1stLineSupport Engineer - Hybrid (2 days WFH) - up to 30K + 2x Overtime - Farringdon, London An exciting new opportunity has become available for a 1stLineSupport Engineer within a Microsoft Gold Partnered, Managed Service Provider (MSP) in Farringdon … London. We are looking for enthusiastic, passionate 1stLineSupport Engineer to join a forward-thinking and growing MSP. There is ample opportunity for career progression with the company thriving and experiencing a 50% expansion over the last 18 months. They are a big believer … innovation and creativity. The environment is relaxed yet professional, gone are the days of a corporate rigid structure and you will be given flexibility. 1stLineSupport Engineer experience: Windows 7 and Windows 10 Operating Systems Office 365 Exchange 2007/2010/2013/ More ❯
1stLineSupport Engineer Central London £26,000 - £28,000 + Progression + Technical Training + Certifications + Pension + Holidays + Package + Immediate Start Are you ready to launch or elevate your IT career in a fast-paced, client-focused environment? Join an … heart of Central London. In this role, you'll be the go-to person for resolving day-to-day technical issues, delivering first-class support to a diverse client base. With an ambitious growth roadmap ahead, this is your chance to step into a role that offers real … progression, varied challenges, and a chance to contribute to a business that values innovation and collaboration. As a 1stLineSupport Engineer, you'll be the front line of IT support, helping to keep systems running smoothly and users productive across More ❯
Employment Type: Permanent
Salary: £26000 - £28000/annum Progression + Technical Training
IT Support Engineer (1stLineSupport) Bristol Monday to Friday £25,000 to £28,000 + Benefits Package IT Support Engineer (1stLine) required by a really stable innovative IT MSP (Managed Service Provider) business based in modern … with the Directors and competent 2nd & 3rd Line IT experts, your skills will develop quickly. Candidates will need to have experience of 1stline IT Support. Microsoft 365 and SharePoint knowledge are key for this role. The small and collaborative team are growing as the … a thriving smaller business. This is a great chance to hold a varied role in a great company. The IT Support Engineer (1stLine) Role: * 1stLine IT Technician role. * You will support a wide range of users with a More ❯
Livingston, West Lothian, Scotland, United Kingdom Hybrid / WFH Options
THE CHANNEL RECRUITER LTD
JOB TITLE : 1stLine IT Support SALARY: £24,500 per annum SETTING: Office based with two days a week working from home after probation is completed. BENEFITS: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group Life Insurance, Income Protection, Gym … evolve. We consult, define, adapt, and deliver on real-life outcomes. We collaborate closely to bring that positive impact home. LOCATION : Livingston JOB SPECIFICATION: 1stLine IT Support This role sits within the helpdesk team at our Livingston office. Day-to-day, you will be … are also happy to consider applicants with a strong customer service background who has an interest in IT – full training will be provided. KEYWORDS : 1stLine IT Support, 1stLine, 1stLine Helpdesk, 1stLine Technical More ❯
1stLineSupport Engineer South Gloucestershire Hybrid (3 days a week onsite) £25,000 - £29,000 As a 1stLineSupport Engineer, you will play a crucial role in providing technical assistance to clients, being the first point of contact … a passion for IT, offering the chance to work with a reputable Microsoft Solutions Partner that values professional development and invests in employee growth. 1stLineSupport Engineer Key Responsibilities: Provide first-tier technical support via phone, email, remote tools and deskside. Provide … through timely and effective problem resolution. Providing on site support where required. Liaising with suppliers to raise cases and scheduling engineer visits. 1stLineSupport Engineer Essential Skills/Qualities: Previous experience in a similar 1stlinesupportMore ❯
Woodstock, Oxfordshire, South East, United Kingdom
Owen Mumford Ltd
Owen Mumford are looking to hire a talented 1stLineSupport Engineer! Could this be your next role? Scope: The … 1stLineSupport Engineer is responsible for assisting the IT Service Desk Team Lead in delivering a first-class support service to the associates of Owen Mumford. Acting primarily in a 1stlinesupport capacity, resolving issues in … are followed. Constant monitoring of any unclaimed tickets and changes, in the ITSM, to ensure all calls are allocated within the defined SLA. Providing 1stline technical support for all OM offices and associates around the globe. To maintain a high degree of customer service More ❯
Job Title: 1stLineSupport Engineer Job Type: Permanent Location: Winchester/Remote Salary: £23,000 - £28,000 p/a + £4k shift allowance (approx.) 1stLineSupport Engineer - Role & Responsibilities Provide 1stlinesupport … Analysing and recommending solutions to problems Perform on call support for 24*7 customers as part of an out of hours rota 1stLineSupport Engineer - Required Experience Microsoft Operating Systems 2+ years' experience in IT Support (1st/2nd … line level) Excellent communication skills Good telephone manner, good analytical and problem-solving skills, ability to learn quickly and cross apply knowledge Excellent customer service skills, taking pride in resolving issues for people Interviews: May 2025 Start Date: June 2025 How to Apply: Apply to Gary Hargreaves at More ❯
1stLineSupport Engineer – London - £30K + Benefits Overview: A growing and dynamic Managed Service Provider (MSP) based in central London is looking for a passionate and customer-focused 1stLineSupport Engineer to join their busy Service Desk Team. … strong focus on career progression, with opportunities to move into a 2nd Line role as you develop your skills. Role & Responsibilities: Provide 1stline IT support across Microsoft 365 environments (Outlook, Windows, Azure AD, etc.). Manage support tickets via phone … with users, ensuring high levels of service. Follow ITIL best practices and support continuous service improvements. Essential Skills & Requirements: Experience in a 1stLineSupport or similar IT role (MSP experience is a plus). Solid knowledge of Microsoft 365, Windows OS, Active More ❯
1stLineSupport Engineer – London - £30K + Benefits Overview: A growing and dynamic Managed Service Provider (MSP) based in central London is looking for a passionate and customer-focused 1stLineSupport Engineer to join their busy Service Desk Team. … strong focus on career progression, with opportunities to move into a 2nd Line role as you develop your skills. Role & Responsibilities: Provide 1stline IT support across Microsoft 365 environments (Outlook, Windows, Azure AD, etc.). Manage support tickets via phone … with users, ensuring high levels of service. Follow ITIL best practices and support continuous service improvements. Essential Skills & Requirements: Experience in a 1stLineSupport or similar IT role (MSP experience is a plus). Solid knowledge of Microsoft 365, Windows OS, Active More ❯
Sheffield, South Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Recruitment Revolution
an exciting opportunity for an SaaS/IT Support Engineer to join our multi-award-winning team. The Role at a Glance: 1stLine IT Support Engineer - Desktop, SaaS, Applications Sheffield (S8)/Hybrid 2 Fixed Days Per Week … engaging and managing clients use of our vending management system to make them more profitable and efficient Your Background/Skills: Customer Service, FirstLineSupport, Excellent Communication, Software Testing, Software Support, Client Management. More About Us: We are SB Software. Our vending management … as new clients choose to join up. A typical week as a SaaS/IT Support Engineer: + Effectively responding to first-linesupport queries from customers using the companys software via phone call and email + Providing an accurate, efficient and customer-focused More ❯
an exciting opportunity for an SaaS/IT Support Engineer to join our multi-award-winning team. The Role at a Glance: 1stLine IT Support Engineer - Desktop, SaaS, Applications Sheffield (S8)/Hybrid 2 Fixed Days Per Week … engaging and managing clients use of our vending management system to make them more profitable and efficient Your Background/Skills: Customer Service, FirstLineSupport, Excellent Communication, Software Testing, Software Support, Client Management. More About Us: We are SB Software. Our vending management … as new clients choose to join up. A typical week as a SaaS/IT Support Engineer: + Effectively responding to first-linesupport queries from customers using the company's software via phone call and email + Providing an accurate, efficient and customer More ❯
1stLine IT Support Technician, Woodstock, £25k - £30k plus benefits: A leading Managed Services Provider based on the outskirts of Oxford is looking to recruit a 1stLine IT Support Technician to work in their client’s stunning rural office … location. As part of a team of dedicated technicians, you’ll be providing 1stLineSupport to over (Apply online only) users covering cutting edge hardware, software and infrastructure technologies. The role: The 1stLine IT Support Technician will provide … of hardware, software, telephony and mobile device issues, and will have the opportunity to gain insight into infrastructure based technology. About you: The successful 1stLine IT Support Technician will need to be self-motivated, conscientious, methodical and organised, with the ability to liaise with More ❯
1stLine IT Support Technician 6-8 week contract, possible extension for 6 months or longer Redhill, Surrey - on site role £24,272 Annual Salary (Pro Rata, based on length of contract) Do you have experience in 1stLine IT Support? Are you looking for a new short term role working for a prestigious schools trust? In this role you would be providing 1stlinesupport around the school. As it is their exam season a proportion of the role will be working with … etc. This is a great role for an IT Support professional looking for work in role with possibility of extensions. The Role: * 1stline IT Support * Working for a prestigious schools trust * 6-8 week contract role with possibility of extension The Person More ❯
Owen Mumford are looking to hire a talented 1stLineSupport Engineer! Could this be your next role? Scope: The … 1stLineSupport Engineer is responsible for assisting the IT Service Desk Team Lead in delivering a first-class support service to the associates of Owen Mumford. Acting primarily in a 1stlinesupport capacity, resolving issues in … are followed. Constant monitoring of any unclaimed tickets and changes, in the ITSM, to ensure all calls are allocated within the defined SLA. Providing 1stline technical support for all OM offices and associates around the globe. To maintain a high degree of customer service More ❯
ROLE: 1stLineSupport Engineer HOURS: 37.5 hrs, Rotating shift pattern, covering between 07:00am to 5:30 pm -Permanent Role SALARY: From £ 24,440 plus benefits BASE: Clover Nook Site, Somercotes, Alfreton Eurocell are a stock market listed Plc and the market leader for … additional 1stLineSupport Engineer based at our Clover Nook Site, Somercotes. You will be responsible for handling FirstLineSupport of incident and service requests relating to all ICT Technology and SAP support for over 2000 end user … community and over 200 remote locations. Tasks include end user support, license tracking, mobile device administration and new user management. WHAT OUR 1STLINESUPPORT ENGINEERS DO: Provide helpdesk support and resolve problems to the end user's satisfaction Monitor and More ❯
1stLineSupport Engineer Location: London - Hybrid working (5 days on-site during probation; after 6 months probation, 1 day remote depending on business need) Salary: Up to £28,000 DOE Are you a motivated IT professional with a passion for customer service and problem … solving? We're looking for an experienced 1stLineSupport Engineer to join our growing team in central London. As a leading MSP, we deliver exceptional IT support services designed to boost performance, minimise downtime, and reduce operational costs. Our proactive and strategic … Responsibilities: Deliver professional, customer-focused service throughout each ticket's lifecycle Log, categorise, and prioritise tickets in line with SLAs Provide firstlinesupport via telephone and remote tools Troubleshoot and resolve incidents related to hardware, software, networks, and applications Liaise with third-party More ❯
Radcliffe, Manchester, United Kingdom Hybrid / WFH Options
Morson Talent
1stLine IT Support Location : Bury, Greater Manchester Working hours : Monday to Friday DAY SHIFT (35hrs/week) Salary : £(phone number removed)/annum Description We are seeking a customer-oriented and experienced 1stLine IT Support to join our … client growing team. As a 1stLine IT Support, you will provide technical assistance to internal users, clients, and visitors, ensuring that IT issues and requests are addressed promptly and effectively. This role is predominantly office based with some flexibility on occasion to work from … exemplified by their gold status as Investors in People and their Silver accreditation in We Invest in Wellbeing. Responsibilities Provide friendly and excellent firstlinesupport to staff, clients, and visitors based on priorities and agreed service levels. Take responsibility for setting up, maintaining, and organising More ❯
Bury, Radcliffe, Greater Manchester, United Kingdom Hybrid / WFH Options
Morson Talent
1stLine IT Support Location : Bury, Greater Manchester Working hours : Monday to Friday – DAY SHIFT (35hrs/week) Salary : £(phone number removed)/annum Description We are seeking a customer-oriented and experienced 1stLine IT Support to join our … client growing team. As a 1stLine IT Support, you will provide technical assistance to internal users, clients, and visitors, ensuring that IT issues and requests are addressed promptly and effectively. This role is predominantly office based with some flexibility on occasion to work from … exemplified by their gold status as Investors in People and their Silver accreditation in We Invest in Wellbeing. Responsibilities Provide friendly and excellent firstlinesupport to staff, clients, and visitors based on priorities and agreed service levels. Take responsibility for setting up, maintaining, and organising More ❯
Job Title: 1stLineSupport Engineer Location: Oxford (On-site) Salary: £25,000 - £27,000 DOE + Benefits About the Role We are working with a growing independent retail business based in Oxford that is looking for a friendly and proactive 1stLineSupport Engineer to join their in-house IT team. This is a fantastic opportunity for someone early in their IT career to gain hands-on experience in a supportive environment, with exposure to a wide range of technologies and retail systems. You'll be the first … tasks. Maintain inventory of IT assets and ensure equipment is up to date and secure. What We're Looking For Some experience in a 1stlinesupport role, helpdesk, or IT technician position (retail sector experience a plus). Basic understanding of: Windows 10/ More ❯
1stLineSupport Engineer – Financial Services – Up to £35K A leading private equity firm with a strong track record of growth and success is expanding its Helpdesk function. We’re looking for a motivated 1stLineSupport/Helpdesk Engineer … our team and help deliver high-quality support to our users, ensuring reliability, security, and excellent service. About the Role: As a 1stLineSupport Engineer, you will be the first point of contact for IT support within the business. You … ll manage support tickets, communicate directly with users, and resolve issues related to laptop setups, Microsoft 365, and general IT security. This role is ideal for someone early in their IT career—whether just starting out or with limited experience—who is eager to grow in a dynamic More ❯
1stLineSupport Engineer – Financial Services – Up to £35K A leading private equity firm with a strong track record of growth and success is expanding its Helpdesk function. We’re looking for a motivated 1stLineSupport/Helpdesk Engineer … our team and help deliver high-quality support to our users, ensuring reliability, security, and excellent service. About the Role: As a 1stLineSupport Engineer, you will be the first point of contact for IT support within the business. You … ll manage support tickets, communicate directly with users, and resolve issues related to laptop setups, Microsoft 365, and general IT security. This role is ideal for someone early in their IT career—whether just starting out or with limited experience—who is eager to grow in a dynamic More ❯
We are seeking a dedicated and proactive IT 1stlineSupport Technician who thrives in a collaborative environment. The successful candidate will have a strong interest in IT, with a focus on maintaining and improving the IT systems in an industrial/manufacturing setting. Client … sustainability, they are known for their quality output and the superior support they provide to their clients across Leeds. Description Providing firstlinesupport for all IT-related issues. Assisting with IT projects and contributing to the development of the IT infrastructure. Maintaining and … staff on IT systems and procedures. Ensuring compliance with IT policies and procedures. Maintaining accurate and up-to-date IT documentation. Profile A successful 1stlineSupport Technician should have: A relevant qualification in IT or a related field. Proven problem-solving skills. Strong communication More ❯
We are seeking a dedicated and proactive IT 1stlineSupport Technician who thrives in a collaborative environment. The successful candidate will have a strong interest in IT, with a focus on maintaining and improving the IT systems in an industrial/manufacturing setting. Client … sustainability, they are known for their quality output and the superior support they provide to their clients across Leeds. Description Providing firstlinesupport for all IT-related issues. Assisting with IT projects and contributing to the development of the IT infrastructure. Maintaining and … staff on IT systems and procedures. Ensuring compliance with IT policies and procedures. Maintaining accurate and up-to-date IT documentation. Profile A successful 1stlineSupport Technician should have: A relevant qualification in IT or a related field. Proven problem-solving skills. Strong communication More ❯
1stLine Customer Support Analyst - BPSS, End User Support Up to £165 per day (Inside IR35 - Umbrella) Primarily Remote (Must be UK Based) 3-Month contract I am currently working with a leading UK consultancy who require an IT literate, 1stLine Customer Support Analyst with an understanding of Telephony systems to work on a 7am … 7pm shift pattern (Monday - Friday) for their end client. Key Requirements: Exceptional communication skills and excellent telephone manner Previous Customer Support/1stLineSupport/End User Support experience IT Literate, ability to understand Telephony systems Ability to work More ❯
1stLine Customer Support Analyst - BPSS, End User Support Up to £165 per day (Inside IR35 - Umbrella) Primarily Remote (Must be UK Based) 3-Month contract I am currently working with a leading UK consultancy who require an IT literate, 1stLine Customer Support Analyst with an understanding of Telephony systems to work on a 7am … 7pm shift pattern (Monday - Friday) for their end client. Key Requirements: Exceptional communication skills and excellent telephone manner Previous Customer Support/1stLineSupport/End User Support experience IT Literate, ability to understand Telephony systems Ability to work More ❯
