3 of 3 Active Directory Jobs in Liverpool

resolve hardware, software, and network issues Escalate complex problems to 2nd/3rd line support teams Maintain accurate records of issues and resolutions Assist with user account management (Active Directory, Office 365) Support the setup and configuration of desktops, laptops, and mobile devices Deliver excellent customer service and ensure timely resolution of issues Requirements Previous experience … genuine interest in IT and eagerness to learn Desirable Skills IT-related qualifications (e.g., CompTIA A+, Microsoft certifications) Experience with ticketing systems (e.g., Freshdesk, Zendesk, ServiceNow) Familiarity with Active Directory and remote support tools Benefits Career development and training opportunities Supportive team environment Flexible working options Pension scheme and other company benefits Ready to take the More ❯

from assured baseline solutions with supporting documentation. Experience in Service and Incident Management (BMC Remedy). Network background (Switches, Routers, Firewalls) is highly desired. Windows Server & Administration Tools (Active Directory, Group Policy, DNS, Certs, PKI), Windows 10 Experience in Microsoft technologies: SQL, Exchange, Skype, SharePoint, WSUS Experience in VMware technologies, including: ESX & vCenter, NSX, Horizon (VDI More ❯

certifications A positive attitude, always focused on finding a solution The ability to learn new skills quickly An understanding of Windows Server or Windows Desktop An understanding of Active Directory A basic understanding of TCP/IP networking Great communication skills This is a fantastic opportunity to launch a career in IT with an outstanding organisation More ❯