Senior 2nd Line Support Analyst
- Hiring Organisation
- Oscar Associates (UK) Limited
- Location
- Leicester, Leicestershire, East Midlands, United Kingdom
- Employment Type
- Permanent, Work From Home
Senior 2nd Line Support Analyst | Hybrid About the Role We're recruiting a Senior 2nd Line IT Support Engineer for a large UK enterprise. This is a hands-on technical role supporting a large user environment, resolving escalated … hands-on support role, but you will gain valuable experience around mentoring more junior engineers. Responsibilities Provide advanced 2nd line support and resolve escalated tickets within SLAs Troubleshoot Windows, Microsoft 365, Active Directory and endpoint issues Support Intune, Azure/Entra ...