1stLineSupport/Graduate/1stLine/Windows/Permanent/Huddersfield/On-site/Vivo Talent is looking for an enthusiastic and determined 1stlinesupport to join their team and play a … role in providing support to the wider business. This is a fantastic opportunity for someone who is looking to break into their firstsupport role and has the desire to learn and progress within a team. Although you will be working with the technologies listed, our … does require the candidate to possess a clean driving license. If you are interested in hearing more then please get in touch. 1stLineSupport/Graduate/1stLine/Windows/Permanent/Huddersfield/On-site/1stmore »
Bath, Bath and North East Somerset, Somerset, United Kingdom
Think IT Resources
1stLineSupport Consultant Telephone Support Service Desk 1stLineSupport Consultant My fantastic client in Bath is currently looking for a 1stLineSupport Consultant … to come on board on a permanent basis. The successful applicant will work as part of a team delivering a first class, professional customer service in a 1stlinesupport position. The successful applicant will be expected to use sound judgment and take decisions within … up, adhering to agreed Key Performance Indicators, Service Level Agreements, and quality standards to maximize customer satisfaction. In addition to the duties in customer support, the role extends to Professional Services, in the areas of both software implementations for new customers and back to base upgrades. JOB RESPONSIBILITIES more »
1stLineSupport Engineer (Helpdesk) - FE/HE Provider! I am looking for a 1stLineSupport Engineer with good experience of Windows Server workstations & servers for a renowned further and higher education organisation as part of their IT team. … Based in Guildford, Surrey (5 days a week onsite) you'll work as a 1stLineSupport Engineer (Helpdesk) focused on installing, maintaining and repairing software & hardware while owning IT helpdesk tickets. My client uses applications on PCs, Apple MacBooks and Google platforms so it … is expected that you are competent with as many of these as possible. As a 1stLineSupport Engineer (Helpdesk) you will be expected to have a focus on supporting over 2000 students and staff ensuring that issues are handled in a respectful and helpful more »
Wakefield, West Yorkshire, Yorkshire, United Kingdom
Viqu Limited
1stLineSupport – 3-Month Contract – Wakefield – Inside IR35 VIQU have partnered with an NHS client who are seeking 1stLineSupport to assist the Service Desk Team with BAU support while they work on a larger project. … LineSupport you will be the first port of call for NHS staff coming to IT with a technical issue so good customer service skills are paramount! Key skills and responsibilities for the 1stLineSupport: Provide 1stLineSupport to NHS staff, with excellent customer service Handle incoming calls as well as walk-ins to the Service Desk Experience supporting Microsoft environments Exposure to Multi-Factor Authentication Escalate tickets to the relevant technical teams where necessary Ability to work in a fast-paced environment more »
1stLineSupport Helpdesk Analyst Maidstone £22k - £26k DOE Are you looking to advance your career in IT? Maybe you have some 1stlineSupport experience and are looking to progress your career with a leading MSP? Are you seeking … 1stLineSupport Helpdesk Analyst will work closely with the team supporting and helping clients succeed through technology. As firstlinesupport, you will be the first point of contact, providing exceptional telephone and remote support and if necessary … Microsoft 365, SharePoint, MS Desktop (Windows 10), Switches, Routers, Firewalls (WatchGuard), DHCP, DNS, MS Office (2010/365), Antivirus, Printers & Active Directory First point of contact for support calls Installation work of *core technologies - Microsoft 365, SharePoint, MS Desktop (Windows 11), Switches, Routers, Firewalls (WatchGuard), DHCP, DNS, MS more »
1stLineSupport Engineer Location: Liverpool, Merseyside – On-Site Day Rate: £200 Per Day – Outside IR35 Contract Length: 3 Months This is a fantastic opportunity for a skilled 1stlinesupport Engineer to join a rapidly growing Managed Service Provider … role offers you an exciting chance to contribute to the continuing expansion of the business and be part of their success story! 1stLineSupport Engineer Role Overview As 1stLineSupport Engineer, you will be a key part of … the team, focusing directly on Support and Troubleshooting of Infrastructure Technologies. Additionally, your responsibilities will include: Troubleshooting issues across Office365 and Azure. Delivering across SME and large enterprise sites. Visit customers and support with technical issues. Manage incoming support tickets, whilst also working proactively. more »
1stLineSupport Engineer £20-24k per annum Leicester Permanent Are you a 1stLineSupport Engineer looking to take the next step in your career? Do you want to work for a company with people at it's … creating products used by the emergency services to increase efficiency and are looking to grow the team! The Role As the successful 1stLineSupport Engineer, you can expect your role to include: Maintaining great levels of customer satisfaction by giving excellent support in line with company SLA Ensuring that every issue is logged, investigated and dealt with, with all relevant information captured Investigating and resolving issues from both their software products and managed service solutions, liaising directly with customers You To be considered for the role of 1stmore »
1stLineSupport Consultant Telephone Support Service Desk 1stLineSupport Consultant My fantastic client in Bath is currently looking for a 1stLineSupport Consultant … to come on board on a permanent basis. The successful applicant will work as part of a team delivering a first class, professional customer service in a 1stlinesupport position. The successful applicant will be expected to use sound judgment and take decisions within … up, adhering to agreed Key Performance Indicators, Service Level Agreements, and quality standards to maximize customer satisfaction. In addition to the duties in customer support, the role extends to Professional Services, in the areas of both software implementations for new customers and back to base upgrades. JOB RESPONSIBILITIES more »
Do you have experience within an IT Service Desk Team and knowledge of Cyber Security and technical support processes? Are you eager to develop your IT Support career within a highly successful and expanding IT company? Our client is looking to recruit a self-motivated, switched … on 1stLineSupport Technician to join their dynamic and friendly team in Crawley. This role would be an excellent opportunity for someone with previous experience in an IT Technical Helpdesk role to learn new skills and progress their professional career further. Responsibilities as a … 1stLineSupport Technician Reporting to the IT & Service Desk Manager you will provide 1st & 2nd line technical assistance being part of the day to day operation of the service desk team providing the best level of client support, regular more »
Northwich, Marston, Cheshire West and Chester, Cheshire, United Kingdom
Adria Solutions Ltd
1stLineSupport Analyst – Northwich - £28k Adria Solutions Ltd has an exciting opportunity for a 1stLineSupport Analyst to join a growing company based in Northwich. As 1stlinesupport you will work with … the various departments to support the business IT Infrastructure and software systems, which involves project work, day-to-day maintenance, and queries/requests from the company. The duties of Helpdesk Support will include but not be limited to: Management of mixed-platform desktop estate (Mac … multiple systems, including Active Directory Experience in an IT Service Desk tool(s) Some knowledge of Cloud technologies. I.E. AWS, Microsoft Azure 1stLineSupport Analyst – Northwich - £28k This is a great opportunity to join a growing company that has big ambitions for the future. more »
A fantastic opportunity for skilled 1stlinesupport Engineer to join a rapidly growing Managed Service Provider (MSP) team in Liverpool. If you have a passion for technology and possess strong Microsoft experience, this role offers an exciting chance to contribute to our expansion and … success story! Company: As a leading MSP, who are committed to providing exceptional IT services to their clients, they are seeking talented 1stLineSupport Engineers to join the dynamic team. This role will allow you to work from the office where you will be … organization, they believe in investing in our employees' professional growth and providing a collaborative work environment that encourages innovation and career advancement. 1stlinesupport Engineer Role Overview As 1stlinesupport Engineer, you will be a key part of more »
1st/2nd LineSupport Engineer £150 - £170 per day/Inside IR35 … months Wigan 1st/2nd LineSupport Engineer - 3 months - Wigan - Inside IR35 An experienced Help Desk/FirstLineSupport Engineer/1stLineSupport Engineer is sought for an initial 3-month contract with … Wigan. Due to new business wins, there has been an increase in pressure on the Service Desk and the client need additional resource to support their clients. As a 1stLineSupport Engineer, you will respond to email and phone supportmore »
1stLine IT Support { Fine Jewellery } Ashbourne/Derby £20,000 - £30,000 + Benefits + Progression Are you a 1stLine IT Support Engineer looking to join one of the leading names in Fine Jewellery in the UK, that … have exploded in recent years? Do you want the opportunity to provide support in large scale IT Support projects, in a role that will see you make an impact in the future of a growing well-established company with clear opportunities for progression? On offer is … a fantastic opportunity for a 1stLine IT Support Engineer to join an extremely ambitious and well experienced team of highly skilled individuals, in a climate that is ever-evolving, constantly in demand and highly rewarding. In this role, The Ideal 1stLinemore »
1stLine Technical Support Engineer Salary: £22,000 - £25,000 per annum, dependent on experience Location: Farnham, Surrey Are you a tech wizard with 1 year plus experience as a 1stlinesupport engineer or have you recently completed your … growth, the opportunity has opened for a 1stLine Technical Support Engineer. You will be the first point of contact for IT support needs, leading diagnosis, troubleshooting, repairing, and improving the functionality of client networks. 1stLine Technical Support Engineer - Key Duties and Responsibilities Function as the first point of contact for IT support for clients. Proactively see each call through to resolution thereby providing an excellent customer experience. Monitor and administer the helpdesk ticketing system and update technical documents. Attend customer sites as required more »
Bristol, Kendleshire, Gloucestershire, United Kingdom
Pertemps Bristol Commercial
Job Title - 1stLine Customer Support Agent Salary - £27,000 (Depending on experience) Location - Emerson's Green, Bristol Working Hours - Permanent, Full Time 37 hrs per week + Call Rota Hours Breakdown - Mon - Thu (Apply online only) with 30 min lunch and Fri (Apply online … growing leading provider of Infrastructure Asset Management software in the UK and to users worldwide. The Role Working alongside more experienced members of the Support Team, the 1stLine Customer Support will support customers in a blended role that combines Front … LineSupport with Technical Authoring. The Key Responsibilities of the 1stLine Customer Support Agent will include: Provide Front LineSupport Verify/duplicate the exact problem. Raise a bug fix form with detailed information about the more »
1stLine Technical Support Engineer Salary: £20,000 - £25,000 per annum, dependent on experience Location: Farnham, Surrey Driving Licence required due to client visits Are you a tech wizard who loves providing 1stLinesupport? Do you love to … growth, the opportunity has opened for a 1stLine Technical Support Engineer. You will be the first point of contact for IT support needs, leading diagnosis, troubleshooting, repairing, and improving the functionality of client networks both on the helpdesk and on client sites. … 1stLine Technical Support Engineer - Key Duties and Responsibilities Function as the first point of contact for IT support for clients. Proactively see each call through to resolution thereby providing an excellent customer experience. Monitor and administer the helpdesk ticketing system and update more »
Job Title - 1stLine Customer Support Agent Salary - £27,000 (Depending on experience) Location - Emerson's Green, Bristol Working Hours - Permanent, Full Time 37 hrs per week + Call Rota Hours Breakdown - Mon - Thu 0900-1700 with 30 min lunch and Fri 0900-1630 (all … growing leading provider of Infrastructure Asset Management software in the UK and to users worldwide. The Role Working alongside more experienced members of the Support Team, the 1stLine Customer Support will support customers in a blended role that combines Front … LineSupport with Technical Authoring. The Key Responsibilities of the 1stLine Customer Support Agent will include: Provide Front LineSupport " Verify/duplicate the exact problem. " Raise a bug fix form with detailed information about the more »
Haverfordwest, Pembrokeshire, Wales, United Kingdom
Ernest Gordon Recruitment
IT Support, 1stLine {MSP, Career Progression} Haverfordwest £25,000 to £30,000 company benefits + Career Progression Are you an aspiring IT Support Engineer looking to join a fast-paced local MSP offering excellent training and career progression up to 3rd Line and beyond? On offer is an exciting opportunity for a 1stLine IT Support Engineer to join one of the South West's leading IT and Communications managed service providers, that are experience a rapid period of growth and expansion. In this role … you will be Joining a close knit, collaborative team of IT Support and Network Engineers. Working in a fast-paced environment, you will have the chance to work on complex IT issues for a range of customers. This role would suit an aspiring IT Support Engineer more »
Haverfordwest, Pembrokeshire, Dyfed, United Kingdom
Ernest Gordon Recruitment Limited
IT Support, 1stLine {MSP, Career Progression} Haverfordwest £25,000 to £30,000 company benefits + Career Progression Are you an aspiring IT Support Engineer looking to join a fast-paced local MSP offering excellent training and career progression up to 3rd Line and beyond? On offer is an exciting opportunity for a 1stLine IT Support Engineer to join one of the South West's leading IT and Communications managed service providers, that are experience a rapid period of growth and expansion. In this role … you will be Joining a close knit, collaborative team of IT Support and Network Engineers. Working in a fast-paced environment, you will have the chance to work on complex IT issues for a range of customers. This role would suit an aspiring IT Support Engineer more »
1stLineSupport Desk Analyst End-user Permanent + Bonus + Benefits Package £20,000 - £22,500 Middlesbrough Brief: My client is a leading industrial manufacturer with a presence in over 60 countries worldwide. Due to a growth period, they are looking for a 1stLineSupport Desk Analyst to join their team in Middlesbrough on a permanent basis. This is the perfect opportunity to kick start your IT career and have access to ongoing progression and development opportunities whilst you work. Key Responsibilities: Provide 1stline desktop and network support to users and systems using phone, email and remote diagnostic tools Provide 1stline application support and troubleshooting (LAN/WAN/Wireless) Provide 1stline peripheral and communication support including printers more »
1stLineSupport Engineer We are seeking a 1stLineSupport Engineer to join our forward-thinking team based in London. This role is crucial in supporting daily operation efforts. You will be working alongside our varied Infrastructure team to … deliver a timely, professional, and friendly service and provide 1stlinesupport for all calls that are logged either remotely or desk side. Working to SLA thresholds for incident(s), request(s) and problem(s), prioritising and managing workload effectively to deal with several open … tickets. Floor-walking, desk based & remotely support the business users, infrastructure & applications. Responsibilities: Pickup tickets and progress to resolution or escalation and keep customers updated as to the progress of their issues User creation & Termination in Active Directory and Azure AD Support Windows 10 Operating system more »
1stLineSupport Technician Position : 1stLine Digital Support Technician Location : Hampshire/Dorset, UK (needs to be a commutable distance from the office) Salary: £23,000pa Hours : Monday - Friday 09:00 - 17:00 (35 hrs per week) The Business … willingness to learn into their team. The Role As 1stLineSupport, you will be the first point of contact for Digital Support queries arriving via phone/email/form. You will be responsible for logging and assigning cases via their case … proactively performing and maintaining routine system checks and logging cases as necessary. Why would this role interest you? This is a great first step into a technical support role, and if you have some technology experience, enjoy talking to to customers and helping them, this could be a more »
Camberley, Surrey, United Kingdom Hybrid / WFH Options
Lloyd Recruitment - East Grinstead
rewarding journey with an innovative IT services team? We're partnering with a leading business in the Camberley area, actively seeking a 1stLineSupport Engineer to join their dynamic and established company. About the Company: Our client is a distinguished IT Managed Services Provider … ambitious growth plans. In the vibrant field of Managed Services, our client stands out with a comprehensive range of cutting-edge IT solutions and support for SMEs across the UK. With nearly two decades of experience, they continue to lead the way in providing first-class IT services. The Role: As a 1stLine Technical Support Engineer, you'll play a crucial role in our dynamic team, handling 1stmore »
Employment Type: Permanent
Salary: £25000 - £28000/annum excellent company benefits
1stLine IT Support {MSP} - career progression Fareham £25,000 - £30,000 + Benefits + Progression + Training Are you a 1stline IT support engineer looking to join a unique MSP focused on growth? Are you looking to take … the next step in your career towards becoming a 2nd line IT Support Engineer? Do you want to join an established MSP where you will be enabled to progress your skills towards 2nd Line IT Support? On offer is the chance for … has experience in IT Support and is eager to learn and progress within The Business. THE ROLE: Being the first point of contact for customer support Answer tickets from customers, escalating them when necessary Attending site visits THE PERSON: Experience with IT Support Has more »
1stLine Engineer (1stLine, Windows, AD, Hardware, Troubleshooting, Support, Win, Active Directory, O365) – Permanent – West Drayton Charles Simon Associates are currently looking for a 1stLine Engineer on a permanent basis for our prestigious national business based in … for progressing and training of IT staff. Location: West Drayton Salary: Up to £25,000 per annum Skills/Requirements for the 1stLine Engineer: Excellent communicator both written and verbally Previous Service/Help Desk experience Windows, O365, (Outlook - Exchange/Google mail), fault diagnosis & AD … The ability to work well alone and under pressure Analytical Skills Clear and professional telephone manner Start date is ASAP for the 1stLine Engineer The 1stLine Engineer will be responsible for: Troubleshooting user problems and providing assistance Supporting all staff in the more »
