users ...

training and development alongside nationally recognised certifications and eventually progressing into 2nd and 3rd Line Support Engineer roles. As a 1st Line Engineer, you'll be the first point of contact for our customers when issues arise. Your primary responsibility … deliver friendly, professional support and learn fast. 1st Line Support Engineer Job Overview Respond to incoming support requests via phone, email, and ticketing system. Log and triage tickets accurately. Resolve straightforward technical issues with support from the team. Escalate more complex issues appropriately. Maintain clear ...

Helpdesk Engineer MSP (1st Line) Location Southampton My client, an established and trusted IT Managed Services Provider have an urgent requirement for a number of technical and customer focused IT Helpdesk Engineers to join their team based at their beautifully refurbished offices. My client … Southampton, Hampshire providing IT support, Cyber Security, VoIP and Cloud services to businesses across the South Coast and beyond. The Role As a 1st Line Helpdesk Engineer, you will be the primary point of contact for technical incidents reported by a diverse portfolio of small ...

Basic (depending on experience) Hours : Full time – Monday – Friday, rotating shifts between 8.00am and 8.00pm Contract : Permanent Are you an experienced First Line Support Engineer looking to boost your career working in an advanced Helpdesk team that prides itself on delivering high-quality service levels … security of all personal information that we process in order to provide services to our clients. You may have experience in the following: 1st Line Support Engineer, First Line Support Analyst, IT Support Technician, Service Desk Analyst, Helpdesk Analyst, Helpdesk Support Engineer ...

Title: 1st Line IT Service Desk Analyst Salary: £28,000 to £32,000 base Location: Chester, UK (Hybrid, 3 days onsite) Work Type: 1 Year Fixed Term Contract Role: WeDo is partnering with an exciting and growing organisation that has built a strong reputation for making financial … ITIL aligned processes and contribute ideas for continuous improvement • Deliver excellent customer service and support across the business Required Skills: • Previous experience within a 1st Line or Service Desk support environment • Strong customer service and communication skills • Experience supporting Microsoft environments and end users • Basic networking knowledge ...

1st Line IT Support Engineer - £32,500 per annum - Solihull Principal IT are proudly supporting a UK automotive retail group who are undertaking a significant technology and business transformation programme across its expanding dealership network. This is an excellent opportunity for an IT support professional … looking to develop their career within a busy, multi-site environment. You will provide first-line technical support to users across the organisation, supporting day-to-day IT operations, handling helpdesk tickets, assisting with Joiners, Movers and Leavers, and providing support to field-based teams and engineers where ...

Helpdesk Engineer - MSP (1st Line) Location - Southampton My client, an established and trusted IT Managed Services Provider have an urgent requirement for a number of technical and customer focused IT Helpdesk Engineers to join their team based at their beautifully refurbished offices click apply ...

client, a leading technology organisation based in Edinburgh, is looking for a 1st Line Support Field Engineer to help support its clients. You'll visit client sites to provide first-line technical support. Duties will include setting up and checking equipment, troubleshooting common ...

keeping our colleagues connected and productive. In this people-facing role, your excellent customer service skills will shine as you provide responsive and professional 1st and 2nd line support across the business. This is a hands-on, varied position that blends user support with hardware and software … teams across the business. For this reason, a full driving license and access to a vehicle is essential. What you’ll be doing Delivering 1st and 2nd line IT support via phone, email, chat, remote tools and face-to-face, with a strong focus on first-time ...

Bennett and Game are partnering with an IT & Cyber Security company actively looking to take on a Junior Engineer to assist in the growth within their business based in Waterlooville. This is a fantastic opportunity to get real on the job training and development alongside nationally recognised certifications … eventually progressing into 2nd and 3rd Line Support Engineer roles click apply for full job details ...

First Line Network Support Engineer is responsible for providing initial technical support and troubleshooting for network-related issues. They act as the first point of contact for customers or internal teams experiencing network problems, diagnosing and resolving issues where possible, or escalating more complex problems … higher-level engineers. Position Title: First Line Network Support Engineer Key Responsibilities: Provide first-line technical support for network-related issues via phone, email, or chat. Troubleshoot and diagnose common network problems (e.g., connectivity issues, slow performance, device configuration). Assist with basic configurations ...

Linklaters is seeking an IT Support professional in Greater London to assist end users with hardware and software issues, diagnose problems, and manage incidents. The role requires on-site technical support experience within a global ...