9 of 9 2nd Line Support Analyst Jobs in the UK excluding London

2nd Line IT Support Engineer/Analyst | Salary: £35k + excellent benefits package + Training and career development opportunities | Hybrid working Caerphilly area. There is a requirement to work on-call as part of a rota (paid). A growing and well-established … Managed Services Provider is looking for a customer-focused 2nd/3rd Line IT Support Engineer/IT Support Analyst to join its expanding technical services team in South Wales. This opportunity would suit an experienced IT Support Engineer ...

Support Analyst - 2nd Line - Hull An IT Support Analyst with strong 2nd line IT support, Windows 11, Windows Server, Intune, Azure, Entra, and Office 365 experience is required by a leading firm in central … rising to facing new challenges, as this will be a hands-on role. Key Skills: 2+ years of professional experience working at a 2nd line IT support level Windows 11 & M365 experience (including Exchange and Microsoft Security technologies) Azure, Entra, and Intune experience Good working ...

2nd Line Support Analyst, IT Escalation Analyst, Legal IT, Law Firm, Professional Services, Part Remote IT Escalation Analyst/2nd Line Support Analyst/Desktop Support Analyst required … will be compensated generously for this. In a nutshell, the ideal candidate will have at least two years’ IT service desk or IT support experience within a law firm or similar professional services environment, strong troubleshooting skills across desktop hardware, laptops, Microsoft Office, Windows 11 and legal-sector ...

OneSchool Global UK has an exciting opportunity for an IT Support Analyst (1st/2nd Line) to join our busy and collaborative IT team, supporting 23 campuses across the UK and our Regional Support Office.This is a varied, hands-on role … remote and face-to-face support, with occasional travel to campuses to assist with onsite IT needs. Key Responsibilities Provide 1st and 2nd line support via phone, email, remote tools, and service desk tickets Diagnose and resolve hardware, software, and basic network issues ...

digital transformation capabilities. As part of this growth, they are looking to appoint an ServiceNow Platform Support Analyst (1st/2nd Line) on a permanent basis, to play a key role in designing, developing, and enhancing enterprise-scale ServiceNow solutions. Role Summary … ServiceNow Platform Support Analyst is responsible for providing first and second-line support for the ServiceNow platform and its associated modules. The role will act as the primary point of contact for platform incidents, service requests, defects, configuration issues, and user queries ...

hands-on, customer-facing role where you will solve complex technical issues and build strong relationships with clients. What you ll be doing Deliver 2nd and 3rd line application support within a structured support team Investigate and resolve incidents using Jira and other … What we re looking for Strong analytical and problem-solving skills Experience with SQL Server and writing SQL or T-SQL queries Background in 2nd line application or software support Knowledge of Microsoft Windows Server environments Ability to manage and prioritise workloads effectively Strong communication ...

customer-facing role where you will solve complex technical issues and build strong relationships with clients.\ NWhat you’ll be doing\ N\nDeliver 2nd and 3rd line application support within a structured support team\ NInvestigate and resolve incidents using Jira and other diagnostic … looking for\ N\nStrong analytical and problem-solving skills\ NExperience with SQL Server and writing SQL or T-SQL queries\ NBackground in 2nd line application or software support\ NKnowledge of Microsoft Windows Server environments\ NAbility to manage and prioritise workloads effectively\ NStrong communicationskills, written ...

hands-on, customer-facing role where you will solve complex technical issues and build strong relationships with clients. What you'll be doing Deliver 2nd and 3rd line application support within a structured support team Investigate and resolve incidents using Jira and other … environments What we're looking for Strong analytical and problem-solving skills Experience with SQL Server and writing SQL or T-SQL queriesBackground in 2nd line application or software supportKnowledge of Microsoft Windows Server environmentsAbility to manage and prioritise workloads effectivelyStrong communication skills, written and verbalA collaborative ...

looking for a 2nd Line Customer Support Analyst to join our IRIS Financials Customer Support team and help deliver outstanding service to our customers. You’ll provide expert support for more complex customer queries, working closely with … Line teams to ensure issues are resolved efficiently and professionally. What you’ll be doing Investigating and resolving escalated customer queries Supporting customers across IRIS Financials products Working with internal teams to resolve technical issues Contributing to continuous improvement and knowledge sharing Supporting UAT and product enhancements What ...