4 of 4 Active Listening Jobs in the West Midlands

and Experiences of a Customer Resolution Specialist: Customer service experience required Excellent verbal and written communication Strong problem-solving abilities and analytical thinking to resolve complex customer issues Proven active listening skills to understand customer needs and concerns Experience with customer service software and competent using Microsoft Office Suite for documentation and reporting Patient and composed demeanour, even More ❯

emerging trends and issues. Strong ability to embed information, business process and system wide changes to a technical and non-technical audience. Strong ability to extract information by questioning, active listening and interviewing Understanding of Data Quality Business Process Mapping Problem solver and flexible “can do” attitude with ability to work positively with other colleagues, maintaining good working More ❯

emerging trends and issues. Strong ability to embed information, business process and system wide changes to a technical and non-technical audience. Strong ability to extract information by questioning, active listening and interviewing Understanding of Data Quality Business Process Mapping Problem solver and flexible “can do” attitude with ability to work positively with other colleagues, maintaining good working More ❯

Date Monday, 1st September 2025 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Presentation skills Administrative skills Logical Initiative Patience Active listener Good inter-personal skills Sel-direct learning Problem solving Maintain focus Qualifications English and Maths GCSE, grade 4-9 (Essential) About the Employer EDUCATION & IT LIMITED Here at More ❯