1 to 25 of 117 Acceptance Criteria Jobs

to-future state analysis, producing process maps, sequence/flow diagrams, integration swim lanes, and standardised workflows (MS Visio or equivalent). Define detailed, testable requirements (e.g., user stories, acceptance criteria, BDD) to support solution design, build, test, and deployment for integrations and migrations. Establish and maintain end-to-end traceability from requirements through test scenarios and acceptance criteria; collaborate with business users on test case definition and UAT. Partner with Development, Product, and Operations to design high-ROI, pragmatic solutions; identify opportunities to streamline processes and reduce complexity during consolidation. Conduct opportunity assessments and validate as-is vs. current practice; rationalise duplicative processes and systems to support a unified operating model. Identify, mitigate, and communicate … experience operating within hybrid delivery. Proficiency in business process analysis and improvement, requirements elicitation (interviews, workshops), requirements management, and business/system modelling. Advanced documentation skills: BRDs, user stories, acceptance criteria, process maps, data dictionaries, integration specifications; advanced proficiency with MS Visio (or similar), Excel, PowerPoint, and Word. Ability to articulate and communicate complex technical and process concepts More ❯

investigating failed tests thoroughly and identifying root causes rather than accepting surface-level failures. Write user stories and document requirements to communicate with development teams, explaining business needs and acceptance criteria clearly. Serve as the primary bridge between the client and the development partner, channeling feedback and requirements through to the development team. Own assigned workstreams independently, taking … effectively at both senior and operational levels. Strong ability to work across multiple teams, gather requirements, and improve processes and ways of working. Experience writing user stories, working with acceptance criteria, and understanding agile methodologies. Self-driven approach with willingness to ask questions, get hands-on, and adapt to continuous change. Ability to balance strategic oversight with hands … Business Analyst Experience working on ERP implementation or large-scale transformation projects Proficiency in Agile methodologies and/or Scrum frameworks Strong ability to write user stories and define acceptance criteria Experience working in complex, multi-stakeholder environments Demonstrated problem-solving skills and attention to detail Comfortable with both testing and requirements refinement activities Seniority Level Mid-Senior More ❯

ensure a seamless and stable handover. It will be focused on Security Services and applications into the business. This role involves managing the transition process, defining and verifying service acceptance criteria, mitigating risks, and ensuring operational teams are fully prepared to support the new service. Essential skills include strong project management, ITIL knowledge (particularly ITIL 3/… ensuring a smooth transition with minimal disruption. Liaise between teams: Act as the primary contact between project teams and operational stakeholders (including business, IT, and support teams). Define acceptance criteria: Work with project teams to ensure that Service Acceptance Criteria (SAC) are defined, met, and verified before the service is handed over to operations. Manage More ❯

Agile (Sprint) as well as traditional Waterfall methodologies for Software Development Lifecycle (SDLC Responsibilities include analyzing problems; documenting business processes and data lifecycle; developing data requirements, user stories and acceptance criteria; and testing. VDOT is a fast-paced organization with very high standards for work quality and efficiency. This position is expected to handle multiple projects, and remain … and mock-ups Collaborate with staff, vendors, consultants, and contractors as they are engaged on tasks to formulate, detail and test potential and implemented solutions Coordinate and Facilitate User Acceptance Testing with Business and ensure Project Managers/Scrum Masters are informed of the progress Qualifications Required: The candidate must have a minimum of 10 years of experience delivering … concepts and methodology 5+ year of experience writing complex queries to analyze data Experience translating client and product strategy requirements into dataset requirements and user stories Proficient with defining acceptance criteria and managing acceptance process Experience with enterprise data management Expertise with Microsoft Office products (Word, Excel, Access, Outlook, Visio, PowerPoint, Project Server) The candidate must have More ❯

strategic objectives and roadmaps. Support test strategy definition and ensure business readiness, including process mapping, documentation and training. Analysis & Requirements Define and document functional and non-functional requirements, clear acceptance criteria, API integration points and data mapping. Work closely with Solution Architects to shape requirements into scalable, maintainable technical designs. Analyse dependencies, risks and impacts across systems including … Salesforce, AWS API and Figaro. Maintain detailed user stories with clear acceptance criteria and ensure traceability through delivery. Customer & Data Insight Apply a user-centred approach to define and refine customer journeys (external & internal), leveraging data and insight to inform decisions. Use analytics and KPIs to measure product performance and identify opportunities for improvement. Work with the Data … and documenting requirements across online and offline customer journeys. Demonstrated ability to analyse complex systems from both business and technical perspectives. Skilled in writing clear, detailed user stories with acceptance criteria. Familiarity with Double Diamond Framework & Agile methodologies and experience working within cross-functional delivery teams. Strong stakeholder management and communication skills, with the ability to translate technical concepts More ❯

on Zendesk (Support, Guide, Talk, Chat, Messaging, etc.). Prioritise the backlog based on business value, impact, and customer insights. Translate business requirements into clear epics, user stories, and acceptance criteria. Ensure the product vision aligns with company goals and customer experience strategies. Contact Centre Platform Expertise Lead the design, optimisation, and rollout of workflows across Zendesk: triggers, automations … to identify optimisation opportunities. Ensure robust reporting and dashboards are available for operational teams. Leverage customer insights and feedback loops to shape product priorities. Quality & Delivery: Define and validate acceptance criteria for all user stories. Support QA and UAT efforts to ensure solutions meet business needs. Lead change management efforts, including training materials, release documentation, and communication. Required … Messaging, or equivalent platforms like Salesforce Service Cloud, Freshdesk, Genesys Cloud, etc.). Solid understanding of contact centre operations, workflows, SLAs, and service design. Skilled at writing user stories, acceptance criteria, and managing product backlogs. Experience working in Agile environments (Scrum/Kanban). Strong communication, stakeholder management, and workshop facilitation skills. Ability to balance strategic thinking with More ❯

/CD pipelines. Lead hands-on testing, including writing automated tests, performing manual exploratory testing, and triaging defects. Collaborate with Product, Development and Support teams to create test plans, acceptance criteria and release gates. Implement automated UI and API/integration tests to ensure robust regression coverage for critical user journeys. Experience: Strong hands-on experience with Playwright … Azure DevOps, GitHub Actions). Practical coding experience writing automated tests in JavaScript/TypeScript or Microsoft-aligned languages (.NET/C#). Experience defining QA strategy, test plans, acceptance criteria, and using metrics to measure outcomes. Ability to lead a small team, mentor others, and take ownership for delivery quality. More ❯

Ensure that backlogs of user stories and product defects are ordered, managed and prioritised, so that work defined for the team is ranked and meaningful to the business Ensure acceptance criteria is included for each story in the product backlog Guide the business to prioritise based on multiple inputs and competing priorities Work closely with development teams to … the development teams to address questions/concerns during sprints, speaking for the business when necessary and acting as an extra layer of validation confirming delivery of all success criteria and expectations Oversee user acceptance testing (UAT) with business stakeholders until sign-off Identify any inter-dependencies with other projects and liaise with other BAs/teams to More ❯

where security controls are affected. Identify risks and dependencies linked to the refresh. Documentation & Reporting: Produce business cases, option appraisals, and decision-support documentation. Create detailed process maps and acceptance criteria. Support the Programme Manager with regular updates on progress and risks. Testing & Validation: Define acceptance criteria and assist with User Acceptance Testing (UAT). Ensure More ❯

business stakeholders to gather, document, and prioritize requirements. Translate business needs into clear functional and technical specifications. Conduct process mapping, gap analysis, and recommend process improvements. Develop user stories, acceptance criteria, and maintain the product backlog. Collaborate with developers, QA teams, and project managers to ensure accurate solution delivery. Support User Acceptance Testing (UAT) by preparing test More ❯

shape sprint backlogs.Key ResponsibilitiesProduct Ownership* Define and maintain a clear product roadmap for patient-facing and clinician-facing digital tools.* Translate strategic objectives into actionable user stories, epics, and acceptance criteria.* Prioritise and manage the product backlog, balancing user needs, compliance, and delivery timelines.* Represent the user's voice throughout design and development, ensuring accessibility, simplicity, and security.* Measure More ❯

in an agile context Familiarity with tools like JIRA and Confluence for Agile project management and documentation Capture, analyse and document business and technical requirements; write user stories and acceptance criteria; ensure alignment with the roadmap, sprints and delivery plans. Oversee/support work prioritisation across the team/wider stakeholders, working closely with the PM, Tech Lead More ❯

and maintain clear, structured project documentation including requirements, specifications, user flows, and release notes-to ensure alignment and continuity across teams. Translate complex requirements into clear user stories and acceptance criteria for development teams. Collaborate with UX/UI designers and software engineers to define and refine features across web and mobile applications. Champion a user-centric mindset More ❯

paced environment. Key Responsibilities Lead requirements gathering through workshops, interviews, and analysis sessions with cross-functional stakeholders. Translate business needs into clear user stories, process flows, functional requirements, and acceptance criteria. Analyse existing business processes, identify gaps, and recommend improvements or optimisation opportunities. Work closely with product owners, developers, testers, and project managers to ensure requirements are understood and More ❯

Roadmap Delivery and the product backlog; Creating actionable user stories for development teams. Supporting the prioritision of the backlog to ensure goals are met. Identifying and measuring the success criteria for each delivered feature. Defining and communicating release acceptance criteria for each product feature, including the criteria for MVP. Measuring, tracking and improving non-functional aspects More ❯

and high-quality user experience. Test Planning & Design Collaborate with Business Analysts and Product Owners to analyse requirements, user stories, and technical specifications. Define the test scope, objectives, and acceptance criteria for ServiceNow configurations, customisations, and integrations. Develop comprehensive test strategies, detailed test plans, test cases, and test scripts (both manual and automated) covering functional and non-functional … the ServiceNow Automated Test Framework (ATF) . Manage the defect lifecycle-identify, document, track, and re-test defects using tools like Jira, Azure DevOps, or similar. Support the User Acceptance Testing (UAT) phase by coordinating with business stakeholders and providing defect clarification. Quality Assurance & Reporting Maintain accurate and detailed test documentation, including test results, test reports, and traceability matrices. More ❯

Product Delivery Own and manage the product backlog, ensuring clarity and prioritisation. Collaborate with cross-functional squads to deliver high-quality increments. Accept or reject work outcomes based on acceptance criteria and user value. Arrange and facilitate ceremonies aligned to SAFe bet practice. Refine backlog creating to have a clear pipeline of work aligned to roadmap Define a More ❯

structures, relationships, and flows across systems, supporting effective data architecture and integration planning. Define and size solution requirements through the creation of detailed use cases, epics, user stories, and acceptance criteria, ensuring traceability from business need to technical delivery. Produce data flow diagrams, process flow diagrams, and a variety of visual artefacts to support stakeholder understanding, solution design … traceability from business need to technical handover. Identify design risks early and collaborate with teams to resolve issues and optimise outcomes. Testing and Validation: Create focused test plans and criteria to confirm solutions meet requirements. Lead and support User Acceptance Testing, ensuring solutions satisfy user needs. Document and track defects, working with teams to resolve and retest issues More ❯

of additional data, governance and reporting Understanding and mapping customer journeys, identifying pain points and opportunities for improvement Ensuring that Business Requirements are fully developed, documented and prioritised with acceptance criteria Ensuring that Business Requirements are analysed fully, with appropriate engagement from the business teams including the review of current processes and data sources to ensure that they … lifecycle and documenting this through a traceability matrix, demonstrating which requirements will be delivered and how, ensuring that this is communicated with key stakeholders Highly competent with documenting User Acceptance Testing Strategy and delivering the strategy where required Highly competent with documenting training material and delivering the training where required Responsible for identifying and submitting client development opportunities to More ❯

Be Doing Own and prioritise the My Account product roadmap , ensuring clear alignment with business and digital strategy. Translate customer data, insight, and business requirements into clear user stories, acceptance criteria, and feature specifications . Work closely with UX researchers and designers to deliver intuitive, customer-centric front-end experiences . Collaborate daily with developers and QA to More ❯

stakeholder engagement skills. Key Responsibilities Partner with the stakeholder to identify opportunities for system and process improvement. Own and prioritise the product backlog using Jira, ensuring clear requirements and acceptance criteria. Collaborate across business teams to gather feedback, understand pain points, define needs, and design future-state processes. Lead workshops, design sessions, and review meetings to ensure requirements are More ❯

requirements and process improvements, as defined by the business and/or project. Lead and facilitate meetings and workshops, producing clear documentation, including Business Requirement Documents, user stories, and acceptance criteria. Create Functional and Non-Functional Specifications, Business Process Flows and Data Flows. Analyse complex and large-scale business and technical projects, including comprehensive reviews of end- to-end More ❯

ongoing support, and continuous improvement based on impact monitoring. Requirements Analysis & Documentation: Elicit and document complex requirements through workshops and source analysis, translating them into clear user stories and acceptance criteria for both business and technical audiences. Solution Design & Optimization: Analyze business systems to identify efficiencies, create innovative solutions to complex problems, and recommend technically and commercially suitable … digital experience projects, including business process mapping, engineering, and the analysis/design of systems (package integration and bespoke development). Skilled in producing high-quality user stories and acceptance criteria. Stakeholder & Client Management: Adept at working supplier-side, managing client stakeholders and 3rd parties, and effectively planning/running large workshops with senior client stakeholders. Agile Delivery & Methodologies More ❯

information management practices. Key Responsibilities Lead requirements gathering workshops with stakeholders. Develop high-quality documentation (process maps, business rules, technical requirements). Translate requirements into Agile deliverables (epics, stories, acceptance criteria). Support design, testing, and implementation of SharePoint migration, labelling, and retention solutions. Assist with project governance, reporting, and enterprise training. Provide analysis using SQL, JIRA, and More ❯

logs, and governance packs. Facilitate workshops, interviews, and process walkthroughs to build understanding and alignment. Map and optimise as-is/to-be workflows, ensuring transparency and traceability. Define acceptance criteria and success measures alongside delivery and sponsor teams. Track progress, identify risks, and support resolution to keep projects on course. Be the "voice of the business" in More ❯