1st Line Support Jobs in the Midlands

1 to 25 of 61 1st Line Support Jobs in the Midlands

Support Analyst, 1st line, Office 365, Active Directory, Hybrid, COR7223

Birmingham, England, United Kingdom
Hybrid / WFH Options
Beautyk Creative
Support Analyst, 1st line, Office 365, Active Directory, Hybrid, COR7223 Join to apply for the Support Analyst, 1st line, Office 365, Active Directory, Hybrid, COR7223 role at Beautyk Creative Support Analyst, 1st line, Office … Active Directory, Hybrid, COR7223 1 week ago Be among the first 25 applicants Join to apply for the Support Analyst, 1st line, Office 365, Active Directory, Hybrid, COR7223 role at Beautyk Creative We're looking for a 1st line Support … join a busy service desk, supporting over 1500 users across the UK! Working within a Microsoft environment, the Support Engineer will provide 1st line technical support to over 50 sites, troubleshooting desktop, server and network issues. The Company This industry giant are a More ❯
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1St Line IT Desk Support Engineer

Dudley, England, United Kingdom
Hybrid / WFH Options
Austin Fraser
View these similar available jobs instead: Date Added: Today Field Installation Support Job DescriptionField Installation Support (36332)Can you bring your technical skills to our customer service department? Join our team covering UK & Ireland and enjoy a collaborative culture that empowers you to build a career … the office, 2x from homeAre you friendly, tech-savvy, and passionate about providing exceptional service? Sharp IT Services is on the lookout for a 1st Line Support Analyst to join... Job Description1st Line Support Analyst in West Bromwich required Location: West … the office, 2x from homeAre you friendly, tech-savvy, and passionate about providing exceptional service? Sharp IT Services is on the lookout for a 1st Line Support Analyst to join... Job DescriptionWe are TXP. We help businesses and organisations move forward, at pace and at More ❯
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1st Line Support - Part-Time

Nottingham, Nottinghamshire, United Kingdom
Hybrid / WFH Options
The Channel Recruiter
JOB TITLE : 1st Line IT Support – Part Time SALARY: £12,800 per annum SETTING: 20 hours per week – Monday-Friday 08:00 – 12:00 (flexible) Benefits: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group life insurance, income protection, Gym Discounts … deliver on real-life outcomes. We collaborate closely to bring that positive impact home. Due to an ever growing team, we are looking for 1st Line IT support candidates to help with their clients with all technical issues that come in by either phone or … email. LOCATION : Nottingham – Hybrid working once training complete – 3 days in the office and 2 from home JOB SPECIFICATION: 1st Line IT Support The role sits within a very large IT service desk where you will be responsible for the day-to-day technical enquiries More ❯
Employment Type: Permanent
Salary: £12800/annum
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1st Line IT Desk Support Engineer

Ledbury, England, United Kingdom
TieTalent
Join to apply for the 1st Line IT Desk Support Engineer role at TieTalent 4 days ago Be among the first 25 applicants Join to apply for the 1st Line IT Desk Support Engineer role at TieTalent About 1st … to Friday, Full-Time Are you passionate about IT and delivering exceptional support? We're looking for a proactive and customer-focused 1st Line IT Desk Support Engineer to join our clients growing team in Ledbury. This is a fantastic opportunity for someone … with a solid foundation in IT support who's ready to take the next step in their career. Key Responsibilities Provide 1st line technical support to internal users via phone, email, and remote tools. Troubleshoot and resolve issues related to hardware, software, printers More ❯
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IT 1st Line Support in Tamworth)

Tamworth, England, United Kingdom
Cast UK Limited
IT 1st Line Support, Tamworth, £27,000 - £30,000 per annum Are you a proactive and customer-focused IT professional ready to be the face of support in a dynamic environment? We're looking for a 1st Line IT Support … for IT support via phone, email, and in person Log and manage incidents and service requests through a Service Desk tool Provide 1st line support for hardware, software, email, and network-related issues Set up and maintain IT equipment such as mobile devices … travel to other supported UK sites to provide in-person support What We're Looking For Minimum 3 years' experience in a 1st line support role in a corporate setting Strong troubleshooting and diagnostic skills Familiarity with Microsoft technologies (Office 365, AD, Exchange More ❯
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1st Line Support Engineer

Northampton, England, United Kingdom
TieTalent
TieTalent Northampton, England, United Kingdom Join or sign in to find your next job Join to apply for the 1st Line Support Engineer role at TieTalent Location: Northampton, England, United Kingdom 2 weeks ago Be among the first 25 applicants Get AI-powered advice on … this job and more exclusive features. About the Role Position: 1st Line Support Engineer Salary: £25,000-£28,000 per annum + benefits Location: Northampton We are recruiting for a 1st Line Support Engineer for a large client based in … Northampton. The role involves working in the 1st Line team, resolving tickets often at first resolution, and supporting the Service Desk Team during daily operations, including support for workshop, Field, 2nd line, and 3rd line teams. Skills and Experience Required Previous More ❯
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First Line Support (Leicestershire)

Leicestershire, UK
F5 Consultants
1st Line Support Engineer Location: Hinckley, Leicestershire (Office-Based) Salary: £25-27K + Benefits Employment Type: Full-Time, Permanent The Company: Leading retail manufacturer with a focus on operational excellence, innovation, and resilience. Technology underpins everything they do, and they’re now looking for … a 1st Line Support Engineer to join the IT function and be the friendly, professional face of 1st line tech support across the business. The Role: As the 1st Line Support Engineer, you’ll be … call for all IT-related issues across the business. Whether you're troubleshooting login issues, setting up devices for new starters, or logging support tickets, your calm and proactive approach will ensure the teams stay productive and connected. You’ll work closely with the IT Infrastructure Engineer and More ❯
Employment Type: Part-time
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1st Line Support

Nottingham, Nottinghamshire, East Midlands, United Kingdom
SF Recruitment (Nottingham)
First Line Support Location: Nottingham (Accessible via public transport) Salary: 27k (Depending on Experience) Hours: 37.5 (Shifts of 8:30am till 5:00pm, 9:00am till 5:30pm and 9:30am till 6:00pm) SF Recruitment are recruiting for a First Line Support for our Nottingham based client. As the First Line Support you will be responsible to support a wide range of Incidents and Requests relating to Apple, Microsoft and Android technologies via Telephone, E-mail, and Live Chat. In this role, you will … who has a qualification within IT and is now looking to gain experience. Our client would also look at candidates with previous or current 1st line experience, looking to progress, with salary being dependent on experience level. Key Duties and Responsibilities: - Manage Incidents and Requests in line More ❯
Employment Type: Permanent
Salary: £26,000
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1st Line IT Support Enginer

Rugby, England, United Kingdom
Solvit
1st Line IT Engineer Rugby 0800 - 1700 Mon - Fri £27K- £28K (depending On Experience) PLEASE READ THE JOB BEFORE APPLY - DON'T JUST SEE "IT" AND ASSUME ITS REMOTE. THIS IS STRICTLY FULL TIME AND ITS STRICTLY OFFICE BASED - SORRY BUT WE ARE NOT LOOKING FOR GRADUATES … OR STUDENTS. We are looking for new 1st Line Support Engineer to take on an office-based role within a busy factory in the Rugby area. This is a role where you provide 1st line support to users with the … to users either on the phone or in person. It's a nice role for someone who has some IT work experience (ideally within. 1st line support), their CompTIA A+ and some understanding of active directory. Due to the nature of the role, you need More ❯
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1st Line IT Desk Support Engineer

Ledbury, Herefordshire, West Midlands, United Kingdom
TXP
1st Line IT Desk Support Engineer ?? Ledbury | ?? £25,000 - £30,000 Basic | ?? Monday to Friday, Full-Time Are you passionate about IT and delivering exceptional support? We're looking for a proactive and customer-focused 1st Line IT Desk Support … someone with a solid foundation in IT support who's ready to take the next step in their career. Key Responsibilities Provide 1st line technical support to internal users via phone, email, and remote tools. Troubleshoot and resolve issues related to hardware, software … documentation of issues, fixes, and procedures. Deliver excellent customer service and communicate technical information clearly to non-technical users. Requirements Previous experience in a 1st line IT support or helpdesk role (minimum 1 year preferred). Strong knowledge of Windows 10/11 , Microsoft Office More ❯
Employment Type: Permanent
Salary: £30,000
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1st Line IT Desk Support Engineer

Dudley, England, United Kingdom
TieTalent
About 1st Line IT Desk Support Engineer Brierly Hill | £25,000 - £30,000 Basic | Monday to Friday, Full-Time Are you passionate about IT and delivering exceptional support? We're looking for a proactive and customer-focused 1st Line IT … someone with a solid foundation in IT support who's ready to take the next step in their career. Key Responsibilities Provide 1st line technical support to internal users via phone, email, and remote tools. Troubleshoot and resolve issues related to hardware, software … documentation of issues, fixes, and procedures. Deliver excellent customer service and communicate technical information clearly to non-technical users. Requirements Previous experience in a 1st line IT support or helpdesk role (minimum 1 year preferred). Strong knowledge of Windows 10/11, Microsoft Office More ❯
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1st Line Support Analyst

Loughborough, England, United Kingdom
JR United Kingdom
Social network you want to login/join with: We are seeking a proactive and customer-focused 1st Line Support Analyst to join our IT team. The ideal candidate will be the first point of contact for technical support queries, providing efficient and … Key Responsibilities: Act as the first point of contact for all IT support queries via phone, email, and ticketing system. Provide first-line support for hardware, software, and network issues. Administer and manage Microsoft 365 environments, including user account creation, license assignment, and troubleshooting. … to process improvements. Follow IT policies and procedures, with a keen awareness of security best practices. Essential Skills and Experience: Proven experience in a 1st Line Support or similar IT support role. Hands-on experience with Microsoft 365 Administration (Outlook, Teams, SharePoint, OneDrive More ❯
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1st Line Support Analyst

Leicester, England, United Kingdom
JR United Kingdom
Social network you want to login/join with: We are seeking a proactive and customer-focused 1st Line Support Analyst to join our IT team. The ideal candidate will be the first point of contact for technical support queries, providing efficient and … Key Responsibilities: Act as the first point of contact for all IT support queries via phone, email, and ticketing system. Provide first-line support for hardware, software, and network issues. Administer and manage Microsoft 365 environments, including user account creation, license assignment, and troubleshooting. … to process improvements. Follow IT policies and procedures, with a keen awareness of security best practices. Essential Skills and Experience: Proven experience in a 1st Line Support or similar IT support role. Hands-on experience with Microsoft 365 Administration (Outlook, Teams, SharePoint, OneDrive More ❯
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1st Line Support Engineer

Stoke-on-Trent, England, United Kingdom
JR United Kingdom
Social network you want to login/join with: 1st Line Support Engineer, Stoke-on-Trent Client: iO Associates - UK/EU Location: Stoke-on-Trent, United Kingdom Job Category: Other EU work permit required: Yes Job Views: 2 Posted: 06.06.2025 Expiry Date: 21.07.2025 Job … Description: Location: Old Trafford, Manchester, UK (4 days on-site) Salary: £26-27k per annum iO Associates is seeking a 1st Line Support Engineer for a Manchester-based IT services provider specializing in managed IT support, cloud infrastructure, cybersecurity, and VoIP. Known … its client-focused approach and strategic consultancy, it helps businesses align technology with growth goals. They are offering an exciting opportunity for an experienced 1st Line Support Engineer to join their team. In this role, you will uphold high standards of client service as they More ❯
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1st Line Support Engineer

Leicester, England, United Kingdom
F5
Leading retail manufacturer with a focus on operational excellence, innovation, and resilience. Technology underpins everything they do, and they're now looking for a 1st Line Support Engineer to join the IT function and be the friendly, professional face of 1st line tech support across the business. The Role As the 1st Line Support Engineer, you'll be the first port of call for all IT-related issues across the business. Whether you're troubleshooting login issues, setting up devices for new starters … or logging support tickets, your calm and proactive approach will ensure the teams stay productive and connected. You'll work closely with the IT Infrastructure Engineer and have opportunities to build your technical skills while making a real difference day to day. Key Responsibilities Respond to IT support More ❯
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1st Line Technical Support - Wythenshawe

Nottingham, England, United Kingdom
Eligo Recruitment
Technical Support Engineer – Helpdesk & 1st Line Support (Cloud & Connected Tech) Location: Wythenshawe Salary: £34,000 per annum Hours: Monday to Friday, office hours A leading global technology company is looking to recruit a Technical Support Engineer to join its growing helpdesk … team , providing first-line technical support for a wide range of connected and electronic systems. This role is ideal for candidates with an electrical or electronic background who are ready to step into a fast-paced, office-based support environment. This is a front … reliable, customer-focused technical support that meets the demands of modern, connected technologies. The Role: Technical Support Engineer (Helpdesk/1st Line) - this role is centred on helpdesk-based technical support , acting as the first point of contact for diagnosing and More ❯
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IT Support Engineer (1st line)

West Bromwich, England, United Kingdom
Hybrid / WFH Options
Sharp UK
1st Line Support Analyst in West Bromwich required Location : West Bromwich, B71 4LT Hybrid working: 3x in the office, 2x from home Are you friendly, tech-savvy, and passionate about providing exceptional service? Sharp IT Services is on the lookout for a 1st Line Support Analyst to join our growing helpdesk team. If you're keen to build your career in IT and enjoy helping people solve problems, this could be the perfect next step. What You’ll Be Doing In this role, you’ll be the first point of … contact for our diverse client base, helping to resolve IT issues efficiently and professionally. Your day-to-day will include: Taking ownership of support tickets – updating, progressing, and closing them with clear communication throughout. Hitting performance targets to keep our service levels high. Continuously improving your technical knowledge More ❯
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1st Line Support Engineer

Leicester, England, United Kingdom
JR United Kingdom
to login/join with: Old Trafford, Manchester, UK (4 days on-site) Salary: £26-27k per annum iO Associates is seeking a 1st Line Support Engineer for a Manchester-based IT services provider specializing in managed IT support, cloud infrastructure, cybersecurity … its client-focused approach and strategic consultancy, helping businesses align technology with their growth objectives. We are offering an exciting opportunity for an experienced 1st Line Support Engineer to join our expanding team. The role involves maintaining high standards of client service as the company … customer incidents via phone, email, or in person, ensuring prompt resolution. At least 2 years of experience in a service desk or deskside support role, preferably within an MSP environment, with a focus on excellent customer service. Responsibilities: Support and administer Windows Server (all versions), Windows More ❯
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1st Line Support Engineer

Coventry, England, United Kingdom
JR United Kingdom
to login/join with: Old Trafford, Manchester, UK (4 days on-site) Salary: £26-27k per annum iO Associates is seeking a 1st Line Support Engineer for a Manchester-based IT services provider specializing in managed IT support, cloud infrastructure, cybersecurity … for its client-focused approach and strategic consultancy, it helps businesses align technology with growth goals. They offer an exciting opportunity for an experienced 1st Line Support Engineer to join their growing team. This role involves maintaining high standards of client service as they expand … handling customer incidents via phone, email, or in person, ensuring timely resolution. At least 2 years' experience in a service desk or deskside support role, preferably within an MSP environment, with a focus on excellent customer service. Responsibilities: Provide support and administration across Windows Server (all More ❯
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1st Line Support Engineer

Shrewsbury, England, United Kingdom
JR United Kingdom
to login/join with: Old Trafford, Manchester, UK (4 days on-site) Salary: £26-27k per annum iO Associates is seeking a 1st Line Support Engineer for a Manchester-based IT services provider that offers tailored solutions in managed IT support … its client-focused approach and strategic consultancy, helping businesses align technology with their growth goals. We are offering an exciting opportunity for an experienced 1st Line Support Engineer to join our expanding team. In this role, you will be essential in maintaining high standards of … customer incidents via phone, email, or in person, ensuring prompt resolution. At least 2 years of experience in a service desk or deskside support role, preferably within an MSP environment, with a focus on excellent customer service. Responsibilities: Support and manage Windows Server (all versions), Windows More ❯
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1st Line Support Engineer

Nottingham, England, United Kingdom
JR United Kingdom
to login/join with: Old Trafford, Manchester, UK (4 days on-site) Salary: £26-27k per annum iO Associates is seeking a 1st Line Support Engineer for a Manchester-based IT services provider that offers tailored solutions in managed IT support … its client-focused approach and strategic consultancy, it helps businesses align technology with growth goals. They are offering an exciting opportunity for an experienced 1st Line Support Engineer to join their growing team. In this role, you will be essential in maintaining high standards of … handling customer incidents via phone, email, or in person, ensuring timely resolution. At least 2 years' experience in a service desk or deskside support role, preferably within an MSP environment, with a focus on excellent customer service. Responsibilities: Provide support and administration across Windows Server (all More ❯
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1st Line IT Systems & Business Support (12m FTC)

Coventry, England, United Kingdom
JR United Kingdom
Social network you want to login/join with: 1st Line IT Systems & Business Support (12m FTC), coventry col-narrow-left Client: Location: coventry, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 4 Posted: 10.06.2025 Expiry Date: 25.07.2025 … col-wide Job Description: Job title: 1st Line IT Systems & Business Support Location: Coventry Salary: £26,000 to £28,000 Contract type: 12 Month FTC Working hours: Mon - Fri 40 hours. About the role We are seeking a proactive and customer-focused 1st Line IT & Business Systems Support to join our team. The ideal candidate will be the first point of contact for business support activities for a wide range of tasks; general support & liaising with line managers & 3rd Party vendors will encompass More ❯
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1st Line Support Analyst

Nottingham, England, United Kingdom
JR United Kingdom
Social network you want to login/join with: Position: First Line Support/Junior Support Analyst Location: Guildford Salary: Up to £27,000 per year Job Type: Full-time (Office-based) The Role Are you early in your IT career and looking to … grow your skills in a professional and supportive environment? We’re currently recruiting for a First Line Support/Junior Application Support Analyst to join an in-house IT team based in Guildford. This role is ideal for someone with foundational IT support … technical support. You’ll be the first point of contact for internal IT queries and gain hands-on experience with bespoke applications, hardware support, and vendor coordination. Benefits Include: Salary sacrifice electric car scheme Company pension Private medical insurance Group life cover Annual salary reviews Flu jabs Social More ❯
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1st Line Support Analyst

Chesterfield, England, United Kingdom
JR United Kingdom
Social network you want to login/join with: Position: First Line Support/Junior Support Analyst Location: Guildford Salary: Up to £27,000 per year Job Type: Full-time (Office-based) The Role Are you early in your IT career and looking to … grow your skills in a professional and supportive environment? We’re currently recruiting for a First Line Support/Junior Application Support Analyst to join an in-house IT team based in Guildford. This role is ideal for someone with foundational IT support … technical support. You’ll be the first point of contact for internal IT queries and gain hands-on experience with bespoke applications, hardware support, and vendor coordination. Benefits Include: Salary sacrifice electric car scheme Company pension Private medical insurance Group life cover Annual salary reviews Flu jabs Social More ❯
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1st Line Support Analyst

Northampton, England, United Kingdom
JR United Kingdom
Social network you want to login/join with: Position: First Line Support/Junior Support Analyst Location: Guildford Salary: Up to £27,000 per year Job Type: Full-time (Office-based) The Role Are you early in your IT career and looking to … grow your skills in a professional and supportive environment? We’re currently recruiting for a First Line Support/Junior Application Support Analyst to join an in-house IT team based in Guildford. This role is ideal for someone with foundational IT support … technical support. You’ll be the first point of contact for internal IT queries and gain hands-on experience with bespoke applications, hardware support, and vendor coordination. Benefits Include: Salary sacrifice electric car scheme Company pension Private medical insurance Group life cover Annual salary reviews Flu jabs Social More ❯
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1st Line Support
the Midlands
10th Percentile
£24,000
25th Percentile
£25,500
Median
£27,500
75th Percentile
£29,250
90th Percentile
£35,975