10 of 10 1st Line Support Jobs in the North West

1st Line Support – 6-Month Contract – Hybrid - Liverpool VIQU have partnered with a leading organisation within the legal sector who are seeking a 1st Line Support contractor to provide some additional BAU support to their Service Desk. This 1st Line Support role will … involve providing both remote and onsite support in a Microsoft environment. The successful candidate will be committed to delivering excellent customer service. Key skills & responsibilities for the 1st Line Support: 1st Line/Service Desk Support – in a Windows/Microsoft environment. Windows 10/Windows 11 Microsoft … ticketing system Mix of remote & deskside support - including working on a tech bar Good customer service skills Experience with iManage or Bomgar ( desirable) Role details: Job role: 1st Line Support Job type: Contract Duration: 6 months’ contract with view to extend Rate: £130 - £140 per day Working hours: 37.5 hours per week Monday More ❯

1st Line Support Engineer | Sale, Cheshire (Head Office) | £23,809 + Great Benefits Kickstart your IT career with Venom IT – one of the UK’s fastest-growing cloud service providers! Are you passionate about tech and ready to take your first big step into the IT world? Do you thrive on helping people and solving … problems? At Venom IT , we’re on the hunt for a driven and enthusiastic 1st Line Support Engineer to join our award-winning support team in Sale. We’re not your average MSP. We move fast, think big, and deliver exceptional cloud and IT services to a huge range of clients — and we … dental cashback) Gym membership & Reward Gateway discount scheme Length of Service bonuses & development opportunities Onsite parking & great team socials – we celebrate wins, big and small! Key Responsibilities of the 1st Line Support Engineer: Responding to IT helpdesk requests via phone, email, and our ticketing system. Troubleshooting technical issues (user accounts, email, backups, server checks, and More ❯

1st Line Service Support Engineer Location:- Manchester Salary:- to £30k Inclusive of Shift Allowance. 24/7 Shift Rota once fully trained. Environment:- 1st line Support, Customer Interaction, Service Desk, ServiceNow, Salesforce, Incidents, Escalations. This role could suit an IT Graduate looking for a first role and training in the … into a fast-paced, high-growth tech environment and become the front line of technical resolution. Our technology-based client is on the lookout for a First Line Support Specialist who lives and breathes technology, enjoys troubleshooting live issues, and wants exposure to real-world infrastructure, platforms and customer environments. If you want a … real production environments, critical systems, and a stack of platforms where you'll constantly build your skills and technical depth. What we're looking for * Experience in a support or helpdesk environment (ideal, not essential) * Strong customer communication and incident ownership * A proactive problem-solver with a can-do mindset * Hungry to learn, push yourself, and progress fast More ❯

1st Line IT Support Technician - MSP - Cheadle - Up to £26k DOE A growing IT Managed Services Provider (MSP) in Cheadle is looking for an early-career 1st Line IT Support Technician to join their friendly, customer-focused team. This role is ideal for candidates who've recently completed a Level … there's clear progression and optional vendor training like WatchGuard, Draytek or 3CX. Why Join? Salary up to £26,000 DOE 25 days holiday + bank holidays Certification support & dedicated training time Salary uplift per each exam pass Clear progression routes into cloud, networking or security Supportive, sociable team culture Interested? Don't worry if your current CV … out to gianluca (at) circle recruitment (dot) com for a confidential chat. Key words: Windows Server, Microsoft, MSP, Cheadle, Stockport, Cheshire, Manchester, Wythenshawe, Wilmslow, Office 365, Azure, Networking, VMWare, 1st line, IT Support, Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer somebody More ❯

1st Line Service Support Engineer Location:- Manchester Salary:- to £30k Inclusive of Shift Allowance. 24/7 Shift Rota once fully trained. Environment:- 1st line Support, Customer Interaction, Service Desk, ServiceNow, Salesforce, Incidents, Escalations. This role could suit an IT Graduate looking for a first role and training in the More ❯

1st Line Support - IT Service Desk Agent Shift Times: The role is full-time (37 hour per week) Monday - Friday on a rota basis having to cover 07:00 - 17:30 Pay Rate: £12.60 Per Hour Location: Cumbria, CA24 3JZ We are looking for a positive, flexible, and customer-focused individual to join our team … as a 1st Line Service Desk Agent. This is an opportunity is to support a wider IT operation and this is an interim mode of operation where we manually transcribe ticket details and update from one ticketing system to another. This role will require a solid attention to detail and to ensure the tickets comply … with standard processes for progression. Full training and support will be given on the job. Main responsibilities of the role: Manually transcribe ticket details and update from one ticketing system to another. Queue Management: Manage individual queues to given targets with zero intervention from Team Leader such as: - Ticket logs are maintained in a timely and efficient manner More ❯

1st Line IT Support Technician - MSP - Cheadle - Up to £26k DOE A growing IT Managed Services Provider (MSP) in Cheadle is looking for an early-career 1st Line IT Support Technician to join their friendly, customer-focused team. This role is ideal for candidates who've recently completed a Level More ❯

Job Advertisement: First Line Support Location: Chester (Onsite) Contract Length: 12 Months (Potential for extension) Working Pattern: Full Time Are you ready to kickstart your career in IT within the dynamic Banking & Financial Services industry? Our client is seeking a dedicated First Line Support professional to join their 24/7 Global … Desk. This is an exciting opportunity to provide exceptional support to internal employees and enhance your technical skills in a fast-paced environment. Key Responsibilities: Deliver first line support via voice and chat channels to internal employees, ensuring top-notch client care. Troubleshoot basic issues related to Microsoft applications, including the MS Office suite … Office 365, SharePoint, and Skype. Manage multiple live chats concurrently while maintaining focus on operations and quality metrics. Document tickets clearly for the second line teams to facilitate effective resolution of issues. Collaborate with regional and international partners to deliver best-in-class service. Participate in in-house technical training and receive real-time support from More ❯

Job Title: Desktop Support Engineer Location: One site WA5 is postcode Employment Type: Full-Time Salary up to £26k + Benefits Role Purpose: We are looking for a proactive and customer-focused Desktop Support Engineer to join our dynamic team. In this role, you will provide on-site IT hardware and software support across … enjoy solving technical challenges, we'd love to hear from you. Key Responsibilities: Diagnose, repair, and maintain IT hardware including PCs, laptops, printers (local and network), and peripherals. Support basic server, AV, telephony, and network-related tasks as required. Resolve operating system and application incidents in line with customer and manufacturer procedures. Execute IMAC (Install, Move … obtain Government and/or Police Security Clearance (mandatory). Self-motivated with excellent organisational skills. CompTIA A+ certification or equivalent experience. Proficient in OS admin tools, application support, and telephony. Comfortable working at height and performing manual handling tasks. Experience with technical documentation and mentoring is a plus. Why Join Us? Work with a supportive and skilled More ❯

Looking to move away from retail, hospitality or shift work – and build a career that actually gives you long-term stability and flexibility? Cyber Security is one of the fastest-growing industries in the world, and you don’t need More ❯