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2nd Line IT Desktop Support Analyst

Hemel Hempstead, Hertfordshire - Latcom
Job Responsibilities Provide 2nd line Incident identification, support and troubleshooting of all ICT Systems, Software and Hardware Responsible for client-side application installation, configuration and deployment Take ownership of logged Incidents and Requests through to resolution Utilise any opportunities for mentoring and cross-training of junior team members Ensure Service Desk Tickets are managed within SLAs Provide... more ▸
Salary: £35,000
Posted:
2nd Line Desktop Support Analyst
10th Percentile
£25,000
25th Percentile
£31,625
Median
£35,000
75th Percentile
£43,250
90th Percentile
£47,750