Birmingham, West Midlands, England, United Kingdom
Reed Talent Solutions
Reed Talent Solutions are working in partnership with Fujitsu on the search for a 1stLineSupport Engineer at their Birmingham site. 1stLine WAN Network Engineer - Birmingham (On-site) | £15/hr | Temp Contract Start Date: ASAP 6 month rolling contract Working Pattern: 4 days on (7am-7pm), 4 days off … nights on (7pm-7am), 4 nights off The Opportunity: Are you ready to take the next step in your networking career? Whether you're an experienced 1stLine Network Engineer or looking for a fresh challenge, this is your chance to join a dynamic 24/7 operations team supporting a global customer WAN estate. This role … development every step of the way. What You’ll Be Doing Act as the first point of contact for WAN-related incidents and alerts Perform triage, basic configuration, and 1stline troubleshooting Monitor and maintain global network infrastructure Escalate complex issues while maintaining ownership and accountability Collaborate with 2nd and 3rd line teams to build More ❯
Lincoln, Lincolnshire, England, United Kingdom Hybrid / WFH Options
Corriculo Ltd
Support Analyst, 1stline, Service Desk, Healthcare COR7353 This is a great opportunity for an enthusiastic and personable 1stLineSupport Analyst or Service Desk Analyst, looking for a varied role within an enterprise, multi-site environment that offers structured career progression and development. The Role Working in a sector … is to find someone that is energetic, enthusiastic, technically-curious, with a genuine desire to develop a career in IT support, coupled with a “can-do” attitude! 1stline IT support, with service desk experience preferred Microsoft desktop technologies such as Windows 10 Office 365 Active Directory Citrix Any experience of providing IT … hear from you! If, though, you think this role could be right for you and you’d like to learn more, then please apply now! Support Analyst, 1stline, Service Desk Analyst, Healthcare Corriculo Ltd acts as an employment agency and an employment business. #GB, #ChannelB More ❯
Mansfield, Nottinghamshire, East Midlands, United Kingdom
Nextech Group Limited
Job Title: 1stLine IT Support Engineer Location: Mansfield (On-Site) Salary: Up to £28,000 per annum + benefits Are you an enthusiastic 1stLine IT Support Engineer looking to grow your career in a hands-on role? We're working with a leading manufacturing business in Mansfield seeking … a motivated support engineer to provide day-to-day IT assistance to staff across the organisation. This is an excellent opportunity for someone with a passion for IT who enjoys solving problems, supporting users, and working with a wide range of technologies in a fast-paced environment. Key Responsibilities Act as the first point of contact for IT … using the ticketing system. Assist with IT equipment audits, patching, and system maintenance. What You'll Bring Previous experience in an IT support or service desk role (1stLine). Good knowledge of Microsoft environments (Windows OS, Office 365, Active Directory). Basic networking knowledge (DNS, DHCP, TCP/IP). Strong problem-solving and More ❯
Chesterfield, Derbyshire, East Midlands, United Kingdom Hybrid / WFH Options
Nextech Group Limited
Job Title: 1stLine IT Support Engineer (MSP) Location: Chesterfield (Hybrid) Salary: Up to £28,000 Are you a motivated 1stLine IT Support Engineer looking to develop your career within a thriving Managed Service Provider (MSP) ? This is an exciting opportunity to work with a variety of clients and … technologies, gaining valuable experience in a supportive and fast-paced environment. Key Responsibilities Act as the first point of contact for client IT support requests via phone, email, and remote tools. Diagnose and resolve a wide range of technical issues across hardware, software, and networks. Provide support for Microsoft 365, Windows 10/11, and core … where necessary. Maintain accurate documentation in the ticketing system. Assist with client projects, such as migrations, upgrades, and new system rollouts. What You'll Bring Previous experience in a 1stLine or Service Desk role , ideally within an MSP. Strong knowledge of Microsoft environments (Windows OS, O365, Active Directory). Basic networking understanding (DNS, DHCP, TCP/ More ❯
1stlinesupport engineer Location: St Ives, Cambridgeshire Permanent role Standard office hours salary: £25,400-£28,000 A close-knit, growing IT support team looking for someone with at least one year of hands-on experience providing technical support to businesses. If youre someone who enjoys solving problems, learning new … We value clear, friendly communication, and a willingness to adapt because no two clients or days are ever quite the same. The role's main responsibilities:- Providing technical support via telephone and use of remote control software, with occasional site visits Investigating hardware, software and malware issues Maintaining accurate documentation Create and follow standard operating processes (SOPs) Monitoring … progress of tickets Installing and configuring hardware and software Providing support for Microsoft 365 including SharePoint, and managing users and email accounts Management of email services on mobile devices and tablets Liaising with customers via email and phone Desirable skills and experience:- Microsoft 365 good working knowledge of 365 portal, setting up new accounts, Outlook, SharePoint, Teams etc. More ❯
1stlinesupport engineer Location: St Ives, Cambridgeshire Permanent role Standard office hours salary: £25,400-£28,000 A close-knit, growing IT support team looking for someone with at least one year of hands-on experience providing technical support to businesses. If youre someone who enjoys solving problems, learning new … We value clear, friendly communication, and a willingness to adapt because no two clients or days are ever quite the same. The role's main responsibilities:- Providing technical support via telephone and use of remote control software, with occasional site visits Investigating hardware, software and malware issues Maintaining accurate documentation Create and follow standard operating processes (SOPs) Monitoring … progress of tickets Installing and configuring hardware and software Providing support for Microsoft 365 including SharePoint, and managing users and email accounts Management of email services on mobile devices and tablets Liaising with customers via email and phone Desirable skills and experience:- Microsoft 365 good working knowledge of 365 portal, setting up new accounts, Outlook, SharePoint, Teams etc. More ❯
1stlinesupport engineer Location: St Ives, Cambridgeshire Permanent role Standard office hours salary: £25,400-£28,000 A close-knit, growing IT support team looking for someone with at least one year of hands-on experience providing technical support to businesses. If youre someone who enjoys solving problems, learning new … We value clear, friendly communication, and a willingness to adapt because no two clients or days are ever quite the same. The role's main responsibilities:- Providing technical support via telephone and use of remote control software, with occasional site visits Investigating hardware, software and malware issues Maintaining accurate documentation Create and follow standard operating processes (SOPs) Monitoring … progress of tickets Installing and configuring hardware and software Providing support for Microsoft 365 including SharePoint, and managing users and email accounts Management of email services on mobile devices and tablets Liaising with customers via email and phone Desirable skills and experience:- Microsoft 365 good working knowledge of 365 portal, setting up new accounts, Outlook, SharePoint, Teams etc. More ❯
1stlinesupport engineer Location: St Ives, Cambridgeshire Permanent role Standard office hours salary: £25,400-£28,000 A close-knit, growing IT support team looking for someone with at least one year of hands-on experience providing technical support to businesses. If youre someone who enjoys solving problems, learning new … We value clear, friendly communication, and a willingness to adapt because no two clients or days are ever quite the same. The role's main responsibilities:- Providing technical support via telephone and use of remote control software, with occasional site visits Investigating hardware, software and malware issues Maintaining accurate documentation Create and follow standard operating processes (SOPs) Monitoring … progress of tickets Installing and configuring hardware and software Providing support for Microsoft 365 including SharePoint, and managing users and email accounts Management of email services on mobile devices and tablets Liaising with customers via email and phone Desirable skills and experience:- Microsoft 365 good working knowledge of 365 portal, setting up new accounts, Outlook, SharePoint, Teams etc. More ❯
1stlinesupport engineer Location: St Ives, Cambridgeshire Permanent role Standard office hours salary: £25,400-£28,000 A close-knit, growing IT support team looking for someone with at least one year of hands-on experience providing technical support to businesses. If youre someone who enjoys solving problems, learning new … We value clear, friendly communication, and a willingness to adapt because no two clients or days are ever quite the same. The role's main responsibilities:- Providing technical support via telephone and use of remote control software, with occasional site visits Investigating hardware, software and malware issues Maintaining accurate documentation Create and follow standard operating processes (SOPs) Monitoring … progress of tickets Installing and configuring hardware and software Providing support for Microsoft 365 including SharePoint, and managing users and email accounts Management of email services on mobile devices and tablets Liaising with customers via email and phone Desirable skills and experience:- Microsoft 365 good working knowledge of 365 portal, setting up new accounts, Outlook, SharePoint, Teams etc. More ❯
1stlinesupport engineer Location: St Ives, Cambridgeshire Permanent role Standard office hours salary: £25,400-£28,000 A close-knit, growing IT support team looking for someone with at least one year of hands-on experience providing technical support to businesses. If youre someone who enjoys solving problems, learning new … We value clear, friendly communication, and a willingness to adapt because no two clients or days are ever quite the same. The role's main responsibilities:- Providing technical support via telephone and use of remote control software, with occasional site visits Investigating hardware, software and malware issues Maintaining accurate documentation Create and follow standard operating processes (SOPs) Monitoring … progress of tickets Installing and configuring hardware and software Providing support for Microsoft 365 including SharePoint, and managing users and email accounts Management of email services on mobile devices and tablets Liaising with customers via email and phone Desirable skills and experience:- Microsoft 365 good working knowledge of 365 portal, setting up new accounts, Outlook, SharePoint, Teams etc. More ❯
1stlinesupport engineer Location: St Ives, Cambridgeshire Permanent role Standard office hours salary: £25,400-£28,000 A close-knit, growing IT support team looking for someone with at least one year of hands-on experience providing technical support to businesses. If youre someone who enjoys solving problems, learning new … We value clear, friendly communication, and a willingness to adapt because no two clients or days are ever quite the same. The role's main responsibilities:- Providing technical support via telephone and use of remote control software, with occasional site visits Investigating hardware, software and malware issues Maintaining accurate documentation Create and follow standard operating processes (SOPs) Monitoring … progress of tickets Installing and configuring hardware and software Providing support for Microsoft 365 including SharePoint, and managing users and email accounts Management of email services on mobile devices and tablets Liaising with customers via email and phone Desirable skills and experience:- Microsoft 365 good working knowledge of 365 portal, setting up new accounts, Outlook, SharePoint, Teams etc. More ❯
1stlinesupport engineer Location: St Ives, Cambridgeshire Permanent role Standard office hours salary: £25,400-£28,000 A close-knit, growing IT support team looking for someone with at least one year of hands-on experience providing technical support to businesses. If youre someone who enjoys solving problems, learning new … We value clear, friendly communication, and a willingness to adapt because no two clients or days are ever quite the same. The role's main responsibilities:- Providing technical support via telephone and use of remote control software, with occasional site visits Investigating hardware, software and malware issues Maintaining accurate documentation Create and follow standard operating processes (SOPs) Monitoring … progress of tickets Installing and configuring hardware and software Providing support for Microsoft 365 including SharePoint, and managing users and email accounts Management of email services on mobile devices and tablets Liaising with customers via email and phone Desirable skills and experience:- Microsoft 365 good working knowledge of 365 portal, setting up new accounts, Outlook, SharePoint, Teams etc. More ❯
1stlinesupport engineer Location: St Ives, Cambridgeshire Permanent role Standard office hours salary: £25,400-£28,000 A close-knit, growing IT support team looking for someone with at least one year of hands-on experience providing technical support to businesses. If youre someone who enjoys solving problems, learning new … We value clear, friendly communication, and a willingness to adapt because no two clients or days are ever quite the same. The role's main responsibilities:- Providing technical support via telephone and use of remote control software, with occasional site visits Investigating hardware, software and malware issues Maintaining accurate documentation Create and follow standard operating processes (SOPs) Monitoring … progress of tickets Installing and configuring hardware and software Providing support for Microsoft 365 including SharePoint, and managing users and email accounts Management of email services on mobile devices and tablets Liaising with customers via email and phone Desirable skills and experience:- Microsoft 365 good working knowledge of 365 portal, setting up new accounts, Outlook, SharePoint, Teams etc. More ❯
1stlinesupport engineer Location: St Ives, Cambridgeshire Permanent role Standard office hours salary: £25,400-£28,000 A close-knit, growing IT support team looking for someone with at least one year of hands-on experience providing technical support to businesses. If youre someone who enjoys solving problems, learning new … We value clear, friendly communication, and a willingness to adapt because no two clients or days are ever quite the same. The role's main responsibilities:- Providing technical support via telephone and use of remote control software, with occasional site visits Investigating hardware, software and malware issues Maintaining accurate documentation Create and follow standard operating processes (SOPs) Monitoring … progress of tickets Installing and configuring hardware and software Providing support for Microsoft 365 including SharePoint, and managing users and email accounts Management of email services on mobile devices and tablets Liaising with customers via email and phone Desirable skills and experience:- Microsoft 365 good working knowledge of 365 portal, setting up new accounts, Outlook, SharePoint, Teams etc. More ❯
1stlinesupport engineer Location: St Ives, Cambridgeshire Permanent role Standard office hours salary: £25,400-£28,000 A close-knit, growing IT support team looking for someone with at least one year of hands-on experience providing technical support to businesses. If youre someone who enjoys solving problems, learning new … We value clear, friendly communication, and a willingness to adapt because no two clients or days are ever quite the same. The role's main responsibilities:- Providing technical support via telephone and use of remote control software, with occasional site visits Investigating hardware, software and malware issues Maintaining accurate documentation Create and follow standard operating processes (SOPs) Monitoring … progress of tickets Installing and configuring hardware and software Providing support for Microsoft 365 including SharePoint, and managing users and email accounts Management of email services on mobile devices and tablets Liaising with customers via email and phone Desirable skills and experience:- Microsoft 365 good working knowledge of 365 portal, setting up new accounts, Outlook, SharePoint, Teams etc. More ❯
1stlinesupport engineer Location: St Ives, Cambridgeshire Permanent role Standard office hours salary: £25,400-£28,000 A close-knit, growing IT support team looking for someone with at least one year of hands-on experience providing technical support to businesses. If youre someone who enjoys solving problems, learning new … We value clear, friendly communication, and a willingness to adapt because no two clients or days are ever quite the same. The role's main responsibilities:- Providing technical support via telephone and use of remote control software, with occasional site visits Investigating hardware, software and malware issues Maintaining accurate documentation Create and follow standard operating processes (SOPs) Monitoring … progress of tickets Installing and configuring hardware and software Providing support for Microsoft 365 including SharePoint, and managing users and email accounts Management of email services on mobile devices and tablets Liaising with customers via email and phone Desirable skills and experience:- Microsoft 365 good working knowledge of 365 portal, setting up new accounts, Outlook, SharePoint, Teams etc. More ❯
1stlinesupport engineer Location: St Ives, Cambridgeshire Permanent role Standard office hours salary: £25,400-£28,000 A close-knit, growing IT support team looking for someone with at least one year of hands-on experience providing technical support to businesses. If youre someone who enjoys solving problems, learning new … We value clear, friendly communication, and a willingness to adapt because no two clients or days are ever quite the same. The role's main responsibilities:- Providing technical support via telephone and use of remote control software, with occasional site visits Investigating hardware, software and malware issues Maintaining accurate documentation Create and follow standard operating processes (SOPs) Monitoring … progress of tickets Installing and configuring hardware and software Providing support for Microsoft 365 including SharePoint, and managing users and email accounts Management of email services on mobile devices and tablets Liaising with customers via email and phone Desirable skills and experience:- Microsoft 365 good working knowledge of 365 portal, setting up new accounts, Outlook, SharePoint, Teams etc. More ❯
1stlinesupport engineer Location: St Ives, Cambridgeshire Permanent role Standard office hours salary: £25,400-£28,000 A close-knit, growing IT support team looking for someone with at least one year of hands-on experience providing technical support to businesses. If youre someone who enjoys solving problems, learning new … We value clear, friendly communication, and a willingness to adapt because no two clients or days are ever quite the same. The role's main responsibilities:- Providing technical support via telephone and use of remote control software, with occasional site visits Investigating hardware, software and malware issues Maintaining accurate documentation Create and follow standard operating processes (SOPs) Monitoring … progress of tickets Installing and configuring hardware and software Providing support for Microsoft 365 including SharePoint, and managing users and email accounts Management of email services on mobile devices and tablets Liaising with customers via email and phone Desirable skills and experience:- Microsoft 365 good working knowledge of 365 portal, setting up new accounts, Outlook, SharePoint, Teams etc. More ❯
1stlinesupport engineer Location: St Ives, Cambridgeshire Permanent role Standard office hours salary: £25,400-£28,000 A close-knit, growing IT support team looking for someone with at least one year of hands-on experience providing technical support to businesses. If youre someone who enjoys solving problems, learning new … We value clear, friendly communication, and a willingness to adapt because no two clients or days are ever quite the same. The role's main responsibilities:- Providing technical support via telephone and use of remote control software, with occasional site visits Investigating hardware, software and malware issues Maintaining accurate documentation Create and follow standard operating processes (SOPs) Monitoring … progress of tickets Installing and configuring hardware and software Providing support for Microsoft 365 including SharePoint, and managing users and email accounts Management of email services on mobile devices and tablets Liaising with customers via email and phone Desirable skills and experience:- Microsoft 365 good working knowledge of 365 portal, setting up new accounts, Outlook, SharePoint, Teams etc. More ❯
Are you looking to develop your IT Support career? Would you like to work on more complex issues without having to pass them on so quickly? Learn from others? If you have 12+ months of IT helpdesk experience and are looking for a role with a leading enterprise organisation where internal progression is encouraged, then keep reading – we … may have the perfect match for you. You’d be joining a really friendly and collaborative IT team based in Hinckley, Leicestershire who support users nationwide. It’s a hybrid role 3 days in the office, 2 from home. You will provide a single point of contact for internal users across the UK for support with … are looking to progress in an IT Support career and have the following: At least 12 months’ experience of working on a busy IT Help Desk/1stlinesupport role Excellent communication and interpersonal skills Excellent customer service skills Experience of supporting Microsoft technologies (Windows 10/11. O365, MS Office, Active More ❯
Are you looking to develop your IT Support career? Would you like to work on more complex issues without having to pass them on so quickly? Learn from others? If you have 12+ months of IT helpdesk experience and are looking for a role with a leading enterprise organisation where internal progression is encouraged, then keep reading we … may have the perfect match for you. You d be joining a really friendly and collaborative IT team based in Hinckley, Leicestershire who support users nationwide. It s a hybrid role 3 days in the office, 2 from home. You will provide a single point of contact for internal users across the UK for support with … are looking to progress in an IT Support career and have the following: At least 12 months experience of working on a busy IT Help Desk/1stlinesupport role Excellent communication and interpersonal skills Excellent customer service skills Experience of supporting Microsoft technologies (Windows 10/11. O365, MS Office, Active More ❯
Leicester, Leicestershire, United Kingdom Hybrid / WFH Options
Digital Waffle
Job Title: FirstLineSupport Analyst Location: Leicester (Hybrid after probation) Salary: £ 24,000 Overview: A leading organisation is currently seeking a motivated and customer focused FirstLine Service Desk Analyst to join its dynamic IT support team. As a FirstLine Service Desk Analyst, you'll serve as the … first point of contact for IT support queries, assisting users across the organisation. You'll be responsible for logging, troubleshooting, and resolving incidents and service requests via multiple communication channels, all while maintaining outstanding customer service standards. Key Responsibilities: Provide first-level IT support for hardware, software, mobile devices, and other technical equipment. Log and resolve … incidents, problems, and service requests both remotely and in- person. Accurately document issues to ensure smooth escalation and resolution by other support teams. Monitor and manage tickets in line with agreed Service Level Agreements (SLAs). Support onboarding processes for new team members, ensuring appropriate account and system access. Follow defined supportMore ❯
Leegomery, Telford, Shropshire, England, United Kingdom
Hays Specialist Recruitment Limited
Your new company Hays are working with a business in Telford who are looking for a hands-on and customer-focused IT support professional to provide first-line technical assistance across multiple properties to provide essential technical support. This role is critical during a transitional period and involves hands-on troubleshooting, equipment maintenance, and client-facing … skills, technical confidence, and the ability to manage competing priorities while maintaining a high standard of customer service. Your new role Monitor and respond to IT helpdesk tickets, resolving 1stline issues. Support hardware, software, user access, and Wi-Fi troubleshooting. Maintain IT equipment and asset records. Assist with equipment setup and relocation. Liaise with … third-party providers and escalate issues as needed. Provide IT support for events, including Wi-Fi setup and client troubleshooting. What you'll need to succeed Strong administrative and IT support skills. Proficient in Microsoft Office 365 (Excel, Outlook, Word). Excellent communication and customer service abilities. Highly organised with strong time management. Driving licence and More ❯
Gotpeople are working closely with a dynamic local IT comapny are are looking for Technical support Analysts. The successful candidates should have: A minimum of 1 year experience working in a busy Technical Service Desk role, ideally at an MSP Excellent customer service and communication skills (verbal and written) Be able to drive to site for the shift … problem-solving skills RESPONSIBILITIES Customer Service Acting as the first point of contact via phone, email or ticket Providing a friendly, quick and helpful experience for our clients Providing 1st level support remotely Escalating tickets to 2nd line team and collaborating with team members Use of our ticketing system Use our ticketing system to work … apply remediation actions as indicated by our processes Review regularly scheduled/automated actions as indicated by our processes Communication, Reporting and Risk Escalate tickets that require Technical Support Analyst assistance Communicate to the client the status of their ticket every step of the way, notify them of any changes or outages related to their issue Identify, communicate More ❯
Northampton, Wootton, West Northamptonshire, Northamptonshire, United Kingdom
Gotpeople
Gotpeople are working closely with a dynamic local IT comapny are are looking for Technical support Analysts. The successful candidates should have: A minimum of 1 year experience working in a busy Technical Service Desk role, ideally at an MSP Excellent customer service and communication skills (verbal and written) Be able to drive to site for the shift … problem-solving skills RESPONSIBILITIES Customer Service Acting as the first point of contact via phone, email or ticket Providing a friendly, quick and helpful experience for our clients Providing 1st level support remotely Escalating tickets to 2nd line team and collaborating with team members Use of our ticketing system Use our ticketing system to work … apply remediation actions as indicated by our processes Review regularly scheduled/automated actions as indicated by our processes Communication, Reporting and Risk Escalate tickets that require Technical Support Analyst assistance Communicate to the client the status of their ticket every step of the way, notify them of any changes or outages related to their issue Identify, communicate More ❯
