Customer Analyst Jobs in the UK excluding London

1 to 25 of 26 Customer Analyst Jobs in the UK excluding London

Customer Analyst

liverpool, north west england, United Kingdom
Harnham
Customer Analyst Liverpool (Hybrid) £35,000-£40,000 THE COMPANY A leading fashion retailer is seeking a Customer Analyst to join their team to help drive omni-channel journey optimisation THE ROLE As the Customer Analyst, you will use your SQL/bigQuery experience … to work on a range of projects within the customer analytics space. You will be comfortable providing insight & recommendations back to both technical and non-technical stakeholders in the process, and have good story-telling experience. You’ll be able to work on projects across segmentation, regression, loyalty and … predictive analytics. You will get the chance to work on a new customer reward app, and work closely with data science teams and on projects in the space YOUR SKILLS AND EXPERIENCE SQL/bigQuery experience THE BENEFITS £35,000-£40,000 (dependent on experience) HOW TO APPLY Please More ❯
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Customer Analyst (Hiring Immediately)

Liverpool, UK
Harnham
Customer Analyst Liverpool (Hybrid) £35,000-£40,000 THE COMPANY A leading fashion retailer is seeking a Customer Analyst to join their team to help drive omni-channel journey optimisation THE ROLE As the Customer Analyst, you will use your SQL/bigQuery experience … to work on a range of projects within the customer analytics space. You will be comfortable providing insight & recommendations back to both technical and non-technical stakeholders in the process, and have good story-telling experience. You’ll be able to work on projects across segmentation, regression, loyalty and … predictive analytics. You will get the chance to work on a new customer reward app, and work closely with data science teams and on projects in the space YOUR SKILLS AND EXPERIENCE SQL/bigQuery experience THE BENEFITS £35,000-£40,000 (dependent on experience) HOW TO APPLY Please More ❯
Employment Type: Part-time
Posted:

Customer Insight Analyst

Greater Manchester, North West, United Kingdom
Forward Role
Customer Insight Analyst South Manchester - Hybrid Forward Role are excited to be working with a customer focused business in South Manchester, who are looking for a commercially minded Customer Insight Analyst with a strong focus on customer behaviour and churn analysis to join a … digital business. This is a unique opportunity to use data to genuinely shape and influence strategic decisions across a diverse product portfolio. As the Customer Insight Analyst, your core focus will be digging into customer behaviours, what drives them, what keeps them engaged, and what makes them … that can be clearly communicated to a range of stakeholders across marketing, product, and leadership teams. Your work will directly inform initiatives to boost customer engagement, improve retention, and optimise overall business performance. Role & Responsibilities: Analyse performance and customer behaviour data to uncover actionable insights. Identify churn patterns More ❯
Employment Type: Permanent
Salary: £50,000
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Customer Data Analyst

london, south east england, United Kingdom
Harnham
Customer Data Analyst London (Hybrid – 2 days in office) Full-Time | Permanent Up to £60,000 + benefits Join a global media powerhouse behind some of the most recognisable brands in publishing, radio, and digital content. They’re currently hiring a Customer Data Analyst to support … their Audio Division , helping shape smarter decisions across marketing, competitions, content strategy, and audience development. ROLE AND RESPONSIBILITIES: The Customer Data Analyst will have the following role and responsibilities: Analyse audience behaviour across digital and audio platforms to uncover trends, preferences, and engagement drivers Work on key initiatives … and experience, but please do apply even if you don't tick every box: Proficient in SQL for data querying and analysis Experience in customer or product analytics Exposure to A/B testing or test-and-learn frameworks Strong storytelling skills—able to turn complex data into clear More ❯
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Customer Digital Analyst

london, south east england, United Kingdom
Harnham
CUSTOMER DIGITAL ANALYST 📍 LONDON – 3 DAYS IN THE OFFICE 💰 SALARY – UP TO £45,000 🚫 NB – NO SPONSORSHIP PROVIDED THE COMPANY 🏢 This is a global leader in the health and beauty retail sector , operating across multiple markets with well-known brands both online and offline . As they continue … to invest in digital analytics , they’re looking for a talented analyst to help improve customer journeys, website performance, and eCommerce strategy . THE ROLE 📊 As a Customer Digital Analyst , you’ll be responsible for tracking, analysing, and optimising digital performance across websites and mobile apps. … You’ll work with GA4, A/B testing, and customer behavior analytics tools to provide insights that drive business decisions. This is a fantastic opportunity to make an impact in a fast-paced, data-driven environment , helping to shape digital strategy and improve customer experiences. 🚀 KEY RESPONSIBILITIES More ❯
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Customer Service Analyst

Welwyn Garden City, Hertfordshire, United Kingdom
Pontoon
Customer Service Analyst** (Contract) Duration: 3 Months (Possibility for extension) Location: Welwyn Garden City (Fully on site) Rate: A highly competitive PAYE Rate is available for suitable candidates Role Profile Are you passionate about delivering exceptional customer service? Do you have a knack for problem-solving and … a genuine desire to help others? If so, we invite you to apply for the role of Customer Service Analyst role. Join our dynamic team and play a vital role in supporting over 2,000 end users with their IT needs. Key Responsibilities: Provide proactive, customer-focused … and configuration of computers for new starters and upgrades for existing users. Provide both reactive and proactive maintenance support in a face-to-face customer service environment. Required Skills and Experience: Strong problem-solving and interpersonal skills. Experience using ITSM systems for incident tracking. Ability to identify and communicate More ❯
Employment Type: Contract
Rate: £15.08 - £17.01/hour
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Customer Service Analyst

Welwyn Garden City, England, United Kingdom
Pontoon
Customer Service Analyst** (Contract) Duration: 3 Months (Possibility for extension) Location: Welwyn Garden City (Fully on site) Rate: A highly competitive PAYE Rate is available for suitable candidates Role Profile Are you passionate about delivering exceptional customer service? Do you have a knack for problem-solving and … a genuine desire to help others? If so, we invite you to apply for the role of Customer Service Analyst role. Join our dynamic team and play a vital role in supporting over 2,000 end users with their IT needs. Key Responsibilities: Provide proactive, customer-focused … and configuration of computers for new starters and upgrades for existing users. Provide both reactive and proactive maintenance support in a face-to-face customer service environment.... More ❯
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Customer Data Analyst

Manchester, England, United Kingdom
Harnham
Customer Data Analyst 📍 Manchester (Hybrid – 2 days in office) 💼 Full-Time | Permanent 💰 Up to £60,000 + benefits Join a global media organisation that owns and operates some of the most iconic brands in publishing, radio, and digital content. They’re now hiring a Customer Data Analyst … actionable way to both technical and non-technical teams 🛠️ What you’ll need: Solid experience in SQL for querying and analysis Strong understanding of customer or product analytics Exposure to A/B testing or working in a test-and-learn environment Strong data storytelling skills – you can turn More ❯
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Customer Support Analyst

Manchester, North West, United Kingdom
Iris Recruitment
Customer Support Analyst Competitive + Bonus + Benefits Manchester, UK Permanent full time Step into the spotlight and become the person our customers rely on when no one else is online. At IRIS Software Group, we help schools around the world run smoothly with our award-winning iSAMS … youve got support experienceand maybe even some leadership know-howyou could be exactly who were looking for. What Will YouBe Doing? Taking ownership of customer queries via our helpdesk, phone, and email Troubleshooting software issues and escalating when needed Logging updates, keeping everything tidy, and categorising tickets correctly Spotting … with the team Supporting new starters and helping customers get the best from iSAMS. Who Are WeLooking For? Experience in a service desk or customer support environment Confidence using ticketing and incident logging systems Clear, calm communicationeven when things get busy A cool head, problem-solving mindset, and love More ❯
Employment Type: Permanent
Posted:

Customer Service Analyst

Gateshead, Tyne and Wear, North East, United Kingdom
Hybrid / WFH Options
Talent84 Ltd
Customer Service Agent, Gateshead area £25,000 per annum, hybrid working Talent84 is pleased to support our long-term client, a leading software solutions provider, in their search for a Customer Service Agent. As a Customer Service Agent, you'll be part of a supportive team, assisting … customers with product and service inquiries via the helpdesk. Your main focus will be delivering excellent customer service by responding to queries and resolving issues efficiently and professionally. Youll work within helpdesk hours (Monday to Friday, 8am6pm, on a rotating 8-4 or 10-6 shift pattern). Our … client fosters a positive work environment and offers a hybrid working model (2 days in the office). Key Responsibilities Respond to customer enquiries promptly and professionally. Log and track issues, ensuring they are directed to the correct team for resolution. Keep customers updated on the status of their More ❯
Employment Type: Permanent, Work From Home
Salary: £24,000
Posted:

Customer Support Analyst

Manchester, England, United Kingdom
Iris Recruitment Careers
Customer Support Analyst Competitive + Bonus + Benefits Manchester, UK Permanent full time Step into the spotlight and become the person our customers rely on when no one else is online. At IRIS Software Group, we help schools around the world run smoothly with our award-winning iSAMS … youve got support experienceand maybe even some leadership know-howyou could be exactly who were looking for. What Will YouBe Doing? Taking ownership of customer queries via our helpdesk, phone, and email Troubleshooting software issues and escalating when needed Logging updates, keeping everything tidy, and categorising tickets correctly Spotting More ❯
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Customer Service Analyst

Gateshead, England, United Kingdom
Hybrid / WFH Options
C&C Group Holdings Limited
Job Description Customer Service Analyst Full time 37.5 hours per week Salary: £24,000 - £25,000pa Location: Gateshead with hybrid working (expectation to be in the office 2 days a week) Ready to maximise your potential? C&C Group supplies software solutions and services to almost every energy … as our goals. Technology is the essence of what we do, but our people make us who we are. About the role As a Customer Service Analyst, you will join a supportive team providing daily assistance to our customers regarding our products and services through our helpdesk. Your … primary responsibility will be to deliver exceptional customer service, addressing enquiries and resolving issues efficiently and professionally. You will also conduct daily system checks, proactively identifying and escalating any problems that require further attention, as necessary. Operating wi... More ❯
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Customer Touchpoint Insight Analyst

Reading, England, United Kingdom
Hybrid / WFH Options
Wireless Logic Ltd
we have an insatiable hunger to ‘wow’! 🚀 While we may not always get it right, our drive to collaborate, innovate, and achieve top-notch customer satisfaction never wavers. We offer industry expertise, stellar service support, and the most flexible, resilient, and secure connectivity solutions on the market. Our expertise … cutting-edge connectivity solutions and technologies to ensure a vast array of devices stay seamlessly connected. Join the Wireless Logic Adventure: Are you a Customer Touchpoint Insight Analyst that will drive the transformation of our customer interactions by leveraging data-driven insights? Ready to join a leading … global company and play a key role in our building out relationships? Look no further! We are seeking an ambitious Customer Touchpoint Insight Analyst to join our expanding team. 🌍💼 Your Daily Quest: 🌎 As a Customer Touchpoint Insight Analyst at Wireless Logic, you'll need a deep More ❯
Posted:

Customer Touchpoint Insight Analyst (Hiring Immediately)

Reading, Berkshire, UK
Hybrid / WFH Options
Wireless Logic Ltd
we have an insatiable hunger to ‘wow’! 🚀 While we may not always get it right, our drive to collaborate, innovate, and achieve top-notch customer satisfaction never wavers. We offer industry expertise, stellar service support, and the most flexible, resilient, and secure connectivity solutions on the market. Our expertise … cutting-edge connectivity solutions and technologies to ensure a vast array of devices stay seamlessly connected. Join the Wireless Logic Adventure: Are you a Customer Touchpoint Insight Analyst that will drive the transformation of our customer interactions by leveraging data-driven insights? Ready to join a leading … global company and play a key role in our building out relationships? Look no further! We are seeking an ambitious Customer Touchpoint Insight Analyst to join our expanding team. 🌍💼 Your Daily Quest: 🌎 As a Customer Touchpoint Insight Analyst at Wireless Logic, you'll need a deep More ❯
Employment Type: Part-time
Posted:

Customer Service Analyst

Gateshead, England, United Kingdom
Hybrid / WFH Options
Talent84
Customer Service Agent, Gateshead area £25,000 per annum, hybrid working Talent84 is pleased to support our long-term client, a leading software solutions provider, in their search for a Customer Service Agent. As a Customer Service Agent, you'll be part of a supportive team, assisting … customers with product and service inquiries via the helpdesk. Your main focus will be delivering excellent customer service by responding to queries and resolving issues efficiently and professionally. Youll work within helpdesk hours (Monday to Friday, 8am6pm, on a rotating 8-4 or 10-6 shift pattern). Our … client fosters a positive work environment and offers a hybrid working model (2 days in the office). Key Responsibilities Respond to customer enquiries promptly and professionally. Log and track issues, ens... More ❯
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1st Line Customer Support Analyst BPSS, End User Support

london, south east england, United Kingdom
Hays
1st Line Customer Support Analyst - BPSS, End User Support Up to £165 per day (Inside IR35 - Umbrella) Primarily Remote (Must be UK Based) 3-Month contract I am currently working with a leading UK consultancy who require an IT literate, 1st Line Customer Support Analyst with … to work on a 7am - 7pm shift pattern (Monday - Friday) for their end client. Key Requirements: Exceptional communication skills and excellent telephone manner Previous Customer Support/1st Line Support/End User Support experience IT Literate, ability to understand Telephony systems Ability to work 8 hours on a … shift pattern spanning 7am - 7pm Monday - Friday BPSS eligibility Immediate availability Nice to have: Knowledge of Genesys systems Customer-facing, EUC Support experience in a large, complex organisation Flexibility to work in a hybrid capacity (on-site) if required IT related Degree (or equivalent) What you need to do More ❯
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Senior Customer Analyst

london, south east england, United Kingdom
Harnham
SENIOR ANALYST UP TO £65,000 LONDON – 3 DAYS A WEEK *Please note, you must be a UK resident to apply with full right to work in the UK* THE COMPANY A strategic data and business intelligence consultancy is seeking talented professionals to join their expanding team. With a … Analytics. THE ROLE They’re looking for a data professional with experience in building predictive models—particularly around clustering and churn—as well as customer segmentation and journey analysis. You'll work across two main streams: standard analytics (like campaign performance and segmentation) and a growing focus on geolocation … delivered through Power BI. You’ll be hands-on in both analysis and client engagement, helping translate insights into impactful strategies that go beyond customer data to include location-based intelligence. SKILLS + EXPERIENCE Strong SQL, Python and Power BI experience Evidence of delivering actionable insight Experience building and More ❯
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Customer Service Analyst

Welwyn Garden City, England, United Kingdom
Proclinical Staffing
Proclinical is seeking a Junior Customer Service Analyst to join a dedicated team. This role is focused on providing proactive, customer-oriented, face-to-face onsite support to end users. The successful candidate will be involved in the imaging and configuration of a large number of computers. … excellent opportunity for someone looking to develop their IT problem-solving skills and people skills in a supportive and dynamic environment. Responsibilities: Provide proactive, customer-focused support to over 2,000 end users. Support the imaging and configuration of many computers. Use ITSM systems to log and track end … working with iOS devices such as iPhone, iPad & Mac, Windows hardware and meeting room technology would be beneficial. Experience in a face-to-face customer service environment is advantageous. Excellent team working skills. Strong customer service skills. Eagerness to learn and acquire new technical skills. Curious mindset with More ❯
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Customer Service Analyst

welwyn garden city, east anglia, United Kingdom
Proclinical Staffing
Proclinical is seeking a Junior Customer Service Analyst to join a dedicated team. This role is focused on providing proactive, customer-oriented, face-to-face onsite support to end users. The successful candidate will be involved in the imaging and configuration of a large number of computers. … excellent opportunity for someone looking to develop their IT problem-solving skills and people skills in a supportive and dynamic environment. Responsibilities: Provide proactive, customer-focused support to over 2,000 end users. Support the imaging and configuration of many computers. Use ITSM systems to log and track end … working with iOS devices such as iPhone, iPad & Mac, Windows hardware and meeting room technology would be beneficial. Experience in a face-to-face customer service environment is advantageous. Excellent team working skills. Strong customer service skills. Eagerness to learn and acquire new technical skills. Curious mindset with More ❯
Posted:

Customer Service Analyst

Welwyn Garden City, England, United Kingdom
Proclinical Staffing
Job Description Proclinical is seeking a Junior Customer Service Analyst to join a dedicated team. This role is focused on providing proactive, customer-oriented, face-to-face onsite support to end users. The successful candidate will be involved in the imaging and configuration of a large number … excellent opportunity for someone looking to develop their IT problem-solving skills and people skills in a supportive and dynamic environment. Responsibilities: Provide proactive, customer-focused support to over 2,000 end users. Support the imaging and configuration of many computers. Use ITSM systems to log and track end … working with iOS devices such as iPhone, iPad & Mac, Windows hardware and meeting room technology would be beneficial. Experience in a face-to-face customer service... More ❯
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Research Reporting Analyst Customer Experience

london, south east england, United Kingdom
Nicholson Glover
Meets Real-World Impact Are you a data storyteller who thrives on transforming numbers into meaningful action? Want your analysis to help shape the CUSTOMER EXPERIENCE for one of the UK’s most complex and high-profile environments? This is your chance. We’re hiring a Research Reporting Analyst … This Role Stands Out You won’t just be crunching numbers—you’ll be driving change. From improving accessibility services and tracking real-time customer sentiment to predicting operational bottlenecks, your work will directly influence how thousands of people experience the service environment every day. 🔍 What You’ll Be … Python, and Excel Lead on high-impact projects like Key Driver Analysis and Special Assistance Survey redesign Help implement a new Voice of the Customer platform—using AI, verbatim survey text, and social sentiment to surface actionable insights Present your findings to senior stakeholders—including executives and board-level More ❯
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Customer Service Analyst

Welwyn Garden City, England, United Kingdom
Hobson Prior
thinkers who are ready to help push the boundaries of science and make a tangible difference in the world. Hobson Prior is seeking a Customer Service Analyst for a short-term contract role. This position is based in Garden City, Welwyn, and involves hands-on tasks such as More ❯
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Customer Service Analyst

welwyn garden city, east anglia, United Kingdom
Hobson Prior
thinkers who are ready to help push the boundaries of science and make a tangible difference in the world. Hobson Prior is seeking a Customer Service Analyst for a short-term contract role. This position is based in Garden City, Welwyn, and involves hands-on tasks such as More ❯
Posted:

Customer Service Analyst

Welwyn Garden City, England, United Kingdom
Hobson Prior
thinkers who are ready to help push the boundaries of science and make a tangible difference in the world. Hobson Prior is seeking a Customer Service Analyst for a short-term contract role. This position is based in Garden City, Welwyn, and involves hands-on tasks such as More ❯
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Customer Service Analyst

Cambridge, Cambridgeshire, United Kingdom
Tenth Revolution Group
Support Coordinator - Hybrid - Cambridge - £30,000 My client, a growing organisation in Cambridge, is looking for a dynamic Support Co-ordinator to join their high-performing business support team. This role is three days per week in their Cambridge office. More ❯
Employment Type: Permanent
Salary: £30000/annum
Posted:
Customer Analyst
the UK excluding London
25th Percentile
£24,990
Median
£25,020
75th Percentile
£27,000
90th Percentile
£27,850