2 of 2 2nd Line Engineer Jobs in the North East

Position: 2nd Line Desktop Engineer Location: Durham Type: Contract - Outside IR35 Overview: A leading business based in Durham is seeking a skilled 2nd Line Desktop Engineer to join their IT team. The ideal candidate will handle 1st and 2nd … support issues and contribute to various ongoing IT projects. You will support and troubleshoot both hardware and software issues. Key Responsibilities: Provide 1st and 2nd line desktop support to end-users. Assist in the installation, configuration, and support of Windows operating systems (Windows 10 and Windows ...

Overview We’re looking for a skilled 2nd Line Service Desk Consultant to join a busy and collaborative IT support function, providing advanced technical support across infrastructure and cloud environments. In this role, you’ll take ownership of escalated incidents, working across servers, networking, and Microsoft cloud … issues and suggest improvements to processes and systems Maintain a strong focus on service quality and customer satisfaction Skills & Experience Proven experience in a 2nd Line/Service Desk/IT Support role Strong knowledge of Windows Server, networking, and infrastructure environments Experience with Microsoft 365, Exchange ...