3 of 3 1st Line Support Jobs in the North East

razorblue role: We are looking for a 1st Line Support Engineer to join our growing team of like-minded tech people. Should you choose to accept, your responsibilities will encompass: Provide 1st line technical support to clients - supporting networks, cloud services, infrastructure, and connectivity Troubleshoot and fix technical faults and … Office 365 Relevant certifications such as CompTIA, Apprenticeship, or higher education Degree or degree-equivalent qualifications are desirable People-centric approach & service orientation Competent with Windows desktop & application support Support for tablets and mobile devices Basic network troubleshooting skills (ping, trace route) Understanding of razorblue’s business, clients, and market Active Directory and Exchange administrative skills More ❯

1st Line Support Engineer Location: Gateshead Salary: Up to £28,500 plus benefits Are you an experienced 1st Line Support Engineer looking for a new challenge? Our client, a well-established and growing organisation, is looking for a proactive and skilled individual to join their team. Why You'll Love … a range of projects. Monitor and respond to helpdesk tickets, resolving IT issues efficiently. Configure and deploy new machines for users, including upgrades and repairs. Install, configure, and support printers, drivers, and other hardware. Provide effective support for Office 365, Windows 10, and mobile devices (Android and iOS). Assist with hardware and software procurement as … Succeed: Strong communication skills with a customer-focused approach. Ability to manage workload effectively and prioritise tasks. A solid understanding of networking and security principles. Experience within IT Support Engineer or similar roles If you’re passionate about IT, eager to develop your skills, and ready to make a real impact, this role is for you. Apply today More ❯

Software Support (1st Line) Newcastle Upon Tyne £25,300 + Generous Holidays + Company Pension + Personalised Training + On the Job Training + Career Progression + TOIL + Great Work to Life Balance Are you someone from an IT Software Support background with experience in software, looking for your next opportunity to … service. In this role you would be the first point of contact for clients providing IT software support, IT troubleshooting along with great customer service. The ideal 1st Line Software Support would have come from an IT software background, confident in a dealing with clients over the phone and via email and be … support The Person : Experience or interest in IT software Good customer service and communication skills Wants career progression Keywords : Software Support, IT Support, 1st Line Support, Newcastle-Upon-Tyne, Software, Technical, Newcastle, Sunderland, Applications Support Reference : 19978 If you are interested in this role, click 'apply now More ❯