Ripley, Derbyshire, United Kingdom Hybrid / WFH Options
In Technology Group
recognizing and rewarding hard work and success. We take pride in delivering strategic IT solutions to our customers, supported by our strong internal technical expertise. This enables us to manage our own cloud … infrastructure and communications network. As we continue to grow, we are seeking enthusiastic, driven, and ambitious individuals to join us on our journey. Position: 1stLineTechnicalSupport Engineer As a 1stLineTechnicalSupport Engineer … your role will involve providing remote support across IT, data, hosting, and telecoms networks. You will take responsibility for the proactive maintenance of customer networks, utilizing our Remote Monitoring & Management (RMM) systems to ensure optimal performance. You'll work closely with the team leader to help achieve team more »
Employment Type: Permanent
Salary: £25000 - £28000/annum Free Parking Progression Social Even
Saffron Walden, Essex, United Kingdom Hybrid / WFH Options
Polytec Personnel Ltd
30pm or 9am until 5:30pm (Monday to Friday) Salary: £23,000 to £27,000 Job Reference: 35479 Polytec are looking for an enthusiastic 1stLineTechnicalSupport person for our client based just outside Saffron Walden. This is an office based role … a rota basis you will work from home to cover a late shift from 3:30pm until midnight every third or fourth week. Responsibilities: * 1stLine IT Support for all incoming support enquiries * Troubleshooting basic areas of the company platform * Work with customers … to relevant teams * Escalate issues to 2nd Line and Technical Pre-Sales Team as necessary * Deliver handovers between the global 1stLineTechnicalSupport Team. Requirements: * IT experience in a work environment * An IT based qualification * A strong knowledge more »
Saffron Walden, Essex, Little Chesterford, United Kingdom Hybrid / WFH Options
Polytec Personnel Ltd
30pm or 9am until 5:30pm (Monday to Friday) Salary: £23,000 to £27,000 Job Reference: 35480 Polytec are looking for an enthusiastic 1stLineTechnicalSupport person, fluent in both English and French, for our client based just outside Saffron Walden. … a rota basis you will work from home to cover a late shift from 3:30pm until midnight every third or fourth week. Responsibilities: * 1stLine IT Support for all incoming support enquiries * Troubleshooting basic areas of the company platform * Work with customers … to relevant teams * Escalate issues to 2nd Line and Technical Pre-Sales Team as necessary * Deliver handovers between the global 1stLineTechnicalSupport Team. Requirements: * IT experience in a work environment * An IT based qualification * A strong knowledge more »
negotiable, depending on experience Horsham, West Sussex The IT Service Technician is a highly customer facing role that delivers outstanding customer service and technicalsupport and training services … to both our internal and external customers. Working as an integral part of the Technical Team, you will provide high quality firstlinetechnicalsupport to end users and IT teams enabling us to meet our contractual managed support services … and programmes (typically one to one) to end users. Receiving, logging and managing calls from customers via telephone, online portal, email and instant messaging. 1stline end user support - troubleshooting of IT related problems. Troubleshoot networking and infrastructure issues and escalating when appropriate. If appropriate more »
TechnicalSupport - IT & Communications - £22-25K Based in Warrington This company are looking for an IT Customer Support professional who loves working with technology - inlcuding hardware and software, as well as communications systems. Ideally you will have … Interest in IT, tech and communications ** Good Problem solving and Customer Service skills ** Excellent phone manner ** Desirable ** IT Support experience from a 1stLine or Helpdesk Support role TechnicalSupport - IT & Communications - £22-25K For more information about more »