1st Line Support Engineer Jobs in the UK

25 of 25 1st Line Support Engineer Jobs in the UK

1st Line Support Engineer

Coventry, West Midlands, United Kingdom
VIQU IT Recruitment
1st Line Support Engineer– Coventry We're excited to be partnered with a successful and well-known customer who are looking for support with unboxing and rolling out of 120 desk office set up. Primary day to day responsibilities: Perform IMAC's on 120 desk – 2 monitors, 1 keyboard & 1 mouse … and connectivity. Perform scripted PC builds when required. Essential Experience: Extensive experience within a technical support environment Experience setting up large amounts of hardware. Previous experience in 1st line support roles Experience testing networking delivery Exceptional communication The role will require the successful 1st Line Support Engineer to work at their Coventry site for the duration of the contract working Onsite 5 days per week. Role details: Job role: 1st Line Support Engineer Job Type: Contract IR35 status: Inside IR35 Location: Onsite in Coventry This role would suite 1st Line support Engineer More ❯
Employment Type: Contract
Rate: £180 - 200 per day
Posted:

1st Line Support Engineer

Poole, Dorset, South West, United Kingdom
Hybrid / WFH Options
S-SA Digital Recruitment Ltd
1st line Support Engineer/Customer Support Location: Poole or Buckinghamshire Super Hybrid ( 1 day a week in the office) Salary is 25k - 28k Skills: 1st line support, Troubleshooting, Networking, Telephony, Windows Server, Diagnostics, Scripting, Monitoring, Configuration, Communication, Customer Service, Composure, Teamwork Were Hiring: Customer Support Engineer (1st line support) Hybrid (1 Day/Week in Office) Poole or Bedfordshire Are you a people person with a tech-savvy edge? Do you thrive in fast-paced environments and know how to keep your cool when things get busy? If you have a strong customer service mindset, a … Engineer/1st line support Engineer to join a high-performing Customer Service team and be the first line of contact for customers. Youll triage and resolve incidents, problems, and service requests across a suite of Customer Engagement solutionsmaking a real difference every day. This is a More ❯
Employment Type: Permanent, Work From Home
Salary: £28,000
Posted:

1st Line Support Engineer - MSP, Microsoft Tech (Azure, 365) - Central London

London, United Kingdom
InfraView Ltd
1st Line Support Engineer - MSP, Microsoft Tech (Azure, 365) - Central London Jobs Search Type All Job Area All 1st Line Support Engineer - MSP, Microsoft Tech (Azure, 365) - Central London Central London £26,000 - £30,000 + 10% Bonus 1st Line Support … opportunity to join a well-respected Microsoft Gold Partner delivering IT services to high-profile clients in a multitude of sectors. This is a great step for someone with 1st Line experience looking to develop their skills in a more hands-on, customer-facing environment. You'll be part of the Field Support Team, spending … Logging tickets and time in the internal system (Service Desk platform) Acting as a visible, friendly, customer-facing ambassador for the business What you'll need: Experience in a 1st Line (or similar) support role, ideally within an MSP Previous on-site support or field engineering experience - essential Hands-on experience with Microsoft More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

1st Line Support Engineer

Letchworth Garden City, Hertfordshire, United Kingdom
Bennett and Game Recruitment LTD
1st Line Support Engineer required for a leading provider of the latest cloud workforce management solutions with over 400 customers in all parts of the UK. This position will be based at their head office in Letchworth Garden City and the successful candidate will be based at their office full time. Full training … will be given to the right candidate, but a keen interest in IT is essential, along with a methodical and organised approach to work. 1st Line Support Engineer Job Overview Understanding the functionality of Time & Attendance (T&A) software Triaging support issues as they are reported Updating support tickets … raised by customers Trouble-shooting issues reported by our customers 1st Line Support Engineer Job Requirements Someone who is presentable, confident when speaking to customers and willing to learn Full training will be given to the right candidate, but a keen interest in IT is essential, along with a methodical and organised approach More ❯
Employment Type: Permanent
Salary: £25000 - £30000/annum
Posted:

1st Line IT Support Engineer

Chorley, Lancashire, North West, United Kingdom
Bowdon Associates Ltd
Job Title: 1st Line IT Support Engineer Location: Chorley Salary: £25,500 - £27,000 The Client Our Client area growing Managed Service Provider (MSP) who provide IT support and solutions to businesses throughout the UK. They are looking to appoint an enthusiastic Level 1 IT Support EngineerEngineer Respond to email and phone support requests to maintain the operation of the customer's computer systems to an agreed level Providing 1st line technical support across our customer base via phone or email Be responsible for both reactive and proactive maintenance activities Contribute to IT projects when … of VMWare and Hyper V Windows Server WDS MDT SCCM deployment Benefits Career progression opportunities. Company pension Health & wellbeing programme On-site parking Keywords: Level 1 Engineer, 1st Line IT Support Engineer, IT Support, IT Helpdesk Engineer, MSP, Managed Service Provider Bowdon Associates is a member of More ❯
Employment Type: Permanent
Salary: £26,000
Posted:

1st Line Support Engineer

Havant, Hampshire, South East, United Kingdom
Sterling Bridge Limited
Role : 1st Line Support Engineer Location : Portsmouth (Onsite) Salary : £25,000 - £28,000 MSP Environment | Clear Path to 2nd Line | Fast-Paced, High-Performing Tech Team Were partnered with a specialist Cloud & Infrastructure Consultancy based in Portsmouth, known for delivering enterprise-grade solutions across the UK. Theyre now looking for a … driven and capable 1st Line Support Engineer to join their growing team. This is an onsite role working within a fast-paced Managed Service Provider (MSP) environment. Youll be the first line of support for a wide range of technical issues, gaining vital exposure to enterprise tools, client systems, and senior engineers. If youve already built a solid More ❯
Employment Type: Permanent
Salary: £28,000
Posted:

1st Line Support Engineer

Wembley, Greater London, United Kingdom
Signet IT
understanding IT requirements, designing and scoping solutions, supporting and monitoring them, enables us to meet our customer's business objectives and needs. Signet Consultancy Ltd is looking for a 1st Line Support Engineer to join our team in Greater London. This position is responsible for the following: Provide 1st line support for on-site clients based in the UK. Visit customer sites/offices to troubleshoot, configure and implement various IT solutions and services. Troubleshoot and fix various IT hardware related issues, including liaising with 3rd vendors through to resolution. Troubleshoot, diagnose, and fix most Microsoft technologies (Cloud & On Premise) as well as third party applications … installed and network topology/diagrams. Provide excellent service to all customers and be willing to go the extra mile. Skills and Experience: 1-2 years of experience in 1st line support. Microsoft Windows 10,11 and MacOS, iOS and Android and printers. Microsoft Server 2012, 2016, 2022 Microsoft Office 365 Exchange & One Drive Microsoft Active Directory More ❯
Employment Type: Permanent
Posted:

1st Line Support Engineer

Wembley, Middlesex, United Kingdom
Signet IT
understanding IT requirements, designing and scoping solutions, supporting and monitoring them, enables us to meet our customer's business objectives and needs. Signet Consultancy Ltd is looking for a 1st Line Support Engineer to join our team in Greater London. This position is responsible for the following: Provide 1st line support for on-site clients based in the UK. Visit customer sites/offices to troubleshoot, configure and implement various IT solutions and services. Troubleshoot and fix various IT hardware related issues, including liaising with 3rd vendors through to resolution. Troubleshoot, diagnose, and fix most Microsoft technologies (Cloud & On Premise) as well as third party applications … installed and network topology/diagrams. Provide excellent service to all customers and be willing to go the extra mile. Skills and Experience: 1-2 years of experience in 1st line support. Microsoft Windows 10,11 and MacOS, iOS and Android and printers. Microsoft Server 2012, 2016, 2022 Microsoft Office 365 Exchange & One Drive Microsoft Active Directory More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

1st Line IT Support Technician / First Line IT Support Engineer

Manchester, United Kingdom
Hybrid / WFH Options
Netteam tX Ltd
Job Title: First Line Support Technician Location: Manchester Salary: Competitive Job Type: Permanent, Full Time An exciting opportunity has arisen to join us as an First Line Support Technician. Netteam tX is a comprehensive IT Managed Service Provider (MSP) offering a complete suite of technology solutions to businesses across the UK. At … actively encourage creativity and innovation, and we strongly believe that it is our people that make us great. About the Role: We are looking for an ambitious First Line Support Technician, to join our Helpdesk Team, working from our Manchester office. You will provide first-line technical support in a Service Desk … environment for multiple clients, working closely with other Support Technicians. You will manage incidents from logging to resolution, gaining valuable exposure to a diverse range of technologies and enhancing your knowledge and skills. This is the perfect opportunity for someone currently working as a First Line Support Technician, looking to develop their skills or More ❯
Employment Type: Permanent
Posted:

1st Line IT Support Technician / First Line IT Support Engineer

Manchester, Lancashire, England, United Kingdom
Hybrid / WFH Options
Netteam tX Ltd
Job Title: First Line Support Technician Location: Manchester Salary: Competitive Job Type: Permanent, Full Time An exciting opportunity has arisen to join us as an First Line Support Technician. Netteam tX is a comprehensive IT Managed Service Provider (MSP) offering a complete suite of technology solutions to businesses across the UK. At … actively encourage creativity and innovation, and we strongly believe that it is our people that make us great. About the Role: We are looking for an ambitious First Line Support Technician, to join our Helpdesk Team, working from our Manchester office. You will provide first-line technical support in a Service Desk … environment for multiple clients, working closely with other Support Technicians. You will manage incidents from logging to resolution, gaining valuable exposure to a diverse range of technologies and enhancing your knowledge and skills. This is the perfect opportunity for someone currently working as a First Line Support Technician, looking to develop their skills or More ❯
Employment Type: Full-Time
Salary: Competitive salary
Posted:

First Line Support Engineer 3 Months £170 - £180 Per Day Exeter

Exeter, Devon, United Kingdom
Opus Recruitment Solutions Ltd
First Line Support Engineer 3 Months £170 - £180 Per Day Exeter My client is seeking a Contract IT Analyst for an initial 3-month engagement with view of extension. The role requires full-time on-site presence in Exeter. This position is offered on a PAYE basis and falls inside IR35. Key Requirements 2+ … Years of First Line Support/Service Desk Experience Experience building PC's and Mobile Devices is Preferred Ability to follow processes and log support tickets accurately Locality to Exeter and willingness to commit to full time onsite work Strong Communication Skills What you need to do now If you feel like this First …/Service Desk role is a good fit for you and would like to know more then please apply with your most up to date CV. First Line Support Engineer 3 Months £170 - £180 Per Day Exeter More ❯
Employment Type: Permanent
Salary: GBP 170 - 180 Daily
Posted:

First Line Support Engineer 3 Months £170 - £180 Per Day Exeter

Exeter, Devon, England, United Kingdom
Opus Recruitment Solutions Ltd
First Line Support Engineer | 3 Months | £170 - £180 Per Day | Exeter My client is seeking a Contract IT Analyst for an initial 3-month engagement with view of extension. The role requires full-time on-site presence in Exeter. This position is offered on a PAYE basis and falls inside IR35. Key Requirements 2+ … Years of First Line Support/Service Desk Experience Experience building PC’s and Mobile Devices is Preferred Ability to follow processes and log support tickets accurately Locality to Exeter and willingness to commit to full time onsite work Strong Communication Skills What you need to do now If you feel like this First …/Service Desk role is a good fit for you and would like to know more then please apply with your most up to date CV. First Line Support Engineer | 3 Months | £170 - £180 Per Day | Exeter More ❯
Employment Type: Contractor
Rate: £170 - £180 per day
Posted:

1st line support engineer

Cambridge, Cambridgeshire, East Anglia, United Kingdom
Global Technology Solutions Ltd
1st line support engineer Location: St Ives, Cambridgeshire Permanent role Standard office hours A close-knit, growing IT support team looking for someone with at least one year of hands-on experience providing technical support to businesses. If youre someone who enjoys solving problems, learning new technologies, and making … We value clear, friendly communication, and a willingness to adapt because no two clients or days are ever quite the same. The role's main responsibilities:- Providing technical support via telephone and use of remote control software, with occasional site visits Investigating hardware, software and malware issues Maintaining accurate documentation Create and follow standard operating processes (SOPs) Monitoring … progress of tickets Installing and configuring hardware and software Providing support for Microsoft 365 including SharePoint, and managing users and email accounts Management of email services on mobile devices and tablets Liaising with customers via email and phone Desirable skills and experience:- Microsoft 365 good working knowledge of 365 portal, setting up new accounts, Outlook, SharePoint, Teams etc. More ❯
Employment Type: Permanent
Posted:

1st line support engineer

St. Ives, Cambridgeshire, England, United Kingdom
Global Technology Solutions Ltd
1st line support engineer Location: St Ives, Cambridgeshire Permanent role Standard office hours A close-knit, growing IT support team looking for someone with at least one year of hands-on experience providing technical support to businesses. If you’re someone who enjoys solving problems, learning new technologies, and … We value clear, friendly communication, and a willingness to adapt – because no two clients or days are ever quite the same. The role's main responsibilities:- Providing technical support via telephone and use of remote control software, with occasional site visits Investigating hardware, software and malware issues Maintaining accurate documentation Create and follow standard operating processes (SOPs) Monitoring … progress of tickets Installing and configuring hardware and software Providing support for Microsoft 365 including SharePoint, and managing users and email accounts Management of email services on mobile devices and tablets Liaising with customers via email and phone Desirable skills and experience:- Microsoft 365 – good working knowledge of 365 portal, setting up new accounts, Outlook, SharePoint, Teams etc. More ❯
Employment Type: Full-Time
Salary: £25,400 per annum
Posted:

1st Line Support Engineer

London, South East, England, United Kingdom
Arcas Technology Ltd
A well-established organisation is seeking a 1st Line Support Engineer to join its collaborative IT team. This role is ideal for someone with a customer-focused mindset, strong troubleshooting skills, and a desire to grow within a dynamic technical environment. You’ll be supporting over 250 users across the business, ensuring a … experience. Key Responsibilities Act as the first point of contact for technical support across the business. Deliver a best-in-class customer experience to internal users. Provide 1st line assistance and troubleshooting for hardware, software, and connectivity issues. Log and manage support requests via the internal Service Desk system. Liaise with external vendors … and suppliers to support issue resolution. Configure, maintain, and support devices including laptops, desktops, mobiles, tablets, AV/VC equipment, and printers. Ensure compliance with IT policies and procedures. Maintain and update technical documentation and contribute to team knowledge sharing. Collaborate with senior support colleagues to develop technical skills. Support team members More ❯
Employment Type: Full-Time
Salary: £30,000 - £35,000 per annum
Posted:

1st Line Support Engineer

Bradford, West Yorkshire, England, United Kingdom
Hybrid / WFH Options
Lorien
based in Bradford who are currently looking for a IT Support Engineer. This role is an important hire as the business are looking for someone with the 1st line support experience, take ownership of this area to a fully fledged service provided to internal and external customers. Responsibilities 1st line support Provision of new laptops for new starters and work with HR for induction Logging and processing support calls and requests meeting SLA's Provide full IT systems support Create and maintain key documentation Provide trend analysis of Service desk software and reporting Experience M365 Admin O365 IP Telephone systems Networks Mac More ❯
Employment Type: Full-Time
Salary: £29,000 - £33,000 per annum
Posted:

First Line Support Engineer

Norwich, Norfolk, East Anglia, United Kingdom
Empower Digital Limited
First Line Support Engineer Beacon IT is hiring a First Line Support Engineer to join their team.You will be responsible for solving a broad spectrum of customer IT support tickets by telephone or email, in the office or on-site as required. This role involves managing … for incoming calls to the service desk Monitoring ticketing system and triaging new tickets appropriately Troubleshooting issues both remotely and on site Escalating tickets as required to second line engineers Configuring new equipment as per project specifications Creating documentation for the knowledgebase Willingness to participate in an on-call support rota and occasional pre-planned out More ❯
Employment Type: Permanent
Salary: £26,000
Posted:

IT Support Engineer - 1st Line

Stretford, Manchester, Lancashire, England, United Kingdom
Horizon Recruitment Solutions
First Line Support Specialist Full Time - Permanent Trafford 30,000K My established client is seeking a First Line Support Specialist (FLSS) to join their growing team at their Trafford office. For this FLSS role, we are looking for people who are... Self-Motivated Dynamic Customer Focused Keen to develop their careers in … the IT and Communication sectors. Ideally, you’ll have previous experience of working in a similar role. My client will offer comprehensive training support through qualifications and further training as you develop your career. As long as you have a desire to achieve, a strong work ethic and a passion for technology, then they will support More ❯
Employment Type: Full-Time
Salary: £30,000 per annum
Posted:

First Line Support Engineer - Milton Keynes

Milton Keynes, Buckinghamshire, United Kingdom
Hybrid / WFH Options
Christie & Co GmbH
on their skill set. Good verbal and written communication skills are essential. All international colleagues speak English as a second language, so additional languages are not required. The support team are responsible for all aspects of the IT landscape within the organisation these include but not be limited to: User hardware - a combination of HP and Dell laptops … Meraki network hardware. WAN is a Virgin Media managed SDWAN using VERSA appliances for management. Printer fleet, colour MFP devices in all UK offices and arm's length support of printers in non-UK offices. Software support mainly Windows 11 and Microsoft 365 suite of services. Salesforce is a vital element within the business, a highly … Improvements to client access when working from home and for our international colleagues working from their offices Cyber security migration The Candidate We are looking for an experienced first line support engineer with relevant experience, just as importantly, a great can-do attitude twinned with the willingness to learn. The successful candidate will need More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

1st Line Support Engineer

London, South East, England, United Kingdom
Michael Page Technology
This is an exciting opportunity for a skilled IT Support professional to provide technical assistance within a fast-paced property industry environment. The role requires a proactive individual with a solid understanding of technology systems and troubleshooting. Client Details The employer is a medium-sized organisation specialising in the property industry. Description Provide first-line technical … support to internal teams, resolving IT issues promptly. Assist with the setup, maintenance, and troubleshooting of hardware and software systems. Ensure the smooth operation of network systems and connectivity. Manage user accounts and access permissions for internal systems. Support the roll-out of new IT tools and systems across the organisation. Maintain accurate documentation of IT … best practices and system usage. Profile The Successful applicant will have exposure to: New starter creation within Hybrid Exchange MS Office troubleshooting Intune device and user management Desk support MS Teams meeting room support (Yealink and Creston devices) Laptop build through autopilot A successful IT Support professional should have: A strong background in IT More ❯
Employment Type: Contractor
Rate: £170 - £200 per day
Posted:

Contract 1st line support engineer

Exeter, Devon, United Kingdom
Opus Recruitment Solutions
the first month the role is 5 days on site in either their Cornwall or Exeter office. The role is PAYE, inside IR35. Skills & experience required: Min 2 years 1st line/service desk experience Ideally experience of building PCs and mobile devices More ❯
Employment Type: Contract
Rate: £170 - £180/day
Posted:

1st Line Service Desk Support Engineer

East Riding, Yorkshire, United Kingdom
Hybrid / WFH Options
Edwards & Pearce Limited
Edwards and Pearce are delighted to announce their collaboration with one of East Riding's leading IT and Software providers. This esteemed company is currently seeking experienced 1st Line IT Engineers to join their thriving team. THE ROLE: It will involve providing onsite desk side support work for our client supporting thin client environments, desktops … servers and network equipment. Troubleshoot client support incidents, liaising with our clients over the phone, email, teams or on client site. This role may require your attendance on the client site(s) supporting customers accessing IT services. Helping customers solve technical issues with their computers (hardware and software) Liaising directly with end users to resolve any problems. Logging … technical support requests over the telephone, face to face or by email Using remote control tools and technologies to assist end users' as required Documenting systems and procedures as implemented for and on behalf of our customers THE CANDIDATE: Microsoft Exchange and Office 365 Server Hardware and Software Network solutions including local area networks, wide area networks and More ❯
Employment Type: Permanent, Work From Home
Salary: £35,000
Posted:

1st Line Support Engineer

Gloucester, Gloucestershire, South West, United Kingdom
Hays
Your new company An opportunity has arisen with an award-winning, high-profile organisation based in Gloucester. They are looking to expand their IT support function and are seeking a seasoned, confident, reliable and friendly IT Support Technician to join their infrastructure teams. Your new role You will play a key role as part of the … to achieve your day-to-day service desk KPIs, have a hands-on approach to incident/request resolution and be proactive in finding solutions. You will help support their current team with IT issues across a Windows 11/Office 365 environment. What you'll need to succeed Prior experience support in a service desk More ❯
Employment Type: Contract
Rate: £150.0 - £170.0 per day + £150 to £170 per day
Posted:

1st Line Support Engineer

Manchester, United Kingdom
Hybrid / WFH Options
Teksystems
devices, and cloud calling software, ensuring a seamless experience for end users. This role requires a strong understanding of Microsoft Windows OS and MS Office Products. Responsibilities Provide support for M365 related issues, including troubleshooting Outlook, mobile device setups, and SharePoint/OneDrive sync. Troubleshoot and set up Cisco Cloud Calling software such as Webex and Jabber, including … headset and voicemail configurations. Deploy and provide support for end user computing, including Microsoft Windows OS and MS Intune. Assist users with hardware setup, including laptops, docks, headsets, and other peripherals. Install additional software and drivers on endpoints and resolve any related issues. Provide detailed troubleshooting information for escalated issues across M365, Cisco Cloud Calling, and end user More ❯
Employment Type: Contract
Posted:

Support Engineer (1st Line)

Brighton, East Sussex, England, United Kingdom
Your Prime Recruitment
IT Technical Consultant – Brighton Location: Brighton Salary: £30,000 Benefits Are you a technically skilled graduate looking to step up into a more advanced IT support role? Join a leading software solutions provider that’s transforming operational efficiency for businesses across the UK and beyond! We’re seeking a motivated IT Technical Consultant to join an innovative and … technical skills and problem-solving abilities will be valued and nurtured. The Role As a IT Technical Consultant, you’ll play a crucial role in delivering outstanding technical support to clients, resolving IT and software-related issues, and ensuring customers get the most from cutting-edge technology solutions. Your key responsibilities will include: Acting as the first point … of contact for customer IT and software queries. Managing and resolving support tickets efficiently. Working with SQL to troubleshoot and resolve database issues. Diagnosing complex technical problems and escalating when necessary. Maintaining detailed technical documentation and support records. Building strong relationships with clients through excellent communication and problem-solving skills. About You We’re looking for More ❯
Employment Type: Full-Time
Salary: £28,000 - £30,000 per annum
Posted:
1st Line Support Engineer
10th Percentile
£21,250
25th Percentile
£25,750
Median
£27,000
75th Percentile
£32,875
90th Percentile
£37,500