First-LineTechnicalSupport Engineer A fantastic opportunity for a 1stLineSupport Engineer to work for a Health-Tech software company, that is making technological advances and solutions that help the NHS. Having grown to almost 100 people … they are looking to bring on a FirstLineTechnicalSupport professional to support on inbound customer technical issues. Location: Ipswich a village just outside (ideally you will be able to drive but public transport options are available). Salary … per annum + benefits Requirements for First-LineTechnicalSupport Engineer Ideally, you will have experience in a technicalsupport setting, however, those with strong telephony customer service encouraged to apply Strong technical acumen Excellent problem-solving skills more »
that is making technological advances and solutions that help the NHS. Having grown to almost 100 people, they are looking to bring on a FirstLineTechnicalSupport professional to support inbound customer technical issues. Location: Ipswich – a village just … outside (ideally you will be able to drive but public transport options are available). Salary: £24,000 per annum + benefits Requirements for First-LineTechnicalSupport Engineer Ideally, you will have experience in a technicalsupport setting, however … You care about customer experience Strong verbal and written communication skills - this role is largely communicating with customers via phone and email Responsibilities for First-LineTechnicalSupport Engineer Triage customer support inquiries for a communications software suite of products Log all more »
City of London, England, United Kingdom Hybrid / WFH Options
Cathcart Technology
Unlock Your Potential as a 1stLineTechnicalSupport Analyst in the heart of London. Join a dynamic team in the heart of London, delivering excellence in IT support within a renowned international commercial law firm. As a 1stLineTechnicalSupport Analyst, you'll play a crucial role in ensuring the seamless operation of IT services. The Company Our client is a leading and award-winning international commercial law firm with a global presence. Their diverse team of close to a … advice and strategic guidance across a breadth of sectors from transport to retail, health to manufacturing and beyond. The Role: As a 1stLineTechnicalSupport Analyst, you'll be a key player in the IT Operations team, collaborating with professionals across the more »
are looking to kickstart your career in IT and Customer Service is your thing, this role could be for you. As a 1stLineTechnicalSupport team member, you’ll be delivering a key IT triage service and rapid response service to all … supports your customer\'s needs. You’ll be documenting fixes and escalating incidents and requests to other colleagues in the IT team when extra support is required. You will be aware of repeating issues and will understand the need to highlight these, to ensure they are managed and … see yourself as analytical, with a logical approach and won’t be concerned about asking for help if you need it. The role will support colleagues across our whole operating region and there will be times that you are required to be in one of our office HUBs. more »
