12 of 12 2nd Line Engineer Jobs in the North East

Social network you want to login/join with: 2nd Line Engineer, sunderland, tyne and wear col-narrow-left Client: Location: sunderland, tyne and wear, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 4 Posted: 10.06.2025 Expiry Date … 25.07.2025 col-wide Job Description: We're Hiring: 2nd Line IT Engineer | Newcastle Are you an experienced IT Support professional ready to step up? We're looking for a 2nd Line IT Engineer to join a fast-paced, growing tech … Scripting in PowerShell and supporting infrastructure refreshes Mentoring junior techs and documenting best practices What you’ll need: 3+ years in IT support (ideally 2nd line) Strong knowledge of Microsoft tech stack Solid troubleshooting ability with minimal supervision What’s on offer: Clear progression pathway Supportive, collaborative More ❯

Social network you want to login/join with: 2nd Line Engineer, newcastle-upon-tyne, tyne and wear col-narrow-left Client: Location: newcastle-upon-tyne, tyne and wear, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views … Posted: 10.06.2025 Expiry Date: 25.07.2025 col-wide Job Description: We're Hiring: 2nd Line IT Engineer | Newcastle Are you an experienced IT Support professional ready to step up? We're looking for a 2nd Line IT Engineer to join a … Scripting in PowerShell and supporting infrastructure refreshes Mentoring junior techs and documenting best practices What you’ll need: 3+ years in IT support (ideally 2nd line) Strong knowledge of Microsoft tech stack Solid troubleshooting ability with minimal supervision What’s on offer: Clear progression pathway Supportive, collaborative More ❯

2nd Line IT Support Engineer, Newcastle-upon-Tyne, Tyne and Wear Client: [Client details not provided] Location: Newcastle-upon-Tyne, Tyne and Wear, United Kingdom Job Category: Other EU work permit required: Yes Job Views: 3 Posted: 04.06.2025 Expiry Date: 19.07.2025 Job Description: 2nd Line IT Support Engineer – Horsham - £35,000 - Hybrid After Probation! Role: 2nd Line IT Support Engineer Area: Horsham Interviewing Immediately – Please apply ASAP! A market-leading client is looking to add a 2nd line support engineer More ❯

Social network you want to login/join with: 2nd Line Support Engineer, Sunderland, Tyne and Wear Client: Franklin Fitch Location: Sunderland, Tyne and Wear, United Kingdom Job Category: Other EU work permit required: Yes Job Views: 2 Posted: 31.05.2025 Expiry Date: 15.07.2025 Job Description … 2nd Line Support Engineer Location – Sunderland - 3 days onsite What you will be doing A growing and established MSP based in Sunderland is seeking a 2nd Line Support Engineer to join their team. You will provide escalated support to VIP … your tickets and resolving them efficiently. Required Skills MSP Experience Basic networking knowledge Windows Server support Office 365 administration Networking skills Experience as a 2nd Line Support Engineer Ability to meet all SLAs including troubleshooting, maintenance, and support #J-18808-Ljbffr More ❯

Social network you want to login/join with: 2nd Line Support Engineer, Newcastle-upon-Tyne, Tyne and Wear Client: Franklin Fitch Location: Newcastle-upon-Tyne, Tyne and Wear, United Kingdom Job Category: Other EU work permit required: Yes Job Views: 3 Posted: 12.05.2025 Expiry … Date: 26.06.2025 Job Description: 2nd Line Onsite Engineer Location – Newcastle - 3 days onsite What you will be doing A growing and established Newcastle-based MSP is seeking a 2nd Line Support Engineer to join the team. You will provide escalated … taking ownership of tickets and resolving them efficiently. Required Skills MSP Experience Basic networking Windows Server support Office 365 administration Networking Experience as a 2nd Line Support Engineer Ability to meet all SLAs (including troubleshooting, maintenance, and support) #J-18808-Ljbffr More ❯

Job Title: 2nd Line Engineer (Temporary, Full-Time) Location: Gateshead Hours: 8:30am – 5:00pm, Monday to Friday Contract: Temporary We're representing a client seeking a skilled 2nd Line Engineer for a full-time temporary position. You'll act … as a key escalation point for 1st Line support, resolving more complex technical issues and contributing to knowledge-sharing across the team. The ideal candidate will be confident handling technical escalations, identifying areas for automation and improvement, and ensuring a high-quality customer experience throughout. You’ll work … IT as a value-add partner Identify opportunities for improvement and automation Support customer meetings when required Requirements: 1–3 years’ experience in a 2nd Line role Strong knowledge of: Windows OS (client/server), Active Directory, Group Policy Office 365, Teams, SharePoint, Microsoft Exchange Networking protocols More ❯

features. Direct message the job poster from iO Associates - UK/EU Over 5 years of experience placing talent with exciting IT & Engineering opportunities. 2nd Line Support Engineer - Up to £30,000 + Benefits Location: Newcastle-under-Lyme Office: 4 days per week | Full-Time … Permanent Are you a capable and motivated 2nd Line Engineer looking to join a tech-driven company where your input genuinely makes a difference? If you enjoy solving complex problems, working directly with clients, and getting involved in a variety of technologies, this could be … DNS, DHCP) Occasional travel to client sites and the Manchester office (expenses covered) What You'll Bring: A minimum of 2 years in a 2nd Line Support or MSP-based service desk role Strong problem-solving skills and a logical approach to troubleshooting Comfortable with client interaction More ❯

We're Hiring: 2nd Line IT Engineer | Newcastle Are you an experienced IT Support professional ready to step up? We're looking for a 2nd Line IT Engineer to join a fast-paced, growing tech-driven business based in Newcastle … while getting stuck into project delivery, infrastructure upgrades, and automation work. What you'll be doing: Acting as an escalation point for 1st line support Managing AD, Exchange, M365, VPNs & GPOs Scripting in PowerShell and supporting infrastructure … refreshes AV & telephony support (8x8/Skype) Mentoring junior techs and documenting best practices What you’ll need: 3+ years in IT support (ideally 2nd line) Strong knowledge of Microsoft tech stack Solid troubleshooting ability with minimal supervision What’s on offer: £30,000 salary Clear progression More ❯

skills and experience — talk with your recruiter to learn more. Base pay range Direct message the job poster from Careers Plus We're Hiring: 2nd Line IT Engineer | Newcastle Are you an experienced IT Support professional ready to step up? We're looking for a … 2nd Line IT Engineer to join a fast-paced, growing tech-driven business based in Newcastle (on-site). This role offers the chance to support escalated issues while getting stuck into project delivery, infrastructure upgrades, and automation work. What you'll be doing: Acting … Scripting in PowerShell and supporting infrastructure refreshes Mentoring junior techs and documenting best practices What you’ll need: 3+ years in IT support (ideally 2nd line) Strong knowledge of Microsoft tech stack Solid troubleshooting ability with minimal supervision What’s on offer: Clear progression pathway Supportive, collaborative More ❯

problems properly (not just closing tickets), and being part of a team that supports each other, you’ll feel right at home. As a 2nd Line Support Engineer, you’ll be the go-to person for escalated issues from the 1st line team … and mobile device management (MDM) Autotask and Datto stack (RMM and backup tools) You’ll Thrive Here If: You’re already working in a 2nd Line role, or you’re a confident 1st Line engineer who’s ready to step up and take More ❯

Social network you want to login/join with: 2nd Line Avaya Support Engineer, newcastle-upon-tyne, tyne and wear col-narrow-left Client: Location: newcastle-upon-tyne, tyne and wear, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job … Avaya expertise in a remote-first environment with real career progression? We're working with a leading UK tech services provider to find a 2nd Line Avaya Support Engineer who’s confident with Avaya CMS 8 or 10 , and comfortable handling user changes, deletions , and … well-established engineering group You’ll need: ? Hands-on experience with Avaya CMS 8 or 10 (additions, deletions, user changes) ? Previous experience in a 2nd line/tiered support environment ? Eligibility for BPSS & NPPV3 clearance (after probation) Nice to Have: ? Experience with CXone, NICE, or cloud contact More ❯

NRG is thrilled to be partnering with a well-established and rapidly expanding MSP in their search for a skilled 2nd Line Support Engineer. This role offers a fantastic opportunity to deliver outstanding technical support to a growing customer base. Our client is experiencing a significant period … professional development of their team. Responsibilities: Deliver advanced technical support to clients, addressing and resolving a wide range of issues up to second-line level, encompassing Microsoft technologies and VoIP systems. Offer on-site support to troubleshoot and resolve technical challenges effectively, ensuring clear communication with both internal More ❯