1 to 25 of 69 1st Line Support Jobs in the UK

1st Line Support Engineer - Hybrid (2 days WFH) - up to 30K + 2x Overtime - Farringdon, London An exciting new opportunity has become available for a 1st Line Support Engineer within a Microsoft Gold Partnered, Managed Service Provider (MSP) in Farringdon … London. We are looking for enthusiastic, passionate 1st Line Support Engineer to join a forward-thinking and growing MSP. There is ample opportunity for career progression with the company thriving and experiencing a 50% expansion over the last 18 months. They are a big believer … innovation and creativity. The environment is relaxed yet professional, gone are the days of a corporate rigid structure and you will be given flexibility. 1st Line Support Engineer experience: Windows 7 and Windows 10 Operating Systems Office 365 Exchange 2007/2010/2013/ More ❯

Job Title: 1st Line Support Team Leader Location: Near Southend-on-Sea, Essex (Office-Based) Salary: Up to £35,000 per annum Hours: Full-Time Are you an experienced IT support professional with strong leadership skills and a passion for delivering top-tier … customer service? We're working with a well-established organisation based near Southend-on-Sea to recruit a 1st Line Support Team Leader to lead and empower their customer support team. This is an exciting opportunity for someone ready to step into a … hands-on leadership role-helping shape and refine the 1st Line function while driving service excellence and continuous improvement. 1st Line Support Team Leader As the 1st Line Support Team Leader, you'll take charge of the More ❯

Job Title: 1st Line IT Support Location: Ridham Dock Road, Sittingbourne, Kent, ME9 8SR Salary: £30,000 per annum Job type: Full Time, Permanent Working Hours: 40hrs, Monday - Friday Countrystyle Recycling are proud to operate the largest independent fleet of modern waste management vehicles in … at this time, so please refrain from applying unless eligible to work in the UK. Candidates with the relevant experience or job title of; 1st Line IT Support Engineer, IT Technician, IT Support Engineer, IT Service Engineer, IT Service Desk Technician, IT Services … , IT Systems Engineer, IT Systems Support, 1st Line Support, JavaScript, HTML, PHP, Wordpress, CSS, First Line Support Analyst may also be considered for this role. More ❯

JOB TITLE : 1st Line IT Support – Part Time SALARY: £12,800 per annum SETTING: 16 hours per week – Monday-Friday 08:00 – 12:00 (flexible) Benefits: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group life insurance, income protection, Gym Discounts … deliver on real-life outcomes. We collaborate closely to bring that positive impact home. Due to an ever growing team, we are looking for 1st Line IT support candidates to help with their clients with all technical issues that come in by either phone or … email. LOCATION : Nottingham – Hybrid working once training complete JOB SPECIFICATION: 1st Line IT Support The role sits within a very large IT service desk where you will be responsible for the day-to-day technical enquiries from our client. You'll be the first point More ❯

JOB TITLE : 1st Line IT Support – Part Time SALARY: £12,800 per annum SETTING: 16 hours per week – Monday-Friday 08:00 – 12:00 (flexible) Benefits: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group life insurance, income protection, Gym Discounts … deliver on real-life outcomes. We collaborate closely to bring that positive impact home. Due to an ever growing team, we are looking for 1st Line IT support candidates to help with their clients with all technical issues that come in by either phone or … email. LOCATION : Nottingham – Hybrid working once training complete JOB SPECIFICATION: 1st Line IT Support The role sits within a very large IT service desk where you will be responsible for the day-to-day technical enquiries from our client. You’ll be the first point More ❯

ROLE: 1st Line Support Engineer HOURS: 37.5 hrs, Rotating shift pattern, covering between 07:00am to 5:30 pm -Permanent Role SALARY: From £ 24,440 plus benefits BASE: Clover Nook Site, Somercotes, Alfreton Eurocell are a stock market listed Plc and the market leader for … additional 1st Line Support Engineer based at our Clover Nook Site, Somercotes. You will be responsible for handling First Line Support of incident and service requests relating to all ICT Technology and SAP support for over 2000 end user … community and over 200 remote locations. Tasks include end user support, license tracking, mobile device administration and new user management. WHAT OUR 1ST LINE SUPPORT ENGINEERS DO: Provide helpdesk support and resolve problems to the end user's satisfaction Monitor and More ❯

ROLE: 1st Line Support Engineer HOURS: 37.5 hrs, Rotating shift pattern, covering between 07:00am to 5:30 pm -Permanent Role SALARY: From £ 24,440 plus benefits BASE: Clover Nook Site, Somercotes, Alfreton Eurocell are a stock market listed Plc and the market leader for … additional 1st Line Support Engineer based at our Clover Nook Site, Somercotes. You will be responsible for handling First Line Support of incident and service requests relating to all ICT Technology and SAP support for over 2000 end user … community and over 200 remote locations. Tasks include end user support, license tracking, mobile device administration and new user management. WHAT OUR 1ST LINE SUPPORT ENGINEERS DO: Provide helpdesk support and resolve problems to the end user's satisfaction Monitor and More ❯

JOB TITLE : 1st Line IT Support SALARY: £24,000 per annum SETTING: Office based with two days a week working from home after the first 8 weeks of training is completed BENEFITS: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group … evolve. We consult, define, adapt, and deliver on real-life outcomes. We collaborate closely to bring that positive impact home. LOCATION : Nottingham JOB SPECIFICATION: 1st Line IT Support This role sits within the helpdesk team at our Nottingham office. Day-to-day, you will be … are also happy to consider applicants with a strong customer service background who has an interest in IT – full training will be provided. KEYWORDS : 1st Line IT Support, 1st Line, 1st Line Helpdesk, 1st Line Technical More ❯

Owen Mumford are looking to hire a talented 1st Line Support Engineer! Could this be your next role? Scope: The … 1st Line Support Engineer is responsible for assisting the IT Service Desk Team Lead in delivering a first-class support service to the associates of Owen Mumford. Acting primarily in a 1st line support capacity, resolving issues in … are followed. Constant monitoring of any unclaimed tickets and changes, in the ITSM, to ensure all calls are allocated within the defined SLA. Providing 1st line technical support for all OM offices and associates around the globe. To maintain a high degree of customer service More ❯

1st Line Support Engineer – 3-Month Contract (Extension Available) – OUTSIDE IR35 – Onsite - Runcorn, UK We’re seeking an experienced 1st Line Support Engineer to provide onsite IT support for one of our clients in Runcorn, UK. This is … the possibility of extension. The role requires hands-on IT support across Windows environments, Microsoft 365, Active Directory, and remote access tools. 1st Line Support Engineer Requirements: Experience handling and resolving 1st Line IT support tickets efficiently. Strong … access tools and troubleshooting connectivity issues. Experience using ServiceNow or similar ITSM ticketing systems. Experience working in a healthcare environment is advantageous. Details: Role: 1st Line Support Engineer Location: Onsite in Runcorn, UK Contract Length: Initial 3 Months (Extension Available) Day Rate: Up to More ❯

1st Line Support Engineer – London - £30K + Benefits Overview: A growing and dynamic Managed Service Provider (MSP) based in central London is looking for a passionate and customer-focused 1st Line Support Engineer to join their busy Service Desk Team. … strong focus on career progression, with opportunities to move into a 2nd Line role as you develop your skills. Role & Responsibilities: Provide 1st line IT support across Microsoft 365 environments (Outlook, Windows, Azure AD, etc.). Manage support tickets via phone … with users, ensuring high levels of service. Follow ITIL best practices and support continuous service improvements. Essential Skills & Requirements: Experience in a 1st Line Support or similar IT role (MSP experience is a plus). Solid knowledge of Microsoft 365, Windows OS, Active More ❯

1st Line Technical Support Specialist required for an Electronics solutions provider (electronic components, embedded solutions, displays, printers, fans, etc) based in the Reading area (Theale). The company focuses on the following: Broadband Technologies Delivering solutions for Fiber, DSL, and the growing demand for Mobile … technology, strong problem-solving skills, and a commitment to excellent customer service. In this role within our technical team, you will be responsible for 1st Line Technical Support, RMA triage, and case management using a trouble-ticketing system. The hands-on experience and specialist product … knowledge gained will provide a pathway for career advancement. 1st Line Technical Support Specialist Job Overview 1st Line Technical Support: Assist customers by phone and email, answering basic product and technology questions. Diagnose, troubleshoot, and resolve technical issues in a More ❯

st Line Support Engineer - £175 - 200 Inside - 9 Month Contract - Halifax - Onsite My customer is looking for a 1 st Line Support Engineer to manage BAU workload. The ideal candidate will be a personable and enthusiastic 1 st line support engineer with a professional passion for providing high quality IT support services. Key responsibilities of the 1 st Line Support Engineer: - Provide first point of contact IT support for users across the business. Both face to face and remote support. … Onboarding new starters by setting up accounts and profiles. - Setting up devices. - Handling 1 st line support tickets. - Providing support with additional IT projects. 1 st Line Support Engineer Experience/Technologies: - Microsoft Stack including Office 365 and Intune - Administration More ❯

1st Line Support Engineer - Previous IT support essential 1st Line Support Engineer - Must be immediately available About Our Client My client is migrating from on-premise Microsoft Exchange to M365 and requires 1st Line Support Engineers to support their users during the go-live period. Job Description The successful 1st Line Support Engineer will: Monitor incoming queues on the IT service desk system, perform initial triage of all calls, and assign to the correct team. Take … ownership of and resolve calls assigned via the call management system. Identify problems, log problem records, and communicate appropriately. Provide on-site support at Brent Civic Centre. Work on complex technical projects implementing changes to infrastructure. Be part of virtual teams working on this assignment. Provide cover for More ❯

1st Line IT Support Technician, Woodstock, £24k - £25k plus benefits: A leading Managed Services Provider based on the outskirts of Oxford is looking to recruit a 1st Line IT Support Technician to work in their client’s stunning rural office … location. As part of a team of dedicated technicians, you’ll be providing 1st Line Support to over (Apply online only) users covering cutting edge hardware, software and infrastructure technologies. The role: The 1st Line IT Support Technician will provide … of hardware, software, telephony and mobile device issues, and will have the opportunity to gain insight into infrastructure based technology. About you: The successful 1st Line IT Support Technician will need to be self-motivated, conscientious, methodical and organised, with the ability to liaise with More ❯

IT 1st Line Support & Cyber Security Trainee (UK) Sorenson Communications, SignVideo, and Sign Language Interactions are committed to connecting people every day through communications access 24/7/365. Our customers rely on us and our innovative technology to quickly deliver accuracy in every … focuses on identifying and addressing threats and vulnerabilities to prevent further security breaches and limit the blast radius of an attack. Job Title: IT 1st Line Support & Cyber Security Trainee Hours: 37.5 hours per week/Full Time Reports to : Director of IT Department: IT … this position. Due to the volume of expected applications, only selected candidates will be contacted. Duties and responsibilities: Desktop support: To provide 1st line technical support; answering support queries via online chat, phone, email and update the CRM records. To prioritise More ❯

1st Line Support Technician As a 1st Line IT Support Technician, you will be the first point of contact for resolving technical issues, providing essential support to users across the organisation. This is a hybrid role with … days onsite work per week in Ipswich. Key Responsibilities: Provide first-line technical support via phone, email, and in-person Log and track IT support tickets in service management system Perform initial diagnosis and troubleshooting of hardware and software issues Reset passwords and manage … configurations Escalate complex issues to second-line support teams Maintain accurate documentation of support interactions Requirements: Experience in 1st Line IT Support within Microsoft environments Familiarity with Office 365 and Active Directory Understanding of hardware components and basic network More ❯

1st Line IT Support Location : Bury, Greater Manchester Working hours : Monday to Friday DAY SHIFT (35hrs/week) Salary : £(phone number removed)/annum Description We are seeking a customer-oriented and experienced 1st Line IT Support to join our … client growing team. As a 1st Line IT Support, you will provide technical assistance to internal users, clients, and visitors, ensuring that IT issues and requests are addressed promptly and effectively. This role is predominantly office based with some flexibility on occasion to work from … exemplified by their gold status as Investors in People and their Silver accreditation in We Invest in Wellbeing. Responsibilities Provide friendly and excellent first line support to staff, clients, and visitors based on priorities and agreed service levels. Take responsibility for setting up, maintaining, and organising More ❯

1st Line IT Support Location : Bury, Greater Manchester Working hours : Monday to Friday – DAY SHIFT (35hrs/week) Salary : £(phone number removed)/annum Description We are seeking a customer-oriented and experienced 1st Line IT Support to join our … client growing team. As a 1st Line IT Support, you will provide technical assistance to internal users, clients, and visitors, ensuring that IT issues and requests are addressed promptly and effectively. This role is predominantly office based with some flexibility on occasion to work from … exemplified by their gold status as Investors in People and their Silver accreditation in We Invest in Wellbeing. Responsibilities Provide friendly and excellent first line support to staff, clients, and visitors based on priorities and agreed service levels. Take responsibility for setting up, maintaining, and organising More ❯

1st Line Support Analyst/Service Desk Analyst - Leeds (Office Based) - £25-27k + benefits. Tech focus - Azure, Office365, Microsoft365, Infrastructure, Applications, Server The Opportunity: We're looking for a 1st Line Support Analyst/Service Desk Analyst to … join a busy MSP providing support to external clients on a range of technologies. The breadth of skills and products means no two days will be the same and the long term opportunity to progress to a 2nd Line role makes it a great place to … to develop yourself from a technical perspective. You'll prioritise workload and ensure that SLAs are hit. The person: You'll be an existing 1st line Support Engineer/Service Desk Analyst/Helpdesk Support Analyst wanting a role that offers genuine progression More ❯

Job Title: 1st Line Support Engineer Location: Oxford (On-site) Salary: £25,000 - £27,000 DOE + Benefits About the Role We are working with a growing independent retail business based in Oxford that is looking for a friendly and proactive 1st Line Support Engineer to join their in-house IT team. This is a fantastic opportunity for someone early in their IT career to gain hands-on experience in a supportive environment, with exposure to a wide range of technologies and retail systems. You'll be the first … tasks. Maintain inventory of IT assets and ensure equipment is up to date and secure. What We're Looking For Some experience in a 1st line support role, helpdesk, or IT technician position (retail sector experience a plus). Basic understanding of: Windows 10/ More ❯

1st Line IT Support - 27,000/30,000 per annum - Loughborough Principal IT are working with a leading expert in the natural stone, porcelain tiles and paving that are looking for a 1st line support analyst to join their … and has an innovative approach to incorporating new technologies into their operations. In this role, you will be responsible for providing essential IT support across the organisation, ensuring smooth operations for new starters, role changes, leavers, and day-to-day IT requirements. You will manage the lifecycle of … per annum, favourable holiday allowance, company pensions, plus many more. How to Apply : If you are interested in hearing more about this 1st line IT support vacancy or interested in applying for the role please email me at or contact Principal IT Directly on LinkedIn. More ❯

1st Line Support Engineer Bristol About Us Withers & Rogers is one of Europes largest dedicated intellectual property law firms, with offices across the UK, Paris and Munich. Established more than 140 years ago, we remain as passionate as ever about making intellectual property work to … sustainably profitable, and globally focused firm, known for building trusting relationships. The Role An exciting opportunity has arisen to join our IT team, delivering 1st line technical support to our busy intellectual property firm. This is a full-time, permanent position based in our Bristol … for both office-based and remote workers. - Escalating technical and software build issues to the Infrastructure Manager. About You To join us as a 1st Line Support Engineer, you'll need: - Experience of at least one year in an IT Helpdesk environment, with knowledge of More ❯

Role: 1st Line Support Engineer Salary: £25,000-£28,000 per annum + benefits Location: Northampton We are currently recruiting for a 1st Line Support Engineer for a large client of ours based in Northampton. You will be working in … the 1st Line team and will be responsible for resolving tickets, ideally at first resolution. You will be a point of contact for the main Service Desk Team supporting the workshop, Field, 2nd line & 3rd line teams during day-to-day operation. Skills … and experience required Previous experience in an IT helpdesk support role Knowledge and experience of various IT systems Experience with Microsoft systems/applications (Windows 10, MS Office, O365 Windows Server etc) Experience in setting up and supporting of mobile devices Experience of working with Azure Previous experience More ❯

Customer Services, OR, Customer Support? Do you thrive in delivering an excellent Customer Services? Then this role is for you - as a 1st line IT Support Analyst. We can offer you: A starting salary of £23,700 + overtime You will be able … some remote work. You will be joining a company that offers training and a genuine career path with an additional benefits package. As the 1st Line IT Support Analyst you will: Be the main contact via telephone to support and assist pharmacy dispensers … progress them quickly and efficiently. Document issues/problems and raise them to the 2nd line team. We are looking for a 1st Line IT Support Analyst with : A customer service delivery background Good general IT skills. Problem-solving attitude and aptitude. Good More ❯