Job : 1st/2ndLineSupportEngineer Working hours : 9:00am to 6:00pm Monday to Thursday and 9:00am to 5:00pm on Fridays Location : Central London - Fully onsite Salary : up to £30,000 We are partnering with a growing Managed Service Provider that are on the lookout for a 1st/… 2ndLineSupportEngineer to help support their clients' IT environments, while also getting the opportunity to work on exciting projects. The 1st/2ndLineSupportEngineer will be joining a supportive and collaborative team. The company will invests heavily in the 1st …/2ndLineSupportEngineer's growth, covering certifications and giving exposure to a wide range of technologies to broaden their skills. It is also a very social environment, with team events and a strong culture of working together. Essential skills - 1st/2ndLineSupportEngineerMore ❯
Onsite Desktop SupportEngineer/2ndLine Technical Support Technician who has good IT troubleshooting and user facing skills is required to provide onsite deskside technical support for a multi award-winning Managed Service Provider based in the City of London. This role will involve working onsite at client … on to the next stage of the interview process. JOB OVERVIEW We have a fantastic new job opportunity for an Onsite Desktop SupportEngineer/2ndLine Technical Support Technician who has good IT troubleshooting and user facing skills. Working as an Onsite Desktop SupportEngineer/… 2ndLine Technical Support Technician you will work at a dedicated client site throughout the week providing face-to-face technical support. When you are not scheduled to attend site you will work alongside the IT Helpdesk/Service Desk Team providing remote support to customers. This is an exciting opportunity to join More ❯
SecondLineSupportEngineer - £200 per day - Inside IR35 - 5 days a week on site St Mary Axe - 6 Month Contract. About the Role - My client, a leading building and civil engineering company, is seeking a proactive and customer-focused SecondLineSupportEngineer to join their Service … Microsoft applications, and enterprise tools Triage issues effectively and escalate to relevant teams when required Troubleshoot Microsoft applications, Teams Rooms, and office AV/meeting room technology Provide support across hardware, software, and network-related issues Ensure effective ticket management, root cause analysis, and documentation of remedies Contribute to continuous improvement by updating knowledge … bases and encouraging self-service Deliver a consistent high-quality experience when supporting senior executives and C-Suite users What We're Looking For - Previous experience in a SecondLineSupportEngineer or IT Support Analyst role Proven ability to support senior stakeholders (Chairman, CEO, CFO, C-Suite) with discretion More ❯
SecondLineSupportEngineer - £200 per day - Inside IR35 - 5 days a week on site St Mary Axe - 6 Month Contract. About the Role - My client, a leading building and civil engineering company, is seeking a proactive and customer-focused SecondLineSupportEngineer to join their Service … Microsoft applications, and enterprise tools Triage issues effectively and escalate to relevant teams when required Troubleshoot Microsoft applications, Teams Rooms, and office AV/meeting room technology Provide support across hardware, software, and network-related issues Ensure effective ticket management, root cause analysis, and documentation of remedies Contribute to continuous improvement by updating knowledge … bases and encouraging self-service Deliver a consistent high-quality experience when supporting senior executives and C-Suite users What We're Looking For - Previous experience in a SecondLineSupportEngineer or IT Support Analyst role Proven ability to support senior stakeholders (Chairman, CEO, CFO, C-Suite) with discretion More ❯
paced environment. As this is a client-facing role, strong commercial awareness, excellent communication skills, and a passion for technology are essential. Key responsibilities: The successful candidate will provide 2ndLinesupport both remotely and on-site when required. They will manage incidents, configure PCs, servers, and firewalls, perform daily system checks, and deliver both … proactive and reactive technical support to clients in line with SLAs. Maintaining accurate client documentation and ensuring clear communication with customers is essential. They will also contribute to project delivery, stay up to date with emerging technologies, and assist with quoting for equipment and services when required. The right candidate: Candidates should have at least three … of Windows Server, including Active Directory, Group Policies, DNS, and DHCP, is required, along with experience in Microsoft Exchange, Exchange Online, and Office 365 environments. Proficiency in desktop support across Windows, Mac, and RDS Farms, and familiarity with networking protocols such as TCP/IP are expected. Experience in a service environment, particularly with SMEs, is valuable, and More ❯
