1stLineSupportEngineer Peterborough £22k to £24k My customer requires an experienced 1stlinesupportengineer to work in a fast-paced high tech environment. You will provide technical and deskside BAU support … based environment working on all the latest applications and systems, you would need to be abreast of current technology and troubleshooting. Requirements of the 1stLineSupportEngineer: 1- 2 years’ experience in 1stLineSupportEngineer/Deskside SupportEngineer role MSP experience or a customer centric environment providing support is desirable. Floorwalking experience, and remote support essential Understanding supporting - Windows 10, Office 365, Active Directory To discuss this exciting opportunity in more detail, please APPLY more »
1stLineSupportEngineer My client, an award-winning Managed Service Provider based in Cambridgeshire, is looking for a 1stLineSupportEngineer to join their team! This role offers an exciting opportunity to work in … hours: Between 10am-6pm Responsibilities: Providing excellent customer experience, through issue resolution, and friendly customer service Answering and logging incoming call and chat support requests Maintaining detailed, accurate notes and time records Troubleshooting and resolving technical issues until resolution or escalation Referencing and updating client documentation and user … to-date copy of your CV! Key skills: IT Support, IT Technician, IT Engineer, 1stLine, FirstLine, SupportEngineer, IT Analyst Location: Cambridgeshire, Cambridge, Huntingdon, St Ives, March, Corby, Ounde, Peterborough, Stanford, Wellingborough, Sawtry, St Neots more »
Bury St. Edmunds, Suffolk, East Anglia, United Kingdom
In Technology Group Limited
1stLine Customer Support Bury St Edmunds (onsite) Up to £25,000 per annum A leading software company is looking for a passionate 1stLine Application SupportEngineer to join their team. You will be responsible for being … the 1st point of contact to all end users, including logging cases and reports. Responsibilities: 1stLineSupport- logging service incident requests Upgrades/Installations/Troubleshooting of bespoke software Escalating issues to Customer Support Manager Assist Support Team with … day-to-day duties Working hours: Monday- Friday 9am-5pm. This position would be the great next step for a Junior SupportEngineer looking to progress in their career and gain further experience within different industries. Interviews will be taking place from Monday 8th April. In more »
Cambridge, Cambridgeshire, East Anglia, United Kingdom
Major Recruitment (IT & Digital)
st/2 nd lineLineEngineer (MSP) Cambridge/St Ives Major IT and Digital have partnered with a leading managed services business on an exclusive arrangement. As a company my client has achieved ISO status and Microsoft Gold Partner accreditations by delivering … around 20% year on year. As a result of continued expansion, my client has immediate requirements for a 1 st/2 nd line technical engineer to work on installation, maintenance and migration projects across the Yorkshire and surrounding area. Ideal Candidate The successful candidate will … come from a similar fast paced environment ideally managed services with at least 2 years commercial experience in a similar technical support and client facing role. As a technical engineer, you will be a highly motivated with a good understanding of infrastructure and server knowledge including more »
