1 to 25 of 117 Acceptance Criteria Jobs

to-future state analysis, producing process maps, sequence/flow diagrams, integration swim lanes, and standardised workflows (MS Visio or equivalent). Define detailed, testable requirements (e.g., user stories, acceptance criteria, BDD) to support solution design, build, test, and deployment for integrations and migrations. Establish and maintain end-to-end traceability from requirements through test scenarios and acceptance criteria; collaborate with business users on test case definition and UAT. Partner with Development, Product, and Operations to design high-ROI, pragmatic solutions; identify opportunities to streamline processes and reduce complexity during consolidation. Conduct opportunity assessments and validate as-is vs. current practice; rationalise duplicative processes and systems to support a unified operating model. Identify, mitigate, and communicate … experience operating within hybrid delivery. Proficiency in business process analysis and improvement, requirements elicitation (interviews, workshops), requirements management, and business/system modelling. Advanced documentation skills: BRDs, user stories, acceptance criteria, process maps, data dictionaries, integration specifications; advanced proficiency with MS Visio (or similar), Excel, PowerPoint, and Word. Ability to articulate and communicate complex technical and process concepts More ❯

investigating failed tests thoroughly and identifying root causes rather than accepting surface-level failures. Write user stories and document requirements to communicate with development teams, explaining business needs and acceptance criteria clearly. Serve as the primary bridge between the client and the development partner, channeling feedback and requirements through to the development team. Own assigned workstreams independently, taking … effectively at both senior and operational levels. Strong ability to work across multiple teams, gather requirements, and improve processes and ways of working. Experience writing user stories, working with acceptance criteria, and understanding agile methodologies. Self-driven approach with willingness to ask questions, get hands-on, and adapt to continuous change. Ability to balance strategic oversight with hands … Business Analyst Experience working on ERP implementation or large-scale transformation projects Proficiency in Agile methodologies and/or Scrum frameworks Strong ability to write user stories and define acceptance criteria Experience working in complex, multi-stakeholder environments Demonstrated problem-solving skills and attention to detail Comfortable with both testing and requirements refinement activities Seniority Level Mid-Senior More ❯

ensure a seamless and stable handover. It will be focused on Security Services and applications into the business. This role involves managing the transition process, defining and verifying service acceptance criteria, mitigating risks, and ensuring operational teams are fully prepared to support the new service. Essential skills include strong project management, ITIL knowledge (particularly ITIL 3/… ensuring a smooth transition with minimal disruption. Liaise between teams: Act as the primary contact between project teams and operational stakeholders (including business, IT, and support teams). Define acceptance criteria: Work with project teams to ensure that Service Acceptance Criteria (SAC) are defined, met, and verified before the service is handed over to operations. Manage More ❯

strategic objectives and roadmaps. Support test strategy definition and ensure business readiness, including process mapping, documentation and training. Analysis & Requirements Define and document functional and non-functional requirements, clear acceptance criteria, API integration points and data mapping. Work closely with Solution Architects to shape requirements into scalable, maintainable technical designs. Analyse dependencies, risks and impacts across systems including … Salesforce, AWS API and Figaro. Maintain detailed user stories with clear acceptance criteria and ensure traceability through delivery. Customer & Data Insight Apply a user-centred approach to define and refine customer journeys (external & internal), leveraging data and insight to inform decisions. Use analytics and KPIs to measure product performance and identify opportunities for improvement. Work with the Data … and documenting requirements across online and offline customer journeys. Demonstrated ability to analyse complex systems from both business and technical perspectives. Skilled in writing clear, detailed user stories with acceptance criteria. Familiarity with Double Diamond Framework & Agile methodologies and experience working within cross-functional delivery teams. Strong stakeholder management and communication skills, with the ability to translate technical concepts More ❯

on Zendesk (Support, Guide, Talk, Chat, Messaging, etc.). Prioritise the backlog based on business value, impact, and customer insights. Translate business requirements into clear epics, user stories, and acceptance criteria. Ensure the product vision aligns with company goals and customer experience strategies. Contact Centre Platform Expertise Lead the design, optimisation, and rollout of workflows across Zendesk: triggers, automations … to identify optimisation opportunities. Ensure robust reporting and dashboards are available for operational teams. Leverage customer insights and feedback loops to shape product priorities. Quality & Delivery: Define and validate acceptance criteria for all user stories. Support QA and UAT efforts to ensure solutions meet business needs. Lead change management efforts, including training materials, release documentation, and communication. Required … Messaging, or equivalent platforms like Salesforce Service Cloud, Freshdesk, Genesys Cloud, etc.). Solid understanding of contact centre operations, workflows, SLAs, and service design. Skilled at writing user stories, acceptance criteria, and managing product backlogs. Experience working in Agile environments (Scrum/Kanban). Strong communication, stakeholder management, and workshop facilitation skills. Ability to balance strategic thinking with More ❯

/CD pipelines. Lead hands-on testing, including writing automated tests, performing manual exploratory testing, and triaging defects. Collaborate with Product, Development and Support teams to create test plans, acceptance criteria and release gates. Implement automated UI and API/integration tests to ensure robust regression coverage for critical user journeys. Experience: Strong hands-on experience with Playwright … Azure DevOps, GitHub Actions). Practical coding experience writing automated tests in JavaScript/TypeScript or Microsoft-aligned languages (.NET/C#). Experience defining QA strategy, test plans, acceptance criteria, and using metrics to measure outcomes. Ability to lead a small team, mentor others, and take ownership for delivery quality. More ❯

where security controls are affected. Identify risks and dependencies linked to the refresh. Documentation & Reporting: Produce business cases, option appraisals, and decision-support documentation. Create detailed process maps and acceptance criteria. Support the Programme Manager with regular updates on progress and risks. Testing & Validation: Define acceptance criteria and assist with User Acceptance Testing (UAT). Ensure More ❯

business stakeholders to gather, document, and prioritize requirements. Translate business needs into clear functional and technical specifications. Conduct process mapping, gap analysis, and recommend process improvements. Develop user stories, acceptance criteria, and maintain the product backlog. Collaborate with developers, QA teams, and project managers to ensure accurate solution delivery. Support User Acceptance Testing (UAT) by preparing test More ❯

shape sprint backlogs.Key ResponsibilitiesProduct Ownership* Define and maintain a clear product roadmap for patient-facing and clinician-facing digital tools.* Translate strategic objectives into actionable user stories, epics, and acceptance criteria.* Prioritise and manage the product backlog, balancing user needs, compliance, and delivery timelines.* Represent the user's voice throughout design and development, ensuring accessibility, simplicity, and security.* Measure More ❯

in an agile context Familiarity with tools like JIRA and Confluence for Agile project management and documentation Capture, analyse and document business and technical requirements; write user stories and acceptance criteria; ensure alignment with the roadmap, sprints and delivery plans. Oversee/support work prioritisation across the team/wider stakeholders, working closely with the PM, Tech Lead More ❯

and maintain clear, structured project documentation including requirements, specifications, user flows, and release notes-to ensure alignment and continuity across teams. Translate complex requirements into clear user stories and acceptance criteria for development teams. Collaborate with UX/UI designers and software engineers to define and refine features across web and mobile applications. Champion a user-centric mindset More ❯

paced environment. Key Responsibilities Lead requirements gathering through workshops, interviews, and analysis sessions with cross-functional stakeholders. Translate business needs into clear user stories, process flows, functional requirements, and acceptance criteria. Analyse existing business processes, identify gaps, and recommend improvements or optimisation opportunities. Work closely with product owners, developers, testers, and project managers to ensure requirements are understood and More ❯

and high-quality user experience. Test Planning & Design Collaborate with Business Analysts and Product Owners to analyse requirements, user stories, and technical specifications. Define the test scope, objectives, and acceptance criteria for ServiceNow configurations, customisations, and integrations. Develop comprehensive test strategies, detailed test plans, test cases, and test scripts (both manual and automated) covering functional and non-functional … the ServiceNow Automated Test Framework (ATF) . Manage the defect lifecycle-identify, document, track, and re-test defects using tools like Jira, Azure DevOps, or similar. Support the User Acceptance Testing (UAT) phase by coordinating with business stakeholders and providing defect clarification. Quality Assurance & Reporting Maintain accurate and detailed test documentation, including test results, test reports, and traceability matrices. More ❯

of additional data, governance and reporting Understanding and mapping customer journeys, identifying pain points and opportunities for improvement Ensuring that Business Requirements are fully developed, documented and prioritised with acceptance criteria Ensuring that Business Requirements are analysed fully, with appropriate engagement from the business teams including the review of current processes and data sources to ensure that they … lifecycle and documenting this through a traceability matrix, demonstrating which requirements will be delivered and how, ensuring that this is communicated with key stakeholders Highly competent with documenting User Acceptance Testing Strategy and delivering the strategy where required Highly competent with documenting training material and delivering the training where required Responsible for identifying and submitting client development opportunities to More ❯

Be Doing Own and prioritise the My Account product roadmap , ensuring clear alignment with business and digital strategy. Translate customer data, insight, and business requirements into clear user stories, acceptance criteria, and feature specifications . Work closely with UX researchers and designers to deliver intuitive, customer-centric front-end experiences . Collaborate daily with developers and QA to More ❯

stakeholder engagement skills. Key Responsibilities Partner with the stakeholder to identify opportunities for system and process improvement. Own and prioritise the product backlog using Jira, ensuring clear requirements and acceptance criteria. Collaborate across business teams to gather feedback, understand pain points, define needs, and design future-state processes. Lead workshops, design sessions, and review meetings to ensure requirements are More ❯

requirements and process improvements, as defined by the business and/or project. Lead and facilitate meetings and workshops, producing clear documentation, including Business Requirement Documents, user stories, and acceptance criteria. Create Functional and Non-Functional Specifications, Business Process Flows and Data Flows. Analyse complex and large-scale business and technical projects, including comprehensive reviews of end- to-end More ❯

ongoing support, and continuous improvement based on impact monitoring. Requirements Analysis & Documentation: Elicit and document complex requirements through workshops and source analysis, translating them into clear user stories and acceptance criteria for both business and technical audiences. Solution Design & Optimization: Analyze business systems to identify efficiencies, create innovative solutions to complex problems, and recommend technically and commercially suitable … digital experience projects, including business process mapping, engineering, and the analysis/design of systems (package integration and bespoke development). Skilled in producing high-quality user stories and acceptance criteria. Stakeholder & Client Management: Adept at working supplier-side, managing client stakeholders and 3rd parties, and effectively planning/running large workshops with senior client stakeholders. Agile Delivery & Methodologies More ❯

information management practices. Key Responsibilities Lead requirements gathering workshops with stakeholders. Develop high-quality documentation (process maps, business rules, technical requirements). Translate requirements into Agile deliverables (epics, stories, acceptance criteria). Support design, testing, and implementation of SharePoint migration, labelling, and retention solutions. Assist with project governance, reporting, and enterprise training. Provide analysis using SQL, JIRA, and More ❯

logs, and governance packs. Facilitate workshops, interviews, and process walkthroughs to build understanding and alignment. Map and optimise as-is/to-be workflows, ensuring transparency and traceability. Define acceptance criteria and success measures alongside delivery and sponsor teams. Track progress, identify risks, and support resolution to keep projects on course. Be the "voice of the business" in More ❯

goals. As a Product Owner, you will: Own and manage the product backlog, ensuring clear prioritization and alignment with business objectives. Collaborate with scrum teams to define user stories, acceptance criteria, and refine backlog items. Lead example mapping sessions and cross-team collaboration to ensure smooth execution. Identify and manage non-functional requirements like security, usability, and performance. More ❯

Work closely with multidisciplinary teams - including business analysts, delivery managers, engineers, and data specialists - to deliver secure, user-focused solutions. Translate complex requirements into clear, actionable user stories and acceptance criteria. Use data, analytics, and user feedback to measure performance and inform continuous improvement. Ensure delivery adheres to government digital service (GDS) principles and best practices. Build strong relationships More ❯

AI, HPC, and ML workloads. The role is primarily London-based one day per week , with occasional international travel required to support datacenter design reviews, deployment validation, or site acceptance testing. Key Responsibilities Architecture & Design Lead the architecture of NVIDIA GPU clusters leveraging technologies such as H100/H200 , NVLink, NVSwitch, DGX, HGX, or SuperPod-class designs. Produce high … with datacenter operations to ensure correct rack layouts, cabling, airflow and power design. Support delivery teams during build-out phases, ensuring the design is executed correctly. Participate in factory acceptance tests (FAT), site acceptance tests (SAT), and operational readiness reviews. Stakeholder Collaboration Work closely with internal and external teams including network engineering, platform engineering, procurement, and vendors such … technical guidance to customers, partners, and cross-functional engineering teams. Communicate complex architectural concepts clearly to both technical and non-technical audiences. Documentation & Governance Produce detailed architecture documents, diagrams, acceptance criteria, and operational runbooks. Ensure security, compliance, and governance standards are built into the design. Provide knowledge transfer (KT) and training sessions to internal teams where required. Required More ❯

reflects business needs, regulatory changes, and technical dependencies. Requirements translation: Elicit detailed requirements from stakeholders (e.g., business, compliance, and analytics) and translate them into clear user stories with defined acceptance criteria for development teams. Cross-functional collaboration: Act as the primary liaison between business stakeholders and technical teams. Facilitate communication and alignment across data engineering, analytics, compliance, and … ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. Satellite, cellular and microwave More ❯

and prioritize business and technical requirements aligned with CAF principles Map current processes and identify gaps against NCSC CAF controls Collaborate with security, IT, and delivery teams to define acceptance criteria and ensure compliance Support backlog refinement and sprint planning in line with Agile and GDS standards CAF & Security Focus Interpret NCSC CAF requirements and translate them into More ❯