1 to 25 of 31 1st Line Support Jobs in the UK

1st Line IT Support Engineer/Service Desk Analyst | Salary: £30k + excellent benefits | Caerphilly area | Initially office-based, moving to hybrid working. A growing Managed Services Provider is looking for a customer-focused 1st Line IT Support Engineer/… join its services team in Basingstoke. This opportunity would suit someone with experience as a Service Desk Analyst, IT Support Analyst, 1st Line Support Engineer, Helpdesk Engineer or IT Support Technician who enjoys solving problems and supporting users in a fast ...

1st Line IT Support Analyst Manchester | Office-based Are you an IT Support professional who enjoys solving problems rather than simply logging tickets? We’re looking for a 1st Line IT Support Analyst to join an established … as well as providing remote assistance to users across a national branch network, many of whom are non-technical. The Role As a 1st Line IT Support Analyst, you’ll be responsible for: Acting as the first point of contact for IT support ...

Title: 1st Line Support Engineer Location : Office based - Brighton Job Type: Permanent, Full-Time Reports to: Helpdesk Manager About Trident AtTrident,wemakeITasourceofstrength,helpingorganisationsthrivesotheycanbettersupportthepeoplewhorelyonthemeveryday. Webelievetechnologyshouldempowerpeople,strengthenorganisations,andenablebetteroutcomes.Byworkingintruepartnershipwithourclients,weprovidereliableITservices,practicalguidance,andpeople-focusedsupportthathelpbusinessessucceed. Benefits JoiningTridentmeansbecomingpartofasupportiveandcollaborativeenvironmentwhereyourcontributionisrecognisedandrewarded.Wearecommittedtosupportingyourwellbeing,professionaldevelopment,andwork-lifebalance: 33daysannualleave(includingbankholidays),increasingbyonedayperyearofserviceupto40days. Accesstoon-demandITcourses,practicetestsandvirtuallabs. AccesstoBupaEmployeeAssistanceProgramme(EAP)foryouandyourfamily. CycletoWorkscheme. … andaRefer-a- friendbonusscheme. About the Role We seek a passionate individual to join our team looking to progress their expertise and knowledge. As a 1st Line Support Engineer , you will be the first point of contact for resolving IT issues and providing outstanding customer service. ...

Working with an exciting Tech company who have offices in South Leeds, they are looking for a 1st Line Support Technician to join their thriving team. As an experienced 1st line support, the successful candidate will have excellent technical ability … skills Keen to learn, develop, and grow in a technical support role Please submit your CV for review if you are a 1st line support technician and are looking for a new challenge. Please note if you have not heard from us within ...

Android mobile operating systems Full UK Driver’s license or working towards having your driver’s licence. Overall purpose of the role: Provide first line support to end users on various technical issues and problems relating to hardware, software, network and connectivity via telephone, email, chat … sent to the customer directly or to an IT centre for configuration prior to being sent on to the customer Where first line contact resolution is not possible, escalate to appropriate support teams and third-party suppliers, as necessary Log & prioritise all incidents, service requests, change ...

1st Line IT Support Technician Salary : £21K - £23K Full time on site Monday - Friday 9am-5pm Edinburgh Based Salary Based on Experience and Technical Ability Opportunity to Progress/Specialise Regularly Mentoring & Career Development Reviews 12 Training Days Per Year 6 Charity Days Per Year … LinkedIn Learning Account Private Health Insurance We are looking to recruit an enthusiastic and motivated 1st Line Support Technician to join a successful team for a well established MSP. This is a high-paced team and you should be used to dealing with multiple ...

1st Line IT Support Technician Salary : £21K - £23K Full time on site Monday - Friday 9am-5pm Edinburgh Based Salary Based on Experience and Technical Ability Opportunity to Progress/Specialise Regularly Mentoring & Career Development Reviews 12 Training Days Per Year 6 Charity Days Per Year … LinkedIn Learning Account Private Health Insurance We are looking to recruit an enthusiastic and motivated 1st Line Support Technician to join a successful team for a well established MSP. This is a high-paced team and you should be used to dealing with multiple ...

1st Line IT Support Engineer role working for a leading property firm in Birmingham city centre. The role is full time and fully office based. Client Details My client is a successful property organisation based in Birmingham city centre looking for a 1st line … advice. Document processes and update technical manuals as needed. Collaborate with the wider IT team to improve systems and processes. Profile A successful 1st Line IT Support Engineer should have: Previous experience in an IT support role. Strong technical troubleshooting skills ...

Entry level 1st Line Support - Fintech Company in Horsham - £25k - £28k depending on experience My client are a leading Fintech software company for the UK and European finance industry and with nearly 20 years’ experience, they have a proven track record of delivering high-quality … growing helpdesk team. You will be able to learn and expand your skills, with lots of opportunities for career progression. As a 1st Line Support member, you will be tasked with the below responsibilities: Answering the helpdesk phone line & helpdesk ticketing system: Answering ...

1st Line Technical Support Engineer (Product & Systems) Are you a curious, tech-savvy problem solver looking to make a real impact? Centryflow Technologies, the innovative technology arm of the Centryflow Group, is seeking a bright and reliable 1st Line Technical Support … join our team. We are currently developing our next-generation low code/no code platform, and we need someone to help us support our clients while getting hands-on with cutting-edge software. This is a high-impact, hands-on role. You won't just be answering ...

1st Line IT Support Tamworth (5 days on-site) £26,000 - £30,000 + Training + Progression + Benefits Are you a customer-focused IT professional looking to develop your career in a fast-paced support environment where you will be the first … make a real impact on user experience? This is a great opportunity to join a growing IT team where you will provide front-line support to end users, handling a wide range of service requests via phone, email and ticketing systems. You will be responsible ...

Following a promotion, we are recruiting for a proactive and customer focused 1st Line Support Engineer to join our Service Desk team supporting the delivery of our On Demand Service Desk offering. This innovative service is designed to provide comprehensive IT support, combining … Quays office from Monday to Wednesday and the flexibility of working from home on Thursdays and Fridays. Day to day responsibilities: Respond to first-line support queries via telephone and the Service Desk ticketing system, ensuring prompt and effective issue resolution. Diagnose, troubleshoot, and resolve ...

First Line Support Agent Location: Birmingham - B37 7YQ (100% onsite) Working Pattern: Monday to Friday, shifts between 07:00-19:00, 37.5 hours per week Pay: £12.71 per hour, rising to £13.45 after 12 weeks Clearance: BPSS & SC required Our client, a reputable organisation, is hiring … driven and enthusiastic First Line Support Agents to join their Service Desk team on exciting Atos campaigns. This entry-level role offers a fantastic opportunity to kickstart a career in IT support, delivering exceptional customer service while supporting end-user IT needs. What ...

First Line Support Agent Location: Birmingham - B37 7YQ (100% onsite) Pay: £14.80 per hour Clearance: BPSS & SC required Working Pattern: 12 hour shift rotation 07:00-19:00 Monday to Sunday, including bank holidays. Working an average of 37.5 hours per week based on the following … client, a reputable organisation, is hiring for driven and enthusiastic First Line Support Agents to join their Service Desk team on exciting Atos campaigns. This entry-level role offers a fantastic opportunity to kickstart a career in IT support, delivering exceptional customer service while ...

First Line Technical Support Advisor West Hull £13.45 per hour | 4 on/4 off Shift Pattern | Average 40 Hours Per Week An exciting opportunity has arisen for a First Line Technical Support Advisor to join a growing and customer-focused telecommunications … desire to build a career within the telecoms and IT sector. You will be the first point of contact for customers requiring technical support, providing professional assistance and ensuring issues are resolved efficiently. Working on a 4 on, 4 off shift pattern , you'll join a busy support ...

Support/Technical Support/1st Line Location: Fleet Job Type: Full-time Hybrid working Technical Support Consultant, where you will be the first point of contact for customers, providing rapid response, troubleshooting, and exceptional customer interaction. This role is crucial … ensuring that customers feel supported and confident in the systems they are using. Day-to-day of the role: Handle incoming support tickets related to hardware, software, and login issues. Perform basic troubleshooting for Windows 11, Office 365, Active Directory, and Azure login issues. Address queries about email ...

1st Line Support is the initial point of contact, you will be logging and prioritising requests, resolving common hardware, software, account, network, till and printer problems, guiding users through solutions, documenting actions, escalating any issues. Role Provide first-line IT support … hour lunch (8 hour day). Expected Duration 1 Year 6 Months Positions Available 1 Closing Date Friday, 23rd October 2026 Start Date Sunday, 1st November 2026 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Administrative skills Logical Team working ...

Title: 1st Line Support Engineer Location : Office based - Brighton Job Type: Permanent, Full-Time Reports to: Helpdesk Manager About Trident AtTrident,wemakeITasourceofstrength,helpingorganisationsthrivesotheycanbettersupportthepeoplewhorelyonthemeveryday click apply for full job details ...

1st Line Technical Support Base Salary: £28,000 (inclusive of £2k shift allowance) Benefits: Private healthcare, 25 days holiday + bank holidays, pension and wider company benefits Location: Peterborough Working Pattern: Full-time office based. Rotating shifts, with Friday & Saturday off one week and Sunday … networking or telecoms We’re working with a growing connectivity business in Peterborough that is looking for someone to join its technical support team. You don’t need years of experience for this one. You might have 6–12 months working within IT support with some ...

passing them on. You'll work closely with experienced colleagues, learn new technologies and have clear opportunities to progress your career within the business. 1st Line Support Technician Redhill £30,000 - £32,000 4 Days a week onsite The role You'll be supporting … technical knowledge. What you'll be doing Supporting Microsoft Windows and Microsoft 365. Working within a ticketing or IT service management system. Troubleshooting first-line technical issues. Communicating confidently with customers over the phone and by email. Managing multiple priorities while remaining organised and calm. Experience with networking ...

First Line Network Support Engineer is responsible for providing initial technical support and troubleshooting for network-related issues. They act as the first point of contact for customers or internal teams experiencing network problems, diagnosing and resolving issues where possible, or escalating more complex … problems to higher-level engineers. Position Title: First Line Network Support Engineer Key Responsibilities: Provide first-line technical support for network-related issues via phone, email, or chat. Troubleshoot and diagnose common network problems (e.g., connectivity issues, slow performance, device configuration). ...

Service Desk Engineer 1 st Line Salary:? Up to £29,000 per annum Location: South Tyneside My client, based in South Tyneside, is My client is a rapidly growing ITbusiness, who provide a managed service solution to organisations across the UK. Due to their continued growth, they … seeking a Service Desk Engineer (1 st Line), to join their already well established Service Desk team. The Role Act as the first line of support for IT issues via phone, email, and ticketing systems. Remotely troubleshoot hardware, software, and network problems, escalating when ...

fast, reliable internet. Behind every smooth connection is a support team that knows its stuff and we're looking for a First Line Support Engineer to join that team in Sheffield. In this role, you'll be the first point of contact for customers … Doing Answering and managing inbound technical support calls Handling live chat and SMS contacts from customers Logging, tracking and resolving first-line technical faults Escalating issues in line with company policy where required Administering customer accounts and supporting the sign-up process Monitoring third ...

fast, reliable internet. Behind every smooth connection is a support team that knows its stuff and we're looking for a First Line Support Engineer to join that team in Sheffield. In this role, you'll be the first point of contact for customers ...

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