7 of 7 2nd Line Support Analyst Jobs in the UK

2nd Line IT Support Analyst | £30,000 - £42,000 per annum | Bexley (Full Time) | Permanent We're looking for an experienced and motivated 2nd Line IT Support Analyst to join our growing technical support … play a key role in maintaining, supporting, and improving IT systems while contributing to high service standards across the business. Key Responsibilities Provide 2nd line technical support, taking ownership of incidents through to resolution. Troubleshoot and resolve escalated hardware, software, server, networking, and cloud-related ...

Senior 2nd Line Support Analyst | Hybrid About the Role We're recruiting a Senior 2nd Line IT Support Engineer for a large UK enterprise. This is a hands-on technical role supporting a large user environment, resolving escalated … managerial responsibilities - the focus is on technical troubleshooting, ownership and development towards 3rd Line, Infrastructure, Networking or Cloud. Responsibilities Provide advanced 2nd line support and resolve escalated tickets within SLAs Troubleshoot Windows, Microsoft 365, Active Directory and endpoint issues Support Intune ...

2nd Line EUC Support Analyst Location: Onsite based West London Duration: 6 months Day Rate £370-£400/DAY OUTSIDE IR35 Start Date: ASAP The 2nd Line EUCEngineer role involves supporting our client’s internal IT environment, which includes corporate … remote support with key focus on Google workspace, Mac, M365 & OKTA (IAM). Key Skills & Experience Strong commercial experience in a Level 2nd Line Support/EUC engineering role Demonstrable ability to work independently with minimal supervision Strong Windows troubleshooting skills Good macOS ...

/2nd Line Endpoint Management Support Analyst - Chiswick - 5 days a week onsite We're looking for a 1st/2nd Line Endpoint Management Support Analyst to join an established IT team, providing hands-on support … faults and configuration issues Escalating more complex issues where appropriate Helping maintain a secure and reliable EUC environment You'll need previous 1st/2nd line EUC support experience, ideally within an organisation managing 400-500+ endpoints. Exposure to patch management and endpoint vulnerability ...

well established Client is seeking a skilled and enthusiastic IT Support Engineer (1st/2nd Line) to join their IT support team. The ideal candidate will have experience in a Microsoft environment, including proficiency in MS Office 365, IP networking, and Windows operating … qualification, who is eager to provide high-quality technical support and resolve a variety of IT issues. Responsibilities: Provide 1st and 2nd line technical support to end-users via phone, email, and in-person. Troubleshoot and resolve issues related to MS Office ...

Graduate ServiceNow Support Analyst Competitive Salary | Derby (Hybrid) | Permanent We are continuing to invest heavily in our ServiceNow platform and digital transformation capabilities. As part of this growth, we are looking to appoint a Graduate ServiceNow Support Analyst on a permanent basis. … This is an exciting opportunity for a recent graduate looking to begin a career within technology, platform support, and enterprise applications. You'll receive hands-on training, work alongside experienced ServiceNow professionals, and gain exposure to one of the world's leading digital workflow platforms. Role Summary ...

Service Desk Analyst (1st & 2nd Line IT Support) We welcome applications for this support post to commence as soon as possible For an outstanding candidate the college will consider a 'golden hello' payment of up to 10% of the annual salary. … Role The main duties and responsibilities of this role include: The Service Desk Analyst provides professional, responsive and customer-focused first and second-line technical support across Cardinal Newman College and Lancaster University School of Mathematics. Working within the Service Desk & End-User Support ...