10 of 10 1st Line Support Jobs in the Midlands

1st Line Support Agent (Help Desk) Birmingham £15.48 per hour Ongoing Temporary Contract Flexible shifts (Days/Nights, weekends & bank holidays) About the Role Step into a fast-paced, forward-thinking company where your development genuinely matters. Based in modern Birmingham offices, you’ll join … store technical faults, you’ll handle a mix of challenges that keep the business running smoothly. What You’ll Do Provide quick, reliable first-line support across corporate and retail systems. Troubleshoot issues with payroll, retail equipment, applications, and more. Deliver excellent customer service with ...

exciting opportunity has arisen for a 1st Line Support Engineer to work with a fantastic business, based in Nottingham to respond and resolve any staff technical queries and escalations to 2nd and 3rd line. As a 1st Line Support Engineer … require the following essentials: Background of working in a 1st Line/Helpdesk role Good understanding of Office 365 and Active Directory Great communication skills, to communicate with colleagues Ability to identify process improvement As part of the 1st Line Support Engineer ...

service. Opportunities like this do not come around often! Role The purpose of this role is to provide a confident, friendly and efficient 1st Line support service to our NHS customers and partners within Nottinghamshire. Working within the 1st Line support … NASP, LSP and third-party suppliers on behalf of NHIS customers To monitor calls logged on the service desk and inform the First Line Support Team Leader To ensure customer complaints are escalated to the First Line Support Team Leader ...

1st Line Business Central Support Consultant Wolverhampton - Hybrid 3 office/2 home £28,000 - £34,000 We are seeking a 1st Line Business Central Support Consultant to join a growing support team, providing high-quality assistance … will have experience with providing Microsoft Dynamics 365 Business Central consulting and support, coupled with a passion for delivering excellent customer service. 1st Line Business Central Support Consultant Key Responsibilities: Assist in maintaining the smooth running of the helpdesk by logging cases received ...

1st Line Support Engineer | MSP Environment | Near Coventry | £25,000–£27,000 + Progression + Training Looking to kick your IT career up a gear? Join a fast-growing Managed Service Provider near Coventry , where no two days are the same and your technical skills … environment, exposure to loads of different tech, and a genuine path to 2nd line and beyond. What you’ll be doing: Providing 1st line support to a wide range of clients across the UK Troubleshooting issues across Windows, Microsoft 365, networking, and hardware ...

1st Line Technical Support Analyst £31,206 per annum Hybrid - with occasional travel to one of our offices (Milton Keynes, Peterborough, Rushden or Boston) Full Time, Permanent We have an opportunity for an IT 1st Line Technical Support Analyst … join us to be resp onsible for delive ring a high-quality technology support service providing excellent customer service to all employees of Amplius . Salary: £ 31,206 per year Contract: Permanent, full time Your week: 36.25 hours (Monday to Friday 9am 5:15pm) Location: Hybrid, with ...

market share goal of "one in five" in 2023, we have launched our new goal - Mission 365 - targeting £365 million of sales. The 1st Line Support Analyst is the first point of contact for all IT-related incidents and service requests. The role is responsible … ITSM tool. Perform triage to determine ticket urgency, impact, and appropriate resolution path. Identify recurring or related issues and link tickets accordingly. First-Line Troubleshooting & Resolution Provide first-time fixes using standard troubleshooting steps, documented workarounds, and knowledge base articles. Assist with password resets, account unlocks, software installations ...

National IT have an exciting opportunity for a talented IT Professional to join the NIT Onsite Support Team based at Bardon. The role will initially support the project team from a software and automation testing perspective then transitioning to onsite software and hardware support. The preferred … candidate will have experience of working within automated distribution centres and providing IT support to the DC end users from a software and hardware perspective. Knowledge and experience of working with IT teams to deliver successful software projects is required. Experience with integrating and/or operating Manhattan ...

Exciting NEW Role Available! First Line Customer Support Based in Wolverhampton £12.60 per hour Full Time Rota Basis - Working hours between 5:00am and 11:00pm Temporary to permanent Our client is currently recruiting for a First Line Customer Support Advisor … emails into incident ticketing tool. Provide initial assessment of all incidents/requests, attempt to resolve, and/or refer to other support areas. Maintain high level of first-time fix rate to achieve Service Desk targets. Maintain detailed and accurate records of actions taken to support ...

Looking to move away from retail, hospitality or shift work – and build a career that actually gives you long-term stability and flexibility? Cyber Security is one of the fastest-growing industries in the world ...