1st Line Service Desk Analyst
Glasgow, Scotland, United Kingdom
eRecruitSmart
Social network you want to login/join with: We have an excellent opportunity for a 1st Line Service Desk Analyst to join this multi-award-winning cloud and managed services provider based in Milton Keynes. About the company Our client serves organisations on a global scale and is renowned for … technical services team, encouraging them to advance their technical certifications. Each specialist has or is close to achieving the highest qualifications in their field. About the role As a 1st line Service Desk Analyst, you will be responsible for: Triage and action appropriate requests for service, following ITIL agreed … best-in-class service is maintained Keeping informed of advancements in company's IT technologies and additional roadmaps About you To be successful in the role of 1st line Service Desk Analyst, you will have: At least one or two years’ experience in an IT performance analysis and end More ❯
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