Analyst (IT Service Performance)
- Hiring Organisation
- Scottish and Southern Energy
- Location
- Reading, Berkshire, United Kingdom
- Salary
- £ 70 K
service value chain.As an Analyst, you will help turn service performance information from key points across the value chain into clear, practical insight that supports decision-making, continual improvement, and an improved digital experience.You will help identify information sources, analyse trends, prepare reporting inputs, co-ordinate contributions, track actions … reporting.Performance Analysis & Reporting: Plan, prioritise and deliver regular and targeted trend-based analysis, preparing clear reports and communications for different audiences and governance forums.Actionable Insight: Work with stakeholders to interpret analysis outputs, identify issues, assess risks and shape clear improvement actions.Performance Tracking & Monitoring: Track performance trends and improvement activity ...