IT 2ndLineSupportTechnician Tamworth £35,000 - £40,000 + Benefits Are you an experienced IT professional looking for a new challenge? Do you thrive in a dynamic environment where problem-solving skills and technical expertise are valued? If so, we have … the perfect opportunity for you! Cast UK are supporting a prestigious client based in Tamworth, with the recruitment process of an IT 2ndLineSupportTechnician As an IT 2ndLineSupportTechnician, you will play … with the internal teams, you will be responsible for diagnosing and resolving complex IT issues, ensuring minimal downtime and maximum efficiency. Key Responsibilities: Provide 2ndline technical support to clients via phone, email, and remote assistance. Diagnose and resolve hardware, software, and network issues in more »
Job title: 2ndLineSupportTechnician Salary: up to £36k + Bonuses Location : Wymondham My client is a driven and successful company, and they are looking for a 2ndlinesupportTechnician to join their team. more »
Lichfield, Staffordshire, West Midlands, United Kingdom
RECRUIT123 LIMITED
is office based. Applications are welcome from people who live within South East Staffordshire.** This is a great opportunity for a 2 nd Line IT SupportTechnician to work in a small, cohesive and well established team of experts. They are an IT support … incident response. A competitive salary and a great working environment is on offer here. What we need from you as a 2 nd Line IT SupportTechnician: 2yearsexperience as a 2 nd Line IT SupportTechnician Able to … Server and Cloud technologies Have excellent analytical skills and a determination to work through problems Responsibilities and duties: Dealing with mainly 2 nd line technical support issues and some 3 rd linesupport issues raised through the helpdesk Visits as required to more »
Cranleigh, England, United Kingdom Hybrid / WFH Options
MaxAd Fixed Fee Recruitment
+ Benefits In order to provide the wide ranging and exemplary levels of customer focussed support for which our client is renowned, an ambitious, personable and solutions-focussed … IT SupportTechnician is required to join the team on a full-time basis in this highly rewarding, 1st and 2ndlinesupport role. Our client is the perfect partner to serve an eclectic mix of small and medium-sized businesses … and Apple Mac OSX. Hardware repairs including PCs, Laptops and Apple Macs. This is a wonderful opportunity for an adaptable, customer centred 1st/2ndLine IT SupportTechnician to join a well-established, supportive team offering the opportunity to provide a wide more »
Greater London, England, United Kingdom Hybrid / WFH Options
beaumont
2ndLine IT SupportTechnician Are you an established 2ndline engineer with aspirations to progress further? Do you have strong M365 and Azure skills, with a passion to develop them? Is a field-based, customer-focused role where your more »
the specialist dementia nursing charity that is there for the whole family. Our specialist nurses, known as Admiral Nurses, provide free, expert advice, support and understanding to help families care for their loved one. Every day, Admiral Nurses help families up and down the country to … have the best life possible for as long as possible. Purpose of the job/About the role Join Dementia UK as a SecondLineSupportTechnician and play an integral part in driving a rapidly expanding organisation forward, from supplying equipment and managing … possess a CompTIA or equivalent qualification in server management. Previous experience with a Service Desk platform is essential, ideally in a first or second-line technical support capacity. A strong command of digital tools is required, including an advanced understanding of Microsoft 365 administration and applications. more »
Our client, based locally, is searching for a confident 2ndLineTechnician, ready to take their career to new heights. Joining the fast-paced world of an MSP, your role will include a variety of technical tasks, as well as delivering high level customer service … next step? The Role: Uphold excellent customer service standards, taking ownership of support queries and fostering strong customer relationships. Act as a 2nd point of contact for phone calls, emails and tickets from customers regarding IT issues, incidents and requests. Collaborate on projects and assist with new more »
On behalf of our client, we are seeking a highly motivated individual to join the Technical Support team as a 2ndLine Technical Support technician. Having recently entered an exciting phase of growth this is a brilliant time to be joining the business. … Escalate complex technical issues to the appropriate internal teams, following established protocols and ensuring timely resolution. Collaborate with other members of the technical support team to share knowledge, best practices, and contribute to the continuous improvement of the support processes. Ensure high levels of customer satisfaction … Knowledge of firewalls and IP based networks. Strong problem-solving abilities, with a logical and systematic approach to issue resolution. Experience with remote support tools and ticketing systems is highly desirable. Ability to work independently and efficiently manage multiple priorities in a fast-paced environment. Employee Benefits: Great more »
Bexley, Greater London, United Kingdom Hybrid / WFH Options
Aspire Recruitment Consultants
Aspire Recruitment is working in partnership with this local IT specialist company based in Bexley. They are looking to recruit an experienced technical support engineer Hybrid working. The Role: Reporting to the Service Delivery Manager Ensure the progression and swift resolution of calls logged with the Service Desk … and delivering superior services in line with Service Level Agreements whilst managing client expectations. Single point of contact with the customer Maintaining ownership of the original fault Providing timely updates, ensuring the fault is assigned the correct level of priority and attention. Demonstrating the ability to troubleshoot and more »