11 of 11 1st Line Support Jobs in the Midlands

1st Line Support Agent/IT Help Desk/Service Desk Analyst Birmingham? £16.02 per hour? Ongoing Temporary Contract? Flexible shifts (Days/Nights, weekends & bank holidays) About the Role Step into a fast-paced, forward-thinking company where your development genuinely matters. Based … modern Birmingham offices, you’ll join an energetic and supportive IT Service Desk team that’s big on training and internal progression.As a 1st Line Support Agent/IT Support Technician , you’ll act as the first point of contact for all corporate ...

into Fujitsu—your next role is just a click away Reed Talent Solutions are working in partnership with Fujitsu on the search for a 1st Line Support Engineer at their Birmingham site. 1st Line WAN Network Engineer - Birmingham (On-site) | £15/… Pattern: Monday - Friday: 9am - 5pm The Opportunity: Are you ready to take the next step in your networking career? Whether you're an experienced 1st Line Network Engineer or looking for a fresh challenge, this is your chance to join a dynamic 24/7 operations team ...

First Line Support Location: Nottingham (Accessible via public transport) Salary: £29,000 - £32,000 (Depending on Experience) Hours: 37.5 (Shifts on a rota basis) Shift Pattern: 8:30am - 5pm 4:30pm - 1am 12:30am - 9am SF Recruitment are recruiting for a First Line Support for our Nottingham based client. As the First Line Support you will be responsible to support a wide range of Incidents and Requests via telephone, E-mail, and Live Chat. In this role, you will be expected to provide a high standard ...

First Line Support Assistant Location: Nottingham Salary: Up to £28,000 dependent on experience Hours: 37.5 hours per week (flexible hours) A Nottingham-based organisation is currently seeking a First Line Support Analyst to join it's team. The successful candidate will … provide first-line technical assistance, supporting users via phone, email, and live chat. This role requires a strong customer-focused approach, with responsibility for diagnosing and resolving incidents efficiently and professionally, aiming for first-time resolution wherever possible and in line with agreed service level targets. ...

Technical Support Analyst – 1st Line £25,191 - £28,605 – plus benefits – Hybrid working pattern Glenfield, Leicestershire Your new company Hays Recruitment have partnered with Leicestershire County Council in the search for a 1st line Technical Support Analyst. Working as part … technology Experience with help desk ticketing systems Understanding the importance of updating customers and managing expectations Ability to be customer lead and prioritise a 1st time fix approach The role is on a 4 week shift pattern and you will need to be within 45 minutes of the location ...

1st Line Technical Support - Nottingham - £24,000 A fantastic opportunity for someone looking to start or develop their IT career. You'll be the first point of contact on a busy Service Desk, handling calls, emails and tickets while providing excellent customer service. Role Highlights … First-line IT support for password resets, account admin, mailbox requests and basic troubleshooting. Log and manage tickets accurately in the ITSM tool. Escalate issues when needed and keep users updated throughout. Follow ITIL-aligned processes and SLAs. What We Need: Strong communication skills and confidence ...

Service Desk/1st Line Technical Support - Nottingham - £24,000 A fantastic opportunity for someone looking to start or develop their IT career. You'll be the first point of contact on a busy Service Desk, handling calls, emails and tickets while providing excellent customer … service. Role Highlights: First-line IT support for password resets, account admin, mailbox requests and basic troubleshooting. Log and manage tickets accurately in the ITSM tool. Escalate issues when needed and keep users updated throughout. Follow ITIL-aligned processes and SLAs. What We Need: Strong communication ...

Exciting NEW Role Available! First Line Customer Support Based in Wolverhampton £12.60 per hour Full Time Rota Basis - Working hours between 5:00am and 11:00pm Temporary to permanent Our client is currently recruiting for a First Line Customer Support Advisor … emails into incident ticketing tool. Provide initial assessment of all incidents/requests, attempt to resolve, and/or refer to other support areas. Maintain high level of first-time fix rate to achieve Service Desk targets. Maintain detailed and accurate records of actions taken to support ...

Opportunity Pinewood.AI currently has an exciting opportunity for an experienced, enthusiastic and customer-focused Support Consultant to join the team and help deliver an exceptional service to the end users of our cloud-based system application (Dealer Management System). As a Customer Support Consultant … join Pinewood.AI? This is an exciting opportunity to connect, communicate, and make a real impact across a global technology business. As a First Line Support Consultant at Pinewood.AI, you'll be on the frontline of our customer experience building trust, driving clarity, and delivering outstanding support ...

Looking to move away from retail, hospitality or shift work – and build a career that actually gives you long-term stability and flexibility? Cyber Security is one of the fastest-growing industries in the world ...

global client based in Stafford has an urgent requirement for an IT Support Engineer to join on a 12 month rolling contract basis. This is a fantastic role and company name to get on your CV helping you progress with your IT career. REQUIRED SKILLS: - - Active Directory - Password … resets, adding new users - Windows imaging, troubleshooting, hardware break/fix - Basic network and server support - Excellent communication skills Please send across your most recent CV in application to this role. ...