2 of 2 2nd Line Support Jobs in Merseyside

Service Desk Analyst/1st Line/2nd Line/Contract/Onsite/Liverpool/Inside IR35 Are you a tech-savvy problem solver who thrives on tackling complex IT challenges? We're looking for a Service Desk Analyst to join a growing support team - someone who can deliver exceptional service, resolve … incidents efficiently and help drive continuous improvement across an IT environment. What You'll Be Doing: Provide 1st & 2nd line IT support - over the phone, face-to-face and remotely Log, diagnose and resolve incidents quickly using our Service Desk system Escalate complex problems to the right teams while keeping users in the loop Troubleshoot … customer-first attitude If you're ready to make an impact then please get in touch with a recent CV. Service Desk Analyst/1st Line/2nd Line/Contract/Onsite/Liverpool/Inside IR35 Service Desk Analyst/1st Line/2nd Line/Contract/ More ❯

1st/2nd Line IT Support Engineer Location: Wirral (with travel in the North West to client sites as required) Salary: £28-30k plus competitive benefits Job Type: Full-Time, Permanent-9am-5.30pm Sector: IT Support/Managed Service Why This Company A well-established and respected Managed Service Provider (MSP) with … a heart who truly care about their staff with the autonomy for your voice to be heard. What You’ll Be Doing We want to speak with 1st/2nd Line IT Support Engineers to join a growing, open and established team. This role is perfect for a technically skilled IT professional who enjoys both … remote and onsite support and is keen to develop their career in a dynamic MSP environment. Provide 1st and 2nd line IT support to clients via phone, remote access, and site visits Use RMM tools for daily proactive maintenance and monitoring Install and troubleshoot a wide range of IT hardware and software including More ❯