2 of 2 Active Directory Jobs in Epsom

project management methodology and agile practices, where appropriate, to enhance communication and assist in planning for any development or change to service offerings within the BTS department Take active role in any assigned Project work as required and act as a Service Desk representative Customer Care/Collaboration/Communication: Provide a welcoming, friendly, customer focussed and professional … as well as the stock/build room) and ensure adherence to the Clear Desk Policy. Vulnerability Management (Client Estate): Complete daily reports (when assigned) to ensure all active attacks and vulnerabilities are resolved and removed from the vulnerability report. Liaise with 3rd level teams where appropriate. This applies to client and mobile devices Attend weekly meetings, where … troubleshooting and problem resolution skills Strong experience of Microsoft Windows 11 support and installation Strong Microsoft Office and Office 365 skills Client patching and collection management using SCCM Active Directory and other account administration experience Experience working with and adhering to procedures Strong documentation skills Prides themselves on being reliable, punctual and creating an environment in More ❯

Sarbanes Oxley and audit standards, undertaking regular compliance tasks. Maintain a clean environment and adhere to the Clear Desk Policy. Vulnerability Management (Client Estate): Complete daily reports on active attacks and vulnerabilities, liaising with 3rd level teams as needed. Attend weekly meetings representing the Service Desk and follow assigned duties. Microsoft Power Apps: Collaborate on developing productivity tools … experience in Service Desk support, preferably in a busy environment. Knowledge of ITIL framework and practical application. Strong troubleshooting skills and experience with Windows 11, Office 365, SCCM, Active Directory, and remote support tools. Excellent documentation, customer service, communication, and interpersonal skills. Proven ability to work independently, prioritize, and manage deadlines. Experience with ITSM systems such More ❯