1 to 25 of 54 3rd Line Support Jobs in the UK

IT Manager - 3rd Line Support. £50K + Benefits Package. Permanent. Clapham, London. Onsite - Monday to Friday - Term Time/Flexibility to work from home during school holidays. T6/MN/(phone number removed). * Education Sector experience preferred* *Must be Eligible to work in the UK … The IT Manager must have hands-on 2nd/3rd Line Support experience & ideally Education Sector experience. Additional IT Support is provided by an external MSP which provide 3rd Line Support. Role will support 240 staff & 800 students. … Will consider a Senior IT Engineer with Education Sector experience* Skills Experience Required: IT Manager/or/Senior IT Engineer - 3rd Line IT Engineer - Education Sector experience. 2nd Line/3rd Line IT Support experience - hands-on. MS More ❯

A key client of ours is looking for a 3rd Line Support Engineer to join their team in Bolton, on a fixed term basis for 9 months. Main Responsibilities Required of the 3rd Line Support Engineer: First point of escalation … desk and wider team Manage server accounts Support of cloud telephone systems Support networking equipment Key Experience Required of the 3rd Line Support Engineer 3-5 years experience within a 2nd/3rd Line Support role … desk or MSP Experience with server environments (Windows) Active Directory/Microsoft 365/Azure Understanding of virtualisation Understanding of network technologies The successful 3rd Line Support Engineer will be paid a pro-rata'd salary of up to £40,000 per annum. If interested More ❯

A key client of ours is looking for a 3rd Line Support Engineer to join their team in Bolton, on a fixed term basis for 9 months. Main Responsibilities Required of the 3rd Line Support Engineer: First point of escalation … desk and wider team Manage server accounts Support of cloud telephone systems Support networking equipment Key Experience Required of the 3rd Line Support Engineer 3-5 years experience within a 2nd/3rd Line Support role … desk or MSP Experience with server environments (Windows) Active Directory/Microsoft 365/Azure Understanding of virtualisation Understanding of network technologies The successful 3rd Line Support Engineer will be paid a pro-rata'd salary of up to £40,000 per annum. If interested More ❯

3rd Line Support Engineer Nr Cardiff - hybrid working (2 days from home a week) £40,000 - £45,000 + Benefits listed below. This is a fantastic opportunity for you, a 3rd Line Support Engineer/Workplace Operations Engineer, to join … a leading IT company based near Cardiff. You will be supporting external clients with all of their IT requirements - 3rd Line, but also involved with the management and implementation experience of various devices, software and solutions including the management and implementation experience of: Enterprise EUC environments, including … and maintenance Edge Security management e.g. Configure, manage and monitor firewalls, VPON's and security appliances As the Workplace Operations Engineer/3rd Line Support Engineer, you will carry a range of technical and customer-focussed responsibilities, including: Delivering outstanding 3rd line More ❯

Job Title: 3rd Line Support Engineer Location: Office-Based - Southend-On-Sea Salary: Up to £42,000 per annum Job Type: Full-Time, Permanent About the Role: We are looking for a highly skilled and experienced 3rd Line Support Engineer … to join our client's internal IT team. This office-based role is critical in providing advanced technical support to internal colleagues and acting as an escalation point for 1st and 2nd line support teams. As the team's technical expert, you will be … by developing the Knowledge Base, authoring articles that support internal staff development, and promoting a customer self-service approach. Key Responsibilities: Provide 3rd line support for escalated technical issues across systems, networks, and applications. Act as a mentor and escalation point for 1st More ❯

3rd Line Support Engineer – West London – Westfield (4x a week onsite) - £45k 3rd Line Support Engineer is required to join a renowned multi-site entertainment client, providing high-level IT support across the company and ensuring the prompt … resolution of operational IT issues within the UKI business. The 3rd Line Support Engineer will collaborate with external IT support teams, ensuring they are well-informed about new technology implementations and how to effectively support them. They will also be responsible … escalation point for internal users when external helpdesk providers are unable to resolve issues. The successful candidate will have experience as a 2nd/3rd Line Support Engineer and be looking to take the next step in their career. They will possess a solid background More ❯

3rd Line Support Engineer – West London – Westfield (4x a week onsite) - £45k 3rd Line Support Engineer is required to join a renowned multi-site entertainment client, providing high-level IT support across the company and ensuring the prompt … resolution of operational IT issues within the UKI business. The 3rd Line Support Engineer will collaborate with external IT support teams, ensuring they are well-informed about new technology implementations and how to effectively support them. They will also be responsible … escalation point for internal users when external helpdesk providers are unable to resolve issues. The successful candidate will have experience as a 2nd/3rd Line Support Engineer and be looking to take the next step in their career. They will possess a solid background More ❯

3rd Line Infrastructure Support Engineer Nr High Wycombe £50,000 + Bonus + Benefits This is a fantastic opportunity for you, a 3rd line Infrastructure Support Engineer/4th line/Technical Specialist, to join a leading IT … key skills being: VMWare - building from scratch SAN - set-up and manager - deep knowledge VEEAM or equivalent As well as these key skills, the 3rd line Infrastructure Support Engineer will require: Strong experience of virtualised environments including installation, configuration, and management. (VMware, Hyper-V etc … to management. Show a pro-active attitude towards Technical Support. Conduct yourself in a professional manner when visiting customers. 5+ years' experience as a 3rd line IT infrastructure engineer actively supporting the technologies listed above. 5+ years of experience in a Customer Support role. If More ❯

3rd Line Support Engineer If you're looking for a 3rd Line role where you'll tackle genuinely interesting technical issues and become the trusted escalation point in a supportive MSP, this is an opportunity worth exploring. If you're ready to … where your technical expertise is genuinely valued and your ideas influence how things get done, youll feel at home from day one. As the 3rd Line Support Engineer, youll become the calming voice and trusted advisor the team relies on. Your focus will be resolving … LAN, WAN, VLANs, managed WiFi, Sophos firewalls, VPN VoIP systems and occasional hardware troubleshooting Youll Thrive Here If: You're already established in a 3rd Line role or a confident 2nd Line engineer who's eager for the next step. You genuinely enjoy calmly resolving More ❯

2nd/3rd Line Support Engineer Tiverton Hybrid Working – 2-3 days a week from home £30,000-£32,000 + Progression + Training + Hybrid Working + Bonuses + 33 Days Holiday Excellent opportunity for a 2nd/3rd Line Support … a highly interesting position, plenty of opportunities for personal development and growth, and an excellent progression route through the business! The Role: *2nd/3rd Line Support Engineer/Infrastructure Support Engineering *Hands-on and technical *Researching tech solutions that could solve issues … in the business *Hybrid working – 2-3 days in a week The Person: *Good experience with 2nd/3rd Line Support or Infrastructure Engineering *Experience with MS365 *Routing, Switching, Firewalls, LAN/WAN *Azure *Commutable to Tiverton 2-3 days a week Reference Number: BBBH251576 More ❯

3rd Line Support Engineer | Cheltenham | £40,000 Oscar Technology are working with a leading MSP/Consultancy focused on delivering highly secure IT Infrastructure and Networks for government and defence organisations across the UK. They are the leaders of their niche and have been going … They will put you through the process but you most be eligible for it to be considered for the role. As a 2nd/3rd Line Support Engineer, you will play a crucial role in the company's effective delivery of the service desk services. … of company and customer systems. Responsibilities Include: Monitoring & dealing with issues raised in the logging system and directly through the phone. Providing 2nd/3rd line support for IT incidents and requests, ensuring timely resolution and user satisfaction. Perform necessary, routine maintenance and updates to More ❯

IT Manager - 3rd Line Support. £50K + Benefits Package. Permanent. Clapham, London. Onsite - Monday to Friday - Term Time/Flexibility to work from home during school holidays. T6/MN/(phone number removed). Education Sector experience preferred Must be Eligible to work in the UK … The IT Manager must have hands-on 2nd/3rd Line Support experience & ideally Education Sector experience. Additional IT Support is provided by an external MSP which provide 3rd Line Support. Role will support 240 staff & 800 students. … Will consider a Senior IT Engineer with Education Sector experience Skills Experience Required: IT Manager/or/Senior IT Engineer - 3rd Line IT Engineer - Education Sector experience. 2nd Line/3rd Line IT Support experience - hands-on. MS More ❯

2nd/3rd Line Engineer Sittingbourne £35k - £45k Are you an experienced 2nd or 3rd Line Engineer ready for a new challenge? Would you enjoy a work pattern that gives you regular extended breaks? Are you confident supporting both systems and network infrastructure issues … across a varied client base? We are recruiting for a Service Desk Engineer (2nd/3rd Line) to join a respected and growing IT Managed Services Provider based in Sittingbourne, Kent. This is a hands-on role working as part of a small, friendly technical team providing … who enjoys solving technical issues and wants to work across both infrastructure and connectivity challenges. What you will be doing: Providing remote 2nd and 3rd line support to clients across desktop and server environments Troubleshooting Windows Server, Microsoft 365, Active Directory, and Group Policy Supporting More ❯

2nd/3rd Line Engineer Sittingbourne £35k - £45k Are you an experienced 2nd or 3rd Line Engineer ready for a new challenge? Would you enjoy a work pattern that gives you regular extended breaks? Are you confident supporting both systems and network infrastructure issues … across a varied client base? We are recruiting for a Service Desk Engineer (2nd/3rd Line) to join a respected and growing IT Managed Services Provider based in Sittingbourne, Kent. This is a hands-on role working as part of a small, friendly technical team providing … who enjoys solving technical issues and wants to work across both infrastructure and connectivity challenges. What you will be doing: Providing remote 2nd and 3rd line support to clients across desktop and server environments Troubleshooting Windows Server, Microsoft 365, Active Directory, and Group Policy Supporting More ❯

3rd Line Support Technician, Windows, Cloud, Woodstock, Oxfordshire to £45,000 A leading Service Provider is looking to recruit a 3rd Line Support Technician to provide outstanding support for their client of 900 users based in Woodstock, Oxfordshire … and offices around the UK. This role is a mixture of 3rd Line/infrastructure support, system maintenance tasks & project work and requires the technician to be flexible, agile and resourceful. Good communication skills are essential as are an attention to detail, the quality of … build own knowledge and experience to keep up to date with existing and emerging technologies Monitor and troubleshoot server and network performance Liaise with 3rd parties in regard to logging technical queries Carry out 3rd line daily checks, reporting & resolving issues to the agreed procedure Ensure More ❯

Senior Support Engineer (3rd Line Support) Seeking a skilled Senior Support Engineer to provide expert 3rd line support across internal and external users. You'll resolve complex incidents across Microsoft 365, Azure, and on-premises systems … driving first-time fixes and improvements. Enjoy autonomy and technical growth in this hands-on role. Responsibilities: Deliver advanced 3rd line support for Microsoft 365, Azure, Intune, SharePoint, Windows Server (2016–2022), SQL Server, and Windows 10/11. Manage and prioritize complex incidents via More ❯

Role: 3rd Line Support - Technical Support Advisor Location: Crawley Hours: Monday - Friday Pay: 45,000 - 48,000 per annum (DOE) Clearline Recruitment is hiring on behalf of our client for an experienced 3rd Line Support Engineer with a … to step into a team leader-style role, acting as the technical right hand to the business. The Requirements: 10+ years in IT support, ideally in an MSP environment Strong expertise in Microsoft technologies, servers, and infrastructure Proficient in Windows OS, Office 365, Active Directory, Exchange Skilled in … overall business performance. If you're keen to join an exceptional team who can offer an excellent working environment, then please apply to this 3rd Line Support role below or call Jamie Watson on (phone number removed) between 9:00am - 5:30pm. More ❯

Role: 3rd Line Support - Technical Support Advisor Location: Crawley Hours: Monday - Friday Pay: £45,000 - £48,000 per annum (DOE) Clearline Recruitment is hiring on behalf of our client for an experienced 3rd Line Support Engineer with a … to step into a team leader-style role, acting as the technical right hand to the business. The Requirements: 10+ years in IT support, ideally in an MSP environment Strong expertise in Microsoft technologies, servers, and infrastructure Proficient in Windows OS, Office 365, Active Directory, Exchange Skilled in … overall business performance. If you're keen to join an exceptional team who can offer an excellent working environment, then please apply to this 3rd Line Support role below or call Jamie Watson on (phone number removed) between 9:00am - 5:30pm. More ❯

3rd Line Infrastructure Engineer – Gloucester An exciting opportunity for an experienced 3rd Line Infrastructure Engineer to join a fast-growing client of mine who are based in the Gloucester area. The 3rd Line Infrastructure Engineer will be joining an established team … of 3rd Line Engineers and there will be plenty of opportunity for training and career progression. In order to be considered for this 3rd Line Infrastructure Engineer position most of the following skills and experiences are required: Proven experience in a 3rd line More ❯

3rd Line Support - Contract Opportunity The Opportunity: Join a thriving IT department supporting a diverse workforce of approximately 5,000 people across multiple platforms and locations. You will have the chance to manage and support cutting-edge Microsoft modern workplace solutions, as well … ensuring systems are maintained and optimized to meet the needs of the business. The Why? Impactful Role: Be the highest level of technical support, ensuring that complex issues are resolved swiftly and effectively, contributing directly to the company’s success. Career Development: With continuous learning and improvement at … a team and collaborate with multiple departments. Minimum of 5 years of IT support experience, with at least 3 years in a 3rd line support role. A solid understanding of business processes and how they can be supported and improved by technology. Desirable More ❯

Job Title: 3rd Line Support Engineer Salary: £43,000 - £45,000 per annum Location: Caerphilly, South Wales (Hybrid working arrangement Mon & Fri optional WFH days) Role Information Our client offers IT Managed Services and Solution Design to complement several other products. As the 3rd … occasional weekends or bank holidays may work, but the requirement would be communicated in advance, and pay would be adjusted accordingly. Responsibilities Delivering outstanding 3rd line technical support whilst working to high standards in the ITIL areas of Incident, Problem, Change and Service Request. Working … scripting Back-up solutions and AV technologies. Desirables Experience with device management solutions ITIL v3/4 Foundation UC Technologies Database systems Use of 3rd party patching tools With 30 years of experience and expertise in providing innovative products and services, our client is a leading ICT supplier to More ❯

3rd Line IT Support Engineer - Chobham - £43,000 + Great Opportunity! Role : 3rd Line IT Support Engineer Location : Chobham Salary: £37,000 - £43,000 + Benefits Interviewing Immediately - Apply Now My client are on the lookout for an experienced 3rd Line IT Support Engineer to join their growing IT team, you will be providing remote technical support across several clients of theirs. Ideal candidates will have experience working with a wide skillset and have a thirst for technologies. In this position you will … Office 365/Azure ** Networking - Firewalls/Routers/Switches ** Backup Experience ** MDM Intune ** Cisco Requirements: ** 5+ years of current MSP experience as a 3rd Line Engineer The client is looking to fill this opportunity immediately, so please apply ASAP or get in touch on (phone number More ❯

3rd Line IT Support Engineer - Horsham - £40,000 + Great Opportunity! Role: 3rd Line IT Support Engineer Location: Horsham Salary: £35,000 - £40,000 + Benefits Interviewing Immediately - Apply Now My client are on the lookout for an experienced 3rd Line IT Support Engineer to join their growing IT team, you will be providing remote technical support across several clients of theirs. Ideal candidates will have experience working with a wide skillset and have a thirst for technologies. In this position you will … Office 365/Azure ** Networking - Firewalls/Routers/Switches ** Backup Experience ** MDM Intune ** Cisco Requirements: ** 3+ years of current MSP experience as a 3rd Line Engineer The client is looking to fill this opportunity immediately, so please apply ASAP or get in touch on More ❯

3rd Line IT Support Consultant ?? Location: Oxfordshire Home, Office & Client Sites ?? Salary: Competitive, based on experience My client are on the lookout for a proactive, customer-focused 3rd Line IT Support Consultant to join their growing team! This is a … dynamic role combining remote, office, and on-site support across Oxfordshire and the Midlands. You'll be part of a friendly, fast-moving team, handling BAU support, major projects, and technical leadership. What Youll Be Doing: ? Deliver top-tier customer service always! ? Provide expert on-site … IT projects ? Research, test, and evaluate emerging technologies ? Act as an escalation point for 1st & 2nd line support ? Work with 3rd-party vendors to resolve complex issues ? Keep documentation sharp and up-to-date ? Mentor and guide junior team members What They're Looking For More ❯

Global IT Organisation is hiring for a 3rd Line Senior Support Network Engineer for their team based in Basingstoke. This role requires 5 days onsite and SC Clearance is required for this role. Salary ranges between £55K - £60K + Bonus + Benefits. As a 3rd Line Senior Network Engineer, you will provide operational support for a large-scale, 24/7 enterprise network spanning multiple data centers and UK-wide offices. You’ll play a key role in supporting BAU operations, managing configurations and upgrades, collaborating across internal and external … to the 2nd line network support team, guiding them in best practices and helping grow their expertise. Responsibilities include: Deliver 3rd line support and incident resolution across enterprise-level networks Perform complex network configuration changes and upgrades Support the More ❯