2nd Line Support Technician Jobs

1 to 17 of 17 2nd Line Support Technician Jobs

2nd Line Support Technician

Prescot, England, United Kingdom
Oscar
Role: 2nd Line Support Technician Location: Prescot Salary … Working Pattern: Hybrid Summary The 2nd Line Support Technician role is responsible for providing second line support for a leader in the renewable energy space. You will fix what you can and escalate more complex issues to the relevant … support channels within the business. The ideal candidate will be forward thinking, with experience working as a 2nd Line Support Technician, and the ability to build relationships with a range of user bodies. The Company This company is distinguished by being more »
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IT Support Technician (1st & 2nd Line Support)

Bournemouth, Bearwood, Dorset, United Kingdom
Tru Talent
IT Support Technician (1st & 2nd Line Support) Location: Bournemouth Salary: £25,000 -£30,000 (DOE) Hours: Monday - Friday (phone number removed)pm Our client is an expanding IT company transitioning into a Managed Service Provider (MSP). As they continue to … clients across diverse industries in a dynamic and fast-paced technical environment. Key Responsibilities of the IT Support Technician (1st & 2nd Line Support): Deliver first and second-line technical support to a diverse range of clients. Diagnose … closely with the team to ensure seamless service delivery and successful project execution. Requirements of the IT Support Technician (1st & 2nd Line Support): A valid DBS clearance Proficient in Microsoft 365 administration and service deployment, including SharePoint, security, and Azure. Being more »
Employment Type: Permanent
Salary: £25000 - £30000/annum
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IT Support Technician (1st/2nd Line) - Edinburgh - 30K + Bonus

Edinburgh, Stockbridge, City of Edinburgh, United Kingdom
Lorien
IT Support Technician (1st/2nd Line) - Edinburgh - Up to 30K + Bonus Lorien's client, a leading name in the Life Sciences and MedTech sector with bases across the globe, has asked us to help them in their searches for a IT … Support Technician with a background across 1st Line and 2nd Line support to join their team. This individual will take the reins as the first point of contact for incoming tickets, fulfil a range of support duties … up to 30K plus a bonus of up to 10%, our client also offers career progression opportunities for those looking to move up into 2nd line support and further, plenty of technical upskilling opportunities along the way, and more, so take a look at the more »
Employment Type: Permanent
Salary: £25000 - £30000/annum Bonus, Holidays, Progression, Traini
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IT Support Technician (2nd Line)

Stoke on Trent, Silverdale, Staffordshire, United Kingdom
Recruitment Robin Ltd
A fast growing managed IT service provider in Stoke on Trent is seeking a full-time 2nd Line IT Support Technician to provide remote technical support to clients, as well as monitor IT systems and troubleshoot and resolve technical issues quickly … offers excellent training and career progression opportunities, a competitive salary up to £28,000 per year, on-site parking and gym membership. As the 2nd Line IT Support Technician, your responsibilities will include: Supporting clients remotely or over the phone, identifying and resolving … to 3rd line support where necessary. Providing ad-hoc administrative and on-site support to Senior Engineers. The 2nd Line IT Support Technician will have the following skills and experience: Excellent verbal and written communication skills with more »
Employment Type: Permanent
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2nd Line IT Support Technician

Dundee, Scotland, United Kingdom
Hybrid / WFH Options
Meraki Talent Ltd
2nd Line IT Support Technician Permanent Dundee (Hybrid Working) Posted Tue 01/10/24 CVs ASAP Start Date ASAP An established IT consultancy is seeking an experienced IT Support Desk Engineer to join their growing team in Dundee. The … you are passionate about technology and eager to progress your career, this role offers dedicated training time, including Microsoft and security training. Key Responsibilities 2nd Line IT Support Technician Provide technical assistance across PCs, laptops, and server infrastructures Diagnose and fix problems related … ensure system integrity Address fundamental networking configurations, including DHCP and DNS settings Ensure a customer-centric approach in managing and resolving technical issues Background 2nd Line IT Support Technician Experience in a relevant IT support position up to 2nd line more »
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2nd Line Support Technician

Redditch, Worcestershire, West Midlands, United Kingdom
Talent Finder
2nd Line Support Technician | Redditch | Full Time | £25,000-£30,000 based on experience Our client is a leading IT managed service provider located in Redditch. They pride themselves on delivering innovative and tailored IT solutions designed to meet the unique needs of … their clients. They are seeking a talented 2nd Line Support Technician to join their team to play a key role in providing technical support to customers. Are you the right person for the job? Strong experience with Active Directory, Office … and verbal) for working with clients and internal teams Ability to prioritise and work independently in a fast-paced environment Previous experience in a 2nd Line technical support role Familiarity with help desk ticketing systems and remote support tools Experience in a Managed more »
Employment Type: Permanent
Salary: £28,000
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1st / 2nd Line Support Technician

Fareham, Hampshire, South East, United Kingdom
Deerfoot I.T. Resources Limited
Exciting IT Support Opportunity in Fareham! Are you a skilled 1st/2nd Line Support Technician ready for a new challenge? Deerfoot IT Recruitment is thrilled to announce an excellent opportunity with a collaborative company in Fareham, Hampshire! We're looking … for two talented 1st/2nd Line Support Technicians to join their team. What's on Offer: Salary: £26k - £30k+ Benefits Package: Comprehensive and rewarding Working Hours: Mon - Fri, 37.5 hours per week Location: Fareham, Hampshire - with free onsite parking and easy access to train … and bus stations Your Role: As a 1st/2nd Line Support Technician, you will: Provide exceptional service desk support via phone, email, and in person Troubleshoot network connectivity in LAN/WAN environments Communicate effectively with clients and manage IT more »
Employment Type: Permanent
Salary: £26,000
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2nd Line Support Technician

Huddersfield, England, United Kingdom
100% IT Recruitment Ltd
2nd Line IT Support Technician Nr Huddersfield £26,000 - £27,000 + Benefits This is a fantastic opportunity for you, a 2nd Line IT Support Technician with around 3 years experience, to join a leading organisation … s IT Support function, based just outside of Huddersfield. You will be working across all areas of IT and providing hands on support including: Network Installation: including cabling, firewalls, switches and routers Technical Support for all ICT equipment Desktops and all hardware Application software … a difference to how well the IT is run and managed. If you are a strong IT Technician and can carry out 2nd line support and day to day maintenance, then this could be the perfect position for you. It will go quickly more »
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2nd Line IT Support Technician

Huddersfield, West Yorkshire, Yorkshire, United Kingdom
100% IT Recruitment Ltd
2nd Line IT Support Technician Nr Huddersfield £26,000 - £27,000 + Benefits This is a fantastic opportunity for you, a 2nd Line IT Support Technician with around 3 years experience, to join a leading organisation … s IT Support function, based just outside of Huddersfield. You will be working across all areas of IT and providing hands on support including: Network Installation: including cabling, firewalls, switches and routers Technical Support for allICT equipment Desktops and all hardware Application software Day … a difference to how well the IT is run and managed. If you are a strong IT Technician and can carry out 2nd line support and day to day maintenance, then this could be the perfect position for you. It will go quickly more »
Employment Type: Permanent
Salary: £26,000
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2nd Line Support Technician - Permanent - Bristol

Bristol, Somerset, United Kingdom
IQ ESM
2nd Line Support Technician - Permanent - Bristol - up to £33k base We need an experienced 2nd Line Helpdesk/ServiceDesk Support Technician for a permanent role in Bristol. This role will be primarily phone based and using … and their clients range from 10 to 300 users in the UK and use the very best technologies. You'll have experience in a 2nd line IT support role with server admin/troubleshooting skills along with knowledge of Microsoft Exchange, Firewall, virtualisation, Hyper V … and 365 admin and troubleshooting skills in 2nd Line. InterQuest Group is acting as an employment agency for this vacancy. InterQuest Group is an equal opportunities employer and we welcome applications from all suitably qualified persons regardless of age, disability, gender, religion/belief, race, marriage, civil partnership, pregnancy more »
Employment Type: Permanent
Salary: GBP 33,000 Annual
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2nd Line IT Support Technician

Cambridge, Cambridgeshire, United Kingdom
Hybrid / WFH Options
Syntax Consultancy Ltd
2nd Line IT Support Technician Permanent Cambridge (Hybrid) £28,000 - £36,000 (DOE) 2nd Line IT Support Technician needed with IT Managed Services (MSP) experience, plus strong Windows Server and IT Networking skills. A chance to … experience + tasks include: Supporting, installing, configuring and maintaining IT networks, Windows Server and Desktop technical environments. Troubleshooting, diagnosis and IT problem resolution to 2nd line level. Project based work including IT deployments, migrations and upgrades. Full UK Driving Licence and own transport preferred. Technical Environment: Windows more »
Employment Type: Permanent
Salary: £28000 - £36000/annum (DOE) + Benefits
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2nd line IT Support Technician

Norwich, Norfolk, United Kingdom
Hybrid / WFH Options
Syntax Consultancy Ltd
2nd Line IT Support Technician Permanent Norwich (Hybrid) £28,000- £36,000 (DOE) + Benefits 2nd line IT support Technician wanted with Windows Server and IT Networking expertise. Start asap, ideally in October 2024. A fantastic … skills, experience + tasks: Supporting, installing, configuring and maintaining IT networks, Windows Server and Desktop technical environments. Troubleshooting, diagnosis and IT problem resolution to 2nd line level. Project based work including IT deployments, migrations and upgrades. Full UK Driving Licence and own transport highly preferred. Technical Environment more »
Employment Type: Permanent
Salary: £28000 - £36000/annum
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Second Line Support Technician

Tamworth, Staffordshire, West Midlands, United Kingdom
VIQU Limited
IT Support Technician – Tamworth - £25,000 - £30,000 VIQU have partnered with a leading IT compamy in Tamworth who are seeking an IT Technician to help support their clients with their day-to-day operational IT support and development. This … working from the office in Tamworth and working on client sites. These sites are mostly located within the Midlands. Main duties of the Second Line Support Technician: - To provide IT support on the client's site. - Configure devices and set up rooms. … assistance. - To provide IT training sessions. - Work alongside the Network Managers & Senior consultants to develop the infrastructures in the sites. Requirements for the Second Line Support Technician: - At least 1 year of experience within a 2nd linesupport role. - Experience with Intune, Active Directory more »
Employment Type: Permanent
Salary: £28,000
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1st/2nd Line IT Support Technician - 6 month FTC

Horley, Surrey, United Kingdom
Hybrid / WFH Options
Better Days Recruitment Ltd
A great six-month fixed term opportunity has arisen for an experienced 1st and 2nd Line IT Support Technician. The role is to cover a member of staff on a sabbatical however, due to future team growth there could be an opportunity for this to … also support a VOIP softphone system and EndPoint which is a deployment and vulnerability management software. You will be providing 1st and 2nd Line IT support over the phone and deskside. Working to a ticket system in a timely manner to resolve the … be compensated accordingly. Skills/experience/attributes: Minimum of two years’ experience in an IT Support role is essential Experience of 2nd Line and 1st line IT Support Experience of Office 365 Experience of Active Directory Experience of Windows Servers more »
Employment Type: Permanent
Salary: £35000 - £40000/annum Great company benefits
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1st and 2nd Line IT Support Technician

Horley, England, United Kingdom
Hybrid / WFH Options
Better Days Recruitment
role is to start on the 14th of October 2024. A great six-month fixed term opportunity has arisen for an experienced 1st and 2nd Line IT Support Technician. The role is to cover a member of staff on a sabbatical however, due to future … also support a VOIP softphone system and EndPoint which is a deployment and vulnerability management software. You will be providing 1st and 2nd Line IT support over the phone and deskside. Working to a ticket system in a timely manner to resolve the … be compensated accordingly. Skills/experience/attributes: Minimum of two years’ experience in an IT Support role is essential Experience of 2nd Line and 1st line IT Support Experience of Office 365 Experience of Active Directory Experience of Windows Servers more »
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2nd Line IT Support Technician

Ilkley, West Yorkshire, Yorkshire, United Kingdom
Humnize
2nd Line IT Support Technician This is an opportunity for personal growth, learning, and contributing to a company that values its employees and the community it serves. We're on a mission to find a standout 2nd Line Technical Support … be an integral member of a small team of talented professionals, pooling your knowledge and learning from each other to deliver a superior support experience that exceedscustomer expectations. This company is deeply committed to your professional growth, offering top-of-the-line training and development opportunities. … VPN problems, and ensuring stable wired and wireless network operations. Here's what we're looking for from you: Experience in a busy support role Ability to work across multiple clients (45 in total) and a variety of technical set-ups Experience in troubleshooting issues with a root more »
Employment Type: Permanent
Salary: £35,000
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2nd Line Support Technician

Norwich, Norfolk, United Kingdom
Tec Partners
On behalf of our client, we are seeking a highly motivated individual to join the Service Desk team as a 2nd Line Technical Support technician. Having recently entered an exciting phase of growth this is a brilliant time to be joining the business. In this … Escalate complex technical issues to the appropriate internal teams, following established protocols and ensuring timely resolution. Collaborate with other members of the technical support team to share knowledge, best practices, and contribute to the continuous improvement of the support processes. Ensure high levels of customer satisfaction … abilities, with a logical and systematic approach to issue resolution. Experience with LANs & WANs Experience with Microsoft Server Operating Systems Experience with remote support tools and ticketing systems is highly desirable. Ability to work independently and efficiently manage multiple priorities in a fast-paced environment. Flexibility to work more »
Employment Type: Permanent
Salary: £25000 - £30000/annum Training & development opportunities
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2nd Line Support Technician
10th Percentile
£25,950
25th Percentile
£28,438
Median
£30,000
75th Percentile
£33,250
90th Percentile
£34,000