Oxford, Oxfordshire, United Kingdom Hybrid / WFH Options
TripAdvisor LLC
a Senior Customer Operations Analyst, you'll apply rigorous analytics to uncover insights, drive measurable improvements, and shape customer service strategy. You'll partner with stakeholders to deliver clear recommendations, support data-driven change, and ensure every operational decision is grounded in robust analysis, directly enhancing customer outcomes. Key Responsibilities Drive measurable impact: Use advanced analytics to uncover customer … pain points, diagnose root causes, and deliver actionablerecommendations that directly improve customer service outcomes. End-to-end reporting: Own the design, build, automation, and maintenance of performance dashboards and critical reports for Operations and Product, ensuring accuracy and clarity at every level. Operational monitoring & improvement: Identify trends and anomalies in large datasets, working closely with cross-functional … a Senior Customer Operations Analyst, you'll apply rigorous analytics to uncover insights, drive measurable improvements, and shape customer service strategy. You'll partner with stakeholders to deliver clear recommendations, support data-driven change, and ensure every operational decision is grounded in robust analysis, directly enhancing customer outcomes. Key Responsibilities Drive measurable impact: Use advanced analytics to uncover customer More ❯
driving data insights and enabling evidence-based decision making across our organization. Utilize advanced SQL, Metabase, and Redshift to extract, transform, and analyze data from various sources to uncover actionable insights and drive business growth. Collaborate with cross-functional teams, including product managers and squads, to understand their reporting and analytical needs and provide them with the necessary support. … for optimization. Utilize AB test evaluations to drive feature improvements and enhance the overall customer experience. Develop and maintain dashboards and reports to track key performance indicators and provide actionablerecommendations to stakeholders. Stay up-to-date with industry trends and best practices in product analytics, continuously enhancing your skills and knowledge. Provide analytics to optimise general operations … visualization tools such as Metabase/Tableau etc Familiarity with Redshift or other similar data warehousing technologies. Excellent problem-solving skills and the ability to translate complex data into actionable insights. Strong communication and collaboration skills, with the ability to effectively present findings to both technical and non-technical stakeholders. Experience of A/B testing, experience in running More ❯
london, south east england, united kingdom Hybrid / WFH Options
1st Formations
obsessed, we’re on a mission to redefine how modern Job Summary We’re seeking a Senior Analytics Engineer to transform how we leverage data, automate reporting, and unlock actionable insights to drive our business forward. In this role, you’ll work closely with commercial, product, and leadership teams to turn raw data into strategic answers - helping us understand … and the “why” behind our numbers. Integrate new data sources (e.g., Stripe, CRM platforms) into our data warehouse and analytics stack. Present findings through clear charts, written commentary, and actionablerecommendations for both technical and non-technical audiences. Partner with stakeholders across commercial, product, and finance teams to answer business-critical questions and enable data-driven decision making. … Analytical mindset with a passion for asking “why” - not just reporting numbers but digging into causes and business impact. Strong communication skills, able to translate complex data into clear, actionable insights for a wide range of stakeholders. Experience integrating and working with data from external sources and APIs (e.g., Stripe, CRM systems). Self-starter with a sense of More ❯
slough, south east england, united kingdom Hybrid / WFH Options
1st Formations
obsessed, we’re on a mission to redefine how modern Job Summary We’re seeking a Senior Analytics Engineer to transform how we leverage data, automate reporting, and unlock actionable insights to drive our business forward. In this role, you’ll work closely with commercial, product, and leadership teams to turn raw data into strategic answers - helping us understand … and the “why” behind our numbers. Integrate new data sources (e.g., Stripe, CRM platforms) into our data warehouse and analytics stack. Present findings through clear charts, written commentary, and actionablerecommendations for both technical and non-technical audiences. Partner with stakeholders across commercial, product, and finance teams to answer business-critical questions and enable data-driven decision making. … Analytical mindset with a passion for asking “why” - not just reporting numbers but digging into causes and business impact. Strong communication skills, able to translate complex data into clear, actionable insights for a wide range of stakeholders. Experience integrating and working with data from external sources and APIs (e.g., Stripe, CRM systems). Self-starter with a sense of More ❯
london (city of london), south east england, united kingdom Hybrid / WFH Options
1st Formations
obsessed, we’re on a mission to redefine how modern Job Summary We’re seeking a Senior Analytics Engineer to transform how we leverage data, automate reporting, and unlock actionable insights to drive our business forward. In this role, you’ll work closely with commercial, product, and leadership teams to turn raw data into strategic answers - helping us understand … and the “why” behind our numbers. Integrate new data sources (e.g., Stripe, CRM platforms) into our data warehouse and analytics stack. Present findings through clear charts, written commentary, and actionablerecommendations for both technical and non-technical audiences. Partner with stakeholders across commercial, product, and finance teams to answer business-critical questions and enable data-driven decision making. … Analytical mindset with a passion for asking “why” - not just reporting numbers but digging into causes and business impact. Strong communication skills, able to translate complex data into clear, actionable insights for a wide range of stakeholders. Experience integrating and working with data from external sources and APIs (e.g., Stripe, CRM systems). Self-starter with a sense of More ❯
requests Perform SQL data mining and data manipulation Support business forecasting and modelling initiatives Marketing Support: Prepare contact lists for SMS and email campaigns Analyse campaign performance and provide actionablerecommendations Site Support: Conduct site location analysis and customer heat mapping Develop location leaderboards Perform ad-hoc potential site analysis Key Skills: Advanced Excel skills Strong numerical and More ❯
expertise in fraud and large-scale data analysis to investigate suspicious behavior and provide insights that lead to immediate real-world impact. You will underline the value of your recommendations by leveraging your deep experience with operational measures within industry and your ability to quickly translate customers’ fraud KPIs into opportunities. You’ll leverage a real-time platform analyzing … to-head against some of the most motivated attackers in the world to protect billions in revenue. Responsibilities: Fraud Investigation: Review complex fraud cases to uncover trends and provide actionablerecommendations that help customers reduce risk and build trust. Data Analysis: Apply SQL and Python to analyse customer data, improve fraud detection accuracy, and minimise false positives. Deliver More ❯
expertise in fraud and large-scale data analysis to investigate suspicious behavior and provide insights that lead to immediate real-world impact. You will underline the value of your recommendations by leveraging your deep experience with operational measures within industry and your ability to quickly translate customers’ fraud KPIs into opportunities. You’ll leverage a real-time platform analyzing … to-head against some of the most motivated attackers in the world to protect billions in revenue. Responsibilities: Fraud Investigation: Review complex fraud cases to uncover trends and provide actionablerecommendations that help customers reduce risk and build trust. Data Analysis: Apply SQL and Python to analyse customer data, improve fraud detection accuracy, and minimise false positives. Deliver More ❯
london (city of london), south east england, united kingdom
LexisNexis Risk Solutions
expertise in fraud and large-scale data analysis to investigate suspicious behavior and provide insights that lead to immediate real-world impact. You will underline the value of your recommendations by leveraging your deep experience with operational measures within industry and your ability to quickly translate customers’ fraud KPIs into opportunities. You’ll leverage a real-time platform analyzing … to-head against some of the most motivated attackers in the world to protect billions in revenue. Responsibilities: Fraud Investigation: Review complex fraud cases to uncover trends and provide actionablerecommendations that help customers reduce risk and build trust. Data Analysis: Apply SQL and Python to analyse customer data, improve fraud detection accuracy, and minimise false positives. Deliver More ❯
be picking up warm client relationships and supporting with data storytelling. THE ROLE You'll provide insight into the Digital performance for brands; monitoring, reporting and dashboarding and providing actionablerecommendations for longer-term strategy. You also scope and design AB tests and define KPIs, delivering regular updates to clients. SKILLS + EXPERIENCE Must haves: Web or Digital More ❯
be picking up warm client relationships and supporting with data storytelling. THE ROLE You'll provide insight into the Digital performance for brands; monitoring, reporting and dashboarding and providing actionablerecommendations for longer-term strategy. You also scope and design AB tests and define KPIs, delivering regular updates to clients. SKILLS + EXPERIENCE Must haves: Web or Digital More ❯
london (city of london), south east england, united kingdom
Harnham
be picking up warm client relationships and supporting with data storytelling. THE ROLE You'll provide insight into the Digital performance for brands; monitoring, reporting and dashboarding and providing actionablerecommendations for longer-term strategy. You also scope and design AB tests and define KPIs, delivering regular updates to clients. SKILLS + EXPERIENCE Must haves: Web or Digital More ❯
business improvements. What you ll be doing Working with teams across the business to review systems and processes, identifying areas for improvement Gathering and analysing data to create clear, actionablerecommendations Supporting delivery through Agile practices such as sprint planning and Scrum Documenting and managing projects effectively using Confluence and Jira What we re looking for At least More ❯
business improvements. What you’ll be doing Working with teams across the business to review systems and processes, identifying areas for improvement Gathering and analysing data to create clear, actionablerecommendations Supporting delivery through Agile practices such as sprint planning and Scrum Documenting and managing projects effectively using Confluence and Jira What we’re looking for At least More ❯
Horsham, West Sussex, South East, United Kingdom Hybrid / WFH Options
Adria Solutions
drive business improvements. What youll be doing Working with teams across the business to review systems and processes, identifying areas for improvement Gathering and analysing data to create clear, actionablerecommendations Supporting delivery through Agile practices such as sprint planning and Scrum Documenting and managing projects effectively using Confluence and Jira What were looking for At least More ❯
Full-time, 5 days per week, 9-6 pm, Monday - Friday Day rate: £290/day (maximum) Role Brief Conduct end-to-end UX research across digital products Deliver actionable insights to influence product strategy and innovation Collaborate with cross-functional teams, including design, product, and analytics Ideally have experience working within a SaaS environment About the Role We … technology company to accelerate growth through user-centred insights. As a Contract User Researcher, you'll plan and execute both qualitative and quantitative research, analyse data, and provide clear, actionablerecommendations to key stakeholders. You'll be embedded in an agile team, advocating user-centred thinking, helping shape product strategy, and supporting continuous improvement of UX research practices. More ❯
security, and uphold compliance with UK Gambling Commission standards Drive IT projects, system enhancements, and vendor relationships to support efficient casino operations Deliver regular operational reports with insights and actionablerecommendations for senior management Collaborate with business units to align technology solutions with organisational goals What you'll bring: Bachelor's degree in Information Technology, Computer Science, or More ❯
aligning projects with business objectives Designing and implementing both quant and qual research plans, including: Questionnaire design and client liaison Recruitment, sampling, and fieldwork management Data analysis, reporting, and actionablerecommendations Guiding and mentoring junior researchers, ensuring high-quality delivery SKILLS Experience in market research, in MedTech, healthcare, life sciences, or pharma Proven track record in quantitative research More ❯
developing IR plans for clients. Designing and facilitating breach simulation and tabletop exercises for senior leadership. Serving as an incident commander during major cyber crises. Producing forensic reports and actionablerecommendations to strengthen client security posture. The Individual Were looking for people who can show: Strong experience in digital forensics and incident response in a consulting or client More ❯
Shefford, Bedfordshire, South East, United Kingdom
Intercity Technology Limited
Develop and maintain proactive monitoring and automated remediation strategies. Service Management & Governance Champion ITIL-aligned processes including Change, Major Incident, and Problem Management. Own post-incident reviews and ensure actionablerecommendations are implemented. Lead service transition activities, ensuring documentation, training, and handovers are complete and effective. Project Delivery & Technical Strategy Serve as technical lead on strategic internal and More ❯
Develop and maintain proactive monitoring and automated remediation strategies. Service Management & Governance Champion ITIL-aligned processes including Change, Major Incident, and Problem Management. Own post-incident reviews and ensure actionablerecommendations are implemented. Lead service transition activities, ensuring documentation, training, and handovers are complete and effective. Project Delivery & Technical Strategy Serve as technical lead on strategic internal and More ❯
Develop and maintain proactive monitoring and automated remediation strategies. Service Management & Governance Champion ITIL-aligned processes including Change, Major Incident, and Problem Management. Own post-incident reviews and ensure actionablerecommendations are implemented. Lead service transition activities, ensuring documentation, training, and handovers are complete and effective. Project Delivery & Technical Strategy Serve as technical lead on strategic internal and More ❯
ACA, ACCA, or equivalent). Experience of accounting technology and its application in practice or client settings. Excellent analytical skills, with the ability to interpret complex data and provide actionable recommendations. Track record in operational efficiency and process improvement. Strong communication and interpersonal skills, with confidence in managing both internal stakeholders and external client relationships. Proactive, solutions-focused approach More ❯
teams to define dataset requirements and manage implementation of solutions that meet both technical and business objectives. Deliver high-quality, insightful reports that effectively communicate performance trends, KPIs, and actionable recommendations. Identify and drive opportunities for automation and process optimisation within financial reporting. Maintain and govern finance BI workspaces and ensure alignment with broader organisational data strategy. Support audit … Experience Essential: Professional accounting qualification (ACA, ACCA, CIMA or equivalent). Strong experience delivering insights through data analytics and reporting solutions. Proven ability to translate complex data into clear, actionable insights for stakeholders at all levels. Advanced working knowledge of Power BI (including DAX), with practical experience of data modelling and visualisation. Familiarity with SQL and data governance principles. More ❯
london (wembley), south east england, united kingdom
IN2 Consult
teams to define dataset requirements and manage implementation of solutions that meet both technical and business objectives. Deliver high-quality, insightful reports that effectively communicate performance trends, KPIs, and actionable recommendations. Identify and drive opportunities for automation and process optimisation within financial reporting. Maintain and govern finance BI workspaces and ensure alignment with broader organisational data strategy. Support audit … Experience Essential: Professional accounting qualification (ACA, ACCA, CIMA or equivalent). Strong experience delivering insights through data analytics and reporting solutions. Proven ability to translate complex data into clear, actionable insights for stakeholders at all levels. Advanced working knowledge of Power BI (including DAX), with practical experience of data modelling and visualisation. Familiarity with SQL and data governance principles. More ❯