First Line Support Engineer - IT Service Desk
- Hiring Organisation
- Ask4.com
- Location
- Sheffield, South Yorkshire, Yorkshire, United Kingdom
- Employment Type
- Permanent, Work From Home
- Salary
- £28,000
About the Role Do you enjoy solving technical problems and helping people stay connected? ASK4 is looking for a First Line Support Engineer to join our international support team, playing a key role in delivering industry-leading connectivity services to students, residents, and business customers across … German and English and have a passion for delivering excellent customer service, we would love to hear from you. Key Responsibilities Provide first line technical support via phone, live chat, and SMS, diagnosing and resolving issues efficiently Log, manage, and escalate technical faults in line with ...