19 2nd Line Support Technician Jobs

Job Title: IT Technician/1st and 2nd Line Support Technician Location: Hulme, Manchester Salary: £25,276 - £26,927 per annum Job Type: Permanent, Full Time Closing Date: Monday 27th November 2023 The College has a large and varied IT estate … including windows desktops, iMacs, wi-fi etc. We are seeking to appoint an IT Technician to support the staff and students in taking full advantage of IT available. The applicant must have a real … interest and natural enthusiasm for working within IT, with an awareness of developments in computer technology. Main Duties and Responsibilities: Responsibilities: First and second line support for staff and student enquiries by logging, resolving and escalating IT support issues Support all IT more »

Job Title: IT Technician/1st and 2nd Line Support Technician Location: Hulme, Manchester Salary: £25,276 - £26,927 per annum Job Type: Permanent, Full Time Closing Date: Monday 27th November 2023 The College has a large and varied IT estate … including windows desktops, iMacs, wi-fi etc. We are seeking to appoint an IT Technician to support the staff and students in taking full advantage of IT available. The applicant must have a real … interest and natural enthusiasm for working within IT, with an awareness of developments in computer technology. Main Duties and Responsibilities: Responsibilities: First and second line support for staff and student enquiries by logging, resolving and escalating IT support issues Support all IT more »

2nd Line Support Desk Technician £25,000 - £35,000 (Depending on experience) Tewkesbury Monday – Friday Do you have 3+ years of experience in a help desk support role within an MSP? Are you confident in supporting clients on firewall management system … to commute to Tewkesbury on a daily basis? Please, read on! We are looking for a full-time experienced 2 nd Line Support Technician to work with a supportive, well-reputable client of ours who are based in Tewkesbury! As a 2nd Line … heard from us within 5 working days, please assume that you have been unsuccessful in this instance. (keywords: 2nd line, second line, first line, 1st line, helpdesk, technician, IT, support technician, cloud-based, cloud based more »

This is a fantastic opportunity for an experienced IT Support Technician to join an established team of IT Solution Specialists. When you join us, and you're not just joining a company; you're joining a legacy. Your expertise will find a home here, where your … a few years’ experience on a MSP IT Helpdesk Have impeccable English language telephone communication." Role Info: 1st & 2nd Line IT Support Technician - MSP London Docklands Head Office (E14)/Hybrid £25,000 - £35,000 Dependant on Experience Full Time … Monday - Friday Company: Established IT Solution Specialists Your Skills: Customer Service, Great Communication Skills, 1st and 2nd Line IT Support, Microsoft Servers, Firewalls, Windows Operating Systems About us: Our journey began in 1995, and since then, we have been shaping the IT landscape and transforming more »

2nd line Support Technician Norwich £25,000 - £32,000 per annum Cooper Lomaz are working with a successful business in Norwich to source a 2nd line support technician to join their team. The role itself will … see you join an established IT team, made up from Support through to their own development team. The role does require strong customer service skills and the successful candidate will need the ability and track record of troubleshooting. The role Provide 1st and 2nd line support, both in person and remotely. Take your part in managing the service desk, ensuring tickets are triaged and escalated where required. Maintain security of systems and data. Take external calls, and update customers in relation to their faults. About you: You will have experience working more »

nd Line Software Support Technician Location: Worsley, Manchester, M28 3QW Salary: £26-30k pa dependent upon experience + Benefits Contract: Full-Time, Permanent Hours: 9am - 5pm Mon to Friday, a total of 37.5 hours per week Benefits: A competitive annual salary of … a- Service. The company is enjoying a rapid period of growth and is seeking high quality additions to our small and versatile team to support that growth moving forward. 2nd Line Software Support Technician - the Role: We are seeking an experienced … individual, capable of Delivering frontline technical support on our help desk. Helping to ensure successful software deployment and effective training and consultancy is delivered for new and existing clients. Help setup and maintain AWS server instances. Key Responsibilities Include: Delivery of high-quality remote support on more »

2nd Line Support Technician To assist clients with technical issues on IT, networking, hardware and software systems. Being part of the Helpdesk Team, the job holder is the first line remote fix of service calls logged by clients, and to remotely … who have just opened a new location. Continuous training and certifications will be provided along with an excellent progression opportunity! Key Responsibilities Providing technical support to the companies clients based from the company helpdesk. Monitoring of all devices within specified accounts 2nd and some 3rd Line remote diagnosis of devices and software/networking support Escalating any potential issues to helpdesk Manager Working with technology such as Windows Server, 365, Azure, Hyper-V and more Essential Experience IT related position and have exceptional customer service skills. Previous Helpdesk experience advantageous Ideally have more »

We have an exciting opportunity to join City & Guilds working as 2 nd line Support Technician! In this role you will be responsible for providing end user support to all C&G employees as well as maintaining daily technical processes that ensure … It will be your job to resolve more complex end user issues within our standard SLAs and KPIs. As 2 nd line support, you will create and maintain appropriate documentation and coach and mentor 1 st line Support Analysts with the aim … relevant information is captured at the point of logging. You will resolve incidents that have been escalated by the 1 st Line Support Analysts where possible or assign to other resolver teams were appropriate. You will build IT equipment including laptops and mobiles to an agreed more »

1st/2nd line IT Technician, Support Engineer, Crawley, COR5464 Are you early in your IT Support career, looking for the next big step? Are you wanting to work in a school setting? If this sounds like you, then please read … on! The Role This is an excellent IT Technician role, working for a company with a growing reputation in their field. The IT Technician will have a general understanding of Networks and hold a clean UK driving licence, to be responsible for supporting and maintaining the … smooth running of the IT services. The Company The IT Technician will join one of the largest Multi-Academy Trusts in the UK. The IT Technician will contribute to a supportive team environment, which rewards hard work and innovative thinking. The current work pattern in place more »

regionally of providing high quality professional advice, we are dedicated to helping our clients navigate the ever-changing landscape of property. Role Profile IT Technician Responsibilities/Duties: The role will be working within the IT Support Team and will have responsibility of managing all IT … support requests and issues. As the business continues to grow this role will be instrumental in developing the department and it processes. Applicants need at least 3 years' experience in a similar support role. As well as having the necessary technical skills, this person requires excellent … to assist and build working relationships with colleagues to maintain BAU and assist in moving the business forward. The role will encompass both remote support and regular visits to all offices. IT Technician Essential Criteria The successful applicant will: Manage all incoming support incidents more »

Job Title: 2nd Line Support Technician Location: Glasgow Scotland Full-time. Office Based Salary: £28,800 pa The ideal candidate will have worked in a Desktop support background and some experience working with workstations and servers in a Windows Active Directory … around the UK and inter-team liaison will be an important aspect. This is also a customer facing role, working on site to provide support in the continuous use of various systems to ensure we are meeting our contractual expectations and maintain the training of armed forces personnel. … range of service solutions in various domains like Computing, AI, Network, Data & Security. Also, pioneering the development of supercomputers. Skills Required: Experience of IT support and working within an ITIL environment. Microsoft Windows 10 Microsoft Server 2019/WSUS McAfee/EPO Virtualisation (VMWare/V-Sphere) Active more »

Job Title: 2nd Line Support Technician Location: Glasgow Scotland Full-time. Office Based Salary: £28,800 pa The ideal candidate will have worked in a Desktop support background and some experience working with workstations and Servers in a Windows Active Directory … around the UK and inter-team liaison will be an important aspect. This is also a customer facing role, working on site to provide support in the continuous use of various systems to ensure we are meeting our contractual expectations and maintain the training of armed forces personnel. … range of service solutions in various domains like Computing, AI, Network, Data & Security. Also, pioneering the development of supercomputers. Skills Required: Experience of IT support and working within an ITIL environment. Microsoft Windows 10 Microsoft Server 2019/WSUS McAfee/EPO Virtualisation (VMWare/V-Sphere) Active more »

We are pleased to assist our valued client with their recruitment for a 2nd line Support IT Technician. Working between two sites based in North Coventry duties as required below. Provide a friendly service to all customers and clients. - Be the first point of contact … for IT technical support to your assigned clients. - Work independently to provide technician support to your assigned clients, by visiting the client sites. - Resolve, advise and assist the client with any IT issues that arise. - Carry out the requests and duties as directed by … company's helpdesk, email, phone or in person. - Remotely resolve issues using the company's remote access software to assist customers. - Provide occasional telephone support for all of the group's clients if required. - Help the company with project work out of term. Excellent spoken, telephone and written more »

nd Line Software Support Technician Location: Worsley, Manchester, M28 3QW Salary: £26-30k pa dependent upon experience + Benefits Contract: Full-Time, Permanent Hours: 9am - 5pm Mon to Friday, a total of 37.5 hours per week Benefits: A competitive annual salary of … a- Service. The company is enjoying a rapid period of growth and is seeking high quality additions to our small and versatile team to support that growth moving forward. 2nd Line S... more »

nd Line Software Support Technician Location: Worsley, Manchester, M28 3QW Salary: £26-30k pa dependent upon experience + Benefits Contract: Full-Time, Permanent Hours: 9am - 5pm Mon to Friday, a total of 37.5 hours per week Benefits: A competitive annual salary of … a- Service. The company is enjoying a rapid period of growth and is seeking high quality additions to our small and versatile team to support that growth moving forward. 2nd Line S... more »

nd Line Software Support Technician Location: Worsley, Manchester, M28 3QW Salary: £26-30k pa dependent upon experience + Benefits Contract: Full-Time, Permanent Hours: 9am - 5pm Mon to Friday, a total of 37.5 hours per week Benefits: A competitive annual salary of … a- Service. The company is enjoying a rapid period of growth and is seeking high quality additions to our small and versatile team to support that growth moving forward. 2nd Line S... more »

nd Line Software Support Technician Location: Worsley, Manchester, M28 3QW Salary: £26-30k pa dependent upon experience + Benefits Contract: Full-Time, Permanent Hours: 9am - 5pm Mon to Friday, a total of 37.5 hours per week Benefits: A competitive annual salary of … a- Service. The company is enjoying a rapid period of growth and is seeking high quality additions to our small and versatile team to support that growth moving forward. 2nd Line S... more »

Job Title: 2nd Line IT Support Engineer Location: Cambridgeshire Salary: £32000 + Benefits Hybrid Working 3/2 The Role: Providing top-notch support to Managed and Supported Customers over the phone, on-site, and remotely. This role requires deep expertise across all … supported areas and involves mentoring junior team members. Main responsibilities: Offer technical support for Servers, desktops, and network infrastructure to customers. Log, update, and close all calls accurately. Actively monitor customers' infrastructure using Systems Management Suite. Create and maintain site documentation for team use. Be adaptable, mentor colleagues … and collaborate with other support staff. Engage proactively with customer IT systems to prevent issues and plan for their development. Provide cover for other customer sites when necessary. Experience Required: Strong communication skills - Meeting SLAs & response times. Knowledge of Storage and Networking Platforms Cisco (CCNA desirable), Switch experience more »

Job Title: 2nd Line IT Support Engineer Location: Cambridgeshire Salary: £32000 + Benefits Hybrid Working 3/2 The Role: Providing top-notch support to Managed and Supported Customers over the phone, on-site, and remotely. This role requires deep expertise across all … supported areas and involves mentoring junior team members. Main responsibilities: Offer technical support for Servers, desktops, and network infrastructure to customers. Log, update, and close all calls accurately. Actively monitor customers' infrastructure using Systems Management Suite. Create and maintain site documentation for team use. Be adaptable, mentor colleagues … and collaborate with other support staff. Engage proactively with customer IT systems to prevent issues and plan for their development. Provide cover for other customer sites when necessary. Experience Required: Strong communication skills - Meeting SLAs & response times. Knowledge of Storage and Networking Platforms Cisco (CCNA desirable), Switch experience more »