8 of 8 2nd Line Support Analyst Jobs in the UK

Service Desk Analyst - 1st & 2nd Line Support - Permanent c£30k - £35k + Excellent Benefits Package. North Cambridgeshire - 4 Days Per Week Onsite. Must be Eligible to work in the UK. Seeking to secure a technically capable, customer-focused IT Service Desk Analyst with 1st & some 2nd Line IT Support experience to join the Business Systems team of a leading international organisation. The role will involve delivering hands-on technical support across Microsoft 365, Cloud Services, Windows devices, Business Applications, User Account Administration ...

2nd Line IT Support Engineer/Helpdesk Analyst – Office based in Hertfordshire- Mon – Fri needed to deliver fast, effective technical support across our business. Would you like to work in an environment where Skill Development is high encouraged … Siloed environment? Successful 1st – 2nd Line IT Support Engineer/Helpdesk Analyst will be tasked with managing user accounts, troubleshoot everyday hardware/software issues, and support our modern cloud stack (Microsoft 365, Freshservice, NinjaOne). We will consider candidates with ...

from you.Provide Level 2 IT support to all Antares Global staff, taking ownership of incidents, problems and service requests that require second-line technical investigation and resolution. The role is not primarily responsible for initial service desk triage but may be required from time to time. … SharePoint and OneDrive.* Knowledge of Service Management tools, systems and procedures.* Strong troubleshooting and analytical skills, with the ability to investigate and resolve second-line technical issues.* Working knowledge of PowerShell scripting for administration and support.* Practical experience creating, maintaining and troubleshooting Microsoft Power Automate flows, approvals ...

2nd Line Service Desk Analyst - Birmingham, Flexible hybrid working Full-Time/Permanent £30,000 + excellent benefits including healthcare, wellbeing support, 25 days' annual leave plus bank holidays, life insurance and more. We're seeking a 2nd Line Service … Desk Analyst to join our Digital & Technology team and play a key role in resolving complex technical issues across Compass Group UK&I click apply for full job details ...

public sector technology company is seeking a Service Support Analyst to provide 2nd line support. You will be responsible for resolving issues, improving services, and providing technical expertise in a collaborative environment. The ideal candidate has a strong IT and customer service background ...

Tesco is seeking an experienced IT support professional to join our fast-paced technology team. You will provide second line support for One Stop technology systems, handle incidents, and support store openings and head office colleagues. The role involves UK-wide travel … hours support, and continual improvement of support services. Strong technical knowledge (SQL, .Net, Windows, Office 365), excellent communication skills, and a proactive, customer-focused mindset are essential. #J-18808-Ljbffr ...

Sumer is a leading professional services group supporting regional SMEs across the UK and Ireland. We are seeking an IT Analyst to join the Operations - IT team in Bolton. This permanent on-site role focuses on delivering reliable end-user support, account and device management ...

versions Advanced network troubleshooting Firewall configuration DNS, DHCP, TCP/IP and internet routing IT best practices and configurations Role: Providing escalation support to the help desk Setup and configuration – Servers, firewalls, routers, wifi Help with project planning and implementation Going to site to help with installations ...