be responsible for translating client strategy into actionable requirements and solution designs that drive measurable outcomes. Your tasks will include conducting discovery workshops, mapping processes, documenting user stories and acceptancecriteria, designing platform capabilities, and supporting delivery through sprint planning, testing, and hypercare. You’ll also contribute to continuous improvement efforts and, on occasion, support pre-sales activities … project delivery. Key Responsibilities Lead client discovery workshops, stakeholder interviews, and process mapping to define current and future states. Document, and prioritise business and technical requirements into user stories, acceptancecriteria, and solution artefacts. Design solutions with a strong focus on ServiceNow modules including IRM, ITSM, HRSD, and CSM. Conduct gap analysis and identify areas for process improvement. … with ServiceNow modules such as IRM, ITSM, ITOM, HRSD, SecOps, and CSM. Experience in Integrated Risk Management (IRM) implementations is highly desirable. Skills & Competencies Advanced requirements engineering: user stories, acceptancecriteria, process modelling, and traceability. Strong stakeholder engagement and facilitation skills across executive and technical audiences. Ability to produce clear documentation that reduces rework and accelerates delivery. Strategic More ❯
be responsible for translating client strategy into actionable requirements and solution designs that drive measurable outcomes. Your tasks will include conducting discovery workshops, mapping processes, documenting user stories and acceptancecriteria, designing platform capabilities, and supporting delivery through sprint planning, testing, and hypercare. You’ll also contribute to continuous improvement efforts and, on occasion, support pre-sales activities … project delivery. Key Responsibilities Lead client discovery workshops, stakeholder interviews, and process mapping to define current and future states. Document, and prioritise business and technical requirements into user stories, acceptancecriteria, and solution artefacts. Design solutions with a strong focus on ServiceNow modules including IRM, ITSM, HRSD, and CSM. Conduct gap analysis and identify areas for process improvement. … with ServiceNow modules such as IRM, ITSM, ITOM, HRSD, SecOps, and CSM. Experience in Integrated Risk Management (IRM) implementations is highly desirable. Skills & Competencies Advanced requirements engineering: user stories, acceptancecriteria, process modelling, and traceability. Strong stakeholder engagement and facilitation skills across executive and technical audiences. Ability to produce clear documentation that reduces rework and accelerates delivery. Strategic More ❯
etc. Covering general administrative duties Supporting the Programme Manager in day to day activities required to deliver the project (if required) Coordinate the definition and documentation of any required AcceptanceCriteria for the acceptance of solutions prior to go live Ensure that full impact assessment are carried out where required with the Delivery teams, within agreed timescales … for the definition of the operational processes and procedures when required Assist the business to produce workarounds where requirements cannot be met fully Responsible for ensuring that any User Acceptance Testing approach is defined and agreed Support any User Acceptance Testing activity and act as the main interface between the business and technical teams Produce project communication plans … management of key project documents e.g. PID, AIRs etc. Creation and management of the Project Plan Maintenance of the Resource Schedule Preparation and publication of Weekly Progress Reports Documented AcceptanceCriteria with input from all impacted business areas User Acceptance Test support when required Personal Profile: An exceptional focus on delivery Ability to learn and adapt quickly More ❯
Warwick, Warwickshire, West Midlands, United Kingdom
Zensar Technologies
the team during backlog refinement and Iteration Planning. Accept Stories The PO works with the team to agree on accepted story completion. This includes validating that the story meets acceptancecriteria, that it has the appropriate, persistent acceptance tests, and that it otherwise complies with its Definition of Done (DoD). In so doing, the PO assures … proxy for customers and stakeholders on the team, the PO plays a pivotal role in evaluating the value delivered from the backlog. The PO regularly evaluates progress toward story acceptancecriteria, including compliance with Built-In Quality criteria, such as the scalable definition of done, and nonfunctional requirements (NFRs). The PO works closely with the team More ❯
Croydon, London, United Kingdom Hybrid / WFH Options
Gold Group
of the Business analyst will include: * Work closely with stakeholders to understand business needs and translate them into clear and concise requirements, which are detailed in user stories and acceptancecriteria * Analyse business processes and identify opportunities for improvement * Develop user stories and acceptancecriteria for project deliverables * Participate in user testing and provide feedback to More ❯
sprints worth of user stories defined against the agreed "Definition of Ready" (DoR), in particular by working with the QA engineer(s) to define clear and complete acceptancecriteria, If necessary, produce the necessary artefacts to meet the DoR (e.g. wireframes/UI mockups), Provide input to the sprint planning process, ensuring the scrum team is sufficiently familiar … in a commercial/production environment, Hands-on experience managing all stages of the product life cycle, from concept to productisation, Ability to write high-quality user stories, define acceptancecriteria, and manage a product backlog. Experience working with technical stakeholders (e.g., architects, engineers) to define and deliver complex features. Excellent communication and collaboration skills, with the ability More ❯
Requirements Product Delivery Support Assist Product team in managing and prioritising the team backlog based on business value and technical feasibility. Support in defining, refining, and documenting user stories, acceptancecriteria, and requirements. Participate in sprint ceremonies (planning, reviews, retrospectives, and daily stand-ups). Track sprint progress and help identify blockers, risks, and dependencies. Support QA and … testing efforts to validate that stories meet acceptancecriteria and maintain product quality. Collaboration and Communication Work closely with Product Owners, Product Manager, and development teams to clarify requirements and align priorities. Support coordination across teams and ensure visibility of progress, risks, and dependencies. Help communicate updates and release information to internal stakeholders. Product Insight and Documentation Assist More ❯
leeds, west yorkshire, yorkshire and the humber, united kingdom
Interactive Investor
the analysis process for your product or project workstream including, the authoring of good quality user stories, which will contain, business requirements, API integration points, data and data mapping, acceptancecriteria, and non-functional requirements Help architects shape requirements solutions and work with the test team to build out test strategies When working within a product workstream environment … of the team, irrespective of whether they have any applicable background of prior knowledge of the problem space or platform. Ability to write concise and detailed user stories with acceptancecriteria Previous experience of collaborating with or within an agile/scrum team Ability to prioritise work effectively Facilitates quick decision making and is decisive in making decisions More ❯
Glasgow, Scotland, United Kingdom Hybrid / WFH Options
Provn
requirements are clear, prioritised, and met, supporting outputs that achieve client sign-off. What you’ll do: Lead requirements gathering sessions and facilitate workshops Write user stories and define acceptancecriteria Support delivery teams throughout the full SDLC within agile environments Work closely with technical and agency teams to ensure project success Manage stakeholders effectively and communicate clearly … across all levels What we’re looking for: Experience delivering complex digital or system projects Proven ability to define user stories and acceptancecriteria Experience across the full SDLC in agile teams Strong stakeholder management and communication skills Self-starter who is collaborative and flexible What’s in it for you? Salary: Up to £60,000 Location: Glasgow More ❯
milton, central scotland, united kingdom Hybrid / WFH Options
Provn
requirements are clear, prioritised, and met, supporting outputs that achieve client sign-off. What you’ll do: Lead requirements gathering sessions and facilitate workshops Write user stories and define acceptancecriteria Support delivery teams throughout the full SDLC within agile environments Work closely with technical and agency teams to ensure project success Manage stakeholders effectively and communicate clearly … across all levels What we’re looking for: Experience delivering complex digital or system projects Proven ability to define user stories and acceptancecriteria Experience across the full SDLC in agile teams Strong stakeholder management and communication skills Self-starter who is collaborative and flexible What’s in it for you? Salary: Up to £60,000 Location: Glasgow More ❯
paisley, central scotland, united kingdom Hybrid / WFH Options
Provn
requirements are clear, prioritised, and met, supporting outputs that achieve client sign-off. What you’ll do: Lead requirements gathering sessions and facilitate workshops Write user stories and define acceptancecriteria Support delivery teams throughout the full SDLC within agile environments Work closely with technical and agency teams to ensure project success Manage stakeholders effectively and communicate clearly … across all levels What we’re looking for: Experience delivering complex digital or system projects Proven ability to define user stories and acceptancecriteria Experience across the full SDLC in agile teams Strong stakeholder management and communication skills Self-starter who is collaborative and flexible What’s in it for you? Salary: Up to £60,000 Location: Glasgow More ❯
Glasgow, Lanarkshire, United Kingdom Hybrid / WFH Options
requirements are clear, prioritised, and met, supporting outputs that achieve client sign-off. What you ll do: Lead requirements gathering sessions and facilitate workshops Write user stories and define acceptancecriteria Support delivery teams throughout the full SDLC within agile environments Work closely with technical and agency teams to ensure project success Manage stakeholders effectively and communicate clearly … across all levels What we re looking for: Experience delivering complex digital or system projects Proven ability to define user stories and acceptancecriteria Experience across the full SDLC in agile teams Strong stakeholder management and communication skills Self-starter who is collaborative and flexible What s in it for you? Salary: Up to £60,000 Location More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Harnham - Data & Analytics Recruitment
Engineering, and Commercial Operations. Your responsibilities will include: Analysing business problems and identifying opportunities for improvement and impact Translating product and commercial goals into clear requirements, user stories, and acceptancecriteria Supporting Product Managers through discovery, backlog refinement, and sprint planning Facilitating workshops and stakeholder sessions across Product, Engineering, and Commercial functions Creating and maintaining documentation such as … SKILLS AND EXPERIENCE: The successful Business Analyst, will have: Strong analytical, facilitation, and documentation skills Solid understanding of Agile and Scrum delivery practices Experience writing user stories and defining acceptancecriteria Ability to navigate ambiguity and bring structure to fast-moving projects Experience in commercial platform or integration-heavy environments Familiarity with APIs, system interfaces, or data flow More ❯
and BAU and contribute to the SAP Finance roadmap. Collaborating with stakeholders to understand business processes, challenges, and objectives, formulate the business case, document requirements, create specifications, and establish acceptance criteria. This involves conducting workshops, interviews, and analysis to gather comprehensive requirements. There will be a key focus on the Finance and Control (FICO) Solution design: Translating business requirements … spikes and technical debt that require implementation by the corresponding DevOps delivery team. § Responsible for elaboration and refinement of user stories to produce the ‘Definition of Done’. § Ensure acceptancecriteria and constraints are added to user stories where appropriate. § Responsible for signing off deliverables once developed by DevOps delivery team ensuring they meet the Definition of Done. … spikes and technical debt that require implementation by the corresponding DevOps delivery team. Responsible for elaboration and refinement of user stories to produce the ‘Definition of Done’. Ensure acceptancecriteria and constraints are added to user stories where appropriate. Responsible for signing off deliverables once developed by DevOps delivery team ensuring they meet the Definition of Done. More ❯
and BAU and contribute to the SAP Finance roadmap. Collaborating with stakeholders to understand business processes, challenges, and objectives, formulate the business case, document requirements, create specifications, and establish acceptance criteria. This involves conducting workshops, interviews, and analysis to gather comprehensive requirements. There will be a key focus on the Finance and Control (FICO) Solution design: Translating business requirements … spikes and technical debt that require implementation by the corresponding DevOps delivery team. Responsible for elaboration and refinement of user stories to produce the 'Definition of Done'. Ensure acceptancecriteria and constraints are added to user stories where appropriate. Responsible for signing off deliverables once developed by DevOps delivery team ensuring they meet the Definition of Done. … spikes and technical debt that require implementation by the corresponding DevOps delivery team. Responsible for elaboration and refinement of user stories to produce the 'Definition of Done'. Ensure acceptancecriteria and constraints are added to user stories where appropriate. Responsible for signing off deliverables once developed by DevOps delivery team ensuring they meet the Definition of Done. More ❯
and BAU and contribute to the SAP Finance roadmap. Collaborating with stakeholders to understand business processes, challenges, and objectives, formulate the business case, document requirements, create specifications, and establish acceptance criteria. This involves conducting workshops, interviews, and analysis to gather comprehensive requirements. There will be a key focus on the Finance and Control (FICO) Solution design: Translating business requirements … spikes and technical debt that require implementation by the corresponding DevOps delivery team. § Responsible for elaboration and refinement of user stories to produce the 'Definition of Done'. § Ensure acceptancecriteria and constraints are added to user stories where appropriate. § Responsible for signing off deliverables once developed by DevOps delivery team ensuring they meet the Definition of Done. … spikes and technical debt that require implementation by the corresponding DevOps delivery team. Responsible for elaboration and refinement of user stories to produce the 'Definition of Done'. Ensure acceptancecriteria and constraints are added to user stories where appropriate. Responsible for signing off deliverables once developed by DevOps delivery team ensuring they meet the Definition of Done. More ❯
Coventry, West Midlands, England, United Kingdom Hybrid / WFH Options
Computer Futures
testing strategies. Design and maintain QA and UAT test plans . Write and execute manual and exploratory tests . Collaborate with developers to define automated test scenarios . Document AcceptanceCriteria using clear, structured notation. Own and manage QA environments alongside the tech team. Liaise with internal and external stakeholders to complete test cycles. Who You Are: You … communication skills and a passion for quality software delivery Bonus Points For: Experience with Jira for issue tracking and reporting Ability to think creatively and construct test scenarios from acceptancecriteria A proactive attitude toward learning new technologies and improving processes Ready to Make an Impact? If you're looking for a role where your voice matters, your More ❯
assessment Comfortable engaging stakeholders across a range of business support functions (e.g., H&S/SHEQ, Marketing, Procurement, Legal, Property & Fleet) Skilled in requirements gathering, documentation, user stories, and acceptancecriteria Experience working in Agile or hybrid delivery environments Excellent communication, workshop facilitation, and documentation skills Key Responsibilities Analyse and document current and future-state business processes across … both organisations Conduct gap analysis and assess the impact of change resulting from the acquisition Translate business needs into clear functional specifications, user stories, and acceptancecriteria Collaborate with technical teams and external partners to ensure solutions align with business requirements Support integration planning across systems, data flows, and operational processes Facilitate workshops and stakeholder interviews to validate More ❯
Exploration - Apply lean discovery approaches to balance customer value, technical feasibility, and business viability when shaping potential solutions. Delivery: Backlog & Readiness - Translate priorities into refined user stories with clear acceptancecriteria, ensuring technical readiness and alignment with strategy. Coordination & Execution - Coordinate development efforts, manage smooth handoffs from discovery to delivery, and oversee release readiness with QA and Technical … Leads. Quality & Communication - Maintain transparent stakeholder communication while ensuring deliverables meet defined acceptancecriteria and quality standards. Profil Language skills: Excellent English language skills (verbal and written). German language skills are nice to have. Technical Background: You have a solid understanding of software development processes, engineering practices and technical concepts. Product Management Knowledge: You are familiar with More ❯
/CD pipelines. Lead hands-on testing, including writing automated tests, performing manual exploratory testing, and triaging defects. Collaborate with Product, Development and Support teams to create test plans, acceptancecriteria and release gates. Implement automated UI and API/integration tests to ensure robust regression coverage for critical user journeys. Experience: Strong hands-on experience with Playwright … Azure DevOps, GitHub Actions). Practical coding experience writing automated tests in JavaScript/TypeScript or Microsoft-aligned languages (.NET/C#). Experience defining QA strategy, test plans, acceptancecriteria, and using metrics to measure outcomes. Ability to lead a small team, mentor others, and take ownership for delivery quality. More ❯
newcastle-upon-tyne, tyne and wear, north east england, united kingdom Hybrid / WFH Options
Klipboard
be designing and engineering suitable, scalable and maintainable software solutions which meet the demands of our customers and internal stakeholders. Teams are responsible for decomposing and refining requirements, identifying acceptancecriteria, designing solutions, building them and testing them. They also spread knowledge of their solutions to other stakeholders across the business in the form of demonstrations and documentation. … Keep abreast of changes within the areas of the system that your team is responsible for and the wider ERP One product. Build solutions that are technically sound, meet acceptancecriteria and which achieve their business objective. Contribute to the team building a comprehensive suite of UI automation for the areas your team is responsible for. Evolve strong More ❯
of our company and our purpose Support customers via telephone/video calls and the company's online support desk Work closely with customers to understand requirements, develop User AcceptanceCriteria and configure (where possible) new functions Support the Head of Customer with maintaining our internal processes and keeping client spaces up-to-date Weekly, Monthly, Quarterly, and … experience working in a customer success role Previous experience working in a small to medium-sized business An active interest in technology, including knowledge of SaaS products UAC (User AcceptanceCriteria) is documentation that clearly outlines functional requirements. The documentation is created by Sport:80 through consultation with the customer. No work is scheduled until the 'UAC' is More ❯
South Western Ambulance Service NHS Foundation Trust
ready, robust, and aligned with organisational needs. The post holder will: Build and maintain strong relationships across teams, partners, and suppliers to support onboarding. Collaborate on service outcomes, readiness criteria, and Service Catalogue entries. Work with project teams and service owners to capture and deliver service design documents, handovers, and support models. Coordinate and validate service documentation, support materials … known errors, and FAQs. Support and validate Service AcceptanceCriteria before go-live. Review change requests and liaise with CAB to assess, test, and approve transition-related changes. Facilitate project-to-support team handovers and ensure operational readiness. Evaluate third parties involved in transitions and assist in performance reviews. Support CSIP by identifying service transition improvement opportunities. Define … is indicative pending job evaluation Main duties of the job Support planning, coordination, and execution of IT service transitions, minimising disruption to live operations. Ensure operational readiness by validating acceptancecriteria, training, documentation, and support arrangements. Collaborate with PMs, Service Owners, and Tech Teams to agree on transition plans, milestones, and risks. Contribute to accurate Service Catalogue and More ❯
operational functions. Develop functional and non-functional specifications, ensuring alignment with business goals, regulatory requirements, and audit standards. Collaborate with the Project Manager to define project scope, deliverables, success criteria, and business cases. Map current workflows, identify gaps, and recommend process and system improvements. Support vendor evaluation, solution design, and implementation for industry aligned and reporting systems. Lead User … Acceptance Testing (UAT) — develop test plans, scripts, track issues, and ensure solutions meet business expectations. Produce detailed documentation, including process maps, data flows, and user guides for post-launch adoption. Contribute to business case development, ROI tracking, and benefits realisation for technology investments. Ensure consistency, traceability, and compliance in requirements management across projects and systems. About You Proven experience … Passion for continuous improvement and technology-enabled transformation. Technical Skills Proficient in requirements and modelling tools (Visio, Lucidchart, Miro, Jira, Confluence). Skilled in documenting use cases, user stories, acceptancecriteria, and process maps. Familiarity with data governance, security, integration principles, and basic SQL/reporting for validation. Core Strengths Analytical Thinking: Clarifies complex requirements using structured approaches. More ❯
Cheltenham, Gloucestershire, England, United Kingdom
Matchtech
with delivery teams and third-party suppliers to ensure successful implementation within agreed timelines and quality standards. Maintain baseline performance measures and track benefits realisation. Support the definition of acceptancecriteria and assist in User Acceptance Testing (UAT). Provide knowledge transfer to team members and contribute to developing best practices. Skills & Experience: Essential: Proven experience as More ❯