6 of 6 1st Line Support Jobs in the Midlands

1st Line IT Support Engineer role working for a leading property firm in Birmingham city centre. The role is full time and offers 1 day working from home (Friday). Client Details My client is a successful property organisation based in Birmingham city centre looking … 1st line IT Support Engineer. Description Provide first-line IT support to users, responding to queries and troubleshooting issues. Log and manage support tickets, ensuring timely resolution or escalation where necessary. Set up and configure hardware, software and user ...

1st Line IT Support Engineer role working for a leading property firm in Birmingham city centre. The role is full time and fully office based. Client Details My client is a successful property organisation based in Birmingham city centre looking for a 1st line … advice. Document processes and update technical manuals as needed. Collaborate with the wider IT team to improve systems and processes. Profile A successful 1st Line IT Support Engineer should have: Previous experience in an IT support role. Strong technical troubleshooting skills ...

1st Line IT Support Tamworth (5 days on-site) £26,000 - £30,000 + Training + Progression + Benefits Are you a customer-focused IT professional looking to develop your career in a fast-paced support environment where you will be the first … make a real impact on user experience? This is a great opportunity to join a growing IT team where you will provide front-line support to end users, handling a wide range of service requests via phone, email and ticketing systems. You will be responsible ...

First Line Support Agent Location: Birmingham - B37 7YQ (100% onsite) Pay: £14.80 per hour Clearance: BPSS & SC required Working Pattern: 12 hour shift rotation 07:00-19:00 Monday to Sunday, including bank holidays. Working an average of 37.5 hours per week based on the following … client, a reputable organisation, is hiring for driven and enthusiastic First Line Support Agents to join their Service Desk team on exciting Atos campaigns. This entry-level role offers a fantastic opportunity to kickstart a career in IT support, delivering exceptional customer service while ...

Support Analyst | Hybrid | £25,500 About the Role We're recruiting a First Line IT Support Engineer for small, friendly, collaborative, and social IT team. You'll be the first point of contact for IT issues, managing incoming tickets, troubleshooting hardware/software problems … escalating complex cases to senior engineers. This role provides a strong foundation for progression into 2nd line, networking, or cloud roles. You'll work in a supportive environment where team lunches, knowledge sharing, and celebrating wins are part of the culture, making it ideal for someone who enjoys ...

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