8 of 8 3rd Line Engineer Jobs in the South West

3rd Line Infrastructure Engineer Bristol – Hybrid working 3 days per week in the office £40,000 - £50,000 + benefits Fantastic new permanent opportunity for an experienced 3rd Line Infrastructure Engineer with this specialist IT managed service provider based in Bristol. We are looking for a dedicated IT professional with … in Microsoft 365 and other essential IT skills. As a Senior Infrastructure Engineer, you will have responsibility for ensuring that all clients, mainly, are supported for their 3rd line issues. You will be expected to receive escalations from other Infrastructure Engineers and occasionally from Technical Consultants in the field. You will also work with the … customers in a courteous way at all times Prepare accurate and timely reports Undertake health checks and pre-contract audits, both remote and on site when required To provide 3rd line support for systems and staff Document knowledge in the form of knowledge base tech notes and articles Keep your technical knowledge and skills up to date More ❯

Azure 3rd Line Engineer (Managed Service Provider) Job Title: Azure 3rd Line Engineer Salary: £55,000 £60,000 DOE Role Overview We are looking for an experienced and highly skilled Azure 3rd Line Engineer to join our technical team within a dynamic and fast-paced … Managed Service Provider (MSP) environment. This role will focus on advanced support of Microsoft Azure-based solutions for multiple clients across a range of industries. Key Responsibilities Provide expert 3rd line support for Microsoft Azure environments, hybrid cloud systems, and core infrastructure services. Respond to and resolve escalated technical incidents and service requests Monitor and maintain the … issues where necessary to Microsoft or third-party support teams. Support the technical enablement of junior staff and provide mentoring when required. Essential Skills & Experience Proven experience in a 3rd line support or infrastructure engineer role within an MSP or IT service provider environment. Strong knowledge of Azure services, including VMs, Azure Landing Zone, Storage More ❯

Are you an experienced 3rd Line Enginee r with a solid MSP background? Do you enjoy tackling a mix of infrastructure and networking challenges? Looking for a role that keeps you hands-on, technical, and client-facing? This 3rd Line Infrastructure Engineer role could be a great fit. Join a growing and … a range of SME clients. Salisbury – Hybrid working (mix of office, home, and client site) £32,000 – £40,000 DOE Driving licence required – client site visits involved As a 3rd Line Infrastructure Engineer, what you will be doing: Providing 3rd line support and infrastructure troubleshooting Leading smaller client projects and re-architecting … troubleshooting Comfortable working across a broad IT estate (hardware, software, cloud, networking) Experience delivering infrastructure projects and identifying opportunities for improvement You will need: Experience in a 2nd/3rd line role within an MSP environment Strong communication skills and client-facing confidence A methodical and calm approach under pressure Full UK driving licence and access to More ❯

Job Title: 3rd Line Support Engineer Location: South West London (On-site in Wimbledon) Salary: Up to £45,000 DOE About the Role/Company This is an exciting opportunity to join a growing IT Support company based in South West London. They are seeking a highly skilled and experienced 3rd Line Support Engineer to join their dynamic … team. The company supports a diverse portfolio of clients across both the public and private sectors, with a strong reputation for delivering reliable and responsive IT services. As a 3rd Line Engineer, you'll be the go-to expert for complex technical issues and escalations, working with the latest Microsoft Cloud technologies. You'll also More ❯

a well-established local Managed Service Provider (MSP), who provides an exceptionally high level of customer service and support to their diverse customer base are looking for a 2nd - 3rd Line IT Support Engineer. They are a Microsoft Gold Partner and Dell Gold Partner. Their clients are primarily SME sized (5 to 150 users), but across a … radius. Their office environment is open plan, with a busy but friendly atmosphere. You will be working within the support and installations team, providing 2nd line and 3rd line levels of service to clients. Primary technology focus is Microsoft 365 - but you will also be involved with (and must have strong interest in) supporting and … ticket queue, ownership of problems, and escalation of tickets are important on a day- to-day basis. Ideal Candidate: You must be self-motivated and an experienced support engineer, who has the right mindset to want to continue to learn and advance your technical knowledge. Preferably with a view to eventually taking on more project work or account More ❯

Senior 3rd Line Support Engineer - Microsoft Azure Previous experience working for a MSP is required Bristol - Hybrid (twice a month onsite) Full-time, Permanent £50K - £60K per year A dynamic and growing IT Cloud Managed Services Provider (MSP), is on a mission to empower people through technology. Based on the outskirts of Bristol they deliver … expert IT solutions, infrastructure modernisation, workspace transformation, and managed services to a diverse client base. The business is looking for a Senior 3rd Line Support Engineer to join their expert team and play a key role in delivering high-level Microsoft Azure technical support, and helping shape the future of the service offerings. This is … a fantastic opportunity for a skilled IT professional with a strong background in Microsoft 365, Azure, and virtualisation technologies to thrive in a collaborative and forward-thinking environment. Senior 3rd Line Engineer - What You'll Do Provide 3rd line/4th line support and resolve complex technical issues Manage escalated More ❯

IT Support Engineer (3rd Line) | 6 Months | £300 - £400 | Outside IR35 | Hybrid Remote We’re recruiting for a 3rd Line IT Ops Integration Support Engineer for a 6-month contract to support with packages of work spanning 1st - 3rd line of the support spectrum. This role is … team to ensure success. Scope and deliver solutions by gathering inputs from internal teams, aligning with technical and budgetary constraints, and ensuring a smooth handover. Skills across the 1st-3rd line support spectrum to ensure efficient delivery - (Entra and Intune required) Highlighted Tasks Include Mailbox migration from Services businesses to IT Ops infrastructure, involving both Microsoft … devices. Decommissioning Services infrastructure, working with Compliance teams to identify stored data and determine required retention periods. What you need to do now If you feel like this 1st – 3rd Line Support role is a good fit for you and would like to know more then please apply with your most up to date CV. IT Support More ❯

3rd Line Engineer Up to £43,000 Bristol - Hybrid Were working with a well-established MSP in Bristol thats in an exciting phase of expansion. Theyre looking for a well-rounded 3rd Line Engineer to join their team and play a key role in supporting their growing client base. As … a 3rd Line Engineer, youll handle a variety of technical challenges, from complex troubleshooting to solution design across a diverse range of technologies and customers. Youll work in a supportive environment that encourages growth and development, with a hybrid working setup that offers the best of both worlds. Key Responsibilities: Acting as a senior point … and ensuring excellent service delivery Contributing to documentation and knowledge sharing to drive continuous improvement Supporting project work, migrations, and upgrades when required Key Requirements: Proven experience in a 3rd Line role within an MSP or similar environment Split between BAU & Project work Strong understanding of Microsoft 365, Windows Server, networking, and troubleshooting across a range of More ❯