Oxford, Oxfordshire, United Kingdom Hybrid / WFH Options
TripAdvisor LLC
a Senior Customer Operations Analyst, you'll apply rigorous analytics to uncover insights, drive measurable improvements, and shape customer service strategy. You'll partner with stakeholders to deliver clear recommendations, support data-driven change, and ensure every operational decision is grounded in robust analysis, directly enhancing customer outcomes. Key Responsibilities Drive measurable impact: Use advanced analytics to uncover customer … pain points, diagnose root causes, and deliver actionablerecommendations that directly improve customer service outcomes. End-to-end reporting: Own the design, build, automation, and maintenance of performance dashboards and critical reports for Operations and Product, ensuring accuracy and clarity at every level. Operational monitoring & improvement: Identify trends and anomalies in large datasets, working closely with cross-functional … a Senior Customer Operations Analyst, you'll apply rigorous analytics to uncover insights, drive measurable improvements, and shape customer service strategy. You'll partner with stakeholders to deliver clear recommendations, support data-driven change, and ensure every operational decision is grounded in robust analysis, directly enhancing customer outcomes. Key Responsibilities Drive measurable impact: Use advanced analytics to uncover customer More ❯
dashboards. Proficiency in Excel, Power BI, and NetSuite is required; familiarity with AI tools like Copilot and Claude is a plus. Commercial Acumen: Ability to translate financial insights into actionablerecommendations for product and engineering teams. Experience in pricing strategy, product profitability analysis, and cost optimisation. Leadership & Team Development: Proven experience mentoring and developing finance professionals. Ability to More ❯
slough, south east england, united kingdom Hybrid / WFH Options
JSS Search
commercial, geospatial, and operations datasets to uncover insights that matter. What you’ll do: Lead advanced analytics projects, including modelling, forecasting, and deep-dive insights Translate complex data into actionablerecommendations for business leaders Work across diverse datasets – from customer journeys to operational performance and geospatial intelligence Partner with cross-functional teams to embed data-driven sustainability strategies … in SQL and Python for data manipulation, analysis, and modelling Proven background in advanced analytics, forecasting, or predictive modelling Ability to connect data with business strategy, delivering clear and actionable insights Experience with commercial, marketing, or operational data (geospatial a bonus) A collaborative mindset, comfortable influencing stakeholders at all levels Why join? Competitive salary up to £80,000 Hybrid More ❯
Newbury, Berkshire, South East, United Kingdom Hybrid / WFH Options
iDPP
role will focus on the transformation of this legacy system to meet the needs and demands of todays customers. Youll not only identify opportunities for improvement but also make actionablerecommendations and see them through to delivery. Key Responsibilities: Leading on service design and business analysis activities for the B2B customer portal transformation Reviewing legacy processes and proposing More ❯
ACA, ACCA, or equivalent). Experience of accounting technology and its application in practice or client settings. Excellent analytical skills, with the ability to interpret complex data and provide actionable recommendations. Track record in operational efficiency and process improvement. Strong communication and interpersonal skills, with confidence in managing both internal stakeholders and external client relationships. Proactive, solutions-focused approach More ❯
Oxford, Oxfordshire, United Kingdom Hybrid / WFH Options
Nominet
policy. Strong understanding of the UK political landscape, policy-making processes, and the impact of internet-related issues on organisations. Ability to analyse complex policy issues and provide clear, actionable recommendations. Gravitas to engage senior management, board members, and external stakeholders effectively. Excellent written and verbal communication skills, adaptable to diverse professional and technical audiences. Nice to have: Familiarity More ❯
Join our client, a leading company in media, as a Data Analyst. Collaborating as part of one of their biggest brands, you will provide reporting, analysis, and actionable insights to drive customer growth across the brand and portfolio. Utilize your expertise in the digital advertising industry to extract valuable insights, target audiences effectively, and enhance revenue performance. ROLE AND … RESPONSIBILITIES: Collaborate with teams to extract insights that demonstrate the commercial value of audiences. Utilize knowledge of the digital advertising industry to provide recommendations for targeting specific audiences and driving revenue growth. Communicate effectively, delivering clear and compelling stories with actionable recommendations. Develop and maintain reports, dashboards, and visually appealing presentations to track revenue performance. Work heavily on More ❯
system. Maintain all required documentation including process maps and specifications to support the business change and development programme. Consider and evaluate the opportunities and potential risks attached to the recommendations made suggesting appropriate mitigation options. Collaborate across all levels of the business from Executives to end users to fully understand their needs. Collaborate with developers and business partners for … for data management. Ability to manage and prioritise multiple projects from messaging and channel strategy to design and technical requirements. Proven track record of turning data insight into commercial, actionable recommendations. Knowledge of customer segmentation, list management, deliverability, compliance and GDPR regulation. Experience in delivering Business Solutions strategy suitable to B2B and B2C services and the overall customer journey. More ❯