7 of 7 2nd Line Support Analyst Jobs in the UK

Support Analyst - 2nd Line - Hull An IT Support Analyst with strong 2nd line IT support, Windows 11, Windows Server, Intune, Azure, Entra, and Office 365 experience is required by a leading firm in central … rising to facing new challenges, as this will be a hands-on role. Key Skills: 2+ years of professional experience working at a 2nd line IT support level Windows 11 & M365 experience (including Exchange and Microsoft Security technologies) Azure, Entra, and Intune experience Good working ...

Description IT Support Analyst - 2nd Line - HullAn IT Support Analyst with strong 2nd line IT support, Windows 11, Windows Server, Intune, Azure, Entra, and Office 365 experience is required by a leading firm … rising to facing new challenges, as this will be a hands-on role.Key Skills:2+ years of professional experience working at a 2nd line IT support levelWindows 11 & M365 experience (including Exchange and Microsoft Security technologies)Azure, Entra, and Intune experienceGood working knowledge of support ...

OneSchool Global UK has an exciting opportunity for an IT Support Analyst (1st/2nd Line) to join our busy and collaborative IT team, supporting 23 campuses across the UK and our Regional Support Office.This is a varied, hands-on role … remote and face-to-face support, with occasional travel to campuses to assist with onsite IT needs. Key Responsibilities Provide 1st and 2nd line support via phone, email, remote tools, and service desk tickets Diagnose and resolve hardware, software, and basic network issues ...

Support Analyst - 2nd Line Location: Paddington, London - Onsite 5 days per week Are you an experienced IT Support professional who thrives in a fast-paced, high-energy environment? We're recruiting for a Level 2 IT Support Analyst … variety, takes ownership of technical issues, and can remain calm under pressure in a busy and dynamic workplace. The Role As an IT Support Analyst, you'll play a key role in ensuring the business operates without disruption. Acting as a central point of contact ...

your expertise with the team, and play a key role in maintaining a reliable and efficient IT service. What youll be responsible for Providing 2nd line technical support, diagnosing and resolving a wide range of hardware, software and end-user issues. Configuring, deploying and supporting … service. Ensuring all work is carried out in line with IT security standards, policies and best practice. Taking part in the 2nd Line on-call rota (approximately one weekend in every five) to provide out-of-hours support when required. Were looking ...

digital transformation capabilities. As part of this growth, they are looking to appoint an ServiceNow Platform Support Analyst (1st/2nd Line) on a permanent basis, to play a key role in designing, developing, and enhancing enterprise-scale ServiceNow solutions. Role Summary … ServiceNow Platform Support Analyst is responsible for providing first and second-line support for the ServiceNow platform and its associated modules. The role will act as the primary point of contact for platform incidents, service requests, defects, configuration issues, and user queries ...

looking for a 2nd Line Customer Support Analyst to join our IRIS Financials Customer Support team and help deliver outstanding service to our customers. You’ll provide expert support for more complex customer queries, working closely with … Line teams to ensure issues are resolved efficiently and professionally. What you’ll be doing Investigating and resolving escalated customer queries Supporting customers across IRIS Financials products Working with internal teams to resolve technical issues Contributing to continuous improvement and knowledge sharing Supporting UAT and product enhancements What ...