20 of 20 2nd Line Support Engineer Jobs in London

Senior 2nd Line Support Engineer MSP/IT Solutions Salary up to £50,000 We are looking for an experienced Senior 2nd Line Support Engineer to join a growing MSP, supporting a range of professional services … clients. This is a great opportunity to work with modern Microsoft technologies in a fast-paced, client-focused environment. Role Overview Resolve escalated 2nd line issues across desktop, cloud, networking, and infrastructure. Support Microsoft 365, Azure, Entra ID, Intune, and Windows Server environments. Troubleshoot complex ...

11918HS £40k – 45k per year + Bonus 2nd Line Support Engineer Northampton/London | Permanent | Hybrid/On-site | Up to £45k + Bonus Our leading client are looking for a proactive and detail-oriented Systems Support Engineer to join their technical team. This role is primarily focused on providing day-to-day support across Microsoft applications (including Office 365, Azure AD and Exchange Online) , Zoho applications with an emphasis on Zoho CRM , and general hardware related issues. You’ll be a key point ...

great opportunity to contribute to a world-class institution at the heart of London. The Role London Business School is looking for a 2nd Line Support Engineer to join our Technology team and help deliver reliable, high-quality digital support across … also work with internal teams and third-party suppliers to resolve complex issues and improve service delivery. Main Responsibilities Timely and effective resolution of 2nd line incidents and service requests in line with defined SLA's. Reduction in recurring device and application issues. Accuracy ...

Expertise (we’re proudly professional and continuously strive for excellence for customers, peers and partners). Role overview We are looking for a 2nd Line Support Engineer/Field Engineer to join our Service Desk team and work on-site with … while ensuring excellent client satisfaction. This role is 4 days at client's site (London, EC3V 9AA). Duties & Responsibilities: Provision of 1st & 2nd line support service for software and hardware Incidents and Service Requests via phone calls, emails and self-service tickets. Efficient ...

seeking an experienced 2nd Line Tech Bar Engineer to provide high-quality, customer-facing technical support across onsite and remote environments. This role acts as an escalation point from 1st line support, resolving more complex technical issues while delivering … teams to ensure incidents and requests are resolved efficiently and in line with agreed service levels and security standards. Key Responsibilities: Provide 2nd line technical support to end users via Tech Bar (onsite) and remote channels. Act as an escalation point for incidents ...

Core Group is seeking a 2nd Line Support Engineer/Field Engineer to join the Service Desk and work on-site with a client in London. The role focuses on delivering high-quality IT support, ensuring a strong first … rate and excellent client satisfaction. The position involves 4 days at the client's site (London, EC3V 9AA). Responsibilities include providing 1st & 2nd line support, logging incidents, installing hardware/software, and collaborating with cross-functional teams while #J-18808-Ljbffr ...

our cloud infrastructure. Reporting directly to the IT & InfoSec Manager and working alongside a Senior Engineer, you will manage 1st, 2nd and some 3rd line support issues, deliver end-user software training, work within larger projects and enforce robust security controls … across our Microsoft 365 and Azure environments. Key Responsibilities Helpdesk Operations: Triage, manage, and resolve daily 1st 2nd and some 3rd line support tickets, escalating high-level infrastructure or complex security incidents to senior staff. M365 & Azure Security Administration: Manage user lifecycles, Conditional Access policies ...

Core, a London-based managed services provider, is seeking a 2nd Line Support Engineer/Field Engineer to join the Service Desk and work on-site with a client in London. The role emphasizes delivering high-quality IT support and ensuring client satisfaction. You will provide 1st and 2nd line support for software and hardware, log incidents in ITSM, install hardware and software, and collaborate with cross-functional teams. Four days per week onsite at the client site (EC3V 9AA). #J ...

highly skilled Second Line Technical Support Engineer looking to advance your career by joining an MSP to work on a permanent client secondment in Central London? The Company Krome Technologies is a dynamic, people first technology consultancy delivering a wide portfolio of IT services … believe in encouraging a strong culture of Community, Confidence, and Integrity. The Role An excellent opportunity has emerged for a Second Line IT Support Engineer to join our client's IT team full time at their London head office, close to Goodge Street Station. ...

Wanstor Limited in Bristol seeks a 2nd Line Support Engineer on-site to join the Service Management team. You will own escalated incidents, service requests and changes, focusing on end-user computing, device lifecycle, Microsoft 365, identity and access, site connectivity and business … critical systems. You will work with internal IT staff, customer IT teams and third parties to support new starters, site openings and security remediation, while maintaining clear, plain-language communication #J-18808-Ljbffr ...

Hamilton Barnes is recruiting two 2nd Line IT Support Engineers for a private healthcare provider in Earls Court, London. The role is on-site, offering day-to-day autonomy in a hospital environment and a fast-track start on a 3‐month contract. You will … resolve 2nd line incidents, troubleshoot a range of hardware and software issues, and support Microsoft 365, Windows and AD. This hands‐on position involves working with service desk teams, with strict SLAs and onboarding/offboarding tasks. #J-18808-Ljbffr ...

Peel Digital in London is seeking an Application Support Engineer to join our 2nd line team. You will handle incidents from the Service Desk, prioritise tickets, respond to emails, and participate in on-call duties within a hybrid London setup. Experience with Linux ...

technology services company in the UK seeks a Service Support Analyst to provide 2nd line support for public sector applications. The role includes efficient triage of issues, monitoring production solutions, and collaboration with internal teams. Ideal candidates will have a strong IT background ...

City of London is seeking a seasoned 2nd line IT Support professional to deliver high‐quality incident resolution and production support across a complex technology estate. This hands‐on role ensures system availability, monitors batch processes, and supports critical financial platforms, with shift ...

Nexus Jobs Limited in London is seeking a 2nd Level Treasury Infrastructure Systems Support Engineer for the FIS Integrity platform in a hybrid London role, with partial work-from-home. You will investigate and resolve complex incidents, monitor systems, and collaborate with treasury, infrastructure ...

Reply is seeking an ICT Infrastructure Engineer to provide 1st/2nd line IT support across UK offices, managing endpoints and core services in Microsoft 365, Intune, Entra ID, Windows and macOS. You’ll ensure secure and compliant operations and help optimise workplace ...

Zaizi Limited is seeking a security-minded IT Support Engineer … oversee day-to-day service desk operations and support our cloud infrastructure. Reporting to the IT & InfoSec Manager, you will handle 1st, 2nd, and some 3rd line issues, train users, and enforce robust security controls across M365 and Azure. You will work onsite ...

Krome Technologies seeks a Second Line IT Support Engineer to join the London office, providing on-site and remote assistance, resolving escalated incidents and maintaining asset records. The role requires strong troubleshooting, ITIL practices and collaboration with first-line colleagues across locations. ...

Fuse Energy is seeking a hands-on 2nd Line IT Engineer to maintain our day-to-day IT environment across two London offices, ensuring reliable operation of applications, infrastructure and end-user hardware. The role involves managing Google Workspace, Iru, Revolut People, Linear, and automating ...

leading IT support provider in Greater London seeks an experienced 2nd Line Tech Bar Engineer. The role involves providing high-quality technical support in both onsite and remote environments. Candidates must have 2–5 years of experience in a support role ...