21 of 21 1st Line Support Engineer Jobs in the UK

1st Line Support Engineer Lyneham nr Swindon To £26,500 + Full Benefits This is a fantastic opportunity for you, an experienced 1st Line IT Support Engineer with SC Security Clearance (or able to obtain, or Lapsed SC Clearance), to join a leading IT Support … Chippenham. Joining a team of engineers, you will be responsible for the provision of IT support in line with the clients SLA. It will include: 1st Line support IT Support Telephone and Deskside support Building, imaging and deploying laptops using Intune and or SCCM Server Administration - Active … your application, it is essential that you are: Security Cleared - ideally SC level (will consider lapsed or the ability to obtain) At least 2 years' experience in a similar 1st line support position. This would particularly suit anyone from an MOD background A good team player. A full UK driving licence as there will be More ❯

Our client, a leading MSP in the IT sector is seeking a 1st Line Support Engineer to join them on a full-time, permanent basis. Due to growth our client is looking to add a 1st Line Support Engineer to their team, providing a high level … support to their broad range of clients. The ideal candidate will have a minimum of 1 years’ experience in a similar IT Support role, providing 1st Line support with the opportunity to progress to 2nd Line in the future. This role is offer on a hybrid basis, working … including TCP/IP and DNS - Understanding of SharePoint and Microsoft Servers - Basic Server administration - Familiarity with Anti-Virus and Backup Software This is an excellent opportunity for a 1st Line Support Engineer to join a thriving MSP who are leaders in the field, where you will be working with an experienced team More ❯

1st Line Support Engineer Salary: up to £30,000 Permanent, Full-time Portishead, Bristol – On-site About the Company: Our client is a growing and ambitious Technology Solutions Provider (TSP) known for delivering high-quality IT services and technical solutions. With a strong reputation for customer excellence, they support businesses in … play a crucial role in delivering expert IT support and project solutions to their clients. About The Opportunity: We’re looking for a motivated and customer-focused 1st Line IT Support Engineer to join our client's growing team. As a key part of our Service Desk, you’ll be the … Ruckus). If you are a skilled and ambitious IT Engineer looking for a new challenge, we would love to hear from you. To apply for the 1st Line Support Engineer role, send your CV today, and we will review it and contact you immediately. Your Talent Solutions is a recruitment More ❯

First Line Support Engineer/IT Service Desk Technician who has experience in IT Support roles, ideallat an MSP, proficiency in supporting and troubleshooting Windows 10 & 11 and Mac, with gratinterpersonal skills and an excellent telephone manner is required for a well-established IT Services Company based in the City of London … TYPE: Full-Time, Permanent WORKING HOURS: 35 hours per week, Monday to Friday ** Fantastic Career Progression Opportunities ** JOB OVERVIEW We have a fantastic new job opportunity for a First Line Support Engineer/IT Service Desk Technician who has experience in IT Support roles, ideally at an MSP, proficiency in supporting and … troubleshooting Windows 10 & 11 and Mac, with great interpersonal skills and an excellent telephone manner. As the First Line Support Engineer/IT Service Desk Technician you will provide remote technical support as part of a talented team, working from home two days a week and three days in the office. Working More ❯

Reed Talent Solutions are working in partnership with Fujitsu on the search for a 1st Line Support Engineer at their Birmingham site. 1st Line WAN Network Engineer - Birmingham (On-site) | £15/hr | Temp Contract Start Date: ASAP 6 month rolling contract Working Pattern: 4 days on (7am … days off, 4 nights on (7pm-7am), 4 nights off The Opportunity: Are you ready to take the next step in your networking career? Whether you're an experienced 1st Line Network Engineer or looking for a fresh challenge, this is your chance to join a dynamic 24/7 operations team supporting a global … development every step of the way. What You’ll Be Doing Act as the first point of contact for WAN-related incidents and alerts Perform triage, basic configuration, and 1st line troubleshooting Monitor and maintain global network infrastructure Escalate complex issues while maintaining ownership and accountability Collaborate with 2nd and 3rd line teams to build More ❯

AND HAVE YOUR OWN TRANSPORT. Aspire Jobs are working with our well-established and family run IT solutions client, who are now looking to recruit a 1 st line IT Support Engineer to join their growing team. They will offer full training for the successful candidate. This 1 st line Support Engineer role will suit someone who is passionate about IT, who is tech savvy, enthusiastic and willing to learn.This is a great opportunity for someone who is looking to get a foot in the door and start a career within IT.If you live and breathe IT and IT is your hobby, then this is the perfect … where you are speaking to clients helping resolve their IT issues. Key Responsibilities of the 1 st Line IT Support Engineer include: Providing 1st Line technical support to clients via telephone, email and face to face Logging all service tickets Responding to technical issues in a timely manner and More ❯

Role: 1st Line Support Engineer Location: Hereford (Fulltime Onsite) Salary: £25,000 We’re recruiting for a growing technology business in Hereford who are currently looking to expand their Service Desk with a 1st Line Support Engineer. They’re a close-knit team that values reliability, technical know … how, and above all, excellent customer care. This is an exciting opportunity to join a well-established tech business with a reputation for delivering excellent support to both home and business users. What makes this role stand out is the variety: one day you might be troubleshooting remotely, the next you could be helping with an installation or … ll gain exposure to a wide range of technologies, develop your skills quickly, and be supported by an experienced team who want you to succeed. The Role As a 1st Line Support Engineer, you’ll be the friendly voice and technical problem-solver for clients when they need it most. From day one More ❯

1st Line Support Engineer North East Scotland area – Hybrid (1 day onsite, 4 days remote) Up to £28,000 DOE Role Overview We are seeking a 1st Line Support Engineer with experience in IT service desk environments to provide professional, customer-focused support. This role involves … high-quality IT services are delivered in line with SLAs. Key Responsibilities Act as the first point of contact for IT incidents, requests, and problems. Provide first-line support across hardware, software, applications, and networks. Monitor, track, and escalate tickets when required. Liaise with third-party suppliers where necessary. Maintain accurate service desk records … and ensure customer expectations are managed. Support service improvements through proactive problem management. Essential Experience & Skills 1–2 years’ IT support/service desk experience (MSP background desirable). Knowledge of ITIL practices. Microsoft Windows Server (2016–2022). Microsoft 365 (Email, SharePoint, OneDrive, Teams). Active Directory management. Windows 10/11 & Apple OS support. More ❯

1st Line Support Engineer - Brighton | MSP Environment We're working with a well-established Managed Service Provider (MSP) based in Brighton who is looking to add a 1st Line Support Engineer to their growing team. This is a full-time, on-site role with great training … hiccups to trickier troubleshooting. You'll work within a structured escalation process and be supported by a collaborative team. Perfect for someone with 6-18 months of IT support experience or a strong IT foundation looking to step into the MSP world. What You'll Need Good knowledge of Windows 10/11 troubleshooting Experience or exposure to … Microsoft 365 (Outlook, Teams, SharePoint) Understanding of Active Directory , basic networking, and remote support tools Confident communicator (written & verbal) A genuine enthusiasm for tech and problem-solving Nice to Have (Not Essential) IT certifications (CompTIA A+, Microsoft Fundamentals, etc.) Prior MSP experience Familiarity with ticketing systems (ConnectWise, Autotask, etc.) What's on Offer Salary up to More ❯

Job Title: 1st Line Support Engineer Salary: £25,000-£27,000 per annum Location: Oxford Industry: Managed Service Provider (MSP) About the Role We are looking for a motivated and customer-focused 1st Line Support Engineer to join our client's growing Managed Service Provider (MSP … team. You'll be the first point of contact for clients, providing technical support, troubleshooting, and ensuring issues are resolved quickly and … professionally. This is an excellent opportunity to build your IT career, gain exposure to diverse technologies, and progress within a supportive team environment. Key Responsibilities Act as the first line of support for client IT queries via phone, email, and ticketing system Troubleshoot hardware, software, and network issues Log, prioritise, and escalate incidents when necessary Provide More ❯

their team. They manage over 400+ business IT systems , delivering cutting-edge technology and first-class support. Now, they’re looking for a tech-savvy, ambitious, and customer-focused 1st Line Support Technician to join their ranks! The Role As the first point of contact for customers, you’ll be the bridge between users and … exceptional support, and ensuring seamless IT operations. Your role is crucial in keeping businesses running smoothly while growing your own expertise in the IT sector. Job Title: 1st Line Support Technician? Salary: £27,000 - £30,000? Location: Redhill ( own transport required due to location )?? Perks & Benefits: 22 days annual leave (increasing to … with Windows, Office 365, networking, virtualization, software updates, and backup solutions What We’re Looking For MSP Experience: Ideally you will hold a minimum of 1 year experience at 1st Line support although our client will consider fresh, dynamic and career driven individuals with technical understanding/academic qualifications? People Skills: You love helping others More ❯

1st Line IT Support Engineer (Cloud) Taunton, Somerset (Hybrid-working) Up to £28,000 per year Plus excellent company benefits (including 25 days annual leave plus Bank Holidays, bonus schemes, employee discount platform, pension, etc.) Skills and Experience: Minimum of 12 months experience in a similar IT role logging and resolving tickets on … A valid UK Driving Licence is essential for this role. The Opportunity: My client who are a managed service provider in Somerset and they are currently looking for a 1st Line Support Engineer (Cloud) on a permanent basis to join their busy service desk team that is on a successful growth path. This role involves providing first-line IT support across multiple sites, resolving tickets efficiently and maintaining an excellent customer service at all times. The successful candidate will also assist with user training More ❯

Job Title: 1st Line IT Support Engineer (MSP) Location: Chesterfield (Hybrid) Salary: Up to £28,000 Are you a motivated 1st Line IT Support Engineer looking to develop your career within a thriving Managed Service Provider (MSP) ? This is an exciting opportunity to work with a … variety of clients and technologies, gaining valuable experience in a supportive and fast-paced environment. Key Responsibilities Act as the first point of contact for client IT support requests via phone, email, and remote tools. Diagnose and resolve a wide range of technical issues across hardware, software, and networks. Provide support for Microsoft 365, Windows … where necessary. Maintain accurate documentation in the ticketing system. Assist with client projects, such as migrations, upgrades, and new system rollouts. What You'll Bring Previous experience in a 1st Line or Service Desk role , ideally within an MSP. Strong knowledge of Microsoft environments (Windows OS, O365, Active Directory). Basic networking understanding (DNS, DHCP, TCP/ More ❯

you are care focused and looking to join an organisation that is thriving on success, then CHEC is your employer of choice! We have an exciting opportunity for an 1st line IT support engineer to join us as we continue to expand throughout the UK. Main duties of the job An exciting opportunity … has arisen for a dynamic IT Support Engineer to join the team as we embark onto our next stage of continued growth. We are looking for a tech savvy, forward thinking individual to bring new ideas and resolutions to our IT support team. If successful, you will serve as the first point of contact … ensuring all queries or issues have been logged and resolved correctly Prioritise and manage open cases in a timely manner Person Specification Experience Essential Previous experience in a similar 1st Line IT Support role, providing technical assistance to end-users via phone, email, and remote support tools. Strong ability to multitask in a More ❯

First Line Support Engineer | 3 Months | £170 - £180 Per Day | Exeter My client is seeking a Contract IT Analyst for an initial 3-month engagement with view of extension. The role requires full-time on-site presence in Exeter. This position is offered on a PAYE basis and falls inside IR35. Key Requirements 2+ … Years of First Line Support/Service Desk Experience Experience building PC’s and Mobile Devices is Preferred Experience with SCCM, Active Directory, Office 365, Citrix VPN Ability to follow processes and log support tickets accurately Locality to Exeter and willingness to commit to full time onsite work Strong Communication Skills What you need … to do now If you feel like this First Line Support/Service Desk role is a good fit for you and would like to know more then please apply with your most up to date CV. First Line Support Engineer | 3 Months | £170 - £180 Per Day | Exeter More ❯

IT Support Operator Short-Term Temp … Contract Location: Cardiff - onsite working - parking available Rate: £19.52 per hour Hours: 35 per week (Shifts between 8am 5pm) An organisation based in Cardiff is looking for an experienced 1st Line Support professional to cover a short-term assignment. What you ll be doing: First point of contact for all IT support queries … accurate records and documentation of fixes Promoting good IT security practices Updating the internal knowledge base with fixes and workarounds What they re looking for: Previous experience in a 1st line IT support or service desk role Confident using a ticketing system to log and manage incidents Strong communication skills and a helpful approach Comfortable More ❯

IT Support Operator – Short-Term Temp … Contract Location: Cardiff - onsite working - parking available Rate: £19.52 per hour Hours: 35 per week (Shifts between 8am–5pm) An organisation based in Cardiff is looking for an experienced 1st Line Support professional to cover a short-term assignment. What you’ll be doing: First point of contact for all IT support queries … accurate records and documentation of fixes Promoting good IT security practices Updating the internal knowledge base with fixes and workarounds What they’re looking for: Previous experience in a 1st line IT support or service desk role Confident using a ticketing system to log and manage incidents Strong communication skills and a helpful approach Comfortable More ❯

important, as is a solid understanding of Microsoft Office 365, both in standalone and Azure Sync environments. You should be confident working with Remote Desktop Servers, providing desktop support across Windows, Mac, and RDS Farms, and familiar with networking protocols such as TCP/IP. Strong communication skills are essential, along with the ability to manage technical issues … effectively under pressure. Previous experience as a support engineer in a service environment, particularly with SMEs, and familiarity with the tech or ISP sectors will be highly beneficial. … Desired skills: Knowledge of CRM or ERP systems, such as Oracle or Salesforce, would be an advantage. The right candidate: The successful candidate will handle incoming calls and provide 1st Line support both remotely and face-to-face. They will also be responsible for delivering internal IT support when needed, managing helpdesk tickets More ❯

1st Line IT Support/Helpdesk Engineer Location: Perth, Scotland Salary: £24,000 - £26,000 (Permanent, Full-Time, On-Site) Looking for a new challenge where you can learn, grow, and make a real difference Our client is a supportive and growing IT company based in Perth. They work with clients across Scotland … the UK and internationally, and specialise in IT support and cyber security, but just as importantly, they care about people. Whether it is helping a client solve a tech issue or supporting one another through the day to day, they believe in teamwork, mutual respect, and building long term relationships. They are looking for a new IT Support Engineer to join their team. You will be the first point of contact for clients when they run into technical trouble, helping them to solve problems and guiding them to the right solutions. You will also be learning as you go, with plenty of support from their experienced team. You do not need to More ❯

AMR298 IT Support Bristol upto £28,000 My Client are a leading … Bristol based IT technology services provider and cloud solution provider. This dynamic company are currently looking to expand there technical team and currently have a vacancy for an additional 1st line-technical Support Specialist/Software Support Consultant. The Software Support Consultant/IT Support Specialist will need the … following experience: 1) Ideally previous IT Technical support gained in a busy IT environment. Any knowledge of windows PC, Server Ops and understanding of office365 advantageous. Any Linux a bonus 2) Ideally experienced across the board in all areas of office Networks 3) Anyone working for a current Managed service provider advantageous 4) Hard Working and looking to More ❯

delivering exceptional results to their clients, they are very much focused on providing the best customer satisfaction with brilliant technical support. I am looking for an experienced and dynamic 1st Line Engineer to join the helpdesk team, this role serves as the 1st point of contact for all technical issues so excellent communication and More ❯