Egham, England, United Kingdom Hybrid/Remote Options
Premier Group
with PO, Support and Sales teams as well as end customers to understand requirements and needs Produce functional, system and process requirements Document requirements as user stories with detailed acceptancecriteria Document acceptancecriteria in Gherkin format Provide the link between customer and development team Experience you’ll bring: Experience in an Agile environment Experience as … a Business Analyst Experience writing requirements as user stories and acceptancecriteria in Gherkin Experience of both internal and external customer interaction Ability to produce clear documentation and communication Experienced with API based systems and on systems integration projects Any experience in the logistics industry is a bonus! This is a permanent position with many projects lined up More ❯
to-future state analysis, producing process maps, sequence/flow diagrams, integration swim lanes, and standardised workflows (MS Visio or equivalent). Define detailed, testable requirements (e.g., user stories, acceptancecriteria, BDD) to support solution design, build, test, and deployment for integrations and migrations. Establish and maintain end-to-end traceability from requirements through test scenarios and acceptancecriteria; collaborate with business users on test case definition and UAT. Partner with Development, Product, and Operations to design high-ROI, pragmatic solutions; identify opportunities to streamline processes and reduce complexity during consolidation. Conduct opportunity assessments and validate as-is vs. current practice; rationalise duplicative processes and systems to support a unified operating model. Identify, mitigate, and communicate … experience operating within hybrid delivery. Proficiency in business process analysis and improvement, requirements elicitation (interviews, workshops), requirements management, and business/system modelling. Advanced documentation skills: BRDs, user stories, acceptancecriteria, process maps, data dictionaries, integration specifications; advanced proficiency with MS Visio (or similar), Excel, PowerPoint, and Word. Ability to articulate and communicate complex technical and process concepts More ❯
be responsible for translating client strategy into actionable requirements and solution designs that drive measurable outcomes. Your tasks will include conducting discovery workshops, mapping processes, documenting user stories and acceptancecriteria, designing platform capabilities, and supporting delivery through sprint planning, testing, and hypercare. You’ll also contribute to continuous improvement efforts and, on occasion, support pre-sales activities … project delivery. Key Responsibilities Lead client discovery workshops, stakeholder interviews, and process mapping to define current and future states. Document, and prioritise business and technical requirements into user stories, acceptancecriteria, and solution artefacts. Design solutions with a strong focus on ServiceNow modules including IRM, ITSM, HRSD, and CSM. Conduct gap analysis and identify areas for process improvement. … with ServiceNow modules such as IRM, ITSM, ITOM, HRSD, SecOps, and CSM. Experience in Integrated Risk Management (IRM) implementations is highly desirable. Skills & Competencies Advanced requirements engineering: user stories, acceptancecriteria, process modelling, and traceability. Strong stakeholder engagement and facilitation skills across executive and technical audiences. Ability to produce clear documentation that reduces rework and accelerates delivery. Strategic More ❯
be responsible for translating client strategy into actionable requirements and solution designs that drive measurable outcomes. Your tasks will include conducting discovery workshops, mapping processes, documenting user stories and acceptancecriteria, designing platform capabilities, and supporting delivery through sprint planning, testing, and hypercare. You’ll also contribute to continuous improvement efforts and, on occasion, support pre-sales activities … project delivery. Key Responsibilities Lead client discovery workshops, stakeholder interviews, and process mapping to define current and future states. Document, and prioritise business and technical requirements into user stories, acceptancecriteria, and solution artefacts. Design solutions with a strong focus on ServiceNow modules including IRM, ITSM, HRSD, and CSM. Conduct gap analysis and identify areas for process improvement. … with ServiceNow modules such as IRM, ITSM, ITOM, HRSD, SecOps, and CSM. Experience in Integrated Risk Management (IRM) implementations is highly desirable. Skills & Competencies Advanced requirements engineering: user stories, acceptancecriteria, process modelling, and traceability. Strong stakeholder engagement and facilitation skills across executive and technical audiences. Ability to produce clear documentation that reduces rework and accelerates delivery. Strategic More ❯
investigating failed tests thoroughly and identifying root causes rather than accepting surface-level failures. Write user stories and document requirements to communicate with development teams, explaining business needs and acceptancecriteria clearly. Serve as the primary bridge between the client and the development partner, channeling feedback and requirements through to the development team. Own assigned workstreams independently, taking … effectively at both senior and operational levels. Strong ability to work across multiple teams, gather requirements, and improve processes and ways of working. Experience writing user stories, working with acceptancecriteria, and understanding agile methodologies. Self-driven approach with willingness to ask questions, get hands-on, and adapt to continuous change. Ability to balance strategic oversight with hands … Business Analyst Experience working on ERP implementation or large-scale transformation projects Proficiency in Agile methodologies and/or Scrum frameworks Strong ability to write user stories and define acceptancecriteria Experience working in complex, multi-stakeholder environments Demonstrated problem-solving skills and attention to detail Comfortable with both testing and requirements refinement activities Seniority Level Mid-Senior More ❯
ensure a seamless and stable handover. It will be focused on Security Services and applications into the business. This role involves managing the transition process, defining and verifying service acceptancecriteria, mitigating risks, and ensuring operational teams are fully prepared to support the new service. Essential skills include strong project management, ITIL knowledge (particularly ITIL 3/… ensuring a smooth transition with minimal disruption. Liaise between teams: Act as the primary contact between project teams and operational stakeholders (including business, IT, and support teams). Define acceptancecriteria: Work with project teams to ensure that Service AcceptanceCriteria (SAC) are defined, met, and verified before the service is handed over to operations. Manage More ❯
investigating failed tests thoroughly and identifying root causes rather than accepting surface-level failures. Write user stories and document requirements to communicate with development teams, explaining business needs and acceptancecriteria clearly. Serve as the primary bridge between the client and the development partner, channeling feedback and requirements through to the development team. Own assigned workstreams independently, taking … effectively at both senior and operational levels. Strong ability to work across multiple teams, gather requirements, and improve processes and ways of working. Experience writing user stories, working with acceptancecriteria, and understanding agile methodologies. Self-driven approach with willingness to ask questions, get hands-on, and adapt to continuous change. Ability to balance strategic oversight with hands … Business Analyst Experience working on ERP implementation or large-scale transformation projects Proficiency in Agile methodologies and/or Scrum frameworks Strong ability to write user stories and define acceptancecriteria Experience working in complex, multi-stakeholder environments Demonstrated problem-solving skills and attention to detail Comfortable with both testing and requirements refinement activities More ❯
etc. Covering general administrative duties Supporting the Programme Manager in day to day activities required to deliver the project (if required) Coordinate the definition and documentation of any required AcceptanceCriteria for the acceptance of solutions prior to go live Ensure that full impact assessment are carried out where required with the Delivery teams, within agreed timescales … for the definition of the operational processes and procedures when required Assist the business to produce workarounds where requirements cannot be met fully Responsible for ensuring that any User Acceptance Testing approach is defined and agreed Support any User Acceptance Testing activity and act as the main interface between the business and technical teams Produce project communication plans … management of key project documents e.g. PID, AIRs etc. Creation and management of the Project Plan Maintenance of the Resource Schedule Preparation and publication of Weekly Progress Reports Documented AcceptanceCriteria with input from all impacted business areas User Acceptance Test support when required Personal Profile: An exceptional focus on delivery Ability to learn and adapt quickly More ❯
direction to developers to implement solutions per requirements. Execute testing based upon documented test cases/scripts and ensure applications tested meet customer defined business requirements per documented user acceptancecriteria (link removed) Conduct user acceptance testing with end users to ensure implemented solution meets expectations. Document and track software defects as well as issues with performance …/management, as well as use case documentation (standard, alternate, and error) to assist developers in creation of solutions to meet business objectives. Leverage understanding to document meaningful user acceptancecriteria for user stories. Capable of facilitating communication between stakeholders from all levels of the organization while objectively identifying and resolving conflict. 20% - Identify and document processes and More ❯
practices to facilitate effective project delivery and continuous improvement. Stakeholder Engagement: Collaborate with stakeholders to gather requirements, define project scope, and ensure alignment with business objectives. User Stories and AcceptanceCriteria: Develop clear and concise user stories and acceptancecriteria to guide development teams. Process Improvement: Identify opportunities for process improvements and recommend solutions to enhance More ❯
enhancements and change across our CRM systems. Lead requirements gathering for new features, process improvements, and regulatory changes, using interviews, workshops, and data analysis. Document business requirements, user stories, acceptancecriteria, and process flows for key CRM systems, ensuring clarity and traceability. Analyse and prioritise requirements to align with business goals and compliance needs (e.g., GDPR, SOX). … Bring sufficient technical understanding to translate business needs into actionable requirements for the development team Experience documenting requirements in a way that’s build-ready with clear user stories, acceptancecriteria, and process flows Experience with process modelling (BPMN, UML), prototyping, and wireframing tools (e.g., Figma). Strong data analysis skills, including dashboard/report creation and KPI More ❯
sprints worth of user stories defined against the agreed "Definition of Ready" (DoR), in particular by working with the QA engineer(s) to define clear and complete acceptancecriteria, If necessary, produce the necessary artefacts to meet the DoR (e.g. wireframes/UI mockups), Provide input to the sprint planning process, ensuring the scrum team is sufficiently familiar … in a commercial/production environment, Hands-on experience managing all stages of the product life cycle, from concept to productisation, Ability to write high-quality user stories, define acceptancecriteria, and manage a product backlog. Experience working with technical stakeholders (e.g., architects, engineers) to define and deliver complex features. Excellent communication and collaboration skills, with the ability More ❯
Requirements Product Delivery Support Assist Product team in managing and prioritising the team backlog based on business value and technical feasibility. Support in defining, refining, and documenting user stories, acceptancecriteria, and requirements. Participate in sprint ceremonies (planning, reviews, retrospectives, and daily stand-ups). Track sprint progress and help identify blockers, risks, and dependencies. Support QA and … testing efforts to validate that stories meet acceptancecriteria and maintain product quality. Collaboration and Communication Work closely with Product Owners, Product Manager, and development teams to clarify requirements and align priorities. Support coordination across teams and ensure visibility of progress, risks, and dependencies. Help communicate updates and release information to internal stakeholders. Product Insight and Documentation Assist More ❯
rapid feedback, and being part of a high-performing team. Key Responsibilities Engage with stakeholders to understand and document business processes, needs, and challenges. Translate requirements into user stories, acceptancecriteria, and workflows in Azure DevOps. Collaborate with developers to ensure stories are clear, testable, and aligned with technical design. Provide insight into Dynamics 365 Sales and Power … and professional development . This Role Will Suit You If You: Have worked on Microsoft Dynamics or Power Platform projects. Enjoy translating business requirements into clear user stories and acceptancecriteria . Are comfortable discussing technical design and integration logic with developers. Thrive in a collaborative, on-site environment with daily team interaction. Live within commutable distance of More ❯
rapid feedback, and being part of a high-performing team. Key Responsibilities Engage with stakeholders to understand and document business processes, needs, and challenges. Translate requirements into user stories, acceptancecriteria, and workflows in Azure DevOps. Collaborate with developers to ensure stories are clear, testable, and aligned with technical design. Provide insight into Dynamics 365 Sales and Power … and professional development . This Role Will Suit You If You: Have worked on Microsoft Dynamics or Power Platform projects. Enjoy translating business requirements into clear user stories and acceptancecriteria . Are comfortable discussing technical design and integration logic with developers. Thrive in a collaborative, on-site environment with daily team interaction. Live within commutable distance of More ❯
skills listed within the shared job description. - 5+ years experience designing and executing manual and automated test cases. - 5+ years experience analyzing requirements, user stories (in Azure DevOps), and acceptancecriteria to design effective, reusable test cases (including positive, negative, and boundary testing). - Demonstrable experience automating web applications using frameworks such as Playwright, Selenium, Cypress, or similar. … and proficiency in the following: Testing & Quality Assurance Skills Designing and executing manual and automated test cases. Understanding of software testing methodologies and quality assurance processes (Quality Assurance, User Acceptance, System Integration, Accessibility, Performance, Regression, Post Deployment Validation, Data Conversion). Generating and documenting test plans and strategies. Generating testing reports and metrics. Generating and acquiring test data. ADA … Client, and others. Build environments DEV, UAT, QAT, PRE-PROD specific test suites with integrated application life cycle management. Ability to analyze requirements, user stories (in Azure DevOps), and acceptancecriteria to design effective, reusable test cases (including positive, negative, and boundary testing). Experience in identifying, documenting, and tracking bugs clearly and concisely in a tool like More ❯
value and outcomes to guide technical decisions CORE COMPETENCIES • Committed clean coder • Strong test-first/test-driven approach • Full-stack development capability • Skilled in story writing with clear acceptancecriteria and business value focus • Experience in eXtreme Programming and Domain-Driven Design • Competence in value assessment to prioritize and deliver work based on business impact • Leverages Release … automated testing, code review, and observability best practices • Participate in DevOps practices including infrastructure as code using Terraform RESPONSIBILITIES • Craft and refine user stories with clear business value and acceptancecriteria • Apply value assessment, release planning, and stakeholder management to ensure delivery alignment with business priorities • Apply modern software engineering principles, including modular architecture, clean code, and scalable More ❯
and BAU and contribute to the SAP Finance roadmap. Collaborating with stakeholders to understand business processes, challenges, and objectives, formulate the business case, document requirements, create specifications, and establish acceptance criteria. This involves conducting workshops, interviews, and analysis to gather comprehensive requirements. There will be a key focus on the Finance and Control (FICO) Solution design: Translating business requirements … spikes and technical debt that require implementation by the corresponding DevOps delivery team. Responsible for elaboration and refinement of user stories to produce the 'Definition of Done'. Ensure acceptancecriteria and constraints are added to user stories where appropriate. Responsible for signing off deliverables once developed by DevOps delivery team ensuring they meet the Definition of Done. … spikes and technical debt that require implementation by the corresponding DevOps delivery team. Responsible for elaboration and refinement of user stories to produce the 'Definition of Done'. Ensure acceptancecriteria and constraints are added to user stories where appropriate. Responsible for signing off deliverables once developed by DevOps delivery team ensuring they meet the Definition of Done. More ❯
City of London, London, United Kingdom Hybrid/Remote Options
Hanson Lee
/3 Days per week) Key Responsibilities: Engage with underwriters and senior business stakeholders to understand pain points, gather requirements, and translate these into clear user stories and acceptancecriteria Act as a Product Owner in agile squads where appropriate, managing and prioritising the product backlog to ensure delivery aligns with strategic objectives Facilitate workshops, interviews, and journey … as a Product Owner, ideally in agile/iterative delivery models. Strong stakeholder engagement skills – especially working with underwriters and underwriting operations Skilled in writing Epics, User Stories, and AcceptanceCriteria Familiar with digital transformation, data-driven solutions, and system migration or integration projects If you feel you have the relevant skills and experience, please make an application. More ❯
/3 Days per week) Key Responsibilities: Engage with underwriters and senior business stakeholders to understand pain points, gather requirements, and translate these into clear user stories and acceptancecriteria Act as a Product Owner in agile squads where appropriate, managing and prioritising the product backlog to ensure delivery aligns with strategic objectives Facilitate workshops, interviews, and journey … as a Product Owner, ideally in agile/iterative delivery models. Strong stakeholder engagement skills – especially working with underwriters and underwriting operations Skilled in writing Epics, User Stories, and AcceptanceCriteria Familiar with digital transformation, data-driven solutions, and system migration or integration projects If you feel you have the relevant skills and experience, please make an application. More ❯
assessment Comfortable engaging stakeholders across a range of business support functions (e.g., H&S/SHEQ, Marketing, Procurement, Legal, Property & Fleet) Skilled in requirements gathering, documentation, user stories, and acceptancecriteria Experience working in Agile or hybrid delivery environments Excellent communication, workshop facilitation, and documentation skills Key Responsibilities Analyse and document current and future-state business processes across … both organisations Conduct gap analysis and assess the impact of change resulting from the acquisition Translate business needs into clear functional specifications, user stories, and acceptancecriteria Collaborate with technical teams and external partners to ensure solutions align with business requirements Support integration planning across systems, data flows, and operational processes Facilitate workshops and stakeholder interviews to validate More ❯
Exploration - Apply lean discovery approaches to balance customer value, technical feasibility, and business viability when shaping potential solutions. Delivery: Backlog & Readiness - Translate priorities into refined user stories with clear acceptancecriteria, ensuring technical readiness and alignment with strategy. Coordination & Execution - Coordinate development efforts, manage smooth handoffs from discovery to delivery, and oversee release readiness with QA and Technical … Leads. Quality & Communication - Maintain transparent stakeholder communication while ensuring deliverables meet defined acceptancecriteria and quality standards. Profil Language skills: Excellent English language skills (verbal and written). German language skills are nice to have. Technical Background: You have a solid understanding of software development processes, engineering practices and technical concepts. Product Management Knowledge: You are familiar with More ❯
/CD pipelines. Lead hands-on testing, including writing automated tests, performing manual exploratory testing, and triaging defects. Collaborate with Product, Development and Support teams to create test plans, acceptancecriteria and release gates. Implement automated UI and API/integration tests to ensure robust regression coverage for critical user journeys. Experience: Strong hands-on experience with Playwright … Azure DevOps, GitHub Actions). Practical coding experience writing automated tests in JavaScript/TypeScript or Microsoft-aligned languages (.NET/C#). Experience defining QA strategy, test plans, acceptancecriteria, and using metrics to measure outcomes. Ability to lead a small team, mentor others, and take ownership for delivery quality. More ❯
a mix of functional analysis, stakeholder input, and hands-on involvement in the full development lifecycle. You’ll work closely with developers and testers to produce clear user stories, acceptancecriteria and functional documentation. Gathering and simplifying requirements across internal teams and external customers, you’ll help interpret complex industry compliance changes and shape how these are delivered … need: Strong BA or Consultant experience in the UK energy or utilities sector Hands-on operational knowledge of CRM and billing systems Ability to produce clear functional requirements and acceptancecriteria Confidence working through the software development lifecycle with dev and test teams Solid understanding of billing concepts like tariffs, standing charges and consumption Strong communication skills and More ❯
newcastle-upon-tyne, tyne and wear, north east england, united kingdom Hybrid/Remote Options
Klipboard
be designing and engineering suitable, scalable and maintainable software solutions which meet the demands of our customers and internal stakeholders. Teams are responsible for decomposing and refining requirements, identifying acceptancecriteria, designing solutions, building them and testing them. They also spread knowledge of their solutions to other stakeholders across the business in the form of demonstrations and documentation. … Keep abreast of changes within the areas of the system that your team is responsible for and the wider ERP One product. Build solutions that are technically sound, meet acceptancecriteria and which achieve their business objective. Contribute to the team building a comprehensive suite of UI automation for the areas your team is responsible for. Evolve strong More ❯