2nd Line Engineer
- Hiring Organisation
- VIQU IT Recruitment
- Location
- Redditch, Worcestershire, West Midlands, United Kingdom
- Employment Type
- Permanent
- Salary
- £35,000
tickets within agreed SLAs Provide hands-on desktop and end-user support across hardware, software and Microsoft technologies Troubleshoot Windows, Microsoft 365 and Active Directory issues Support server and infrastructure environments Assist with networking and connectivity troubleshooting Support virtualised environments and backup infrastructure Assist with customer … broad technical knowledge across different technologies and environments is essential Strong troubleshooting and problem-solving skills Good knowledge of Microsoft 365, Windows and Active Directory A good grounding across servers, infrastructure and networking Exposure to Windows Server, Hyper-V and Veeam Understanding of core networking concepts ...