5 of 5 2nd Line Support Technician Jobs in the UK

Due to ambitious growth and expansion, an exciting opportunity has become available for an experienced, enthusiastic, and motivated 2nd Line IT Support Technician to join our client based in Chandler's Ford. The 2nd Line IT Support Technician … IT support service whilst attending to regular client support calls and installations as and when required. Main duties of the 2nd Line IT Support Technician: Providing 1st and 2nd Line Technical support, responding to … of the technical knowledgebase as required Monitoring of the breach queues to ensure tickets are not breaching their SLA’s Key Competencies of the 2nd Line IT Support Technician: Proven track record of supporting IT networks Thorough knowledge of Microsoft Windows desktop applications More ❯

Networking (IP, Switching, WiFi, DNS, DHCP, Cisco and/or UniFi) Windows Server (AD, GPO's Etc.) and Workstation administration, configuration and troubleshooting 2nd Line Support Engineer - Surrey As a 2nd-line support technician, you will provide high … quality and effective IT support to customers. A broad range of technical skills, along with excellent verbal and written communications skills, are required to ensure customers and colleagues remain informed. You will provide support and ultimately manage customer expectations. You are expected to manage your time … by your reporting manager. Must have a car and a valid driving license to commute between customer sites (local travel) Minimum of 2 years 2nd line support experience in a multi customer SLA backed environment, such as an IT MSP. Technical Networking (IP, Switching, WiFi More ❯

Job Title IT Technician - 2nd Line Support Are you the kind of person who loves to solve tech puzzles and make someone's day a little brighter? Do you thrive in a fast-paced environment where no two days are the same? If … so, we're looking for you! We're searching for a passionate and dedicated IT Technician to join our clients friendly team in Leicester. You'll be the go-to person for all things tech, providing top-notch support for Macs, PCs, servers, Microsoft 365, and … tech superhero, swooping in to save the day! What You'll Be Doing: Become a Tech Problem Solver: You'll be the first line of defence, providing remote and on-site IT support to their awesome users. From troubleshooting tricky software issues to setting up new More ❯

Job Title: Second Line Applications Support Technician Location: Salisbury (Hybrid) Company: Fexco Property Services (Management) Limited Hours: 37.5 per week About the Role: We are seeking a dedicated and knowledgeable Second Line Applications Support Technician to join our … team. This role ensures exceptional customer service in all Service Desk interactions while maintaining operational excellence. You will provide advanced application support, troubleshooting, and maintenance of our core business applications. Key Responsibilities Handle incoming application support incidents, requests, and changes. Manage and maintain personal call queues … ensuring timely resolution of support tickets. Troubleshoot and resolve technical issues, from simple user requests to complex application queries. Escalate and collaborate on unresolved issues with 3rd party vendors and internal teams. Assist with application upgrades, database updates, and testing processes. Identify and correct data errors within core More ❯

We are seeking an ICT support/field technician to join our established and growing team covering a wide range of ICT duties as a specialist Education and SMB managed service provider. The role involves providing support and consultancy by telephone, remote support and on-site on a day-to-day basis (covering sites across the south of Essex). Role Provide on-site technical support to clients, including hardware, software, and network troubleshooting and maintenance Install, configure, and upgrade computer hardware, software, and peripherals Perform routine maintenance and upgrades … with clients and team members, both orally and in writing Stay up-to-date with emerging technologies and industry trends Training IT Solutions Technician Apprenticeship Standard Level 3 Functional Skills (as required) PLTS The L3 IT Apprentices are required to attend a weekly class. Per month, three classes More ❯