5 of 5 1st Line Support Analyst Jobs in the South West

Support Engineer/1st Line Technical Support Service Desk Analyst Join a fast-paced managed services environment as an IT Support Engineer delivering technical support, troubleshooting and customer service across Windows, Microsoft 365 and networking systems. … Office Based) JOB TYPE: Full-Time, Permanent JOB OVERVIEW We have a fantastic new job opportunity for an IT Support Engineer/1st Line Technical Support Service Desk Analyst to join a busy MSP service desk environment supporting a wide range ...

Your new companyWe are currently recruiting for a 1st Line Support Analyst to join a well-established professional services company going through a period of change and transformation. Two new positions have been created to join their service desk team on a permanent … roleYou will be joining an established Service Desk, reporting to the Service Desk Manager and working alongside the Service Delivery Manager, to resolve 1st Line tickets. We are ideally looking for someone who has worked in a similar sized organisation, supporting circa 1200 users (or more). ...

Role: 1st Line Service Desk Engineer Location: Cheltenham (On-site during probation, hybrid thereafter) Salary: £26,000–£30,000 Benefits: Annual bonus + strong training and certification support Our client, a leading managed service provider, is hiring a 1st Line Service Desk … first point of contact for IT support queries via phone, email, and ticketing systems Diagnose and resolve 1st line issues across desktops, laptops, and user accounts Escalate more complex incidents to 2nd/3rd line teams where required Manage and update support ...

build a better world of work; think of Gallagher. Overview Are you a tech-savvy problem solver with a passion for delivering exceptional support? Were looking for a UK Systems Analyst First Line Support to join our Pension Systems Department . … knack for troubleshooting, wed love to hear from you! How you'll make an impact Monitoring the ServiceNow call logging system and support department mailboxes. Identifying, organising, and resolving tickets based on priority and deadlines. Distributing tickets to the appropriate departments or teams. Providing first-line ...

Introduction At Gallagher Benefit Services, youre a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel supported, empowered, and inspired to thrive. Whether ...