Hartlepool, County Durham, North East, United Kingdom
Humnize
3rdLineSupportEngineer If you're looking for a 3rdLine role where you'll tackle genuinely interesting technical issues and become the trusted escalation point in a supportive MSP, this is an opportunity worth exploring. If you're … where your technical expertise is genuinely valued and your ideas influence how things get done, youll feel at home from day one. As the 3rdLineSupportEngineer, youll become the calming voice and trusted advisor the team relies on. Your focus will … LAN, WAN, VLANs, managed WiFi, Sophos firewalls, VPN VoIP systems and occasional hardware troubleshooting Youll Thrive Here If: You're already established in a 3rdLine role or a confident 2nd Lineengineer who's eager for the next step. You genuinely enjoy More ❯
Senior SupportEngineer (3rdLineSupport) Seeking a skilled Senior SupportEngineer to provide expert 3rdlinesupport across internal and external users. You'll resolve complex incidents across Microsoft 365, Azure … and on-premises systems, driving first-time fixes and improvements. Enjoy autonomy and technical growth in this hands-on role. Responsibilities: Deliver advanced 3rdlinesupport for Microsoft 365, Azure, Intune, SharePoint, Windows Server (2016–2022), SQL Server, and Windows 10/11. Manage and More ❯
3rdLineSupportEngineer If you're looking for a 3rdLine role where you'll tackle genuinely interesting technical issues and become the trusted escalation point in a supportive MSP, this is an opportunity worth exploring. If you're More ❯
3rdLineSupportEngineer If you're looking for a 3rdLine role where you'll tackle genuinely interesting technical issues and become the trusted escalation point in a supportive MSP, this is an opportunity worth exploring. If you're More ❯
NE1, Newcastle upon Tyne, Tyne & Wear, United Kingdom
Pardoe Wray
with a MSP background is required by my client an MSP based in Newcastle. They are looking for someone who can handle escalated support requests, manage client IT systems, and contribute to project work. Whilst ensuring exceptional customer support and SLA obligations are met. Responsibilities: Provide … technical support and maintain clients' IT assets and systems. Deliver excellent customer service from issue reporting to resolution. Act independently or as part of a team, managing multiple support requests effectively. Experience and Skills Required: Minimum 2 years in similar role. MSP experience. Relevant academic studies. More ❯
