2 of 2 1st Line Support Analyst Jobs in the North of England

1st Line IT Support Analyst Manchester | Office-based Are you an IT Support professional who enjoys solving problems rather than simply logging tickets? We’re looking for a 1st Line IT Support Analyst … as well as providing remote assistance to users across a national branch network, many of whom are non-technical. The Role As a 1st Line IT Support Analyst, you’ll be responsible for: Acting as the first point of contact ...

join our busy and fast-paced IT team. As the first point of contact for over 1,600 users, you'll provide high-quality 1st line support, ensuring IT incidents and service requests are resolved efficiently while delivering an outstanding customer experience. This … someone with previous IT Service Desk experience who enjoys troubleshooting technical issues and working with a wide range of technologies. Key Responsibilities Provide 1st line technical support for Windows 11 devices, Microsoft 365, Outlook, Teams and iOS devices via phone, service portal and face ...