CRM Program Manager
- Location
- Greater London, England, United Kingdom
Delivery. Support continuous improvement of Client onboarding process & activities through retrospectives to improve onboarding KPI’s. What we’re looking for: Experience of Agile working across multiple pods. Track record delivering complex projects – Preferred background in iGaming, sports betting, or casino platforms (PAM, Payments, Sportsbook, Casino). Program management … skills — managing multiple work items, RAID/risk registers and cross-pod tickets concurrently. Practical experience with agile and delivery tooling (e.g. Jira, Confluence or equivalent) for backlog, dependency and risk tracking. Data literate — able to interpret delivery metrics (velocity, throughput, cycle time) and turn them into a clear ...