IT Service Desk Support
Camberley, Surrey, South East, United Kingdom
JobHeron
support queries via phone and email. Troubleshoot issues with Windows desktops, laptops, applications, and hardware. Log and track customer tickets, escalating where necessary. Learn to support Office 365, Active Directory, Exchange, and more. Provide excellent customer service while fixing and upgrading user devices. Deliver remote support and occasional onsite assistance. Get exposure to networking fundamentals (DNS … DHCP, security protocols). Play an active role in keeping customers informed and supported. What Youll Learn: They dont expect you to know everything on day one. Youll receive: Hands-on training with senior IT engineers and team leads. Mentoring and career support to grow your technical skills and confidence. Real-world experience with ITIL frameworks, ticketing systems More ❯
Employment Type: Permanent
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