range of IT hardware and software including servers, desktops, firewalls, switches, and wireless networks Deploy and support Microsoft technologies such as Windows Server, Office 365, Hyper-V, and ActiveDirectory Manage users and permissions across ActiveDirectory and Microsoft 365 Assist with IT projects including new system installs, office moves, and network More ❯
Newton-le-Willows, Merseyside, England, United Kingdom
Greenfield I T Recruitment
operation of the PCsupport function and timely resolution of Helpdesk tickets in line with internalSLAs.• Network Infrastructure Maintenance: Oversee the health and performance ofOffice 365 environment, Windows Server, ActiveDirectory, VoIP phonesystem, and Meraki switch/cabling infrastructure.• Security & Data Integrity: Maintain a safe network environment and upholddata protection standards.• Strategic IT Solutions: Contribute to the … with a customer-first attitude• Commitment to going above and beyond to deliver outstanding serviceSenior IT Support Technician technical skills• Microsoft Windows 10/11• Microsoft Server 2022• ActiveDirectory• Hyper-V• Meraki switches• Firewall/security principles• Backup methodologiesTo discuss the Senior IT Support Technician role in more detail please contact Vicky Heardon or email More ❯
resolve hardware, software, and network issues Escalate complex problems to 2nd/3rd line support teams Maintain accurate records of issues and resolutions Assist with user account management (ActiveDirectory, Office 365) Support the setup and configuration of desktops, laptops, and mobile devices Deliver excellent customer service and ensure timely resolution of issues Requirements Previous experience … genuine interest in IT and eagerness to learn Desirable Skills IT-related qualifications (e.g., CompTIA A+, Microsoft certifications) Experience with ticketing systems (e.g., Freshdesk, Zendesk, ServiceNow) Familiarity with ActiveDirectory and remote support tools Benefits Career development and training opportunities Supportive team environment Flexible working options Pension scheme and other company benefits Ready to take the More ❯
from assured baseline solutions with supporting documentation. Experience in Service and Incident Management (BMC Remedy). Network background (Switches, Routers, Firewalls) is highly desired. Windows Server & Administration Tools (ActiveDirectory, Group Policy, DNS, Certs, PKI), Windows 10 Experience in Microsoft technologies: SQL, Exchange, Skype, SharePoint, WSUS Experience in VMware technologies, including: ESX & vCenter, NSX, Horizon (VDI More ❯
initial Start Dat e: 10th Nov Requirements: Proven experience in IT hardware deployment or desktop support within a large organisation. Strong technical understanding of Windows OS, Microsoft 365, ActiveDirectory, and basic networking. Excellent communication and customer service skills with the ability to work in sensitive clinical environments. Ability to work independently and as part of More ❯
initial Start Dat e: 10th Nov Requirements: Proven experience in IT hardware deployment or desktop support within a large organisation. Strong technical understanding of Windows OS, Microsoft 365, ActiveDirectory, and basic networking. Excellent communication and customer service skills with the ability to work in sensitive clinical environments. Ability to work independently and as part of More ❯
Essential Skills & Experience: Proven experience in IT hardware deployment or desktop support within a large organisation (NHS experience desirable). Strong technical understanding of Windows OS, Microsoft 365, ActiveDirectory, and basic networking. Excellent communication and customer service skills with the ability to work in clinical environments. Ability to work independently and as part of a More ❯
certifications A positive attitude, always focused on finding a solution The ability to learn new skills quickly An understanding of Windows Server or Windows Desktop An understanding of ActiveDirectory A basic understanding of TCP/IP networking Great communication skills This is a fantastic opportunity to launch a career in IT with an outstanding organisation More ❯