7 of 7 1st Line Engineer Jobs in the East of England

long established, fast growing and dynamic company to provide IT support services to business clients throughout Essex and London. With a growing client base they now seek an experienced 1st Line Helpdesk Engineer to join their highly motivated team who work in a relaxed and friendly environment. Duties: Provide remote 1st line … focused Hours: Shift pattern: 08:00 to 16:30/09:00 to 15:30/09:30 to 18:00 Monday to Friday. Career: Progression to 2nd Line Helpdesk Engineer or Field Engineer depending on performance. More ❯

Type : Full-time, On-site Salary : £24,000 - £28,000 (DOE) Company Type : Managed Service Provider (MSP) About the Role We're looking for a motivated and customer-focused 1st Line IT Support Technician to join our clients busy service desk team in Ipswich. As part of a growing Managed Service Provider (MSP), you'll be the … on-site role, ideal for someone with a passion for technology and a desire to develop their IT career within a fast-paced, service-oriented environment. Key Responsibilities Provide 1st line technical support via phone, email, and remote tools Log, prioritise, and manage incidents and service requests through the helpdesk system Diagnose and resolve hardware, software, and … documentation of tickets, resolutions, and procedures Support desktop, laptop, and printer installations and configurations Deliver excellent customer service and maintain strong client relationships Skills & Experience Previous experience in a 1st line/helpdesk support role (ideally within an MSP) Good understanding of Windows 10/11, Microsoft 365, and Active Directory Familiarity with remote support tools and More ❯

Type : Full-time, On-site Salary : £24,000 - £28,000 (DOE) Company Type : Managed Service Provider (MSP) About the Role We're looking for a motivated and customer-focused 1st Line IT Support Technician to join our clients busy service desk team in Ipswich. As part of a growing Managed Service Provider (MSP), you'll be the … on-site role, ideal for someone with a passion for technology and a desire to develop their IT career within a fast-paced, service-oriented environment. Key Responsibilities Provide 1st line technical support via phone, email, and remote tools Log, prioritise, and manage incidents and service requests through the helpdesk system Diagnose and resolve hardware, software, and … documentation of tickets, resolutions, and procedures Support desktop, laptop, and printer installations and configurations Deliver excellent customer service and maintain strong client relationships Skills & Experience Previous experience in a 1st line/helpdesk support role (ideally within an MSP) Good understanding of Windows 10/11, Microsoft 365, and Active Directory Familiarity with remote support tools and More ❯

Job Title: 1st line service desk engineer (MSP) Salary: up to 30k doe Location: Borehamwood + Hybrid at least 1 day at home Term: Permanent Benefits: 22 days AL rising to 25 with service +BHs + Company pension Training: Tailored training path with vendor specific accreditations We are looking for a 1st Line Service Desk Engineer to join a well-established and fast-growing IT Services, Solutions and Consultancy practice. We're a team of dedicated IT professionals looking for someone to join the team and continue our mission of providing world-class IT services to a diverse and expanding list of clients. You should have at least … the ground running. You will be responsible for providing technical support for our Managed Service customers with the aim of fixing all incidents or escalating to the 2rd line engineering team if required. You will also be required to perform a variety of proactive tasks which will help maximise customer's up-time, perform root-cause analysis and More ❯

1st Line IT Support Engineer (MSP) Loughton £27,000 - £28,000 + Overtime + Progression + Company Benefits Are you an IT Support Engineer from a MSP background looking to join a fast-growing, award-winning support company that has a best in class training suite to help you quickly progress your career … The range of brands you will be liaising and building rapport with offers a fresh approach to every day. The ideal candidate has experience as an IT Support Engineer or similar that wants to work in a fast paced environment and is a commutable distance to Loughton. The job: Trouble Shooting remotely Managing multiple IT Support tickets Ensuring More ❯

First Line Support Engineer – King’s Lynn (Hybrid, 2–3 days on site) The Bridge IT have partnered with a growing IT MSP to recruit a proactive and detail-oriented First Line Support Engineer to join the team in King’s Lynn. This is a great opportunity for someone who enjoys hands … starter and leaver processes, setting up and closing user accounts, completing access forms, and ensuring smooth transitions Create, manage, and disable user accounts in Active Directory Provide first-line technical support across Microsoft environments, including troubleshooting hardware and software issues Follow IT processes and maintain accurate documentation What We’re Looking For Experience in laptop/desktop builds More ❯

First Line Support Engineer – King's Lynn (Hybrid, 2–3 days on site) The Bridge IT have partnered with a growing IT MSP to recruit a proactive and detail-oriented First Line Support Engineer to join the team in King's Lynn. This is a great opportunity for someone who enjoys hands … starter and leaver processes, setting up and closing user accounts, completing access forms, and ensuring smooth transitions Create, manage, and disable user accounts in Active Directory Provide first-line technical support across Microsoft environments, including troubleshooting hardware and software issues Follow IT processes and maintain accurate documentation What We're Looking For Experience in laptop/desktop builds More ❯