Business Analyst ServiceNow SPM & IRM
- Hiring Organisation
- Inetum
- Location
- Slough, Berkshire, UK
- Employment Type
- Full-time
especially interested in candidates with SPM and/or IRM experience. Your tasks will include conducting discovery workshops, mapping processes, documenting user stories and acceptance criteria, designing platform capabilities, and supporting delivery through sprint planning, testing, and hypercare. You'll also contribute to continuous improvement efforts … client discovery workshops, stakeholder interviews, and process mapping to define current and future states. Document, and prioritise business and technical requirements into user stories, acceptance criteria, and solution artefacts. Design solutions with a strong focus on ServiceNow modules including IRM, SPM, ITSM, HRSD, and CSM. Conduct gap analysis ...