1st Line Technical Support Jobs

1 to 5 of 5 1st Line Technical Support Jobs

1st Line Technical Support Engineer

Ripley, Derbyshire, United Kingdom
Hybrid / WFH Options
In Technology Group
recognizing and rewarding hard work and success. We take pride in delivering strategic IT solutions to our customers, supported by our strong internal technical expertise. This enables us to manage our own cloud … infrastructure and communications network. As we continue to grow, we are seeking enthusiastic, driven, and ambitious individuals to join us on our journey. Position: 1st Line Technical Support Engineer As a 1st Line Technical Support Engineer … your role will involve providing remote support across IT, data, hosting, and telecoms networks. You will take responsibility for the proactive maintenance of customer networks, utilizing our Remote Monitoring & Management (RMM) systems to ensure optimal performance. You'll work closely with the team leader to help achieve team more »
Employment Type: Permanent
Salary: £25000 - £28000/annum Free Parking Progression Social Even
Posted:

1st Line Technical Support

Saffron Walden, Essex, United Kingdom
Hybrid / WFH Options
Polytec Personnel Ltd
30pm or 9am until 5:30pm (Monday to Friday) Salary: £23,000 to £27,000 Job Reference: 35479 Polytec are looking for an enthusiastic 1st Line Technical Support person for our client based just outside Saffron Walden. This is an office based role … a rota basis you will work from home to cover a late shift from 3:30pm until midnight every third or fourth week. Responsibilities: * 1st Line IT Support for all incoming support enquiries * Troubleshooting basic areas of the company platform * Work with customers … to relevant teams * Escalate issues to 2nd Line and Technical Pre-Sales Team as necessary * Deliver handovers between the global 1st Line Technical Support Team. Requirements: * IT experience in a work environment * An IT based qualification * A strong knowledge more »
Employment Type: Permanent
Salary: £23000 - £27000/annum
Posted:

1st Line Technical Support (French Speaking)

Saffron Walden, Essex, Little Chesterford, United Kingdom
Hybrid / WFH Options
Polytec Personnel Ltd
30pm or 9am until 5:30pm (Monday to Friday) Salary: £23,000 to £27,000 Job Reference: 35480 Polytec are looking for an enthusiastic 1st Line Technical Support person, fluent in both English and French, for our client based just outside Saffron Walden. … a rota basis you will work from home to cover a late shift from 3:30pm until midnight every third or fourth week. Responsibilities: * 1st Line IT Support for all incoming support enquiries * Troubleshooting basic areas of the company platform * Work with customers … to relevant teams * Escalate issues to 2nd Line and Technical Pre-Sales Team as necessary * Deliver handovers between the global 1st Line Technical Support Team. Requirements: * IT experience in a work environment * An IT based qualification * A strong knowledge more »
Employment Type: Permanent
Salary: £23000 - £27000/annum
Posted:

IT 1st Line Technical Support

Horsham, United Kingdom, West Sussex
Global 4 Communications Ltd
negotiable, depending on experience Horsham, West Sussex The IT Service Technician is a highly customer facing role that delivers outstanding customer service and technical support and training services … to both our internal and external customers. Working as an integral part of the Technical Team, you will provide high quality first line technical support to end users and IT teams enabling us to meet our contractual managed support services … and programmes (typically one to one) to end users. Receiving, logging and managing calls from customers via telephone, online portal, email and instant messaging. 1st line end user support - troubleshooting of IT related problems. Troubleshoot networking and infrastructure issues and escalating when appropriate. If appropriate more »
Employment Type: Permanent
Posted:

1st line / Technical Support - Warrington

Warrington, Cheshire, North West, United Kingdom
Shift F5
Technical Support - IT & Communications - £22-25K Based in Warrington This company are looking for an IT Customer Support professional who loves working with technology - inlcuding hardware and software, as well as communications systems. Ideally you will have … Interest in IT, tech and communications ** Good Problem solving and Customer Service skills ** Excellent phone manner ** Desirable ** IT Support experience from a 1st Line or Helpdesk Support role Technical Support - IT & Communications - £22-25K For more information about more »
Employment Type: Permanent
Salary: £24,000
Posted:
1st Line Technical Support
10th Percentile
£21,000
25th Percentile
£22,500
Median
£25,000
75th Percentile
£31,625
90th Percentile
£55,000