1stLineSupportEngineer (Helpdesk) - FE/HE Provider! I am looking for a 1stLineSupportEngineer with good experience of Windows Server workstations & servers for a renowned further and higher education organisation as part … of their IT team. Based in Guildford, Surrey (5 days a week onsite) you'll work as a 1stLineSupportEngineer (Helpdesk) focused on installing, maintaining and repairing software & hardware while owning IT helpdesk tickets. My client uses applications on PCs, Apple … MacBooks and Google platforms so it is expected that you are competent with as many of these as possible. As a 1stLineSupportEngineer (Helpdesk) you will be expected to have a focus on supporting over 2000 students and staff ensuring that more »
1stLineSupportEngineer Location: Liverpool, Merseyside – On-Site Day Rate: £200 Per Day – Outside IR35 Contract Length: 3 Months This is a fantastic opportunity for a skilled 1stlinesupportEngineer to join a rapidly … role offers you an exciting chance to contribute to the continuing expansion of the business and be part of their success story! 1stLineSupportEngineer Role Overview As 1stLineSupportEngineer, you will be … a key part of the team, focusing directly on Support and Troubleshooting of Infrastructure Technologies. Additionally, your responsibilities will include: Troubleshooting issues across Office365 and Azure. Delivering across SME and large enterprise sites. Visit customers and support with technical issues. Manage incoming support tickets more »
1st/2nd LineSupportEngineer £150 - £170 per day/Inside IR35 3 months … Wigan 1st/2nd LineSupportEngineer - 3 months - Wigan - Inside IR35 An experienced Help Desk/FirstLineSupportEngineer/1stLineSupportEngineer is sought for an … Wigan. Due to new business wins, there has been an increase in pressure on the Service Desk and the client need additional resource to support their clients. As a 1stLineSupportEngineer, you will respond to email and phone supportmore »
1stLineEngineer (1stLine, Windows, AD, Hardware, Troubleshooting, Support, Win, Active Directory, O365) – Permanent – West Drayton Charles Simon Associates are currently looking for a 1stLineEngineer on a permanent basis for our prestigious … for progressing and training of IT staff. Location: West Drayton Salary: Up to £25,000 per annum Skills/Requirements for the 1stLineEngineer: Excellent communicator both written and verbally Previous Service/Help Desk experience Windows, O365, (Outlook - Exchange/Google mail), fault … The ability to work well alone and under pressure Analytical Skills Clear and professional telephone manner Start date is ASAP for the 1stLineEngineer The 1stLineEngineer will be responsible for: Troubleshooting user problems and providing assistance Supporting more »
First-Line Technical SupportEngineer A fantastic opportunity for a 1stLineSupportEngineer to work for a Health-Tech software company, that is making technological advances and solutions that help the NHS. Having grown to almost … people, they are looking to bring on a FirstLine Technical Support professional to support on inbound customer technical issues. Location: Ipswich a village just outside (ideally you will be able to drive but public transport options are available). Salary: £24,000 per … annum + benefits Requirements for First-Line Technical SupportEngineer Ideally, you will have experience in a technical support setting, however, those with strong telephony customer service encouraged to apply Strong technical acumen Excellent problem-solving skills Strong troubleshooting skills You care more »
A fantastic opportunity for skilled 1stlinesupportEngineer to join a rapidly growing Managed Service Provider (MSP) team in Liverpool. If you have a passion for technology and possess strong Microsoft experience, this role offers an exciting chance to contribute to our … success story! Company: As a leading MSP, who are committed to providing exceptional IT services to their clients, they are seeking talented 1stLineSupport Engineers to join the dynamic team. This role will allow you to work from the office where you will be … organization, they believe in investing in our employees' professional growth and providing a collaborative work environment that encourages innovation and career advancement. 1stlinesupportEngineer Role Overview As 1stlinesupportEngineer, you will be more »
1st/2nd LineSupportEngineer - Wigan An experienced Help Desk/FirstLineSupportEngineer is sought for a client based in Wigan. Due to new business wins, the business is investing in their Support Team to expand their ranks to support their growing client base. As a SupportEngineer you’ll have access to the opportunity to obtain professional certifications which will also see your base salary rise as well. As a 1stLine … Provide IT support to customers Be the first point of contact within IT and provide first time fixes where possible Handle telephone calls and managing tickets via customer portal Handover incidents that can’t be resolved to 1st/2nd Line Team as required To more »
that is making technological advances and solutions that help the NHS. Having grown to almost 100 people, they are looking to bring on a FirstLine Technical Support professional to support inbound customer technical issues. Location: Ipswich – a village just outside (ideally you will … be able to drive but public transport options are available). Salary: £24,000 per annum + benefits Requirements for First-Line Technical SupportEngineer Ideally, you will have experience in a technical support setting, however, those with strong telephony customer service … You care about customer experience Strong verbal and written communication skills - this role is largely communicating with customers via phone and email Responsibilities for First-Line Technical SupportEngineer Triage customer support inquiries for a communications software suite of products Log all more »
Camberley, Surrey, United Kingdom Hybrid / WFH Options
Lloyd Recruitment - East Grinstead
rewarding journey with an innovative IT services team? We're partnering with a leading business in the Camberley area, actively seeking a 1stLineSupportEngineer to join their dynamic and established company. About the Company: Our client is a distinguished IT Managed … ambitious growth plans. In the vibrant field of Managed Services, our client stands out with a comprehensive range of cutting-edge IT solutions and support for SMEs across the UK. With nearly two decades of experience, they continue to lead the way in providing first-class IT services. The Role: As a 1stLine Technical SupportEngineer, you'll play a crucial role in our dynamic team more »
Employment Type: Permanent
Salary: £25000 - £28000/annum excellent company benefits
Basildon, Essex, United Kingdom Hybrid / WFH Options
In Technology Group
1stLineSupportEngineer - GBP 28,000 + Paid for Certifications & Hybrid Working Role: 1stLine IT SupportEngineer Location: Basildon Salary: GBP 23,000 - 28,000 + Paid for Certifications & Hybrid Working Fancy yourself in … paid for certifications along the way? If the answer is a firm YES, then I have the perfect role for all you budding IT Support Engineers out there. One of my industry-leading clients are on the lookout for a 1stLine IT Support … Engineer to join their offices in Basildon. This role is the ideal position for any budding IT professional at the 1stLine level who wants to get into a company that will quickly progress them to the 2nd Line through an outstanding training more »
Employment Type: Permanent
Salary: £23000 - £28000/annum Certifications & Hybrid Working Mode
Basildon, Essex, South East, United Kingdom Hybrid / WFH Options
In Technology Group Limited
1stLineSupportEngineer - GBP 28,000 + Paid for Certifications & Hybrid Working Role: 1stLine IT SupportEngineer Location: Basildon Salary: GBP 23,000 - 28,000 + Paid for Certifications & Hybrid Working Fancy yourself in … paid for certifications along the way? If the answer is a firm YES, then I have the perfect role for all you budding IT Support Engineers out there. One of my industry-leading clients are on the lookout for a 1stLine IT Support … Engineer to join their offices in Basildon. This role is the ideal position for any budding IT professional at the 1stLine level who wants to get into a company that will quickly progress them to the 2nd Line through an outstanding training more »
Job Title: 2nd LineSupportEngineer Location: Liverpool (Onsite) Salary: £110-120 per day 3-months initial contract Outside IR35 Job Description: We are a leading recruitment agency offering an exciting opportunity for an experienced 1stLine SupportEngineer to join … our MSP client based in Liverpool. The successful candidate will join a team of highly skilled professionals to provide 1stLine IT Support services to a range of clients. Responsibilities: Provide 1stLine IT Support to clients Troubleshoot and resolve … to date with latest industry developments and technologies Liaise with clients and report back on progress Requirements: Proven experience in a similar 1stLineSupport role Strong technical knowledge and experience with Windows Operating Systems, Active Directory, Office 365, Networking and Security Excellent problem solving more »
1stLineSupportEngineer - £27,000 - On Site A fantastic opportunity has just arisen for a 1stLineSupportEngineer to join my client’s team in South-West Scotland! You will be the Primary SupportEngineer at our client’s largest site, ensuring continuity of service for all IT equipment and services in their offices and sites. The Business Our client is a family business that has expanded over the years … and really made a name for themselves. They have multiple sites across the UK and even have branches overseas. The Role The 1stLineSupportEngineer will be the primary IT Support agent, troubleshooting hardware and software issues, resolving tickets that more »
1stLine IT SupportEngineer - Brighton - £24,000 - Great Training Programme! Job Title : 1stLine IT SupportEngineer Salary : £24,000 (DOE) Location : Brighton We are a recruitment agency looking for a 1stLine IT SupportEngineer to join the team of a Security System Supplier in the Brighton area. The successful candidate will be responsible for providing technical support and guidance to customers, enabling them to make the most of their security systems. Responsibilities: * Provide … technical support and troubleshooting for customers using security systems * Diagnose and resolve technical problems for customers * Assist customers with installation and configuration of security systems * Provide advice on product features and usage * Respond to customers' queries in a timely and professional manner * Work with other departments to ensure more »
Farnborough, Hampshire, United Kingdom Hybrid / WFH Options
Spectrum IT Recruitment
1STLineSupportEngineer Farnborough office Up to £28,000 per annum Fast growing technology services company Excellent career progression opportunities A rare & exciting opportunity has come up with a leading communication solutions company who provide mission critical systems to some of the … growing tech company". As a 1stLinesupportengineer you will be the first point of contact for many customer support issues and therefore the face of the company. You'll work on their ticketing system picking up any support … fixing where possible. Key Skills: Effective logging & handling of incident & service requests that are received from customers Prior experience of day-to-day IT support for customers and employees Strong ability to prioritise work and escalate where necessary An ability to be accountable and own the triage process more »
Ipswich, Suffolk, United Kingdom Hybrid / WFH Options
Cooper Lomaz Recruitment Ltd
1stLineSupportEngineer Greater Ipswich £20,000 - £24,000 per annum DOE Cooper Lomaz have partnered with a national business based outside of Ipswich to source a 1stLineSupportEngineer to join their team. … great growth over the last year and has grown the teams across all departments. The business itself produces its application, and this role will support the customers who use the application across the UK. You will need to deliver outstanding customer service as you will be communicating with … non-technical-minded customers and providing 1stLine Support. The role: Triage inbound tickets and calls from customers. Use the CRM to log customer contact within agreed SLAs. Provide 1stLineSupport remotely to customers based around the UK. Escalate tickets to more »
1stLine IT SupportEngineer Middlewich Up to £28,000 DOE + Pension + 28 Days Annual Leave + Many Other Benefits This is an excellent opportunity to join a fast-paced IT solutions specialist who are growing again due to winning a … are expanding their Infrastructure and Networking team. In this role you will solve a variety of problems for clients, providing 1st and 2nd linesupport on software/network and IT hardware troubleshooting. The ideal candidate will have good experience with ITIL practices, Active Directory … Exchange, 365, Windows 10 and VPN. You will have some experience working in a 1stLineSupport/Helpdesk role. This is a fantastic opportunity to join a fast-moving company with a large amount of accumulated experience and knowledge, where no two days are more »
Towcester, Northamptonshire, East Midlands, United Kingdom
Opentech Partners
Position: 1stLine IT SupportEngineer Salary: Up to £23,000 Benefits: Competitive Salary: Up to £23,000 Generous Annual Leave: Enjoy 28 days of paid holiday Professional Growth: Mentorship by the Head of IT Cutting-Edge Technology: Daily exposure to the latest … to start or progress their early IT career. I am working with a professional services company that is looking for a Junior 1stLineEngineer to join their team, they also give you the rare opportunity to immerse yourself in the … world of IT and software development. Responsibilities: As a 1stLine IT SupportEngineer, you will: Provide first-linesupport internally Troubleshoot hardware and software issues Assist with IT and software development projects Requirements: To succeed in this role more »
Oxford Circus, Greater London, United Kingdom Hybrid / WFH Options
Texcel Consulting
1stLineSupportEngineer vacancy Location: Oxford Circus, London Salary: £30,000 - £34,000 per annum Our client is a leading Managed Service Provider (MSP) located near Oxford Circus, London. They Specialise in delivering top-notch IT solutions to our diverse clientele, we … are dedicated to providing unparalleled support and cutting-edge technology services. We are seeking a talented and experienced 1stLineSupportEngineer to join our dynamic team. The successful candidate will play a crucial role in delivering exceptional IT support services to our clients, ensuring their systems and networks operate seamlessly. Requirements: Minimum of 1 year of experience in a 1stLineSupport role Strong knowledge of Windows operating systems, O365, Azure Active Directory, MDM and basic networking concepts Excellent troubleshooting and problem more »
1stLineSupportEngineer - MSP - Whiteley, Fareham/Southampton- Up to 25K Windows Server 2008-2016, VPN, 365, Exchange, AD ***MSP Experience highly desirable*** An established Managed Service Provider based in Fareham requires an 1stlinesupportengineer to join their team and deal with escalations. This position is responsible for dedicated escalation support and troubleshooting. This individual must be extremely comfortable working with Windows Server in an MSP environment. This company provides many progression avenues for the exceptional performers with paths into 2nd …/3rd linesupport, Field Engineer, and Technical Consultancy Roles. This company are always looking to promote from within before looking externally. Suitable candidates should show some of the following: ***Good communication skills and potential to learn new technologies ***MSP Experience ***Windows Server administration more »
1stLineSupportEngineer - up to £27,000 Bristol - Hybrid Microsoft office experience, Great Communication Skills, Documentation skills, Ability to quickly learn new skills and good at problem solving. Are you passionate about IT and eager to become a key liaison point for … and producing bug fix forms for the developers if necessary. You will serve as the primary point of contact for both client and second-linesupport across all communication platforms. In addition to documenting bug fixes, you will also be responsible for creating and updating training … manuals and other company documents. If the Customer Support Manager is unavailable, you will have the opportunity to step in and assume their responsibilities. Requirements: Microsoft office experience. Great Communication Skills. Documentation skills. Ability to quickly learn new skills and good at problem solving. Desirable: Asset Management/ more »
My client is looking for a 1stLinesupport Technician to help support their team. This is an onsite position based in Bristol City Centre. With your 1stlinesupport experience, you will provide day to day technical … supervision of incidents/problems that have been assigned/passed to the software applications support desk. You will be sat in a small support team so you really will get a variety of work and exposure to a variety of tasks What youll be doing … team. Manage the logging of customer calls accurately, undertake initial diagnostics & first time fix resolutions to calls where possible, or ensure efficient call progression to appropriate resolver team as appropriate. Liaison with Second linesupport for estimation, planning and prioritisation of workload for development more »
Kent, Weavering, United Kingdom Hybrid / WFH Options
Pearson Whiffin Recruitment Ltd
1stLineSupportEngineer - Kent - £27,000 + Excellent benefits + career development Overview : An exciting opportunity has arisen with a growing Managed Service Provider in Kent for a 1stLineSupport Engineer. You will be responsible for … 1st/2nd line technical support and will be required to visit client premises to provide on-site support when required. Role & Responsibilities: Provide desk-side and remote based end-user support to troubleshoot issues and problems with equipment and/ more »
1stLineSupportEngineer - up to £25k - Basingstoke The Client: middle is partnered with an IT business in Basingstoke to find their new 1stLineSupportEngineer! After the client has won a few next clients … this is a brand-new hire for the business to support their continuous improvement plans and client offerings. The Role: You will be joining a close-knit team of Engineers acting as the first point of contact for their clients. This role will sit someone ambitious who would more »
My Client is a dynamic and innovative organisation committed to delivering cutting-edge solutions. They are currently seeking a talented IT 1stLineSupport/IT Helpdesk Engineer to join their IT team. If you are passionate about providing excellent customer service and … Responsibilities: As an IT 1stLineSupport/IT Helpdesk Engineer, your primary responsibilities will include: Providing first-line technical support to end-users via various channels, including phone, email, and ticketing system. Diagnosing and resolving hardware, software, and … using ticketing tools. Requirements: To be successful in this role, you should possess the following qualifications and skills: Proven experience in a 1stLineSupport role, preferably in a fast-paced IT environment. Strong knowledge of Microsoft technologies, including Windows operating systems, Office 365, and more »
